Crowne Plaza Charleston Airport - Conv Ctr by IHG

3.5 star property
3.5-star hotel near North Charleston Coliseum and Performing Arts Center

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Photo gallery for Crowne Plaza Charleston Airport - Conv Ctr by IHG

Property amenity
Exterior
Outdoor pool, pool umbrellas, sun loungers
Premium bedding, in-room safe, desk, laptop workspace
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Gym
  • Bar
  • Free airport shuttle
  • Housekeeping

Explore the area

Map
4831 Tanger Outlet Blvd, North Charleston, SC, 29418
  • Charleston Tanger Outlets
    ‪3 min walk‬
  • North Charleston and American LaFrance Fire Museum
    ‪11 min walk‬
  • Charleston Area Convention Center
    ‪20 min walk‬
  • Charleston, SC (CHS-Charleston Intl.)
    ‪11 min drive‬

Room options

Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Refrigerator

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Roll-in Shower (Communications, Mobility)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

North Charleston

Near the airport.With a stay at this North Charleston hotel, you'll be steps from Charleston Tanger Outlets and within a 15-minute walk of North Charleston and American LaFrance Fire Museum. Charleston Area Convention Center and North Charleston Coliseum and Performing Arts Center are also within 2 miles (3 km).

What's nearby

  • Charleston Tanger Outlets - 3 min walk
  • North Charleston and American LaFrance Fire Museum - 11 min walk
  • Charleston Area Convention Center - 20 min walk
  • North Charleston Coliseum and Performing Arts Center - 20 min walk
  • Riverfront Park - 10 min drive

Getting around

  • Charleston Station - 8 min drive
  • Charleston Intl. Airport (CHS) - 11 min drive

Restaurants

  • ‪North Charleston Coliseum - ‬3 min drive
  • ‪Starbucks - ‬14 min walk
  • ‪Golden Corral - ‬12 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Mellow Mushroom - ‬7 min walk

About this property

Crowne Plaza Charleston Airport - Conv Ctr by IHG

3.5-star hotel near North Charleston Coliseum and Performing Arts Center
Crowne Plaza Charleston Airport - Conv Ctr by IHG offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 6320 square feet (569 square meters) and includes a conference center. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Charleston Airport - Conv Ctr by IHG. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star North Charleston hotel.

  • 1 building
  • 166 guestrooms or units
  • 5 levels
  • 6320 sq ft of conference space
  • 569 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Crowne Plaza Charleston Airport - Conv Ctr by IHG offers 166 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Televisions come with premium cable channels and pay movies. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour roundtrip airport shuttle
  • Free area shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: USD 4.00-22.00 for adults and USD 0-0 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 35
  • Grab bar in shower
  • Shower grab bar height (inches): 31
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 15 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Entertainment

  • 42-inch TV
  • Cable channels
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 4.00 to 22.00 for adults, and USD 0 to 0 for children
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Charleston Airport Conv Ctr
Crowne Plaza Conv Hotel Charleston Airport Ctr
Crowne Plaza Charleston Airport Conv Ctr Hotel
Crowne Plaza Conv Ctr Hotel
Crowne Plaza Conv Ctr
Crowne Plaza Charleston Airport Conv Ctr
Crowne Plaza Charleston Airport Conv Ctr an IHG Hotel
Crowne Plaza Charleston Airport - Conv Ctr by IHG Hotel
"Crowne Plaza Charleston Airport Conv Ctr an IHG Hotel"

Crowne Plaza Charleston Airport - Conv Ctr by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 549 out of 1007 reviews
Rating 8 - Good. 257 out of 1007 reviews
Rating 6 - Okay. 102 out of 1007 reviews
Rating 4 - Poor. 57 out of 1007 reviews
Rating 2 - Terrible. 42 out of 1007 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brian, Cantonment

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay and will definitely stay again if we visit the area again. Awesome staff!
Stayed 2 nights in Nov 2024

4/10 Poor

Bre'Anah, North Charleston

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The property is okay. Quiet and clean. Beds are comfortable but outside of basic slumber and shower, property is in desperate of an upgrade. You have to pay for breakfast which is over priced because the options are limited and the food is simply not good. It is buffet style and ive had more/better options at lower end hotels. Luke warm, sausage was rubbery and cold. No pancake or waffles options, barely any pastries. Or main breakfast items. Save your money. Even the oj was served warm. Entertainment/TV The tv in the rooms wont connect to the internet when trying to use devices such as a fire stick or roku which again is very disappointing when all they offer is basic cable channels which if we are being honest, no one watches anymore. So there should definitely be a way to offer streaming services to your customers. But they dont. Again that was a major disappointment especially if traveling for leasure. Overall okay place to stay if your just looking for a good nights rest and shower. Nothing more.
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service
Elevator smells bad
Stayed 2 nights in Nov 2024

10/10 Excellent

Nancy, Winston Salem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicole went out of her way to make us feel welcomed !
Stayed 3 nights in Nov 2024

10/10 Excellent

DARIUS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 1 night in Nov 2024

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Sunny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Michelle

Liked: Staff & service
Stayed 1 night in Nov 2024

4/10 Poor

Nicholas

Disliked: Staff & service, amenities, property conditions & facilities
Mixed Experience with Service and Amenities My recent stay at this hotel left much to be desired, though there were some positives. At the restaurant, I waited 40 minutes to be seated despite being the only person there. I was told I hadn’t been seen, even though it was the same staff member who eventually sat me down. While I received a small discount for the meal, the overall experience was frustrating. After dining, I had to wait for my bill, which was mistakenly brought to me twice. Additionally, when a glass of water and ice fell to the floor, it took 15 minutes to clean it up, which felt unnecessarily delayed. Throughout my visit, I noticed wait staff using their phones and front desk workers eating in front of customers—both unprofessional and distracting. On a positive note, Brandon and Minnett provided exceptional service, going out of their way to ensure a better experience. The shuttle driver also deserves recognition for quickly stepping in to take me to the airport after an issue with my appointment not being documented. The room was clean and comfortable, but the layout lacked convenience due to the absence of a full-size mirror, which would have been helpful. Overall, while the hotel had some bright spots, the lack of professionalism, communication, and attention to detail in the restaurant detracted significantly from my stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
I always enjoy the property in Charleston SC at Yanher Outlet
Stayed 1 night in Nov 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely Coming Back!
Very good stay...comfortably and cozy! Oh and the breakfast was good. Lol
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Get house keeping in order and fix damages.
To start, the Hotel was very nice. The employees were very friendly, but the room need a little TLC. The first thing I looked at was the restroom. I found urine still on and around the toilet, hair still on the walls and yes, I look for things like that. There was broken tile behind the roller barn door. Walking on the carpet floor felt as if it hasn't been vacuum. I took it upon myself to clean the toilet and shower instead of requesting another room.
Stayed 4 nights in Nov 2024

10/10 Excellent

melvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great and the staff was very nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Rosalyn

Travelled with family
Everything was great. Everyone was so nice from check in to check out. The room was very clean.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ann

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really clean, friendly staff and great service.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alicia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was impeccable!
Stayed 2 nights in Nov 2024

10/10 Excellent

Dr. Karen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is always my choice hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great shuttle service from and to airport.
Stayed 1 night in Nov 2024

10/10 Excellent

Jontae

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional, courteous front desk. All staff members polite. Very quiet stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place if love to shop and eat
Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Hannah

Travelled with partner
The fire alarm went off multiple times a night for multiple nights in a row. Extremely disruptive and disappointing it was never acknowledged or explained. Would not recommend this hotel for that reason. Also our room smelled faintly of cigarette smoke even though we requested a smoke free room. Would not stay here again
Stayed 4 nights in Nov 2024

10/10 Excellent

Nicholas

Stayed 1 night in Nov 2024