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Courtyard by Marriott Charlotte/Matthews

3.0 star property
Hotel near Bowlero Matthews in Matthews

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Courtyard by Marriott Charlotte/Matthews

Property amenity
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Seasonal outdoor pool
Breakfast and dinner served, American cuisine

Reviews

8.4 out of 10

Very good

Guests liked:

Friendly staff

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Pool

Explore the area

Map
11425 East Independence Blvd, Matthews, NC, 28106
  • Bowlero Matthews
    13 min walk
  • Sportsplex at Matthews
    20 min walk
  • Novant Health Matthews Medical Center
    4 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    27 min drive

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed

32-inch LCD TV with cable channels, TV

Suite, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Double Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Double Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 Double Bed

View all photos for Room, Multiple Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

Similar properties

Exterior

Fairfield Inn & Suites by Marriott Charlotte Matthews

Pool
Breakfast included
Pet-friendly
Parking included
4.3 out of 5, Excellent, (1083)
The price is CA $171
per night
CA $198 total
includes taxes & fees
13 Dec - 14 Dec
Fairfield Inn & Suites by Marriott Charlotte Matthews

About the area

Matthews

In suburbs.Within 2 miles (3 km) of this Matthews hotel, you'll find Bowlero Matthews and Sportsplex at Matthews. Bojangles' Coliseum and The Park Expo & Conference Center are within 12 miles (20 km).

What's nearby

  • Bowlero Matthews - 13 min walk - 1.2 km
  • Sportsplex at Matthews - 20 min walk - 1.7 km
  • Novant Health Matthews Medical Center - 4 min drive - 2.4 km
  • Bojangles' Coliseum - 14 min drive - 15.1 km
  • SouthPark Mall - 18 min drive - 17.6 km

Getting around

  • Charlotte Station - 18 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 27 min drive

Restaurants

  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Miki's Restaurant - ‬3 min drive
  • ‪Golden Corral - ‬12 min walk
  • ‪Neds Tavern - ‬4 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive

About this property

Courtyard by Marriott Charlotte/Matthews

Hotel near Bowlero Matthews in Matthews
Courtyard by Marriott Charlotte/Matthews offers its guests a fitness center and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 2 meeting rooms. A vending machine, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Courtyard by Marriott Charlotte/Matthews. Free self parking is available.

This Matthews hotel is smoke free.

  • 121 guestrooms or units
  • 3 levels
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Courtyard by Marriott Charlotte/Matthews offers 121 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • To-go breakfast available for a fee daily 6:30 AM–9:30 AM: USD 13 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Seasonal outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 13 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Charlotte/Matthews
Courtyard Marriott Charlotte/Matthews
Courtyard Marriott Charlotte/Matthews Hotel
Courtyard Marriott Charlotte/Matthews Hotel Matthews
Courtyard Marriott Charlotte/Matthews Matthews
Courtyard By Marriott Charlotte Matthews Hotel Matthews
Courtyard Matthews
Matthews Courtyard
Courtyard by Marriott Charlotte/Matthews Hotel
Courtyard by Marriott Charlotte/Matthews Matthews
Courtyard by Marriott Charlotte/Matthews Hotel Matthews

Courtyard by Marriott Charlotte/Matthews Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 501 out of 1039 reviews" "
Rating 8 - Good. 320 out of 1039 reviews" "
Rating 6 - Okay. 119 out of 1039 reviews" "
Rating 4 - Poor. 54 out of 1039 reviews" "
Rating 2 - Terrible. 45 out of 1039 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lloyd

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Horace

Liked: Cleanliness, staff & service, room comfort
Carpet was wet. No High Commode toilets seats. No Ice bucket. Rates were fair and people were nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Geneva

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bed very comfortable. Good size room Quiet.
Stayed 9 nights in Aug 2024

8/10 Good

Mary Lou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Kadegra

Stayed 1 night in Aug 2024

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall good w a few spots that are rough around the edges like my bathroom and the pool
Stayed 2 nights in Jun 2024

10/10 Excellent

Christopher

Stayed 1 night in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The property was in great shape. Clean, everything worked, the staff was absolutely professional and friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Alexander

Stayed 1 night in Jul 2024

8/10 Good

EMANUEL, Caguas

Stayed 2 nights in Jun 2024

10/10 Excellent

Keith

Stayed 1 night in Jul 2024

6/10 Okay

Robyn

Travelled with family
Liked: Cleanliness, staff & service
We did not realize when booking that there is no free coffee or breakfast downstairs. Somehow we missed that. We had to pay $6 for drip coffee downstairs. My star rating doesn’t reflect that we did not see that. When we checked in the clerk was nice, and asked if we wanted the 2nd or 3rd floor. We decided 3rd bc no one would be above us. They failed to mention the hallway air was out on the 3rd floor. When we came back from dinner I asked if they knew the air was out and they said they did. It would have been nice if they said when we made our choice of floors “By the way the air in the hallway is out on the 3rd floor, and the available room is very far from the elevator”. It was EXTREMELY HOT in the hall. Also, the room smelled like my grandmother’s basement. Musty. The air conditioner was excellent and kept us cool inside the room and the bed was comfortable. Other wise this would have been a one star review. Choose the other hotel nearby with better ratings and free coffee if you don’t need a bar.
Stayed 1 night in Jul 2024

10/10 Excellent

Jenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stay
The room was very clean beds were comfortable. The pool area was clean and nice. Erin at the front desk when we checked in was very friendly and helpful.
Stayed 1 night in Jul 2024

8/10 Good

doan

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Close to many places
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Not safe
*DO NOT STAY HERE* Someone opened my room door two times. One in the afternoon and the middle of the night. Management said it was housekeeping checking rooms in the afternoon & they made a mistake. However housekeeping did not say “housekeeping” “sorry wrong room”“perdón” nothing. Just opened the door realized it was locked with the latch and walked away. When I got to the door there was no one in the general location. There are no cameras in the hallway only on the elevators. Seems extremely sketchy. I was also told no one accessed the room in the middle of the night even though my personal travel alarm went off. I felt dismissed when it was brought to the attention of management & heard excuses. Didn’t feel safe & will not stay there again when I come to visit family. It was giving “trafficking”. Not safe at all. I should be able to feel safe while visiting & not have to have 3 different locks on the door to sleep
Stayed 3 nights in Jul 2024

10/10 Excellent

Anthony

Stayed 1 night in Jul 2024

10/10 Excellent

Tia, Edgefield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room
Stayed 1 night in Jul 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Stayed 2 nights in Jun 2024

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here when we visit Matthews . It's always reliable .
Stayed 2 nights in Jun 2024

6/10 Okay

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
I stayed only two nights. Many problems may have been due to large number of families with children. However, my room was not serviced at all, ice machine was always empty, elevator was out of order, and curtain would not close all the way. However, the front desk staff was most helpful at checkin.
Stayed 2 nights in Jun 2024

10/10 Excellent

Katrina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was second time at this property and it was a great time they have great staff and clean hotel.
Stayed 4 nights in Jun 2024

10/10 Excellent

Michael Ernest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 2 nights in Jun 2024