Hampton Inn & Suites Charleston/West Ashley

2.5 star property
Charleston hotel in West Ashley with free breakfast and a fitness center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn & Suites Charleston/West Ashley

Exterior
Outdoor pool, pool umbrellas
Down comforters, pillowtop beds, in-room safe, blackout drapes
Free daily self-serve breakfast
Lobby

Reviews

8.4 out of 10

Very good

Guests liked:

Clean rooms, friendly staff

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
678 Citadel Haven Drive, Charleston, SC, 29414
  • Citadel Mall
    15 min walk
  • Roper - St. Francis Xavier Hospital
    5 min drive
  • Charles Towne Landing State Historic Site
    8 min drive
  • Charleston, SC (CHS-Charleston Intl.)
    11 min drive

Room options

One King Bed, Non-Smoking

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

One King and One Sofa Bed, Non-Smoking

  • 22 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

One King Bed, Non-Smoking, with Jetted Tub

  • 30 sq m
  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

Two Queen Beds, Non-Smoking, Accessible

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

King Suite Kitchen Nonsmoking

  • 28 sq m
  • Sleeps 5
  • 1 King Bed

Two queen room nonsmoking

  • 22 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Charleston

West Ashley stay.Your stay at this West Ashley hotel places you within 3 miles (5 km) of Citadel Mall and Roper - St. Francis Xavier Hospital. Also, West Ashley Park is within 3 miles (5 km) and Charles Towne Landing State Historic Site is within 6 miles (10 km).

What's nearby

  • Citadel Mall - 15 min walk - 1.3 km
  • Medical University of South Carolina - 10 min drive - 9.6 km
  • College of Charleston - 11 min drive - 10.1 km
  • The Citadel - 12 min drive - 10.8 km
  • Port of Charleston Cruise Terminal - 13 min drive - 12.1 km

Getting around

  • Charleston Station - 12 min drive
  • Charleston Intl. Airport (CHS) - 11 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Cookout - ‬10 min walk
  • ‪Metro Diner - ‬2 min drive
  • ‪Chick-fil-A - ‬20 min walk
  • ‪Panera Bread - ‬14 min walk

About this property

Hampton Inn & Suites Charleston/West Ashley

Hotel perfectly located for exploring West Ashley
Hampton Inn & Suites Charleston/West Ashley offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 2600 square feet (242 square meters) and includes conference space. A library, a vending machine, and multilingual staff are also featured at Hampton Inn & Suites Charleston/West Ashley. The hotel can provide wedding services and tour/ticket assistance. Free self parking is available.

This Charleston hotel is smoke free.

  • 1 building
  • 121 guestrooms or units
  • 4 levels
  • 2600 sq ft of conference space
  • 242 sq m of conference space
  • Built in 2000
  • Breakfast available (free)
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Library
  • Convenience store
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
Hampton Inn & Suites Charleston/West Ashley offers 121 accommodations with safes and complimentary toiletries. Pillowtop beds feature down comforters. A pillow menu is available. 50-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations.

This Charleston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Area shuttle (surcharge)

Food and drink

  • Free self-serve breakfast available daily 6:00 AM–10:00 AM
  • Free reception (select days)
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 50-inch LCD TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Pillow menu
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/tub combination
  • Towels

More

  • Connecting rooms available
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 2.28 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Charleston/West Ashley
Hampton Inn Hotel Charleston/West Ashley
Hampton Inn Charleston/West Ashley Hotel
Hampton Inn Charleston/West
Hampton Inn & Suites Charleston/West Ashley Hotel
Hampton Inn & Suites Charleston/West Ashley Charleston
Hampton Inn & Suites Charleston/West Ashley Hotel Charleston

Hampton Inn & Suites Charleston/West Ashley Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 516 out of 1033 reviews" "
Rating 8 - Good. 305 out of 1033 reviews" "
Rating 6 - Okay. 107 out of 1033 reviews" "
Rating 4 - Poor. 69 out of 1033 reviews" "
Rating 2 - Terrible. 36 out of 1033 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Peggy

Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent!
Stayed 2 nights in Aug 2024

10/10 Excellent

Todd

Liked: Cleanliness, property conditions & facilities, room comfort
Restful and quiet
It was simple and smooth. Very clean and a filling breakfast to start the day.
Stayed 1 night in Aug 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Close to restaurants and groceries
Stayed 1 night in Aug 2024

10/10 Excellent

Terry, gonzales

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! Loved the breakfast, it was different every morning. Coffee available always! All the staff was so friendly, rooms were clean! Janelle working the weekend breakfast was so nice, genuinely loved her job! She made sure everything was clean and the food was fresh. Would recommend highly
Stayed 4 nights in Aug 2024

8/10 Good

Kristine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rickjax
I love that's it's a new hotel in great location. The breakfast was outstanding and the atmosphere is great. Highly recommend it!
Stayed 1 night in Aug 2024

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and will stay again
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome comfortable stay
We enjoyed our comfortable room and the staff was helpful, friendly. We enjoyed breakfast both mornings.
Stayed 2 nights in Jul 2024

10/10 Excellent

William

Liked: Property conditions & facilities, room comfort
Good location to get around Charleston. Rooms were big clean and quiet. The breakfast area was well laid out with plenty of room. The food was typical of most hotels with free breakfast.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a bit noisy, but it was vacation season. lots of children.
Stayed 1 night in Jul 2024

10/10 Excellent

Douglas

Liked: Cleanliness
Stayed 1 night in Jul 2024

4/10 Poor

Blair

Travelled with family
Liked: Cleanliness
Management knows the issue I had.
Stayed 1 night in Jul 2024

10/10 Excellent

Kerri

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family was in town for a family reunion and had 3 rooms. The staff was extremely helpful and friendly. The daily breakfast was very good and welcoming. My only issue is that I was there for 5 days and my room was never cleaned.
Stayed 4 nights in Jul 2024

8/10 Good

Olaf

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located at reasonable price
A nice hotel from the Hilton family. Conveniently located right off the highway exit at the beginning of the Charleston city limits. Stay was as expected. Our request for an ealy departure (family reasons) was thankfully accepted.
Stayed 2 nights in Jul 2024

8/10 Good

G.

It's always nice to stay there.
Stayed 2 nights in Jul 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service!
Stayed 2 nights in Jul 2024

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean!
Stayed 2 nights in Jul 2024

4/10 Poor

Brian, CHARLOTTE

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Room was dirty when we arrived and there weren’t any clean towels or soap.
Stayed 2 nights in Jul 2024

10/10 Excellent

Leroy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Leah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not clean. Arrived to the toilet being dirty and water/sand on the floor. No toilet paper. Had to request it to be cleaned twice. Very disappointed. We have several trips to Charleston coming up and was hoping to stay again. Won’t be back.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Room was perfect!
Stayed 1 night in Jul 2024

10/10 Excellent

Carol

Stayed 1 night in Jun 2024