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Country Inn & Suites by Radisson, Charleston South, WV

3.0 star property
Enjoy free breakfast at this 3-star Charleston hotel

Choose dates to view prices

Photo gallery for Country Inn & Suites by Radisson, Charleston South, WV

Exterior
Lobby
Lobby sitting area
Desk, iron/ironing board, free WiFi, bed sheets
Indoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry

Explore the area

Map
105 Alex Ln, Charleston, WV, 25304
  • University of Charleston
    ‪6 min drive‬
  • West Virginia State Capitol Building
    ‪6 min drive‬
  • Charleston Coliseum & Convention Center
    ‪9 min drive‬
  • Charleston, WV (CRW-Yeager)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Bedroom, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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Exterior

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About the area

Charleston

In suburbs.Within a 15-minute walk of the hotel, you'll find Kanawha Landing and Kanawha Mall Shopping Center. The Shops at Kanawha and 57th St Park are also within 2 miles (3 km).

What's nearby

  • Cabin Creek Quilts - 5 min drive - 5.9 km
  • University of Charleston - 6 min drive - 6.0 km
  • West Virginia State Capitol Building - 6 min drive - 6.2 km
  • Charleston Town Center - 8 min drive - 9.6 km
  • Charleston Coliseum & Convention Center - 9 min drive - 10.0 km

Getting around

  • Charleston Station - 11 min drive
  • Charleston, WV (CRW-Yeager) - 10 min drive

Restaurants

  • ‪China Buffet - ‬12 min walk
  • ‪Dairy Winkle - ‬5 min drive
  • ‪McDonald's - ‬2 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬4 min drive

About this property

Country Inn & Suites by Radisson, Charleston South, WV

Enjoy free breakfast at this 3-star Charleston hotel
Country Inn & Suites by Radisson, Charleston South, WV offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 1163 square feet (108 square meters) and includes conference space. A library, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Country Inn & Suites by Radisson, Charleston South, WV. Self parking is free.

This 3-star Charleston hotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 3 levels
  • 1163 sq ft of conference space
  • 108 sq m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
Country Inn & Suites by Radisson, Charleston South, WV offers 64 accommodations with coffee/tea makers and hair dryers. 46-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Charleston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 46-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

We should mention

  • Pool access available from 8:00 AM to midnight.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Country Carlson Charleston-South
Country Inn Carlson Charleston-South
Country Inn Suites by Radisson Charleston South WV
Country Inn & Suites by Radisson, Charleston South, WV Hotel

Country Inn & Suites by Radisson, Charleston South, WV Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 419 out of 1105 reviews
Rating 8 - Good. 284 out of 1105 reviews
Rating 6 - Okay. 174 out of 1105 reviews
Rating 4 - Poor. 133 out of 1105 reviews
Rating 2 - Terrible. 95 out of 1105 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Andre

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good value
Room was filthy, clearly was not cleaned.. garbage was full , there was food on the floor, their was cigarette ash on sink and night stand ( this was a non smoking room, and it stank of smoke) . There was no shower curtain in the room. There was finger nail clippings all over the rug.. food in the morning was cold, mostly empty and the worker was rude when asked if he was going to tend the food issues he was too busy playing on their cell phone
Stayed 1 night in Dec 2024

6/10 Okay

Diane

Did not like the location. Did not feel safe. Staff unprofessional
Stayed 1 night in Dec 2024

6/10 Okay

Jennifer

Travelled with family, Travelled with pets
Disliked: Property conditions & facilities
N/A
Stayed 1 night in Dec 2024

8/10 Good

Bobby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Karen

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Not the cleanest of hotels, that’s for sure. The bathroom floor was sticky. And breakfast was not ready until about 45 minutes after it was supposed to start.
Stayed 1 night in Dec 2024

4/10 Poor

Julie

Disliked: Cleanliness
Not clean
Had requested a top floor room because i am a light sleeper, Given a middle floor room stating that there weren't any cleaned rooms. Our room was not cleaned properly nightstand, desk and credenza were dirty, sticky with dried food on them. Microwave was dirty inside. Carpets was not vacuumed. Bathroom had long black haiirs on the floor. Someone's bar soap was on the tub. The elevator floor was dirty. No cookies.. the bed was comfortable. Choice hotels had contacted me after we checked in. They asked if we needed anything. I told then the issues. They apologized and said a front desk agent would be contacting us. Nobody came or called to the room. .
Stayed 1 night in Dec 2024

2/10 Terrible

mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel experience of my life.
Awful. 1st room given the door was unlocked and the room unclean, beds stripped. 2nd room the beds looked like someone had just left, both beds unmade. 3rd room at least appeared clean but the temperature was sweltering and couldn’t be regulated. Ended up just leaving. No offer of a refund or credit (yes, it was booked as non-refundable, but this should have still been refunded. The whole place is run down.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Ok hotel
The clerk told us right off the bat, took them awhile to find a clean room that was available, they did have a heated pool and it was quiet, staff was also friendly but breakfast was scarce, they ran out of plates, utensils and most of the food. Also, poor lighting out front
Stayed 1 night in Dec 2024

4/10 Poor

Julie

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I’ve stayed at many Country Inn and Suites and had good experiences, but this hotel is not well-maintained. The floors and common areas are dirty. Our room only had one hanger, and the employee at the front desk could only find me one more. The breakfast area was out of bowls for the entirety of our 3 night stay. People were improvising and having cereal in coffee cups. We asked for more batteries for our tv remote, and they didn’t have any. (It ended up not being the batteries. I had to reprogram the remote to work with the tv.) The tv would turn on in the middle of the night. The only way to get it to turn off was to unplug it. The windows in the pool area are broken. Our keys stopped working multiple times per day and had to be reprogrammed by the front desk. The breakfast food was not kept well stocked. Our room didn’t have a box of tissues, so I had to go get one from the front desk. We registered 4 guests, but there were only 3 bath towels in the room. Also, the hotel is so close to the interstate that it was really loud and the room actually vibrated when big trucks drove by.
Stayed 3 nights in Dec 2024

8/10 Good

Holly

Liked: Staff & service
Disliked: Property conditions & facilities
Little old price right staff was amazing
The staff was amazing and super helpful. The hotel is old and in need of some updates and fixes. Pet friendly $30 each pet. For the price it was fine.
Stayed 1 night in Dec 2024

10/10 Excellent

Bryan

Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Liked: Room comfort
Good breakfast, but property in need of upgrades
Stayed 1 night in Dec 2024

10/10 Excellent

sarah

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, Breakfast and all the staff were wonderful
Stayed 1 night in Dec 2024

10/10 Excellent

douglas, chesapeake

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find and its located right off of the interstate.
Stayed 1 night in Dec 2024

6/10 Okay

Jane

Travelled with family, Travelled with pets
Liked: Staff & service
Okay place to get a good nights sleep while in the road.
Stayed 1 night in Dec 2024

8/10 Good

Fernanda, North Chesterfield

Good place
Stayed 1 night in Oct 2024

8/10 Good

Sriram

Can be maintained well.
Stayed 1 night in Dec 2024

4/10 Poor

Jim

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
The room door was broken. The room hadn't been cleaned or made up. The agent at the desk did not seem to be able to deal with any process outside of a simple straight forward check-in. The next room she went to check for us herself and it was occupied. Meanwhile the line at the desk grew with people whose keys didnt work and another check in whose room wasnt made up. Then our room we finally got into (the third) was set at 59 degrees and it was a cold winter night - we were looking forward to warmth. We travel this route monthly and usually stay at Country Inn & Suites but this discourages us from future stays.
Stayed 1 night in Dec 2024

2/10 Terrible

Michael

Disliked: Cleanliness, amenities, property conditions & facilities
I rarely give a hotel such a low rating, I try to find the silver lining in everything. However, this Country Inn is in extremely poor condition. The best way I can describe it is to imagine a roadside motel that has been abandoned for about 6 months. That's really exactly what it feel like. To be frank I'm stunned by the number of 10/10 ratings. I've stayed in a lot of hotels in my life and this one is one of the worst. I don't fault the staff who were busy but fine to interact with. The whole entire hotel is desperately in need of a floor to ceiling remodel. I can't even pick one thing as the worst thing. I guess maybe the drains that don't drain? Or maybe the tiles that are falling off? Or the mattress that was positively coated with stains? Take you pick, there are more. Gross carpet, smells that are competing to see which can be most offensive. Etc. It's pretty bad.
Stayed 1 night in Nov 2024

2/10 Terrible

Heather

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Colleen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was dirty. There were no more 2 queen rooms so had to switch to a king with couch.
Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great The parking lot and access road were in poor shape
Stayed 1 night in Dec 2024

6/10 Okay

Wendy

Travelled with family
Liked: Cleanliness, room comfort
Okay for an overnight
Susan was amazing at the front desk BUT she def needed help - Friday night, day after thxgiving, snow. We were third in line to check in but took 25 min in the chilly lobby (by the main door). Breakfast was really not okay this time - hot food was not hot; microwave worked only 1 second at a time no matter what setting; styrofoam plates; flimsy plastic ware that broke when trying to get it out of the individual packaging.
Stayed 1 night in Nov 2024

8/10 Good

Patti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Room
Stayed 1 night in Nov 2024