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Grand Hyatt Changsha

4.5 star property
4.5-star luxury hotel near Huangxing Walking Street, connected to a shopping center

Choose dates to view prices

Photo gallery for Grand Hyatt Changsha

View from property
Presidential Suite | Living area
Grand Club Deluxe River View Room (King)
Point of interest
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Breakfast available
  • Laundry
  • Free WiFi
  • Parking included

Explore the area

Map
No. 36 Middle Xiangjiang Road, Tianxin District, Changsha, Hunan, 410002
  • Huangxing Walking Street
    ‪10 min walk‬
  • Helong Stadium
    ‪3 min drive‬
  • May Day Square
    ‪3 min drive‬
  • Changsha (CSX-Huanghua Intl.)
    ‪31 min drive‬

Room options

View all photos for Grand Club River View Room (King)

Down comforters, minibar, in-room safe, desk

Grand Club River View Room (King)

  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Deluxe (With Sofa Bed)

1 King Bed Deluxe (With Sofa Bed)

1 King Bed Deluxe (With Sofa Bed)

  • 71 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room (Family)

Deluxe Room (Family)

Deluxe Room (Family)

  • 71 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Deluxe River View Room (King)

Grand Deluxe River View Room (King)

Grand Deluxe River View Room (King)

  • 71 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room (King)

Down comforters, minibar, in-room safe, desk

Grand Room (King)

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Club Deluxe River View Room (King)

Grand Club Deluxe River View Room (King)

Grand Club Deluxe River View Room (King)

  • 71 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room (Twin)

Down comforters, minibar, in-room safe, desk

Grand Room (Twin)

  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite River Room

Down comforters, minibar, in-room safe, desk

Grand Suite River Room

  • 90 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Grand Superior River View Room (Twin)

Down comforters, minibar, in-room safe, desk

Grand Superior River View Room (Twin)

  • 50 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Superior River View Room (King)

Down comforters, minibar, in-room safe, desk

Grand Superior River View Room (King)

  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite (King)

Down comforters, minibar, in-room safe, desk

Grand Suite (King)

  • 90 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Executive Suite

Grand Executive Suite

Grand Executive Suite

  • 135 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 249 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand River View Room (Twin)

Down comforters, minibar, in-room safe, desk

Grand River View Room (Twin)

  • 50 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Suite

Family Suite

Family Suite

  • 90 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Club Room (King)

Down comforters, minibar, in-room safe, desk

Grand Club Room (King)

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Club Room (Twin)

Down comforters, minibar, in-room safe, desk

Grand Club Room (Twin)

  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand River View Room (King)

Down comforters, minibar, in-room safe, desk

Grand River View Room (King)

  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

About the area

Changsha

Tian Xin stay.With a stay at this Tian Xin hotel, you'll be within half a mile (1 km) of Huangxing Walking Street and 2 miles (3 km) of Helong Stadium. Also, May Day Square is within 2 miles (3 km) and Hunan University is within 6 miles (10 km).

What's nearby

  • Huangxing Walking Street - 10 min walk - 0.9 km
  • Helong Stadium - 3 min drive - 2.1 km
  • May Day Square - 3 min drive - 2.7 km
  • Hunan University - 4 min drive - 4.5 km
  • Mount Yuelu - 11 min drive - 6.3 km

Getting around

  • Changsha Railway Station - 17 min drive
  • Wanjiali Square Station - 20 min drive
  • Changsha (CSX-Huanghua Intl.) - 31 min drive

Restaurants

  • ‪九子香辣蟹 - ‬1 min walk
  • ‪碧露轩 - ‬7 min walk
  • ‪惠群餐馆 - ‬2 min walk
  • ‪春华美食店 - ‬1 min walk
  • ‪丽芳家常菜馆 - ‬2 min walk

About this property

Grand Hyatt Changsha

4.5-star luxury hotel near Huangxing Walking Street, connected to a shopping center
Grand Hyatt Changsha offers its guests an indoor pool, a sauna, and a 24-hour fitness center. There are 3 restaurants on site, along with a coffee shop/café. Business amenities include a business center, 9 meeting rooms, and limo/town car service.

WiFi is free in public spaces. Event space at this hotel measures 37071 square feet (3444 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Grand Hyatt Changsha. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Changsha hotel.

  • 354 guestrooms or units
  • 61 levels
  • 3 dining venues
  • 37071 sq ft of conference space
  • 3444 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
Grand Hyatt Changsha offers 354 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature down comforters. 48-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

Chinese (Mandarin), English

Similar properties

Exterior

Hilton Changsha Riverside

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.8 out of 5, Exceptional, 21 reviews
The price is CA $118
CA $137 total
includes taxes & fees
31 Mar - 1 Apr
Hilton Changsha Riverside

Property amenities

Family friendly

  • Baby bath
  • Children's dinnerware
  • Highchair
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms
  • Stroller

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 117 per person
  • 3 restaurants
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 48-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 350 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 117 per person
  • Rollaway bed fee: CNY 350 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash, and mobile payments. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Hyatt Changsha Hotel
Grand Hyatt Changsha Hotel
Grand Hyatt Changsha Changsha
Grand Hyatt Changsha Hotel Changsha

Grand Hyatt Changsha Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 26 out of 37 reviews
Rating 8 - Good. 6 out of 37 reviews
Rating 6 - Okay. 2 out of 37 reviews
Rating 4 - Poor. 2 out of 37 reviews
Rating 2 - Terrible. 1 out of 37 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Xinyu

Stayed 1 night in Jul 2024

10/10 Excellent

Zhouyue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel. Great service and amenities. Very convenient. Right next to Hisense Plaza and WenHeYou.
Stayed 2 nights in Jun 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view from our hotel room!! Beautiful hotel with a mall, and hidden underground city attached to it!
Stayed 2 nights in May 2024

10/10 Excellent

Han

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and view
Stayed 3 nights in Jan 2024

8/10 Good

Roger

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All well
Stayed 4 nights in Jan 2024

10/10 Excellent

Roger

Business traveller
Liked: Amenities
All excellent as can be expected from a Hyatt hotel . Surrounding is nice area to walk around and everything is close to the hotel both restaurants as well as shopping malls.
Stayed 3 nights in Jan 2024

10/10 Excellent

Manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel
Fantastic room. Service, location.
Stayed 3 nights in Dec 2023

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and clean
Stayed 2 nights in Nov 2023

2/10 Terrible

Peifeng

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Terrible experience for spending $350 per night. The room I booked through Expedia has wrong description and photos and this hotel couldn’t do anything for their own mistakes. I ended up staying in a different types of room from the website description and photos Stay away!
Stayed 2 nights in Jul 2023

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The room was clean and comfortable. The location is great, the staff is very friendly and
Stayed 6 nights in Dec 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Grand Deluxe Room Discrepancy. Room was Cold.
Booked a Grand Deluxe room for 3 nights in early Apr'18. The room that was given doesn't come with curved floor-to-ceiling window with xiang river view as per their advertised photo. I was given a city view room instead. Have been to front desk to inquire and request for a room change but was told that was not the type of room I have booked. As I have booked a Grand Deluxe room but not a Standard room thus I'm very sure of the room type I have booked meets my expectation. After confirming room type I have booked was correct, I was told only single bed room comes with curved floor-to-ceiling window with river view, but not twin bed room. Since I have paid extra charges for additional bed thus I'm ok with single bed room for us (3 adults), but was again told all such rooms type were fully booked, and I need to pay extra to upgrade my room type. I find it ridiculous for me to pay extra for what the hotel failed to deliver the room type I have booked. Front desk has given me an impression that money is what they care for and no service at all. What is even more disappointing is that there is no heating at all in such a 5 stars hotel. There is no heating even after a few hours thus have resorted to turn off the air conditioning, sleeping in cold room. Location is good but overall it's not worth what we have paid for to enjoy such services and experiences. We will never stay in this hotel if we visit ChangSha again.

10/10 Excellent

Philippe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!
Stayed 2 nights in Nov 2024

10/10 Excellent

Shan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

JUNHO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
교통 아주 좋고.. 주변 쇼핑몰 많고, 쇼핑몰고 연결되어 있습니다 . 주변에 관광지가 가깝습니다. 호텔 조식은 중국풍 음식이 대부분인데 깔끔하고 좋습니다.
Stayed 2 nights in Nov 2024

10/10 Excellent

ZHONGKUI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Gang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
还不错 很舒服
Stayed 1 night in May 2024

6/10 Okay

Ka Wai

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Yuhang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Si Ieng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Chong Fat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Reggie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店各方面都很高水準，員工服務態度也甚好，唯一缺點是當我 check out 時，前台正幫我辦退房手續期間，有一位中年男士連向我致歉也沒一聲很沒禮貌的硬擠到我旁邊向幫我辦退房手續的職員詢問事情，問的事不是短短一兩句話，也不是急事，卻長篇大論的繼續向該職員發問，完全忽視我的存在。在此情況下，我覺得您們職員應該請他排隊及稍等，或請示我可否先幫那位中年男士，而不是毫無表示，讓他聊個夠後才繼續幫我辦退房，助長這種沒規沒矩的風氣很不好，不應是君悅這種大酒店的服務風範。
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Oct 2019