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Novotel Charleroi Centre

4.0 star property
4-star hotel in Charleroi City Center

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Photo gallery for Novotel Charleroi Centre

Fountain
Reception
Meeting facility
Restaurant
Minibar, in-room safe, blackout drapes, soundproofing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Air conditioning
  • Gym

Explore the area

Map
Place Verte 17, Charleroi, 6000
  • Rive Gauche
    ‪1 min walk‬
  • City Hall of Charleroi
    ‪7 min walk‬
  • Spiroudome
    ‪5 min drive‬
  • Charleroi (CRL-Brussels South Charleroi)
    ‪8 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, blackout drapes, soundproofing

Superior Room, 2 Single Beds

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds

Family Room, 2 Double Beds

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 Double Bed

Minibar, in-room safe, blackout drapes, soundproofing

Executive Room, 1 Double Bed

  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

Minibar, in-room safe, blackout drapes, soundproofing

Superior Double Room, 1 Double Bed

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

Superior Suite, 1 Queen Bed with Sofa bed

Superior Suite, 1 Queen Bed with Sofa bed

  • 47 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the area

Charleroi

Central Charleroi getaway .You'll be steps from Rive Gauche and within a 10-minute walk of City Hall of Charleroi with a stay at this Charleroi City Center hotel. Belfry and Church of St. Christopher are also within half a mile (1 km).

What's nearby

  • Rive Gauche - 1 min walk - 0.1 km
  • City Hall of Charleroi - 7 min walk - 0.6 km
  • Place du Manège - 9 min walk - 0.8 km
  • Stade du Pays de Charleloi - 19 min walk - 1.7 km
  • Spiroudome - 5 min drive - 2.9 km

Getting around

  • Charleroi-West Station - 6 min walk
  • Charleroi (CRL-Brussels South Charleroi) - 8 min drive

Restaurants

  • ‪Novotel Charleroi Centre - ‬1 min walk
  • ‪Häagen-Dazs - ‬3 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Gourmet Bar Novotel Charleroi Centre - ‬1 min walk
  • ‪Le Pain Quotidien Charleroi - ‬1 min walk

About this property

Novotel Charleroi Centre

4-star hotel in Charleroi City Center
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi is free in public spaces. A fitness center, a terrace, and barbecue grills are also featured at Novotel Charleroi Centre. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Charleroi hotel.

  • 123 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 2017
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Grocery service (free)
  • Terrace
  • BBQ grill(s)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Novotel Charleroi Centre offers 123 accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Dutch, English, French, German, Italian, Spanish

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Property amenities

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (EUR 15 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 23 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 102-cm flat-screen TV

Bedroom

  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 17 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 21 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: EUR 3.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 23 per person
  • Covered self parking fee: EUR 15 per day (in/out privileges)
  • Pet fee: EUR 17 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 21 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Charleroi Centre Hotel
Novotel Charleroi Hotel
Novotel Charleroi Centre Hotel
Novotel Charleroi Centre Charleroi
Novotel Charleroi Centre Hotel Charleroi

Novotel Charleroi Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 183 out of 392 reviews
Rating 8 - Good. 146 out of 392 reviews
Rating 6 - Okay. 42 out of 392 reviews
Rating 4 - Poor. 12 out of 392 reviews
Rating 2 - Terrible. 9 out of 392 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mathilde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mon troisième séjour dans cet hôtel et pas le dernier ! Equipe formidable sur tous les postes ; chambres modernes et confortables ; bar chaleureux et terrasse ; top localisation au coeur de tout à pied. Testé le petit-déjeuner en chambre : absolument parfait !
Stayed 2 nights in Nov 2024

8/10 Good

gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O experienta foarte buna .Mulțumesc frumos.
Stayed 3 nights in Nov 2024

10/10 Excellent

Phalguna

Stayed 1 night in Oct 2024

10/10 Excellent

Yvonne

Liked: Staff & service, room comfort
Great hotel
Great hotel we moved on the last night to a room with a bath thank you to the manager for arranging this. Rooms very comfortable stains in the corridor carpets should be addressed and the seating in the bedrooms also need stream cleaned
Our last night
Stayed 5 nights in Oct 2024

10/10 Excellent

silvia Georgeta

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Sep 2024

4/10 Poor

Chris, Leicester

Liked: Cleanliness
Disliked: Staff & service
Badly organised and poorly staffed.
Stayed 1 night in Sep 2024

8/10 Good

Gerard

Stayed 1 night in Aug 2024

10/10 Excellent

Bisala Priscilla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good position, close to gare central from where you can reach the airport easily. Close to shopping centre and different restaurants. Hotel clean with big room.
Stayed 1 night in Aug 2024

10/10 Excellent

Hyunmin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

4/10 Poor

Ian

Liked: Room comfort
Stayed 1 night in Aug 2024

8/10 Good

Jakob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, bad city
The hotel was excellent, in the city center. What was not so excellent, is that our car was broken into and stolen from shortly after our arrival at Charleroi, even though it was in the Q-Park (not affiliated with Novotel). We had not researched Charleroi before coming there, so we didn't know that it is known for its level of crime and beggars. When I went to move my car to a safer location, I noticed unsavory people squatting inside the garage.
Stayed 1 night in Jul 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Charleroi Centre hotel
Helpful front desk. Nothing open to eat on Belgium national day. Nice room marred by hard bed and unusual pillows. Well placed for centre and rail stations.
Stayed 1 night in Jul 2024

10/10 Excellent

Courtney

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Caroline

Travelled with partner
This room was described as superior room,we found the room was basic nothing superior about it,there was no dressing table just small table beside sitting chairs,not even iron or iron board in room. Looking on to anunkept area at back of hotel.
Stayed 4 nights in Jun 2024

8/10 Good

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Hyunmin

Stayed 4 nights in Jun 2024

8/10 Good

Hyunmin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel in the Charleroi city center. Most restaurants closed by 7 or 8pm, and was difficult to find many solid dining options. Not an easy city to navigate without a car.
Stayed 3 nights in May 2024

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness, amenities
Hotel itself is OK - similar to other Novotels I have stayed in. Area around hotel rather grim. Several defunct shops and restaurants. Not the fault of the hotel. Need a good street plan to find hotel unless somebody gives you directions. If you consult Google maps print out the detailed directions if you can. Unless your smartphone can direct you.
Stayed 1 night in May 2024

10/10 Excellent

Nazarii

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Mathilde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'équipe de cet hôtel est tout simplement exceptionnelle ! De l'accueil au bar en passant par le petit-déjeuner, chaque membre du staff est aux petits soins pour les clients ! Les chambres sont ultra propres, modernes et bien équipées. Localisation parfaite au coeur de la ville. Petit-déjeuner parfait (en salle comme en chambre). Agréable bar avec un joli toit terrasse. Mon 2ème séjour et pas le dernier.
Stayed 2 nights in May 2024

8/10 Good

Derek

Travelled with group
Liked: Cleanliness, property conditions & facilities
The property was good but the Area was run down & very limited thing to do
Stayed 1 night in Apr 2024

6/10 Okay

Vasileios

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

M.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, nice restaurant. Central location .
Stayed 1 night in Mar 2024