2/10 – Terrible
Christopher
Voyage d’affaires
18 déc. 2024
Points faibles : Propreté, état et installations de l’hébergement
The pin code to enter your room is the same for all of the other rooms. So every other guest at the hotel has access to your room. When I arrived an employee told me the code to my room. His description of where my room was located was confusing. I unwittingly went to the wrong room and typed in my code. I thought to myself, "this must be my room since the code worked." But it was not my room and was already inhabited by someone else. I tried the room next door. It also was not my room and it was also inhabited by someone else. The other guests were mortified that I had the code to their rooms. I immediately went down to the desk to alert the employee that all the rooms had the same code. When I checked in he assured me that he would be there a while longer to answer any questions I had. But when I came down to tell him about the room codes all being the same, he was already gone for the day. I called the hotel phone number and no one answered. I returned to my room and it smelled bad. I spent the night worried about the fact that complete strangers had access to my room while I was sleeping. I barricaded the door with whatever I could find. But I did not feel safe.
Christopher
Séjour de 1 nuit en décembre 2024