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Best Western Charleston Inn

2.5 star property
Hotel near The Citadel in Charleston

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Photo gallery for Best Western Charleston Inn

Lobby
Exterior
Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
Lobby
Outdoor pool, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1540 Savannah Hwy, Charleston, SC, 29407-7845
  • Medical University of South Carolina
    ‪8 min drive‬
  • The Citadel
    ‪10 min drive‬
  • Port of Charleston Cruise Terminal
    ‪10 min drive‬
  • Charleston, SC (CHS-Charleston Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

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About the area

Charleston

West Ashley stay.Your stay at this West Ashley hotel places you within 3 miles (5 km) of Citadel Mall and West Ashley Greenway. Port of Charleston Cruise Terminal and College of Charleston are also within 6 miles (10 km).

What's nearby

  • Medical University of South Carolina - 8 min drive - 7.0 km
  • College of Charleston - 8 min drive - 7.5 km
  • The Citadel - 10 min drive - 8.1 km
  • Charleston City Market - 10 min drive - 9.0 km
  • Port of Charleston Cruise Terminal - 10 min drive - 9.5 km

Getting around

  • Charleston Station - 13 min drive
  • Charleston Intl. Airport (CHS) - 12 min drive

Restaurants

  • ‪Chick-fil-A on Savannah Highway - ‬8 min walk
  • ‪Metro Diner - ‬3 min drive
  • ‪Starbucks - ‬2 min drive
  • ‪Kings Sushi - ‬3 min drive
  • ‪Bessinger's Barbecue - ‬3 min walk

About this property

Best Western Charleston Inn

Hotel near The Citadel in Charleston
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. An outdoor pool, a terrace, and a vending machine are also featured at Best Western Charleston Inn. Free self parking is available.

This Charleston hotel is smoke free.

  • 87 guestrooms or units
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • No smoking on site
Best Western Charleston Inn offers 87 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature pillowtop mattresses. LED televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English

Similar properties

Exterior

Charleston Creekside Inn

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 491 reviews
The price is CA $161
CA $188 total
includes taxes & fees
Apr 14 - Apr 15
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Cruise terminal shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Extended parking on site (USD 50 per stay)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LED TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per night
  • Only dogs and cats are allowed
  • Weight limit: 80 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 2.28 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 50 per stay
  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (64 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Eurocard, and debit cards. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 40 mi (64 km) of the property will not be allowed to check in. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Sweetgrass
Best Western Sweetgrass Charleston
Best Western Sweetgrass Inn
Best Western Sweetgrass Inn Charleston
Sweetgrass Inn
Best Western Charleston
Best Western Sweetgrass Hotel Charleston
Charleston Best Western
Best Charleston Charleston
Best Western Charleston Inn Hotel
Best Western Charleston Inn Charleston
Best Western Charleston Inn Hotel Charleston

Best Western Charleston Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 480 out of 1002 reviews
Rating 8 - Good. 292 out of 1002 reviews
Rating 6 - Okay. 115 out of 1002 reviews
Rating 4 - Poor. 61 out of 1002 reviews
Rating 2 - Terrible. 54 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated. Clean.
Stayed 1 night in Mar 2025

4/10 Poor

DIANA

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front service was terrible, rude and uninviting. Not enough light in the rooms. Needs a table on both sides of the bed had too put my glasses and cell phone on the floor. Will not stay there again.
Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Clean room. Good breakfast. Not too far from port.
Stayed 1 night in Dec 2024

10/10 Excellent

Allied

Stayed 4 nights in Dec 2024

8/10 Good

Shannon

Great
Stayed 1 night in Dec 2024

10/10 Excellent

Lew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shout out to Joann for going above and beyond and helping us get in our room when she was getting off work. Would stay here again.
Stayed 1 night in Dec 2024

8/10 Good

Carol

Travelled with family
Liked: Staff & service
The shower did not have a liner, so water leaked onto the floor making it very slippery.
Stayed 1 night in Dec 2024

6/10 Okay

gaye

The receipt for the stay wasn’t ready at checkout after 4 days staying there.. wanted me to wait for it but couldn’t because in had a flight to catch.
Stayed 4 nights in Dec 2024

10/10 Excellent

David, Greenville

Stayed 3 nights in Nov 2024

8/10 Good

Kevin

Great staff and clean room
Stayed 1 night in Dec 2024

6/10 Okay

sam

Liked: Staff & service, property conditions & facilities, room comfort
Only breakfast and staff are nice.
Room is clean. But smell is so bad. We can smell somebody smoked. Carpet is soso. But breakfast is nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for my trip. Conveniently located near all major roads and parking was always available right outside my room
Stayed 3 nights in Nov 2024

8/10 Good

Joanne

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Good stay
Very comfortable hotel. A few of the amenities were dated, and the shower curtain didn’t fit, but otherwise everything was fine.
Stayed 3 nights in Nov 2024

10/10 Excellent

David, Greenville

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

2/10 Terrible

Griffin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst customer service.
Stayed 4 nights in Nov 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff and Great Location for access to the city
Stayed 1 night in Nov 2024

6/10 Okay

Thomas

An old motel style facility small rooms tiny bathroom, comfortable for a night not a longer stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Lawrence

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a thoroughly enjoyable stay. The staff were pleasant and helpful, and the breakfast was excellent!
Stayed 5 nights in Nov 2024

6/10 Okay

Thomas

Travelled with partner
Liked: Cleanliness
Quiet. We were in back of building . Bathroom extremely small.
Stayed 1 night in Nov 2024

8/10 Good

Hector

Stayed 2 nights in Oct 2024

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good breakfast and the plenty of options
Stayed 2 nights in Oct 2024

10/10 Excellent

Lawanna

Travelled with group
Happy customer
My stay was amazing and I slept very well
Stayed 1 night in Oct 2024

2/10 Terrible

Hughes

Stayed 2 nights in Oct 2024

10/10 Excellent

STEPHANIE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

JANET

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024