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Comfort Inn Matthews - Charlotte

2.5 star property
Enjoy the free WiFi at this Matthews hotel

Choose dates to view prices

Photo gallery for Comfort Inn Matthews - Charlotte

Standard Room, 2 Queen Beds, Non Smoking
Seasonal outdoor pool
Exterior
Free daily buffet breakfast
Lobby
Reviews
8.2

Very good

Popular amenities

  • Pool
    PoolPool
  • Breakfast included
    Breakfast includedBreakfast included
  • Gym
    GymGym
  • Parking included
    Parking includedParking included
  • Housekeeping
    HousekeepingHousekeeping
  • Air conditioning
    Air conditioningAir conditioning

Explore the area

Map
1718 Windsor Crossing Dr., Matthews, NC, 28105
  • Popular LocationNovant Health Matthews Medical Center3 min drive
  • Popular LocationSportsplex at Matthews5 min drive
  • Popular LocationSouthPark Mall16 min drive
  • AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)24 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Fairfield Inn & Suites by Marriott Charlotte Matthews
Pool
Breakfast included
Pet-friendly
Parking included
4.3 out of 5, Excellent, (1004)
The price is CA $159
per night
CA $183 total
includes taxes & fees
13 Jul - 14 Jul
Fairfield Inn & Suites by Marriott Charlotte Matthews

About the area

Matthews

In Matthews .Within 2 miles (3 km) of this Matthews hotel, you'll find Novant Health Matthews Medical Center and Bowlero Matthews. Matthews Community Center and Sportsplex at Matthews are also within 3 miles (5 km).

What's nearby

  • Novant Health Matthews Medical Center - 3 min drive
  • Sportsplex at Matthews - 5 min drive
  • Bojangles' Coliseum - 11 min drive
  • Spectrum Center - 14 min drive
  • SouthPark Mall - 16 min drive

Getting around

  • Charlotte Station - 16 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 24 min drive

Restaurants

  • ‪Chick-Fil-A - ‬6 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Texas Roadhouse - ‬18 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Cracker Barrel - ‬6 min walk

About this property

Comfort Inn Matthews - Charlotte

Enjoy the free WiFi at this Matthews hotel
Comfort Inn Matthews - Charlotte offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 1798 square feet (167 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Comfort Inn Matthews - Charlotte. Free self parking is available.

This Matthews hotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 1798 sq ft of conference space
  • 167 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
Comfort Inn Matthews - Charlotte offers 93 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Hindi

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 15 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • The outdoor pool closes for the season in October.
  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Comfort Inn Matthews - Charlotte.

Property is also known as

Comfort Inn Hotel Matthews
Comfort Inn Matthews
Comfort Inn Matthews Charlotte Hotel
Comfort Inn Matthews Charlotte
Matthews Comfort Inn
Comfort Inn Charlotte Hotel
Comfort Inn Matthews Charlotte
Comfort Inn Matthews - Charlotte Hotel
Comfort Inn Matthews - Charlotte Matthews
Comfort Inn Matthews - Charlotte Hotel Matthews

Comfort Inn Matthews - Charlotte Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 450 out of 1009 reviews" "
Rating 8 - Good. 338 out of 1009 reviews" "
Rating 6 - Okay. 121 out of 1009 reviews" "
Rating 4 - Poor. 63 out of 1009 reviews" "
Rating 2 - Terrible. 37 out of 1009 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Reed

Travelled with family
Liked: Staff & service, amenities
This hotel is clean and nicely appointed. However, there is a terrible smell of mold and mildew at least on the first floor. The ventilation system needs to be thoroughly cleaned or replaced. Otherwise, the property was very nicely kept, and it was quiet place to rest.
Stayed 1 night in Jun 2024

10/10 Excellent

BETTY, Montclair

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk woman was excellent, very helpful and caring. The breakfast above average. The luggage carriers are in great shape.
Stayed 1 night in Apr 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a quick trip to Charlotte area.
Stayed 1 night in Apr 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Service was outstanding as was the room and breakfast. Would readily choose to stay there again, as in fact we did.
Stayed 1 night in Apr 2024

10/10 Excellent

Janice

Stayed 2 nights in Apr 2024

10/10 Excellent

John, Raleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good 2 night stay! A little outdated property but not too bad. Beds were comfortable. Good cable selection. Shower didn’t drain properly but that’s an easy fix. Located in an area with restaurants and shopping available. Pretty decent breakfast with the normal pastries, cereal, yogurt, waffle maker, as well as sausage, bacon, eggs, and pancakes. Thanks for a good stay!
Stayed 2 nights in Mar 2024

10/10 Excellent

John

Stayed 2 nights in Mar 2024

10/10 Excellent

Christy, Willow Spring

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stay here everytime we visit. Have been for 6 years now. Love the staff. Always quite, clean and relaxing. Love the mexican restaurant across the parking lot too!
Stayed 1 night in Mar 2024

2/10 Terrible

Jesse

Stayed 1 night in Mar 2024

4/10 Poor

Samantha

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Visitors smoking marijuana by elevators. Blocking access. Front staff was unapproachable for complains do to a loud conversation she was having with what we assume was her SO. Whirlpool in room had to be cleaned by me prior to use due to excessive hair and fibers in filter.
Stayed 3 nights in Mar 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good quality at a budget price. Very clean - rooms have fridges and microwaves; breakfast is limited but adequate, coffee in lobby a big plus. Comfortable beds and functional TVs. What else could a guest want
Stayed 1 night in Mar 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice bed, clean and a good breakfast.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Serena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was close to a lot of businesses! Room was clean and very decent for the price.
Stayed 1 night in Mar 2024

8/10 Good

Debaditya

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Spacious well laid out room. Smell in the bathroom.
Stayed 1 night in Mar 2024

4/10 Poor

Deborah

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old building, needs updated. Thin walls and people playing music. A lot of construction workers stay here with various people smoking outside. Parking lot cramped with very small spaces. Would not recommend to families. Beds comfortable and bath shower combo very nice.
Stayed 4 nights in Mar 2024

8/10 Good

Millie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
I’m a travel nurse and I’ve stayed at a couple of different hotels and this is my favorite one to stay at!
Stayed 1 night in Mar 2024

6/10 Okay

Jessica

Stayed 3 nights in Mar 2024

8/10 Good

Lisa

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel rooms need updated, but as clean as it can be for the age. Room freshener in various places to cover odd smell. Staff was friendly
Stayed 1 night in Mar 2024

6/10 Okay

j

Business traveller
Liked: Staff & service, amenities
My recent stay at Comfort Inn Matthews was fairly average. While the location proved convenient, nestled within easy reach of local attractions, the overall experience didn't quite meet my expectations. The room, although clean, felt slightly dated in terms of decor and amenities. The staff, though polite, didn't go above and beyond, which left a bit to be desired in terms of hospitality. The complimentary breakfast was a nice touch, but the options were somewhat limited and repetitive. While it served the basic needs for accommodation, it lacked the memorable aspects that would inspire a return visit. This hotel could benefit from some updates and enhanced customer service efforts to truly stand out.
Stayed 2 nights in Mar 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Brent

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Toilet and shower area is small, but the room was large. Breakfast is mediocre. It was very clean.
Stayed 2 nights in Mar 2024

6/10 Okay

Christie

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This property needs to be updated badly and especially with all the shopping around-very tired
Stayed 1 night in Mar 2024