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Embassy Suites Charleston

3.5 star property
Hotel near Charleston Coliseum & Convention Center in Charleston

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Embassy Suites Charleston

Bar (on property)
Lobby
Presidential Suite, 1 King Bed
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Bar
  • Parking available
  • Laundry
  • Pool
  • 24/7 front desk

Explore the area

Map
300 Court St, Charleston, WV, 25301
  • Charleston Town Center
    ‪2 min walk‬
  • Charleston Coliseum & Convention Center
    ‪7 min walk‬
  • Haddad Riverfront Park
    ‪8 min walk‬
  • Charleston, WV (CRW-Yeager)
    ‪12 min drive‬

Room options

View all photos for Standard Suite, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Suite, 1 King Bed with Sofa bed, Non Smoking

  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Non Smoking

32-inch LCD TV with cable channels, TV, video-game console

Suite, 2 Double Beds, Non Smoking

  • 48 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Suite, Non Smoking (2 Double Beds with Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Suite, Non Smoking (2 Double Beds with Sofa Bed)

  • 47 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, Corner (2 Double Beds with Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Suite, Corner (2 Double Beds with Sofa Bed)

  • 57 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed (Wellness)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Suite, 1 King Bed (Wellness)

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Non Smoking, Corner

32-inch LCD TV with cable channels, TV, video-game console

Premium Suite, 2 Double Beds, Non Smoking, Corner

  • 59 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking, Corner

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Suite, 1 King Bed, Non Smoking, Corner

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area

Presidential Suite, 1 King Bed

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Suite, 2 Double Beds, Accessible, Bathtub

  • 59 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Accessible, Bathtub

  • 48 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible (Hearing)

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

32-inch LCD TV with cable channels, TV, video-game console

Suite, 1 King Bed, Accessible, Bathtub

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Basic Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

32-inch LCD TV with cable channels, TV, video-game console

Suite, 2 Double Beds, Non Smoking

  • 48 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Corner

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Suite, 1 King Bed with Sofa bed, Corner

  • 57 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Express Charleston-Civic Center, an IHG Hotel

Breakfast included
Parking included
Free WiFi
Air conditioning
4.4 out of 5, Excellent, (1035)
The price is CA $161
per night
CA $182 total
includes taxes & fees
13 Feb - 14 Feb
Holiday Inn Express Charleston-Civic Center, an IHG Hotel

About the area

Charleston

City center stay.At this hotel, you'll be steps from Charleston Town Center and within a 10-minute walk of Laidley Court Shopping Center. Charleston Stage Company and Heritage Towers are also within half a mile (1 km).

What's nearby

  • Charleston Town Center - 2 min walk
  • Charleston Coliseum & Convention Center - 7 min walk
  • Clay Center for the Arts and Sciences - 10 min walk
  • West Virginia State Capitol Building - 3 min drive
  • University of Charleston - 4 min drive

Getting around

  • Charleston Station - 15 min walk
  • Charleston, WV (CRW-Yeager) - 12 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Fife Street Brewing - ‬5 min walk
  • ‪Chili's Grill & Bar - ‬2 min walk
  • ‪First Watch - ‬5 min walk
  • ‪Recovery Sports Grill - ‬7 min walk

About this property

Embassy Suites Charleston

Hotel near Charleston Coliseum & Convention Center in Charleston
Embassy Suites Charleston offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served, and guests can also enjoy a free manager's reception. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Embassy Suites Charleston. An airport shuttle during limited hours is available for a fee. For a fee, parking is available.

  • 1 building
  • 253 guestrooms or units
  • 9 levels
  • Meeting rooms
  • Built in 1997
  • Continental breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • ATM
  • Onsite shopping
  • Elevator
  • Bar or lounge
  • Dining venue
Embassy Suites Charleston offers 253 air-conditioned accommodations with laptop-compatible safes and video-game consoles. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15.00 per night)
  • Wheelchair-accessible parking available
  • Offsite parking available (USD 15.00 per night)
  • Roundtrip airport shuttle (surcharge) from 6:00 AM - 11:00 PM

Food and drink

  • Free continental breakfast
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Pay movies
  • Premium channels
  • Video-game console

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Airport shuttle fee: USD 5.00 per person (one-way)
  • Airport shuttle fee per child: USD 5.00 (one-way), (from 5 to 10 years old)
  • Self parking fee: USD 15.00 per night
  • Nearby parking fee: USD 15.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charleston Embassy Suites
Embassy Suites Charleston
Embassy Suites Hotel Charleston
Embassy Suites Historic Charleston Hotel Charleston
Embassy Suites Charleston Hotel
Embassy Suites Charleston Hotel
Embassy Suites Charleston Charleston
Embassy Suites Charleston Hotel Charleston

Embassy Suites Charleston Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 627 out of 1081 reviews" "
Rating 8 - Good. 225 out of 1081 reviews" "
Rating 6 - Okay. 103 out of 1081 reviews" "
Rating 4 - Poor. 62 out of 1081 reviews" "
Rating 2 - Terrible. 64 out of 1081 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Philip, Charlestown

Travelled with family
Liked: Cleanliness, staff & service
Overall, great stay in Charleston WV. Spacious room and very comfortable bed. Staff were very friendly and knowledgeable. Though the property is outdated it was clean and well maintained. I would definitely recommend.
Stayed 1 night in Oct 2024

8/10 Good

Carrie

Liked: Property conditions & facilities
Check in was easy.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liked our stay
We love staying at The Embassy Suites hotels. We love the Fresh and Hot breakfast. I do wish hotels would go back to straightening the room and making the bed. I like to be lazy when I stay way from home. Unfortunately the "happy hour" wasn't as good as some of the other Embassy Suites we have stayed in. The one bartender was rude and "snippy" both times we went up for a drink. Other than that, it was a nice stay.. I still will recommend this hotel chain over any other.
Stayed 2 nights in Aug 2024

4/10 Poor

Rene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I asked for a room with two beds and the room only had 1.
Stayed 1 night in Oct 2024

8/10 Good

Debbie

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Annalese

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the large rooms and the fresh cooked breakfast was incredible!! The chef did such a wonderful job!
Stayed 2 nights in Oct 2024

6/10 Okay

Stanley, Pittsboro

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Suites are large and pleasant. Downside is the dining. The sportsbar has been replaced by dining in the lobby with slow service (probably under-staffed) and a limited menu.
Stayed 1 night in Oct 2024

10/10 Excellent

Ronald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
I enjoy the Embassy Suites. I like having a separate sitting room with a TV. The breakfast is great with many options, including an omelette station. The room is comfortable and the service is always great.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Ashlee

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jean

A Great Place To Be
We love Embassy. After a day of driving, we love your hospitality! Free cocktails and apps! Breakfast is fabulous! Your chef is awesome... friendly and loves his job!
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodation
Stayed 1 night in Oct 2024

4/10 Poor

Laura

Liked: Cleanliness, property conditions & facilities
Lobby is very nice. The parking situation is poor and our room smelled like someone had smoked in it and then it was trying to be masked by cleaning odors.
Stayed 1 night in Oct 2024

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service with the hotel's shuttle service!!
Stayed 1 night in Oct 2024

4/10 Poor

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Noisy
This hotel has a visible view of the lobby from all rooms which makes it a very loud environment. There are no walls to separate the noise from downstairs dining and bar and lobby from the sounds hitting on your door. Really not enjoyable and super loud
Stayed 1 night in Oct 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slow bar
Everything was fine except the bartender a tall black lady was slow on drinks and tried double billing my card even after I had given the card and signed . Brought me a whole new bill to sign and pay ??
Stayed 1 night in Oct 2024

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was big and clean. Lovely place to stay.
Stayed 1 night in Oct 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family and Friends Reunion Event
We had a positive weekend stay. All amentias were available. The hotel was busy with various conferences and reunions and the staff was accommodating The breakfast Omelet bar was excellent with a plentiful food. bar. Shuttle was a nice option; however, was disappointed when the fee based shuttle did not provide pre scheduled pick-up for a timed event.
Stayed 2 nights in Oct 2024

2/10 Terrible

Ryan

Travelled with partner
Disliked: Staff & service
Reserved a room 5 days in advance. Upon arrival they stated they gave out room to someone else. I reserved a room with a king bed and had to spend my anniversary sleeping in 2 doubles. The staff was unwilling to accommodate. Was also not willing to offer a refund to go elsewhere. So I was basically forced to pay for a room that I did not reserve. I will not be staying at an embassy suites ever again. Nor will I recommend them or Expedia to anyone if this is going to be the ultimate result.
Stayed 1 night in Oct 2024

8/10 Good

bethany, Greenville

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The Embassy Suites - Charleston WV- is an older hotel, but is well kept. The staff are friendly and helpful. Our room was clean, spacious and comfortable. Our trip was quick so we did not have time to explore but driving in it did not seem as though there was much to walk to other than the outback steakhouse next-door. For a one night business trip this hotel was perfect and I would recommend it.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pet-friendly property
Stayed 2 nights in Oct 2024