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Hampton Inn & Suites Charleston/West Ashley

2.5 star property
Hotel perfectly located for exploring West Ashley

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Charleston/West Ashley

Reception
Outdoor pool, pool umbrellas
Lobby
Down comforters, pillowtop beds, in-room safe, blackout drapes
Free daily self-serve breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
678 Citadel Haven Drive, Charleston, SC, 29414
  • Citadel Mall
    ‪15 min walk‬
  • West Ashley Shoppes Shopping Center
    ‪20 min walk‬
  • Charles Towne Landing State Historic Site
    ‪8 min drive‬
  • Charleston, SC (CHS-Charleston Intl.)
    ‪11 min drive‬

Room options

View all photos for One King Bed, Non-Smoking

50-inch LCD TV with cable channels, TV

One King Bed, Non-Smoking

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for One King and One Sofa Bed, Non-Smoking

50-inch LCD TV with cable channels, TV

One King and One Sofa Bed, Non-Smoking

  • 22 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One King Bed, Non-Smoking, with Jetted Tub

50-inch LCD TV with cable channels, TV

One King Bed, Non-Smoking, with Jetted Tub

  • 30 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed

50-inch LCD TV with cable channels, TV

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

50-inch LCD TV with cable channels, TV

Room, 1 King Bed, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queen Beds, Non-Smoking, Accessible

Down comforters, pillowtop beds, in-room safe, blackout drapes

Two Queen Beds, Non-Smoking, Accessible

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, Non Smoking

Down comforters, pillowtop beds, in-room safe, blackout drapes

Room, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Suite Kitchen Nonsmoking

King Suite Kitchen Nonsmoking

King Suite Kitchen Nonsmoking

  • 28 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Two queen room nonsmoking

Down comforters, pillowtop beds, in-room safe, blackout drapes

Two queen room nonsmoking

  • 22 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

50-inch LCD TV with cable channels, TV

Room, 1 King Bed, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

TownePlace Suites by Marriott Charleston-West Ashley

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, (995)
The price is CA $133
per night
CA $149 total
includes taxes & fees
20 Feb - 21 Feb
TownePlace Suites by Marriott Charleston-West Ashley

About the area

Charleston

West Ashley stay.Your stay at this West Ashley hotel places you within 3 miles (5 km) of Citadel Mall and West Ashley Park. Charles Towne Landing State Historic Site and West Ashley Greenway are also within 6 miles (10 km).

What's nearby

  • Medical University of South Carolina - 10 min drive
  • College of Charleston - 11 min drive
  • The Citadel - 12 min drive
  • Charleston City Market - 12 min drive
  • Port of Charleston Cruise Terminal - 13 min drive

Getting around

  • Charleston Station - 12 min drive
  • Charleston Intl. Airport (CHS) - 11 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Cookout - ‬10 min walk
  • ‪Metro Diner - ‬2 min drive
  • ‪Chick-fil-A - ‬20 min walk
  • ‪Panera Bread - ‬14 min walk

About this property

Hampton Inn & Suites Charleston/West Ashley

Hotel perfectly located for exploring West Ashley
Hampton Inn & Suites Charleston/West Ashley offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 2600 square feet (242 square meters) and includes conference space. A library, a vending machine, and multilingual staff are also featured at Hampton Inn & Suites Charleston/West Ashley. The hotel can provide wedding services and tour/ticket assistance. Free self parking is available.

This Charleston hotel is smoke free.

  • 1 building
  • 121 guestrooms or units
  • 4 levels
  • 2600 sq ft of conference space
  • 242 sq m of conference space
  • Built in 2000
  • Breakfast available (free)
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Library
  • Convenience store
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
Hampton Inn & Suites Charleston/West Ashley offers 121 accommodations with safes and complimentary toiletries. Pillowtop beds feature down comforters. A pillow menu is available. 50-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations.

This Charleston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Area shuttle (surcharge)

Food and drink

  • Free self-serve breakfast available daily 6:00 AM–10:00 AM
  • Free reception (select days)
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 50-inch LCD TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Pillow menu
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/tub combination
  • Towels

More

  • Connecting rooms available
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 2.28 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Charleston/West Ashley
Hampton Inn Hotel Charleston/West Ashley
Hampton Inn Charleston/West Ashley Hotel
Hampton Inn Charleston/West
Hampton Inn & Suites Charleston/West Ashley Hotel
Hampton Inn & Suites Charleston/West Ashley Charleston
Hampton Inn & Suites Charleston/West Ashley Hotel Charleston

Hampton Inn & Suites Charleston/West Ashley Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 508 out of 1002 reviews
Rating 8 - Good. 288 out of 1002 reviews
Rating 6 - Okay. 103 out of 1002 reviews
Rating 4 - Poor. 68 out of 1002 reviews
Rating 2 - Terrible. 35 out of 1002 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Tina

Disliked: Staff & service, amenities
The staff was extremely rude. The breakfast was not up to par with most Hampton Inns. There were young baseball players running amok all over the hotel with no supervision; their parents were too focused on drinking and making noise all over the first floor all weekend. It was hard to get to breakfast, which was mediocre at best. Staff did nothing. It was a terrible stay.
Stayed 1 night in Oct 2024

4/10 Poor

Stephanie

Disliked: Staff & service, property conditions & facilities
We were on the third floor and it was supposed to be non-smoking but it amelled like smoke. We wanted to do laundry and when we asked the front desk for quarters to do laundry they said they had none. I could not do the laundry at the hotel. The person on duty at 5:45 was not helpful at all
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, Nice, and I would recommend.
Overall very good, with the important things, great. Room was comfortable and clean, with complementary hot buffet breakfast comparatively excellent. Minor quival: Although TV was of superior quality and could get tons of channels, I couldn't find the basic NBC, CBS and ABC. Could have been just me, and not terribly important. And one minor issue. Unit had a beautiful roll-in shower, but slope on the adjoining bathroom floor was not sufficient to keep water from running into the hall. Not a huge problem. I just put one of the plush extra towels down on it.
Stayed 1 night in Oct 2024

8/10 Good

Sandra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Milton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
I had a great stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Carson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Joanne

Travelled with family, Travelled with group
Liked: Property conditions & facilities, room comfort
I felt it was safe and clean .
Stayed 3 nights in Oct 2024

10/10 Excellent

Joseph

Stayed 1 night in Oct 2024

10/10 Excellent

Anita

Stayed 1 night in Sep 2024

6/10 Okay

Ronald

Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find. Very polite staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

NANCY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! Modern & spotless! Typical hotel breakfast but was good.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Danny

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Reggie, Taylors

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Peggy

Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent!
Stayed 2 nights in Aug 2024

10/10 Excellent

Todd

Liked: Cleanliness, property conditions & facilities, room comfort
Restful and quiet
It was simple and smooth. Very clean and a filling breakfast to start the day.
Stayed 1 night in Aug 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Close to restaurants and groceries
Stayed 1 night in Aug 2024