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La Casa de los Balcones

3.0 star property
3-star hotel near Plaza de Armas Chachapoyas

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Photo gallery for La Casa de los Balcones

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Exterior
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Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
Jr Triunfo 828, Chachapoyas, Amazonas
  • Plaza de Armas Chachapoyas
    ‪2 min walk‬
  • National Institute of Culture Museum
    ‪3 min walk‬
  • Miradors
    ‪4 min walk‬
  • Chachapoyas (CHH)
    ‪16 min drive‬

Room options

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room

Junior Room

Junior Room

  • Sleeps 2
  • 1 Double Bed

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Interior

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About the area

Chachapoyas

Heart of Chachapoyas.With a stay at this Chachapoyas hotel, you'll be steps from Plaza de Armas Chachapoyas and a 5-minute walk from National Institute of Culture Museum. Also, Miradors is within half a mile (1 km) and Huancas Lookout is within 6 miles (10 km).

What's nearby

  • Plaza de Armas Chachapoyas - 2 min walk - 0.2 km
  • National Institute of Culture Museum - 3 min walk - 0.3 km
  • Miradors - 4 min walk - 0.3 km
  • Huancas Lookout - 11 min drive - 8.5 km
  • Carajía Sarcophagi - 68 min drive - 45.1 km

Getting around

  • Chachapoyas (CHH) - 16 min drive

Restaurants

  • ‪Café Vivari - ‬2 min walk
  • ‪Amazonika Restaurant - ‬1 min walk
  • ‪La Reina - Licores - ‬3 min walk
  • ‪El Batán del Tayta - ‬2 min walk
  • ‪Maná Coffee And Chocolate - ‬2 min walk

About this property

La Casa de los Balcones

3-star hotel near Plaza de Armas Chachapoyas
Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. A library, a terrace, and tour/ticket assistance are also featured at La Casa de los Balcones.

This 3-star Chachapoyas hotel is smoke free.

  • 18 guestrooms or units
  • Continental breakfast (free)
  • Manager's reception (free)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • No smoking on site
  • Refrigerator in a common area
  • Water dispenser
La Casa de los Balcones offers 18 accommodations with blackout drapes/curtains. Rooms open to balconies or patios. These individually decorated and furnished accommodations include desks. Beds feature down comforters. 40-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 8:00 AM - 5:00 PM
  • Airport shuttle on request

Food and drink

  • Free continental breakfast available daily 7:00 AM–9:00 AM
  • Free daily reception
  • Coffee/tea in common area(s)

Room amenities

Entertainment

  • 40-inch Smart TV
  • Cable channels

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PEN 100 per person (roundtrip)
  • Airport shuttle fee per child: PEN 100 (roundtrip), (from 4 to 17 years old)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash.

Property Registration Number 10465827047

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

La Casa de los Balcones Hotel
La Casa de los Balcones Chachapoyas
La Casa de los Balcones Hotel Chachapoyas

La Casa de los Balcones Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 11 out of 13 reviews
Rating 8 - Good. 2 out of 13 reviews
Rating 6 - Okay. 0 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rhe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here!
What a uniquely charming little place. The staff are always friendly & we loved the courtyard with stairs going every which way & balconies a plenty. I guess it’s deserving of its name. The rooms were cozy & secure, loved the sliding windows overlooking the courtyard, the showers were hot, beds really comfy, & wifi super fast. Two small example of the attentiveness of the staff: they always seemed to know when we were out, which was different times each day, & took that opportunity to clean our room. And they’d leave a small chocolate candy on the freshly made beds for each of us. Another one is the night before we had to leave I’d asked if it were possible to reserve a taxi here in Chachapoyas. The staff member assured me he’d take care of it & the next morning at 9AM we had a knock on our suite door- it was our taxi driver. We thoroughly enjoyed our stay here & would 100% recommend La Casa de los Balcones to anyone spending time in Chacha.
Stayed 4 nights in Nov 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Rigoberto

Liked: Cleanliness, staff & service
It is located a few blocks from the main square. Very quiet and the staff is very helpful!
Stayed 5 nights in Feb 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely people who make your stay enjoyable. Nice breakfast included. Close to Plaza de Armas. I would not hesitate to recommend this lovely hotel to anyone.
Stayed 2 nights in Nov 2023

10/10 Excellent

NORMA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place all wonderful
Stayed 2 nights in Jan 2021

10/10 Excellent

NORMA

Stayed 2 nights in Jan 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, well run property, any questions are answered with a smile. Clean towels and bed.
Stayed 5 nights in Feb 2020

8/10 Good

Kathrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

MARTINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très bien et très acceuillant
Séjour de deux nuits dans cet hôtel accueillant et à un bloc de la Plaza de armas. La chambre était prête dès notre arrivée très tôt le matin, et nous avons pu prendre le petit déjeuner à notre arrivée (payant). Une bonne douche bien chaude et un petit déjeuner après une nuit de bus, c'est parfait ! L'hôtel fait la réservation des tours avec un bon organisme local, tourismo explorer. Le petit déjeuner inclus est bon avec plusieurs choix possibles. La chambre est confortable, un petit bémol pour le drap du dessus qui est trop étroit. En résumé un bel endroit que je recommande !
Stayed 2 nights in Dec 2019

8/10 Good

Jolanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel in nice location
Hotel is really nice and area also, staff was very friendly, very good location, lift, clean but our room was dark in front of lift - was noisy, small, on pictures were fridge and nicier rooms, we ordered breacfast box but wasn't preaper.
Stayed 1 night in Nov 2019