Canopy by Hilton Charlotte Southpark

4.0 star property
4-star hotel near SouthPark Mall

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Photo gallery for Canopy by Hilton Charlotte Southpark

Premium bedding, down comforters, in-room safe, desk
Hallway
Lobby
Bar (on property)
Premium bedding, down comforters, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • Parking available

Explore the area

Map
4905 Barclay Downs Drive, Charlotte, NC, 28210
  • Park Road Park
    ‪12 min walk‬
  • SouthPark Mall
    ‪15 min walk‬
  • Phillips Place
    ‪19 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪24 min drive‬

Room options

Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Premium Suite, 1 King Bed, Accessible (Mobility & Hearing)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Hearing)

  • 69 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Balcony

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Peloton Wellness Room)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Balcony (Mobility & Hearing, Roll-In Shower)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 69 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Charlotte

SouthPark stay.Within a 15-minute walk of this SouthPark hotel, you'll find Sharon Shopping Center and Park Road Park. SouthPark Mall and Foxcroft East Shopping Center are also within 2 miles (3 km).

What's nearby

  • Park Road Park - 12 min walk
  • SouthPark Mall - 15 min walk
  • Queens University of Charlotte - 7 min drive
  • Quail Hollow Club - 7 min drive
  • Spectrum Center - 11 min drive

Getting around

  • Archdale Station - 6 min drive
  • Charlotte Station - 21 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 24 min drive

Restaurants

  • ‪Suffolk Punch Brewing - ‬11 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Chick-fil-A - ‬12 min walk
  • ‪Arthur's At Belk - ‬11 min walk
  • ‪The Original Pancake House - ‬9 min walk

About this property

Canopy by Hilton Charlotte Southpark

4-star hotel near SouthPark Mall
Canopy by Hilton Charlotte Southpark offers its guests a health club and complimentary bicycles. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center, 5 meeting rooms, and coworking spaces. Event space at this hotel measures 9000 square feet (836 square meters) and includes conference space. The business-friendly Canopy by Hilton Charlotte Southpark also features coffee/tea in a common area, concierge services, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Charlotte hotel is smoke free.

  • 150 guestrooms or units
  • 5 levels
  • 9000 sq ft of conference space
  • 836 sq m of conference space
  • Built in 2020
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Canopy by Hilton Charlotte Southpark offers 150 accommodations with espresso makers and safes. Beds feature down comforters and premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (USD 15.00 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Free offsite parking within 150 ft
  • Street parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: USD 10.00-50.00 for adults and USD 10.00-50.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Free bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Assistive listening devices available
  • Elevator
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 55-inch LCD TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Espresso maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 75.00
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: USD 75.00 per accommodation, per stay (maximum USD 80.44 per stay), plus a deposit of USD 80.44 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 50.00 for adults, and USD 10.00 to 50.00 for children
  • Covered self parking fee: USD 15.00 per night (in/out privileges)
  • Pet deposit: USD 80.44 per stay
  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD 80.44 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy by Hilton Charlotte Southpark Hotel
Canopy by Hilton Charlotte Southpark Charlotte
Canopy by Hilton Charlotte Southpark Hotel Charlotte

Canopy by Hilton Charlotte Southpark Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 501 out of 689 reviews
Rating 8 - Good. 95 out of 689 reviews
Rating 6 - Okay. 39 out of 689 reviews
Rating 4 - Poor. 26 out of 689 reviews
Rating 2 - Terrible. 28 out of 689 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. Decorated perfectly. The bartender was awesome!!
Stayed 1 night in Nov 2024

10/10 Excellent

Dasia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

RAYMOND

Stayed 1 night in Nov 2024

10/10 Excellent

Demond

Stayed 2 nights in Oct 2024

10/10 Excellent

Mylund

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quality
Stayed 1 night in Oct 2024

8/10 Good

Amanda

Stayed 1 night in Aug 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lobby, comfortable room. Bar and breakfast area really nice and staff wonderful
Stayed 1 night in Oct 2024

8/10 Good

Markel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and located in an area with nearby restaurants
Stayed 1 night in Aug 2024

10/10 Excellent

Morgan

Liked: Cleanliness
Stayed 2 nights in Oct 2024

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk agent needs some customer service training. He wasn’t overly friendly or welcoming at all. Room was clean and bed comfortable. Convenient location close to restaurants and shopping.
Stayed 1 night in Oct 2024

2/10 Terrible

Miranda

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
I paid for the room in full and they did not have the room available for me when I arrived to check in staff was very rude and unhelpful
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Dee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was difficult as spaces are Really small. Nice sitting area out Front.
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Ranin

Stayed 1 night in Aug 2024

2/10 Terrible

Brian

Stayed 1 night in Sep 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay!
Stayed 4 nights in Sep 2024

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in for a girls trip on Friday the 13th so we were Amused and pleased Mr.Luck checked us in. Customer service was stellar.
Stayed 1 night in Sep 2024

8/10 Good

Keyaira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking could use some improvement !
Stayed 1 night in Sep 2024

10/10 Excellent

Jacqueline

Stayed 2 nights in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and so well done! The staff was incredibly friendly and helpful and the gym was perfect!
Stayed 1 night in Aug 2024

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, beautiful clean room/bathroom. While parking is free, only complaint is the parking deck is small and difficult to use.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tynesia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Digital check-in was so easy. The property was clean. The bed was extremely comfortable.
Stayed 2 nights in Aug 2024

8/10 Good

Boyd, Naples

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Juli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024