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Best Western Charleston Inn

2.5 star property
Charleston hotel in West Ashley area

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Charleston Inn

Aerial view
Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
Lobby
Lobby
Children's area

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
  • Pet-friendly
  • 24/7 front desk
  • Laundry

Explore the area

Map
1540 Savannah Hwy, Charleston, SC, 29407-7845
  • Citadel Mall
    3 min drive
  • Bessinger's Barbecue
    3 min walk
  • Charleston Station
    13 min drive
  • Charleston, SC (CHS-Charleston Intl.)
    12 min drive

Room options

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

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About the area

Charleston

West Ashley stay.Your stay at this West Ashley hotel places you within 3 miles (5 km) of Citadel Mall and West Ashley Greenway. Also, Old Towne Creek Country Park is within 3 miles (5 km) and Port of Charleston Cruise Terminal is within 6 miles (10 km).

What's nearby

  • Medical University of South Carolina - 8 min drive
  • College of Charleston - 8 min drive
  • The Citadel - 10 min drive
  • Charleston City Market - 10 min drive
  • Port of Charleston Cruise Terminal - 10 min drive

Getting around

  • Charleston Station - 13 min drive
  • Charleston Intl. Airport (CHS) - 12 min drive

Restaurants

  • ‪Chick-fil-A - ‬8 min walk
  • ‪Metro Diner - ‬3 min drive
  • ‪Starbucks - ‬2 min drive
  • ‪Kings Sushi - ‬3 min drive
  • ‪Bessinger's Barbecue - ‬3 min walk

About this property

Best Western Charleston Inn

Charleston hotel in West Ashley area
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. An outdoor pool, a terrace, and a vending machine are also featured at Best Western Charleston Inn. Free self parking is available.

This Charleston hotel is smoke free.

  • 87 guestrooms or units
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • No smoking on site
Best Western Charleston Inn offers 87 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature pillowtop mattresses. LED televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Extended parking on site (USD 50 per stay)
  • Wheelchair-accessible parking and van parking available
  • Cruise terminal shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • LED TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per night
  • Only dogs and cats are allowed
  • Weight limit: 80 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 2.28 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 50 per stay
  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (64 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Eurocard, and debit cards. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 40 mi (64 km) of the property will not be allowed to check in. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Sweetgrass
Best Western Sweetgrass Charleston
Best Western Sweetgrass Inn
Best Western Sweetgrass Inn Charleston
Sweetgrass Inn
Best Western Charleston
Best Western Sweetgrass Hotel Charleston
Charleston Best Western
Best Charleston Charleston
Best Western Charleston Inn Hotel
Best Western Charleston Inn Charleston
Best Western Charleston Inn Hotel Charleston

Best Western Charleston Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 488 out of 1003 reviews" "
Rating 8 - Good. 289 out of 1003 reviews" "
Rating 6 - Okay. 112 out of 1003 reviews" "
Rating 4 - Poor. 61 out of 1003 reviews" "
Rating 2 - Terrible. 53 out of 1003 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

2/10 Terrible

Justin

Disliked: Staff & service
It wouldn’t have been bad if they didn’t charge me a random 92 dollars on top of charging me for the room because the guy at the front desk didn’t know how to charge a 3rd party site like Expedia that I booked through. All in all ended up paying 440 dollars for a one night stay. Now I’ve got to wait 4-5 days to get my money back just ridiculous
Stayed 1 night in Oct 2024

10/10 Excellent

Riley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean! Easy check in and out, and the staff were amazing! Will definitely be staying here in the future!
Stayed 2 nights in Sep 2024

8/10 Good

Christopher, Auburn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean
Stayed 2 nights in Sep 2024

10/10 Excellent

Shail V.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Best Western is a he best place to stay in Charleston, South Carolina because it is not far from downtown Charleston and the price is good! The free breakfast is also good!
Stayed 1 night in Sep 2024

2/10 Terrible

Ralph

Stayed 1 night in Aug 2024

10/10 Excellent

Marina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room
Stayed 3 nights in Sep 2024

6/10 Okay

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Desk staff was very helpful.
Stayed 4 nights in Sep 2024

10/10 Excellent

Pablo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe and no problem with parking
Stayed 3 nights in Sep 2024

8/10 Good

Deborah

Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay very good rate- would recommend
Stayed 1 night in Aug 2024

10/10 Excellent

teresa

Stayed 1 night in Aug 2024

4/10 Poor

Sandra

Disliked: Cleanliness, property conditions & facilities, room comfort
Not what I paid for...
Best Western When arrived, told that ground floor flooded, then they have no elevator. Husband has heart condition so couldn't do stairs. Then they sent us next door to Sleep Inn, had to walk a little distance. No king bed as I paid for, very small room. Not comfortable at all.
Stayed 1 night in Aug 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Jul 2024

8/10 Good

Ivan

Stayed 3 nights in Jul 2024

6/10 Okay

Kathleen

Travelled with family
Liked: Staff & service
Disappointed
The front desk gal was lovely & professional. We were extremely disappointed that no where on the booking sight said the pool was out of service & the room , while it was clean, smelled moldy & stale. I won’t be a return guest.
Stayed 1 night in Aug 2024

10/10 Excellent

Pavlo, Charlotte

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great, thanks
Stayed 6 nights in Jul 2024

10/10 Excellent

Steven

Stayed 1 night in Jul 2024

4/10 Poor

Diane

Surprise Pet Fee/ Roach Infestation
The sink outside the toilet room was backed up and did not adequately drain. There was GRIME on the remote, furniture and lamps. I visibly saw dirt in the corners of the room and bathroom. There was an active prescience of roaches. In addition, there were surprise charges not mentioned when I booked, one was the pet fee. I made a notation that I was bringing out 9 pound dog and wanted a dog friendly room. However, when the final charges appeared on my confirmation, there was no mention of a separate pet fee. I did not find this out until we checked in.
Stayed 1 night in Jul 2024

2/10 Terrible

Tonya

Disliked: Cleanliness, staff & service, property conditions & facilities
The shower in our room would not work at all. Very inconvenient. We were in Charleston for my granddaughter's surgery and couldn't even take a shower. When we notified the staff the front desk person working on 7/25/24 at 11 am was rude and stated that we should have checked the shower when we got there. I could not believe that she said that. I had already notified the night shift person at 6am when I discovered the shower would not work. I asked to speak to the manager and she was just as ruse as the clerk. She made it seem as if though it was our fault that the shower didn't work and that their maintenance person did not make sure our shower worked before we for there. I was very disappointed that the shower was mot working and even more disappointed that the staff was not apologetic at all and treated us this way! We will not be staying at any Best Western again!
Stayed 1 night in Jul 2024

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was a nice place to stay. The room was clean and well maintained while we were there. The hardest part was when we got to the hotel was spotting it entrance, Not a big thing but there is not to many places to eat nearby within walking distance. I still would recommend it .
Stayed 4 nights in Jul 2024

4/10 Poor

Beatriz

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
When we arrived my husband got bit by a fleas. Pool was closed to clean on Saturday doesn’t make sense. Breakfast was ok until a see a person who works in the hotel complained about the guest left a plastic bottle on the counter .
Stayed 2 nights in Jul 2024

4/10 Poor

Marie

Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities
We only stayed last minute for 1 night. I searched for pet friendly & searched everywhere on the site for fees associated with pets as well as how to notify them when we booked online that we had a n 8 pound dog... never found anything except pet friendly. We checked in late and checked out early. We left the room cleaner than we found it bc we had to clean up several dead roaches & the gaps in the doors let all kinds of bugs and mosquitoes in and made it hard to keep cool. We didnt complain bc it was fairy inexpensive hotel & we survived the night. The next morning a very rude lady called me and said one of the employees saw we had a dog leaving the room & was trying to collect an extra $100 for a pet fee! The whole room was only $150 for the night and my little Shia-poo is hypoallergenic, doesn't shed, & didn't make a mess at all. She said the pet fee was $30 but since we didn't "notify" them we had a pet, it was going to be $100! I said it was pet friendly and we didn't try to hide anything. She demanded i give her a credit card to pay the extra $100 & when i said i didn't agree to that, she said she was going to charge my credit card i used to pay for the room & threatened something else i couldn't understand before she hung up on me! I haven't heard from them since & still haven't seen the extra charge on my credit card but I will dispute it if it shows up. The lady that checked us in when we got therewas nice but the unclear policies and rudeness are unacceptable
Stayed 1 night in Jul 2024

10/10 Excellent

Stacie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here one night prior to going on a cruise. We felt safe, the area was convenient to dining, stores and most importantly the port. There were minor things with the room I would consider “unclean” but not enough to prevent me from staying. The only real negative was the huge gap underneath the door that was obviously allowing our “cool air” to escape making it slightly uncomfortable in the room…we solved this by placing a towel in the gap.
Stayed 1 night in Jul 2024