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Comfort Inn Matthews - Charlotte

2.5 star property
Enjoy the free WiFi at this Matthews hotel

Choose dates to view prices

Photo gallery for Comfort Inn Matthews - Charlotte

Standard Room, 2 Queen Beds, Non Smoking
Down comforters, pillowtop beds, desk, laptop workspace
Down comforters, pillowtop beds, desk, laptop workspace
Seasonal outdoor pool
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1718 Windsor Crossing Dr., Matthews, NC, 28105
  • Novant Health Matthews Medical Center
    ‪3 min drive‬
  • Sportsplex at Matthews
    ‪5 min drive‬
  • SouthPark Mall
    ‪16 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Property amenity

Fairfield Inn & Suites by Marriott Charlotte Matthews

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, (1001)
The price is CA $129
per night
CA $148 total
includes taxes & fees
25 Mar - 26 Mar
Fairfield Inn & Suites by Marriott Charlotte Matthews

About the area

Matthews

In Matthews .Within 2 miles (3 km) of this Matthews hotel, you'll find Novant Health Matthews Medical Center and Bowlero Matthews. Sportsplex at Matthews and McAlpine Creek Greenway are also within 3 miles (5 km).

What's nearby

  • Novant Health Matthews Medical Center - 3 min drive - 2.5 km
  • Sportsplex at Matthews - 5 min drive - 3.8 km
  • Bojangles' Coliseum - 11 min drive - 12.2 km
  • Spectrum Center - 14 min drive - 16.2 km
  • SouthPark Mall - 16 min drive - 15.1 km

Getting around

  • Charlotte Station - 16 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 24 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Texas Roadhouse - ‬18 min walk
  • ‪Hibachi Buffet - ‬7 min walk
  • ‪Miki's Restaurant - ‬18 min walk

About this property

Comfort Inn Matthews - Charlotte

Enjoy the free WiFi at this Matthews hotel
Comfort Inn Matthews - Charlotte offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 1798 square feet (167 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Comfort Inn Matthews - Charlotte. Free self parking is available.

This Matthews hotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 1798 sq ft of conference space
  • 167 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
Comfort Inn Matthews - Charlotte offers 93 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Hindi

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 48
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 15 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in September and close in October.
  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Comfort Inn Matthews - Charlotte.

Property is also known as

Comfort Inn Hotel Matthews
Comfort Inn Matthews
Comfort Inn Matthews Charlotte Hotel
Comfort Inn Matthews Charlotte
Matthews Comfort Inn
Comfort Inn Charlotte Hotel
Comfort Inn Matthews Charlotte
Comfort Inn Matthews - Charlotte Hotel
Comfort Inn Matthews - Charlotte Matthews
Comfort Inn Matthews - Charlotte Hotel Matthews

Comfort Inn Matthews - Charlotte Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 480 out of 1006 reviews
Rating 8 - Good. 296 out of 1006 reviews
Rating 6 - Okay. 119 out of 1006 reviews
Rating 4 - Poor. 65 out of 1006 reviews
Rating 2 - Terrible. 46 out of 1006 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Iwana

Travelled with family
It was ok
Stayed 2 nights in Feb 2025

10/10 Excellent

AUTUMN

Liked: Cleanliness, property conditions & facilities
Close to beltway
Stayed 1 night in Jan 2025

10/10 Excellent

Leonders

Stayed 1 night in Dec 2024

10/10 Excellent

Tanwanda

Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, safe and affordable
Stayed there for 5 nights. It was conveniently near a gas station, restaurants and shopping centers. It was safe and clean
Stayed 5 nights in Dec 2024

10/10 Excellent

Stacie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Sumesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient!! No USB outlets!
Stayed 2 nights in Dec 2024

8/10 Good

Pamelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

C. Susan

Good price!
Stayed 2 nights in Nov 2024

10/10 Excellent

Ann

Stayed 1 night in Nov 2024

4/10 Poor

Tyrone

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property was in a great location, anything and everything was within one mile. The staff were all lovely, kind, and friendly. The site needs some serious renovations. The smell of mold was throughout the hotel, and gets worse as you get to your room. The window we had in our room was lined with mold, and the proximal ceiling too. The last day of our trip, we encountered a single roach in our bathroom, we tried to keep any food refrigerated and threw out food containers in the hallway garbage. As much as I’d like to say “get what you pay for” (it was Thanksgiving and this was all that was available), I will say that this property is on approach to unsanitary.
Stayed 3 nights in Nov 2024

10/10 Excellent

Carlos

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Alexander

Stayed 2 nights in Oct 2024

8/10 Good

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very good and clean
Stayed 16 nights in Nov 2024

10/10 Excellent

David

Stayed 10 nights in Oct 2024

6/10 Okay

Jeanette

Travelled with family
Clean, Low Priced Stay
They upgraded us to the Presidential Suite. Not sure if that was because they didn't have any other rooms or the reason behind it, but was a different experience. The room was big but the whole hotel is out of date. Clean, but out of date and in need of some basic repairs, so not nearly as impressive as it sounds.
Stayed 1 night in Nov 2024

10/10 Excellent

REGINALD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get new pillows
They need new pillows
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay
I really enjoy my stay and it was really close to family and shopping stores.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jamir

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was very comfortable and I’m very pleased with my stay. I will be back next month before the holidays..
Stayed 3 nights in Nov 2024

8/10 Good

VZ

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Nov 2024

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly There were 2) separate charges that the receptionist couldn’t explain both were for Xpedia ? 10/23/24 $39.86 &. $89.22 ?
Stayed 1 night in Oct 2024

2/10 Terrible

Veronica

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Benjamin, Sugar Hill

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent!
Stayed 1 night in Nov 2024

10/10 Excellent

Benjamin, Sugar Hill

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was awesome. Room was clean.
Stayed 2 nights in Nov 2024

10/10 Excellent

Connie

Stayed 1 night in Nov 2024