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L'Orangerie du Chateau des Reynats

4.0 star property
4-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for L'Orangerie du Chateau des Reynats

Exterior
Terrace/patio
Lobby
Sauna, hot tub, steam room, body treatments, hydrotherapy, body wraps
Sauna, hot tub, steam room, body treatments, hydrotherapy, body wraps

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Spa
  • Pool
  • Room service
  • Pet-friendly

Explore the area

Map
15 Avenue des Reynats, Chancelade, Dordogne, 24650
  • Abbaye de Chancelade
    ‪6 min walk‬
  • Perigueux Golf Club
    ‪13 min walk‬
  • Cathedrale St-Front
    ‪8 min drive‬
  • Bergerac (EGC-Bergerac - Perigord - Dordogne)
    ‪50 min drive‬

Room options

View all photos for Superior Double Room

Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Chancelade

In Chancelade .You'll find Abbaye de Chancelade and Perigueux Golf Club within a 15-minute walk of this Chancelade hotel. Museum of Art and Archeology of Perigord and Église St-Etienne de la Cité are also within 6 miles (10 km).

What's nearby

  • Abbaye de Chancelade - 6 min walk - 0.6 km
  • Perigueux Golf Club - 13 min walk - 1.1 km
  • Tour de Vésone - 7 min drive - 5.9 km
  • Office de Tourisme du Perigueux - 7 min drive - 6.0 km
  • Cathedrale St-Front - 8 min drive - 6.4 km

Getting around

  • Marsac-sur-l'Isle Station - 4 min drive
  • Merignac Airport (BOD) - 86 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Campos Da Costa Jose Carlos - ‬6 min drive
  • ‪Corto Café - ‬4 min drive
  • ‪Pharaon Pizza - ‬6 min drive
  • ‪Subway - ‬14 min walk

About this property

L'Orangerie du Chateau des Reynats

4-star guestrooms with free WiFi
L'Orangerie du Chateau des Reynats offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly L'Orangerie du Chateau des Reynats.

This 4-star Chancelade hotel is smoke free.

  • 37 guestrooms or units
  • Meeting rooms
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
L'Orangerie du Chateau des Reynats offers 37 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations.

This Chancelade hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open select days.

Languages

English, French, Spanish

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Property amenities

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 16 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:30 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 9 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open July 01 and close September 17.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

L'Orangerie Chateau Reynats
L'Orangerie Chateau Reynats Chancelade
L'Orangerie Chateau Reynats Hotel
L'Orangerie Chateau Reynats Hotel Chancelade
L'Orangerie du Chateau des Reynats Hotel
L'Orangerie du Chateau des Reynats Chancelade
L'Orangerie du Chateau des Reynats Hotel Chancelade

L'Orangerie du Chateau des Reynats Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 79 out of 210 reviews
Rating 8 - Good. 81 out of 210 reviews
Rating 6 - Okay. 35 out of 210 reviews
Rating 4 - Poor. 11 out of 210 reviews
Rating 2 - Terrible. 4 out of 210 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Rejean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Si vous prenez une chambre au château vous ne serez pas déçu, mais à L’orangerie les chambres laisse un peu à désirer
Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, in the suburbs of Perigueax. Staff very helpful, good breakfast and dinner. Swimming pool, outdoor clean unheated.
Stayed 5 nights in Sep 2024

6/10 Okay

carlos

Liked: Cleanliness, staff & service
no internet no elevator Difficult access to the second building with luggage This was our second stay at this hotel, the first time in the main building all was good, the secondary building is not satisfying at all
Stayed 1 night in Aug 2024

4/10 Poor

Francois

Disliked: Staff & service
Hotel is kinda cute. cardboard walls. You can hear everything from the other rooms including the toilet part. Staff is extremely ignorant. They do not have the caliber of hôtel to support their attitude. Simply avoid that place. Not worth it.
Stayed 1 night in Sep 2023

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting for dinner on the terrace
Stayed 1 night in Aug 2022

8/10 Good

Jann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Orangerie and the Chateau were lovely old buildings set in a large garden. It was very quiet and peaceful. The staff and service were excellent and the restaurant was outstanding. The pool and spa were not available as work was being carried out at the time we stayed there.
Stayed 1 night in Jun 2022

6/10 Okay

Juan

Stayed 2 nights in May 2022

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It is a nice hotel and nice pool, however the service wasn't really acceptable, except for the Reception Staff, who were all very helpful. The scrambled eggs and sausages were completely cold and I mentioned this to the staff, who replaced them with more completely cold scrambled eggs and sausages. No apology was made or any attempt to rectify the matter. I saw other people with the same issues. No coffee/tea was offered at the tables. On this basis we decided not to eat in the evening or again in the morning.
Stayed 3 nights in Aug 2019

6/10 Okay

Masato

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

2/10 Terrible

tracy

Disliked: Staff & service, property conditions & facilities

no all as seems

we booked the hotel as we are on a motorbike trip and when we get to the hotel we need to lock up bikes and forget for eve that's why we choose hotels with resturants when we arrived having booked the orangery because its modern and more to our liking. we were told we were upgraded in the castle as orangery was full (strange since I booked months ago)and there was no room in restaurant's (two off) because we cant feed you we have upgraded you,. no room service ,no snacks nothing. the room I did not feel was a upgrade it was not tastefully done the décor fitments did not reflect a chateau more a 1970 cheap with coir carpet and the bathroom was mouldy on all grouting on floor and walls the shower was middle of bath with the shower screen on end? there was a mini bar where you could buy water but no water supplied in room free . it was hot and stuffy in room if you had the fan on it kept you awake with noise if you opened the window the road outside kept you awake in was in quite a built up area we were so disappointed by the hotel we checked out as soon as we woke not bothering with the 30 euro basic breakfast which they had room for us in the restaurant to take in the morning. I would not have booked this hotel had I known they did not keep tables in resturants for guests or even email and ask if you required one like many of the other hotels did we stayed in. the nearest restaurant was downhill 20 mins but you need to like fish as fish restaurant but that was very good
Stayed 1 night in Jun 2019

2/10 Terrible

heather

Disliked: Staff & service, property conditions & facilities, room comfort

Dinner? Sorry, that's off!

Four star? Not like any 4 star I have ever stayed at! And unfortunately I booked a 3 night stay. They advertise a restaurant AND a brasserie - but that is only for hotel guests if they don't have any other bookings. There is nothing close by so you are completely stuck. I went on a wild goose chase to find a restaurant they said was within walking distance. Not within 30 minutes, I can assure you. So I came back, and after much persuading and pleading they gave me a small plate of bread and cheese for dinner to eat in my room - no idea what it will cost! See below for picture. And that was my lovely French evening - sitting on a (small) bed eating stale bread and cheese. Sad! Not helpful, not nice, not recommended. P.S. Wifi is terrible, it keeps dropping out. They can't do anything about it apparently. And I can't get the TV to work!
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Very quiet peaceful location 10 min drive outside Perigeux. If hotel restaurant full then no nearby alternatives.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2018

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Breakfast was very mediocre given the setting and the price!
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful facility and grounds. Superb food. Room was a bit warm, but opening window meant letting bugs in as well as smoke from guests who smoked outside the building. Recommend smokers be rewuired to go 50 feet from the buiding
Stayed 1 night in May 2018

10/10 Excellent

Rowland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perigord at its best

Excellent accomodation, wonderful staff, brilliant restaurant
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good reception staff, nice clean room. All as appeared on website
Stayed 7 nights in Sep 2017

8/10 Good

Nicolas

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2017

6/10 Okay

Jeffrey

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Hotel was at best 2&1/2 stars

8/10 Good

Gavin, Sydney

Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable and beautiful

Very happy with the service and standard of the hotel. Would recommend.

10/10 Excellent

Jane, Lincoln

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful setting

The hotel was beautiful, superbly maintained and the staff were so friendly that it made the whole experience wonderful.

6/10 Okay

Marion, U.K.

Liked: Cleanliness, staff & service
Disliked: Room comfort

Not a good night!

Whilst being in a wonderful position, and the buildings themselves were truly beautiful, However, the main purpose of a hotel stay is to get a comfortable nights sleep. Here however, I think that we experienced the most uncomfortable bed encountered on our travels. It was very very hard, The pillow cases had been starched and ironed to the extent where you could almost cut yourself on the creases! The wi fi continuously dropped out. (very annoying) and the taps / sink area in the bathroom were missing large areas of mastic / caulking. But certainly the most prevelant problem was the uncomfortable bed / bedding.

10/10 Excellent

Chris, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Chateau close to St. Emillion wineries

This is an amazing Chataeu in France very close to Saint Emilion wine country. The concierge was extremely friendly and helpful. We had the breakfast which was great with a large variety of foods including fresh fruit, granola, eggs, croissants and coffee. The room was super and had the amenities one would need while traveling. Great place to stay!

10/10 Excellent

margaret, Glossop

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

Lovely hotel with conservatory type restaurant, very welcoming.