Holiday Inn Express Charleston-Civic Center by IHG

2.5 star property
Hotel near Charleston Coliseum & Convention Center in Charleston

Choose dates to view prices

Photo gallery for Holiday Inn Express Charleston-Civic Center by IHG

Free daily buffet breakfast
Point of interest
Reception
Meeting facility
1 bedroom, premium bedding, desk, laptop workspace

Popular amenities

  • Parking available
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
100 Civic Center Drive, Charleston, WV, 25301
  • Charleston Coliseum & Convention Center
    ‪2 min walk‬
  • Charleston Town Center
    ‪8 min walk‬
  • Clay Center for the Arts and Sciences
    ‪17 min walk‬
  • Charleston, WV (CRW-Yeager)
    ‪5 min drive‬

Room options

Standard Room, 1 King Bed, Ground Floor

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.2 out of 10
Very good
(33 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(70 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds (Extra Floor Space)

8.6 out of 10
Excellent
(52 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communication Accessibility)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Standard Room

9.6 out of 10
Exceptional
(37 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Ground Floor

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

Charleston

City center stay.A stay at this Downtown Charleston hotel places you steps from Charleston Coliseum & Convention Center and within a 5-minute walk of Laidley Court Shopping Center. Haddad Riverfront Park and Heritage Towers are also within half a mile (1 km).

What's nearby

  • Charleston Coliseum & Convention Center - 2 min walk - 0.2 km
  • Haddad Riverfront Park - 6 min walk - 0.6 km
  • Charleston Town Center - 8 min walk - 0.7 km
  • Clay Center for the Arts and Sciences - 17 min walk - 1.5 km
  • CAMC General Hospital - 2 min drive - 2.1 km

Getting around

  • Charleston Station - 3 min drive
  • Charleston, WV (CRW-Yeager) - 11 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Fife Street Brewing - ‬12 min walk
  • ‪Chili's Grill & Bar - ‬9 min walk
  • ‪Wendy's - ‬2 min walk

About this property

Holiday Inn Express Charleston-Civic Center by IHG

Hotel near Charleston Coliseum & Convention Center in Charleston
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. A fitness center, a vending machine, and laundry facilities are also featured at the business-friendly Holiday Inn Express Charleston-Civic Center by IHG. For a fee, parking is available.

This Charleston hotel is smoke free.

  • 1 building
  • 196 guestrooms or units
  • 6 levels
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
Holiday Inn Express Charleston-Civic Center by IHG offers 196 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies.

This Charleston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 5.00 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property uses a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Civic Center
Holiday Inn Express Civic Center Charleston
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Holiday Inn Express Civic Center Hotel Charleston
Holiday Inn Express Civic Center Hotel
Holiday Inn Express Civic Center Charleston
Hotel Holiday Inn Express Civic Center Charleston
Charleston Holiday Inn Express Civic Center Hotel
Hotel Holiday Inn Express Civic Center
Holiday Express Civic Center

Holiday Inn Express Charleston-Civic Center by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 668 out of 1096 reviews
Rating 8 - Good. 244 out of 1096 reviews
Rating 6 - Okay. 94 out of 1096 reviews
Rating 4 - Poor. 48 out of 1096 reviews
Rating 2 - Terrible. 42 out of 1096 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

LARRY, Greenville

Liked: Cleanliness, staff & service
Room good. Shower:bath not draining well
Stayed 1 night in May 2025

8/10 Good

David

Liked: Staff & service
Disliked: Cleanliness
Bug in the shower. Nothing really dirty, nothing really clean. Area across bridge is pretty sketchy. Not a bad stay for the price.
Stayed 1 night in Apr 2025

10/10 Excellent

Neil

Stayed 1 night in Apr 2025

10/10 Excellent

Nelly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, up to date. Ample parking.
Stayed 1 night in Apr 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Joe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Staff were extremely nice. Very welcoming. Did have ants on night stand between the beds. Said something on Friday and don’t think anything was done about. It was not horrible, but did not say anything again until check out on Sunday. The lady at check out was very apologetic, but again probably should have said something on Saturday. We were not in room much during the three nights accept to sleep. Other than a few ants, ALL employees at this location were wonderful.
Stayed 3 nights in Apr 2025

6/10 Okay

Kimberly, Wilmington

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
It was ok for the weekend but will not go back. Room was dirty with stains all over the carpet and shower curtain.
Stayed 2 nights in Apr 2025

10/10 Excellent

Alvin Downing

Stayed 1 night in Apr 2025

10/10 Excellent

John

Stayed 1 night in Apr 2025

8/10 Good

Ron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Amber, Saginaw

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Cecilia

Travelled with group
Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Apr 2025

10/10 Excellent

SARAH

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was convenient to the convention hall and easy to access downtown. Rooms were quiet. There were some stains in the carpet but overall, very nice accommodations.
Stayed 3 nights in Apr 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay once again.

Simple, comfortable, and clean with friendly staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just passing through. Quiet area
Stayed 1 night in Apr 2025

8/10 Good

Jamie

Travelled with family
Staff not the friendliest
Stayed 1 night in Apr 2025

8/10 Good

Kalissa, Platte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great affordable place to stay
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveller

Travelled with family
3 people in a room and we got 2 towels. The first room they gave us was already occupied which they upgraded us to a king with a rollabed but didn’t give any blankets. The USB’s only half of them worked. The entire place smelled of pot
Stayed 1 night in Apr 2025

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

James

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was fantastic
Stayed 1 night in Apr 2025

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We WILL RETURN!!!
Stayed 3 nights in Apr 2025

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
nice and clean
Stayed 1 night in Apr 2025

10/10 Excellent

KUNIYUKI

Liked: Cleanliness, staff & service, property conditions & facilities
a
Stayed 2 nights in Apr 2025

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025