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Comfort Suites Northlake

2.5 star property
Charlotte hotel in North Lake area

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Comfort Suites Northlake

Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Lobby
Business Suite, 1 King Bed, Accessible, Non Smoking
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Breakfast included
  • Gym
  • Parking included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
7315 Smith Corners Blvd, Charlotte, NC, 28269
  • Northlake Mall
    3 min drive
  • University of North Carolina at Charlotte
    10 min drive
  • Spectrum Center
    12 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    17 min drive

Room options

View all photos for Business Suite, 1 King Bed, Accessible, Non Smoking

Business Suite, 1 King Bed, Accessible, Non Smoking

Business Suite, 1 King Bed, Accessible, Non Smoking

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, Non Smoking

  • 49 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 51 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking

  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 51 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Country Inn & Suites by Radisson, Charlotte University Place, NC

Pool
Breakfast included
Parking included
Free WiFi
4.0 out of 5, Very good, (1004)
The price is CA $152
per night
CA $178 total
includes taxes & fees
17 Jan - 18 Jan
Country Inn & Suites by Radisson, Charlotte University Place, NC

About the area

Charlotte

North Lake stay.Your stay at this North Lake hotel places you within 3 miles (5 km) of Northlake Mall and Huntersville Family Fitness and Aquatics. Discovery Place Kids and Joe Gibbs Racing are also within 6 miles (10 km).

What's nearby

  • Northlake Mall - 3 min drive
  • University of North Carolina at Charlotte - 10 min drive
  • Spectrum Center - 12 min drive
  • Bank of America Stadium - 12 min drive
  • Concord Mills - 14 min drive

Getting around

  • McCullough Station - 10 min drive
  • Charlotte Station - 13 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 17 min drive

Restaurants

  • ‪Firebirds Wood Fired Grill - ‬3 min drive
  • ‪Hickory Tavern - ‬12 min walk
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Azteca Mexican Restaurant - ‬3 min walk
  • ‪Panera Bread - ‬3 min drive

About this property

Comfort Suites Northlake

Charlotte hotel in North Lake area
Comfort Suites Northlake offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 750 square feet (68 square meters) and includes conference space. The business-friendly Comfort Suites Northlake also features coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This Charlotte hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 750 sq ft of conference space
  • 68 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
Comfort Suites Northlake offers 104 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. 32-inch flat-screen televisions come with satellite channels. Kitchenettes offer refrigerators, microwaves, and separate dining areas.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Family friendly

  • Kitchenette
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Separate dining area
  • Snack bar/deli
  • Sofa bed

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:00 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 48
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 32

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80.47 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80.47 km) of the property will not be allowed to check in.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open June 01 and close September 02.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Up to 2 children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Suites Northlake
Comfort Suites Northlake Charlotte
Comfort Suites Northlake Hotel Charlotte
Comfort Suites Charlotte Northlake Hotel Charlotte
Comfort Suites Northlake Hotel
Comfort Suites Northlake Hotel
Comfort Suites Northlake Charlotte
Comfort Suites Northlake Hotel Charlotte

Comfort Suites Northlake Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 461 out of 1003 reviews" "
Rating 8 - Good. 269 out of 1003 reviews" "
Rating 6 - Okay. 114 out of 1003 reviews" "
Rating 4 - Poor. 81 out of 1003 reviews" "
Rating 2 - Terrible. 78 out of 1003 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

William, Columbia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Essence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Host was very inviting and made it easy and quick to check in
Stayed 2 nights in Sep 2024

8/10 Good

Amber

Stayed 1 night in Jul 2024

8/10 Good

Dusty

Liked: Staff & service, property conditions & facilities
Stayed 14 nights in Sep 2024

10/10 Excellent

Mary Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Connie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Tgra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Caleb

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No pool, despite it being listed. Got the run around enough from employees after 8 hours of flights to put the entire Comfort Suites as a no go from now on. It’s just not worth it.
Stayed 2 nights in Sep 2024

10/10 Excellent

Van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy my stay very quiet and safe . And close to everything.
Stayed 2 nights in Sep 2024

8/10 Good

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and friendly staff. I only stayed for one night but my room was good and clean. Free continental breakfast was decent.
Stayed 1 night in Sep 2024

2/10 Terrible

Michael

Disliked: Staff & service
Even though i made a reservation on Hotels.com, they wouldn't let me check in because my driver's license still has an old charlotte address on it and they don't allow people from charlotte or surrounding area zip codes to stay there. Even though i dont stay in charlotte anymore, they still wouldn't allow us to check in because i didnt have another ID they could scan. So my girlfriend showed her ID from our current town and then they said she would have to make a new reservation and put it under her name and also have to pay for it with her credit card. It was a special occasion for her, so i wanted to pay for it but they wouldnt allow me to. So we decided to leave. We came from out of town with a reservation already made and we couldn't stay because my license, valid and not up for renewal until next year, hada charlotte address on it. Ive never seen or heard of that before from any other hotel. Will never stay with them again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean very friendly staff great free breakfast nice room plenty of everything I highly recommend 5⭐️
Stayed 1 night in Sep 2024

2/10 Terrible

Sabrina

Horrible
Could not check in because the owners of this hotel only allow guests with certain area codes stay there. We had to find a different hotel last minute and it was my husband’s and I anniversary. Very disappointing.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The front desk staff were very welcoming. Conveniently located close to the city. Not too many shops within walking distance but lots available in short car trips
Stayed 2 nights in Sep 2024

8/10 Good

Alexandra

Stayed 3 nights in Sep 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Roger

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Demeika

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Felt comfortable
Stayed 1 night in Sep 2024

4/10 Poor

Traci W

Disliked: Cleanliness, staff & service, property conditions & facilities
Had
Stayed 6 nights in Aug 2024

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay. I got my money worth!
Stayed 1 night in Aug 2024

10/10 Excellent

maddalynn

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great! Absolutely loved the staff everyone was so kind and helpful! Rooms were really great size and clean! Breakfast was okay, can get busy so get there early! Overall super satisfied with my stay!
Stayed 3 nights in Aug 2024

4/10 Poor

Angela

Stayed 1 night in Aug 2024

10/10 Excellent

Penny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, and very clean
Stayed 2 nights in Aug 2024