2/10 Terrible
Verified traveller
4 Dec 2024
Owner cancelled
We were on our way to Charleston when the owner reached out to tell us that we could not stay the first night at the apartment due to tile work being done??? We were refunded one nights stay. We rented a hotel room for the first night, and were told we could check in on Saturday morning. I reached out Saturday morning to see what time we could check in and the owner said we could come on over so we packed our car again and were in the hotel parking lot when the owner text again and said she would have to cancel the whole weekend because of a leak in the bathroom. The owner did refund the whole weekend and I understand that some thing are out of our control, however, my husband and I had rented the apartment well in advance to celebrate our anniversary, we had planned to stay 4 nights, over 3 hours away from home, and now we have no where to stay. The reason I rented from VRBO was so we would not have to stay in a hotel...We did find a nice place to stay after searching most of Saturday to find it, but it all worked out and we enjoyed our time together. I don't think I would ever consider staying at this place in the future, Please ignore the scores on the questions listed above!. The way the review is set up you HAVE to answer. Maybe there should be other choices on the questionnaire. I hope others have a better experience than we did. I learned a lot from this experience and I hope the owner did too. Best wishes.
Verified traveller
Stayed 4 nights in Nov 2024