Holiday Inn Express Charleston-Civic Center, an IHG Hotel

2.5 star property
Hotel perfectly located for exploring Charleston

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Charleston-Civic Center, an IHG Hotel

Reception
Premium bedding, desk, laptop workspace, blackout drapes
Free daily buffet breakfast
Point of interest
Point of interest

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
100 Civic Center Drive, Charleston, WV, 25301
  • Charleston Coliseum & Convention Center
    2 min walk
  • Shoney's
    3 min walk
  • Charleston Station
    18 min walk
  • Charleston, WV (CRW-Yeager)
    8 min drive

Room options

Standard Room, 1 King Bed, Ground Floor

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds (Extra Floor Space)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communication Accessibility)

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Ground Floor

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Charleston

City center stay.Within a 5-minute walk of this Charleston hotel, you'll find Charleston Coliseum & Convention Center and Laidley Court Shopping Center. Haddad Riverfront Park and Charleston Town Center are also within half a mile (1 km).

What's nearby

  • Charleston Coliseum & Convention Center - 2 min walk
  • Charleston Town Center - 9 min walk
  • Clay Center for the Arts and Sciences - 19 min walk
  • CAMC General Hospital - 2 min drive
  • West Virginia State Capitol Building - 4 min drive

Getting around

  • Charleston Station - 18 min walk
  • Charleston, WV (CRW-Yeager) - 8 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Fife Street Brewing - ‬11 min walk
  • ‪Chili's Grill & Bar - ‬9 min walk
  • ‪Wendy's - ‬3 min walk

About this property

Holiday Inn Express Charleston-Civic Center, an IHG Hotel

Hotel perfectly located for exploring Charleston
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. A fitness center, a vending machine, and laundry facilities are also featured at the business-friendly Holiday Inn Express Charleston-Civic Center, an IHG Hotel. Self parking is free.

This Charleston hotel is smoke free.

  • 1 building
  • 195 guestrooms or units
  • 6 levels
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
Holiday Inn Express Charleston-Civic Center, an IHG Hotel offers 195 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies.

This Charleston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:00 AM

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Lever door handles
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property uses a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Civic Center
Holiday Inn Express Civic Center Charleston
Holiday Inn Express Civic Center Hotel
Holiday Inn Express Civic Center Hotel Charleston
Holiday Inn Express Civic Center Hotel Charleston
Holiday Inn Express Civic Center Hotel
Holiday Inn Express Civic Center Charleston
Hotel Holiday Inn Express Civic Center Charleston
Charleston Holiday Inn Express Civic Center Hotel
Hotel Holiday Inn Express Civic Center
Holiday Express Civic Center

Holiday Inn Express Charleston-Civic Center, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 645 out of 1028 reviews" "
Rating 8 - Good. 223 out of 1028 reviews" "
Rating 6 - Okay. 80 out of 1028 reviews" "
Rating 4 - Poor. 43 out of 1028 reviews" "
Rating 2 - Terrible. 37 out of 1028 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant, competent, & efficient desk clerk
Stayed 1 night in Nov 2024

10/10 Excellent

Rhonda

Nice
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, room comfort
Would not stay here again
One night stay for personal business the next day. Carpet in room was stained. Bathroom floor was either dirty or needed replaced. Bathroom sink would not drain. No way cleaning crew could properly clean the sink with such a slow drain. I couldn’t figure out how the wall thermostat controlled room temp - could only raise or lower temp but in the off position the fan continued to run. I did not contact front desk with a complaint BUT, there is no way that they could be ‘unaware’ if g there deficiencies in the room. The morning buffet was good. Only ate dry cereal, yogurt and coffee, but the area looked very clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Patricia

Stayed 1 night in Sep 2024

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice and helped with Everything. Breakfast was great!! So much to choose from. Very clean and I'd recommend this to everyone!!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Jeffrey

Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Stayed 1 night in Sep 2024

6/10 Okay

Leslie

Business traveller
Liked: Staff & service
The bed smelled moldy
Stayed 3 nights in Sep 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Amenities
Stayed 1 night in Aug 2024

8/10 Good

Adam

Stayed 1 night in Sep 2024

10/10 Excellent

Alexia

Stayed 1 night in Sep 2024

2/10 Terrible

wrjj

Stayed 1 night in Aug 2024

8/10 Good

Heather

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Keith

Stayed 1 night in Aug 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Anne

Business traveller
Great staff
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Trupti

Stayed 1 night in Sep 2024

10/10 Excellent

Ernie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Nancy

Travelled with family
Liked: Cleanliness, amenities
Very clean. Our door keys stopped working which required 3 trips back and forth to the front desk from the 6th floor which ultimately didnt work and staff had to "key" us in. Maintenance staff was very nice. Breakfast was good, staff there very friendly. Coffee was really gross. Watery. Would stay again because the important stuff was good!
Stayed 1 night in Sep 2024

2/10 Terrible

Robert

Stayed 1 night in Sep 2024

10/10 Excellent

Darrell

Stayed 1 night in Sep 2024

10/10 Excellent

sharyl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Byomkesh

Stayed 1 night in Aug 2024