The Palmetto Hotel

4.0 star property
4-star hotel near Port of Charleston Cruise Terminal

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Palmetto Hotel

Lobby
Penthouse (Redemption)
City view
Premium Room, Multiple Beds, Balcony
Front of property

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast included
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
194 East Bay Street, Charleston, SC, 29401
  • Port of Charleston Cruise Terminal
    3 min walk
  • Charleston City Market
    3 min walk
  • Waterfront Park
    3 min walk
  • Charleston, SC (CHS-Charleston Intl.)
    25 min drive

Room options

Deluxe Room, 2 Queen Beds (Bay Street)

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed (Water View)

  • Sleeps 2
  • 1 King Bed

Premium Room, Multiple Beds, Balcony

  • City view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Superior Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Penthouse (Redemption)

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Balcony

  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible

  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Balcony

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Charleston

Downtown Charleston stay.A stay at this Downtown Charleston hotel places you steps from Port of Charleston Cruise Terminal and a 5-minute walk from Charleston City Market. College of Charleston and Waterfront Park are also within half a mile (1 km).

What's nearby

  • Port of Charleston Cruise Terminal - 3 min walk
  • Charleston City Market - 3 min walk
  • Waterfront Park - 3 min walk
  • College of Charleston - 11 min walk
  • South Carolina Aquarium - 19 min walk

Getting around

  • Charleston Station - 16 min drive
  • Charleston Intl. Airport (CHS) - 25 min drive

Restaurants

  • ‪Fleet Landing Restaurant & Bar - ‬4 min walk
  • ‪Henry's House - ‬4 min walk
  • ‪Charleston Crab House - ‬3 min walk
  • ‪Carmella's - ‬1 min walk
  • ‪Church and Union Charleston - ‬2 min walk

About this property

The Palmetto Hotel

4-star hotel near Port of Charleston Cruise Terminal
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include meeting rooms and coworking spaces. The Palmetto Hotel also features tour/ticket assistance, coffee/tea in a common area, and concierge services. Parking is available for a fee. A complete renovation of The Palmetto Hotel was completed in January 2023.

This 4-star Charleston hotel is smoke free.

  • 45 guestrooms or units
  • 5 levels
  • Meeting rooms
  • English breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Palmetto Hotel offers 45 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered valet parking on site (USD 55 per night; includes in/out privileges)
  • Height restrictions apply for onsite parking

Food and drink

  • Free English breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Free bicycle rentals
  • Private picnics

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 55-inch Smart TV
  • Digital channels
  • Streaming services

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay, plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 55 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property is also known as

The Palmetto Hotel Hotel
The Saint Hotel Charleston
The Palmetto Hotel Charleston
The Saint Hotel Charleston SC
The Palmetto Hotel Hotel Charleston

The Palmetto Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 439 out of 537 reviews" "
Rating 8 - Good. 52 out of 537 reviews" "
Rating 6 - Okay. 28 out of 537 reviews" "
Rating 4 - Poor. 11 out of 537 reviews" "
Rating 2 - Terrible. 7 out of 537 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in the french quarter of Charleston. Close to great restaurants, bars, art galleries, a great open air market and a beautiful seaside park. The staff was absolutely wonderful, showcasing Southern Hospitality and service. Will definitely stay here again
Stayed 2 nights in Aug 2024

10/10 Excellent

John, westwood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with excellent amenities, from a welcome cocktail, friendly and accommodating reception, comfortable rooms, just right breakfast to get your day started, cozy bar, and convenient access to all things old town Charleston has to offer. Will return without question or hesitation.
Stayed 2 nights in Jun 2024

10/10 Excellent

Kennedy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome value for a beautiful boutique hotel! Also best espresso martini in town served at their bar!
Stayed 1 night in Aug 2024

10/10 Excellent

Yong Jai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Bradley

Travelled with partner
Liked: Property conditions & facilities
The hotel was very nice. The decor and colors were awesome. It’s perfectly located to everything we planned to do during our trip. It also had an excellent daily breakfast. You’ll enjoy your stay here. We’ll definitely be back
Stayed 3 nights in Aug 2024

6/10 Okay

Ruth J Jones

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice but hot room
This is a cute place close to popular dining and sights, however the air conditioning in our room was not quite working which made for an uncomfortable sleep.
Stayed 1 night in Jul 2024

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful room with a view. Perfect location to walk to all the sites and resteraunts
Stayed 3 nights in Jul 2024

10/10 Excellent

jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in the best location.
Stayed 4 nights in Apr 2024

10/10 Excellent

Randal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Marc

Liked: Amenities, property conditions & facilities
really clean
Stayed 1 night in Jul 2024

10/10 Excellent

Kelsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the prettiest rooms I have stayed in! So unique, clean, and in the best location of Charleston.
Stayed 1 night in Jul 2024

10/10 Excellent

Cheryl

Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Elisia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff and property.
Stayed 2 nights in May 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Staff & service, property conditions & facilities
Low key accommodations with excellent staff and a perfect location for a visit to historic Charleston
Stayed 1 night in Jul 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property and friendly staff. We enjoyed our stay and would definitely go back again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Kelsie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience from checkin to check out.
Stayed 1 night in Jul 2024

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little boutique hotel. Great location as well.
Stayed 1 night in Jul 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Steve

Stayed 3 nights in Jul 2024

10/10 Excellent

JP, London

Stayed 3 nights in Apr 2024

10/10 Excellent

Violeta, Indian Land

Liked: Cleanliness
Stayed 1 night in Jul 2024