Hotel Bestmark Platinum

3.5 star property
3.5-star hotel near Great Wall - Indoor Climbing Gym

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January 2025
February 2025

Photo gallery for Hotel Bestmark Platinum

1 bedroom, premium bedding, minibar, desk
Reception
Business centre
Restaurant
Shower, free toiletries, bidet, towels

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
Carrera 14 No 51-39, Bogotá, 111311
  • Clínica de Marly
    5 min walk
  • El Refugio Marino
    2 min walk
  • Corferias TransMilenio Station
    6 min drive
  • Bogotá (BOG-El Dorado Intl.)
    27 min drive

Room options

Standard Quadruple Room

  • Sleeps 4
  • 3 Twin Beds and 1 Double Bed

Standard Triple Room

  • 18 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

Standard Double or Twin Room

  • 15 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

About the area

Bogotá

Chapinero stay.With a stay at this Chapinero hotel, you'll be within half a mile (1 km) of Great Wall - Indoor Climbing Gym and 2 miles (3 km) of Movistar Arena. Torre Colpatria and Plaza de Bolívar are also within 3 miles (5 km).

What's nearby

  • Estadio Nemesio Camacho - 3 min drive
  • Movistar Arena - 4 min drive
  • Plaza de Bolívar - 6 min drive
  • Monserrate - 7 min drive
  • U.S. Embassy Bogotá - 8 min drive

Getting around

  • La Sabana de Bogotá Station - 13 min drive
  • Estación Usaquén Station - 21 min drive
  • El Dorado Intl. Airport (BOG) - 27 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Pilonchis - ‬3 min walk
  • ‪Subway - ‬2 min walk
  • ‪Asadero 5001 - ‬3 min walk
  • ‪El Refugio Marino - ‬2 min walk

About this property

Hotel Bestmark Platinum

3.5-star hotel near Great Wall - Indoor Climbing Gym
There's a restaurant on site, as well as a snack bar/deli. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. An airport shuttle (available 24 hours) is available for a fee. A vending machine, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Bestmark Platinum.

This 3.5-star Bogotá hotel is smoke free.

  • 1 building
  • 35 guestrooms or units
  • 7 levels
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Dining venue
Hotel Bestmark Platinum offers 35 accommodations with minibars and complimentary toiletries. Accommodations offer separate dining areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers and bidets.

This Bogotá hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Separate dining area
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM–9:30 AM
  • 1 restaurant
  • Free daily reception
  • Room service available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Bed sheets
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Shower
  • Towels

Food and drink

  • Dining room
  • Minibar

More

  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: COP 50000
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: COP 50000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: COP 40000 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for COP 35000.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 40000.00 per vehicle (one-way)
  • Pet fee: COP 40000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: COP 50000 (subject to availability)
  • Late check-out fee: COP 50000 (subject to availability)
  • Rollaway bed fee: COP 35000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel BestMark Platino Bogota
BestMark Platino Bogota
Hotel BestMark Platino Bogotá
BestMark Platino Bogotá
Hotel Hotel BestMark Platino Bogotá
Bogotá Hotel BestMark Platino Hotel
Hotel Hotel BestMark Platino
BestMark Platino
Hotel BestMark Platino
Hotel Bestmark Platinum Hotel
Hotel Bestmark Platinum Bogotá
Hotel Ayenda Bestmark Platino 1095
Hotel Bestmark Platinum Hotel Bogotá

Hotel Bestmark Platinum Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 15 out of 36 reviews" "
Rating 8 - Good. 9 out of 36 reviews" "
Rating 6 - Okay. 8 out of 36 reviews" "
Rating 4 - Poor. 1 out of 36 reviews" "
Rating 2 - Terrible. 3 out of 36 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Stayed 1 night in May 2024

10/10 Excellent

Bis Mary

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel muy cómodo y en una zona céntrica.
Stayed 1 night in Mar 2024

10/10 Excellent

Matthew, Friendship

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm very happy with the attentiveness of reception desk, especially Abigail in the mornings, helping the customers including myself get their breakfast on time.
Stayed 1 night in Nov 2023

10/10 Excellent

Matthew, Friendship

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist Abagail is very nice, helpful
Stayed 1 night in Nov 2023

10/10 Excellent

Matthew, Friendship

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel's staff. Very polite.
Stayed 1 night in Nov 2023

6/10 Okay

Ivan A

Liked: Cleanliness, staff & service
Basic
The hotel is really basic, friendly staff but beds are not very confortable. Location is ok.
Stayed 3 nights in Aug 2022

2/10 Terrible

Verified traveller

Disliked: Staff & service
Disturbing and Unprofessional
I paid in full for my stay and the desk lady told me I still have to pay like she doesn’t even check on system to see I paid already. When I was walking in the lobby, Another desk lady randomly asks me what my room number is in Spanish. I told her I don’t speak much Spanish. It was disturbing that some desk lady approaches me and ask for my room number as if I’m an intruder. Not to mention that I stayed at this hotel more than 10 times. The desk ladies don’t speak English. Please think before you assume your guest is an intruder.
Stayed 1 night in Sep 2021

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No heat in the rooms
The rooms does not have any heat the room was cold. The bathroom had a bad smell from the drainage. I got woken up all hours of night from the noise in the lobby. I was very uncomfortable. I left after 1 night.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Hotel Ayenda Bestmark Platino 1095 was an amazing stay. I had a great view of the main street from my room which I sat and looked out from time to time just to marvel at the strength of the people of Bogota. The only complaint I had is nothing to do with the hotel itself, but I heard the activities of my neighbors late at night on my final night. But I do not hold that against the hotel or anyone. But I would definitely book with them again and stay because there are many amazing restaurants and other food stalls. Many amazing bars and shops in close walking distance, or at least close for me. If you are planning a trip to Bogota, definitely check this out. The staff were amazing and went above and beyond for me. I have the upmost respect for them
Stayed 3 nights in Jun 2021

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

6/10 Okay

Verified traveller

Stayed 5 nights in Feb 2020

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff all around. Location
Stayed 7 nights in Sep 2019

6/10 Okay

SaraSofia

Liked: Staff & service
Disliked: Property conditions & facilities
Very noisy and cold. Sheets made my skin itchy. Staff was friendly but unable to provide new bedding. Do not recommend.
Stayed 1 night in Sep 2019

8/10 Good

Malini, Port of Spain, TT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for travellers who want to stay in a central location. Nearby to lots of shops , restaurants and transportation. Nice staff and rooms cleaned on a daily basis. Will stay again.
Stayed 8 nights in Apr 2019

6/10 Okay

Amelia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Raidhaeliza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente
Stayed 1 night in May 2024

2/10 Terrible

Krysthina

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sin comentarios solo que no es opción de lo decepcionada de hotel que había
Stayed 1 night in Jul 2023

6/10 Okay

Daniel

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Maria Fernanda

Stayed 2 nights in Apr 2023

2/10 Terrible

Juan Carlos

Stayed 1 night in Dec 2021

10/10 Excellent

Milena

Stayed 1 night in Aug 2021

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
I waited 25 minutes for them to open the door for check in
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente, buena atención y buena disposición de sus empleados
Stayed 2 nights in Nov 2019

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen servicio, habitación confortable y buen área.. Felicitaciones!
Stayed 2 nights in Aug 2019

8/10 Good

Henry Esteban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel
Buena atención, aseado y personal amable. Hacen mucho ruido en la primera planta.
Stayed 2 nights in Aug 2019