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AC Hotel by Marriott Charlotte SouthPark

4.0 star property
4-star hotel near SouthPark Mall

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Photo gallery for AC Hotel by Marriott Charlotte SouthPark

Restaurant
View from property
2 bars/lounges, rooftop bar
2 bars/lounges, rooftop bar
Room, 1 King Bed with Sofa bed, Non Smoking

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • Breakfast available

Explore the area

Map
1824 Roxborough Road, Charlotte, NC, 28211
  • SouthPark Mall
    ‪3 min walk‬
  • Quail Hollow Club
    ‪7 min drive‬
  • Spectrum Center
    ‪9 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪17 min drive‬

Room options

Deluxe Room, 2 Queen Beds, Non Smoking, Balcony

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Non Smoking

  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Corner

  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking, Corner

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Shower, rainfall showerhead, free toiletries, hair dryer

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Charlotte

SouthPark stay.Within a 15-minute walk of this SouthPark hotel, you'll find SouthPark Mall and Foxcroft East Shopping Center. Phillips Place and Park Road Park are also within 2 miles (3 km).

What's nearby

  • SouthPark Mall - 3 min walk - 0.3 km
  • Park Road Park - 3 min drive - 2.7 km
  • Queens University of Charlotte - 6 min drive - 4.8 km
  • Quail Hollow Club - 7 min drive - 6.4 km
  • Spectrum Center - 9 min drive - 9.5 km

Getting around

  • Woodlawn Station - 7 min drive
  • Charlotte Station - 17 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 17 min drive

Restaurants

  • ‪Suffolk Punch Brewing - ‬8 min walk
  • ‪The Cheesecake Factory - ‬8 min walk
  • ‪Chick-fil-A - ‬8 min walk
  • ‪Maggiano's - ‬7 min walk
  • ‪Arthur's At Belk - ‬10 min walk

About this property

AC Hotel by Marriott Charlotte SouthPark

4-star hotel near SouthPark Mall
There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A business center and 3 meeting rooms are available.

Public spaces have free WiFi and wired Internet. A health club, gift shops/newsstands, and dry cleaning/laundry services are also featured at the business-friendly AC Hotel by Marriott Charlotte SouthPark. Self parking is free.

This 4-star Charlotte hotel is smoke free.

  • 162 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Elevator
  • No smoking on site
  • Water dispenser
AC Hotel by Marriott Charlotte SouthPark offers 162 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15 per person
  • 2 bars/lounges
  • 2 restaurants

Things to do

  • Health club

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 per person
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

AC Hotel Charlotte Southpark
AC Hotel by Marriott Charlotte Southpark Hotel
AC Hotel by Marriott Charlotte Southpark Charlotte
AC Hotel by Marriott Charlotte Southpark Hotel Charlotte

AC Hotel by Marriott Charlotte SouthPark Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 409 out of 552 reviews
Rating 8 - Good. 81 out of 552 reviews
Rating 6 - Okay. 32 out of 552 reviews
Rating 4 - Poor. 18 out of 552 reviews
Rating 2 - Terrible. 12 out of 552 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Vanessa

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great and friendly staff. The hotel was very clean.
Stayed 2 nights in Dec 2024

10/10 Excellent

Chase

Stayed 2 nights in Dec 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was extremely clean and staff were very friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Roanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great!
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 3 nights in Oct 2024

10/10 Excellent

Polly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Chris

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sad the rooftop wasn’t open during the day
Overall, I had enjoyed my stay at this hotel. The rooftop patio was one of my favourite features, although the only downside to it was that it was closed for a big portion of the day, so I wasn’t able to enjoy the beautiful outdoor space during the afternoons. Didn’t see an option for any room service during my stay. Rooms were comfortable, clean & updated. Pillows thinned out quite a bit with pressure, thank goodness there were 4 on the bed. The bar soap was very dehydrating, it dried out my hands so much so that I went out to buy my own hand soap to use during my stay. Staff were lovely. Everyone was very welcoming and eager to help.
Stayed 2 nights in Nov 2024

10/10 Excellent

Holly, Potomac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Nov 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Tasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this property and would absolutely stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience. Room was clean, staff was friendly and the facilities were good. Nice seating area inside and outside. Location of hotel was great - can walk to everything
Stayed 1 night in Nov 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Disappointing
we were given a handicap accessible room even though we didn't request one. The shower was tiny and water went all over the bathroom floor. Rooftop bar was closed for a private event - the rooftop is why we chose this hotel. Not very clean, smelled funny. Disappointing because I had heard that AC hotels were very nice.
Stayed 1 night in Nov 2024

8/10 Good

Jennifer

Stayed 2 nights in Oct 2024

10/10 Excellent

Tamiko

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay, conveniently located across from a mall. The desk staff were very nice & accommodating. The parking was ok, however there was no access to the upper deck, was not real clear where to park. We were ok though, there was plenty of parking available in the connected lot. We would definitely stay again.
Stayed 2 nights in Nov 2024

10/10 Excellent

sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay.
Stayed 4 nights in Oct 2024

10/10 Excellent

Casey

Stayed 1 night in Oct 2024

10/10 Excellent

Jackie

Travelled with family
Stayed 1 night in Oct 2024

10/10 Excellent

Kara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay - beds were super comfortable, very clean, and the staff were excellent.

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and spacious. Staff was very friendly and helpful. Excellent location next to shopping and dining.
Stayed 2 nights in Oct 2024