2/10 Terrible
Stacy
Travelled with family, Business traveller
19 Feb 2025
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk was very kind, the lobby is small but looks as pictured here. We arrived for a late check in, around 10pm. When we got to our room, the hall smelled like weed, the doors in the middle of the hall were boarded and the room was dirty. We unloaded the car and turned around and loaded it right back up. I booked the room through Travelocity and paid at checkin, the manager was called by the front desk staff. The manager who was called asked if I had been in the room, when I told them yes, which was why we wanted a refund, they told me they would not refund our room since they had to hold it for my reservation. I called the next day and was told they just needed a call from Travelocity, but the hotel is unable to be reached by Travelocity now.. The rooms do not appear to be wiped down and cleaned, only spot cleaned and the beds were made. The sliding glass door on the first floor is permanently locked and deadbolted and the outside grassy areas are littered with cigarette butts. This place seems to either be falsely advertised or has significantly gone down hill in a years time.
Stacy
Stayed 2 nights in Feb 2025