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DoubleTree by Hilton South Charlotte Tyvola

4.0 star property
4-star hotel near Billy Graham Library

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Photo gallery for DoubleTree by Hilton South Charlotte Tyvola

Lobby
Premium bedding, down comforters, in-room safe, desk
Terrace/patio
Reception
Outdoor pool, sun loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free airport shuttle
  • Bar
  • Parking available
  • Breakfast available

Explore the area

Map
5624 Westpark Dr, Charlotte, NC, 28217
  • Tyvola Square
    ‪20 min walk‬
  • United States Citizenship and Immigration Services office
    ‪4 min drive‬
  • Park Road Park
    ‪6 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Accessible (Hearing)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Hearing, Roll-In Shower)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Accessible (Mobility, Hearing, Roll-In Shower)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Courtyard View

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Courtyard View

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing)

  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby lounge

Sonesta Charlotte Lower South End

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, (1001)
The price is CA $177
per night
CA $204 total
includes taxes & fees
5 Mar - 6 Mar
Sonesta Charlotte Lower South End

About the area

Charlotte

Executive Park stay.Your stay at this Executive Park hotel places you within 6 miles (10 km) of Billy Graham Library and SouthPark Mall. Bank of America Stadium and Charlotte Convention Center are also within 6 miles (10 km).

What's nearby

  • Billy Graham Library - 6 min drive
  • SouthPark Mall - 7 min drive
  • Bank of America Stadium - 8 min drive
  • Spectrum Center - 9 min drive
  • Carowinds Theme Park - 12 min drive

Getting around

  • Charlotte Station - 14 min drive
  • Tyvola Station - 16 min walk
  • Charlotte-Douglas Intl. Airport (CLT) - 12 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Carolina Country Barbeque - ‬12 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Wingstop - ‬7 min walk
  • ‪Club Onyx - ‬2 min drive

About this property

DoubleTree by Hilton South Charlotte Tyvola

4-star hotel near Billy Graham Library
DoubleTree by Hilton South Charlotte Tyvola offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton South Charlotte Tyvola. An area shuttle within 4 miles and a roundtrip airport shuttle (available on request) are free. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Charlotte hotel.

  • 1 building
  • 181 guestrooms or units
  • 7 levels
  • Meeting rooms
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 1986
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton South Charlotte Tyvola offers 181 accommodations with laptop-compatible safes and safes. Beds feature down comforters and premium bedding. 48-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 12 per night; includes in/out privileges)
  • Uncovered extended parking on site (USD 12 per day)
  • Wheelchair-accessible parking and van parking available
  • Free roundtrip airport shuttle from 7:00 AM - 10:00 PM
  • Airport shuttle at scheduled times, on request
  • Free area shuttle up to 4 miles

Food and drink

  • To-go breakfast available for a fee daily 6:00 AM–10:00 AM: USD 6-20 for adults and USD 6-20 for children
  • 1 restaurant
  • 1 bar

Things to do

  • 24-hour fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 62
  • Grab bar near toilet
  • Toilet grab bar height (inches): 36
  • Handrails in stairways
  • Stairway handrail height (inches): 36
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 18 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 48-inch flat-screen TV
  • Cable/satellite channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay
  • Weight limit: 40 lbs per pet
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 6 to 20 for adults, and USD 6 to 20 for children
  • Uncovered self parking fee: USD 12 per night (in/out privileges)
  • Uncovered extended parking fee: USD 12 per day
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 5:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Executive Hilton
Hilton Charlotte Executive Park
Hilton Executive
Hilton Executive Hotel
Hilton Executive Hotel Charlotte Park
Hilton Charlotte Executive Park Hotel Charlotte
Hilton Charlotte Executive Park Hotel
Hilton Executive Park Hotel
Hilton Executive Park
Hilton Charlotte Executive Park
DoubleTree by Hilton South Charlotte Tyvola Hotel
DoubleTree by Hilton South Charlotte Tyvola Charlotte
DoubleTree by Hilton South Charlotte Tyvola Hotel Charlotte

DoubleTree by Hilton South Charlotte Tyvola Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 438 out of 1000 reviews
Rating 8 - Good. 223 out of 1000 reviews
Rating 6 - Okay. 130 out of 1000 reviews
Rating 4 - Poor. 88 out of 1000 reviews
Rating 2 - Terrible. 121 out of 1000 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Mary

Travelled with partner
Disliked: Staff & service
I booked a room for my wedding night 2 months in advance. I wanted a hotel close to the airport since we had an early flight. When we checked in the front desk said, "Oh, someone should have called you because your reservation has been canceled" I said, No I received a confirmation email the day prior and the room has already been paid. The front desk person was unconcerned and did give me a reason why my reservation was canceled. He just put his head down and continued playing on his phone. I will never go to a Double Tree again and I'm still fighting for a refund.
Stayed 1 night in Oct 2024

10/10 Excellent

Brittney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only tip I would give is just make sure the rooms has small washcloths ours didn’t but overall an amazing experience me and hubby will be back
Stayed 1 night in Nov 2024

10/10 Excellent

Pauline

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

Michael, Washington

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointing return to the DoubleTree Hilton Charlotte South Tyvola. Toilet Tissue holder half missing, carpet into bathroom gaping open at seam, light next to bed did not work....front desk did not have a clue. Then received someone else's billing in my name and room number. Asked for the card of the Hotel General Manager. There was none, and it took them a minute to give me his name. I won't be back and Hilton should be ashamed.
Stayed 1 night in Nov 2024

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities
C
Stayed 1 night in Nov 2024

10/10 Excellent

Qiaoling

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
非常好
Stayed 1 night in Nov 2024

10/10 Excellent

Catalina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Rick

Business traveller, Travelled with partner
Was suppose to have king size bed but was a queen. Property definitely needed updated. Spoke to guy checking out, when handed him the keys explained to him we didn’t get a king bed and he didn’t even acknowledge us at all.
Stayed 1 night in Nov 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Oct 2024

2/10 Terrible

My, Myrtle Beach

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was dirty and was falling apart, was not worth almost $200 a night
Stayed 1 night in Nov 2024

10/10 Excellent

Sade

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly, check in was super easy, and my accommodations were perfect. The room was clean and met all my needs.
Stayed 1 night in Oct 2024

2/10 Terrible

Phyllis

Travelled with family
No Room at the Inn
You took my online reservation and run my credit card for the total night’s stay - almost $500. When I got to the front desk to check in, the desk attendant told me they had NO ROOMS left! I am appalled. I will be calling AMEX for a dispute of these charges. I am a HIlton Honors guest and they will also be informed as this does not look good for Hilton. We had to sit out in the parking lot to try to find a room for the night, or having to drive 3-1/2 hours back home!
Stayed 1 night in Oct 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were comfortable!
Stayed 1 night in Oct 2024

8/10 Good

Ianthia G

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Kenia

Disliked: Cleanliness, staff & service, property conditions & facilities
Th air conditioning WAS NOT WORKING CORRECTLY. I had to call maintenance twice and the AC still not work. I have pictures with the temperature in the room 77 degrees. How can someone rest well in a room this hot. Terrible experience!
Stayed 1 night in Oct 2024

4/10 Poor

Melissa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t give us the cookies or water. Walkie talkies were super loud and the front desk person were dressed unprofessional and I could see her entire back / backside tattoo when she bent over
Stayed 1 night in Oct 2024

8/10 Good

Andrew

Stayed 2 nights in Sep 2024

10/10 Excellent

lekedra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Taniah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, very friendly staff from the front desk to the bar.
Stayed 1 night in Sep 2024

10/10 Excellent

Allen

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness, room comfort
Too much playing
I landed at Charlotte’s Airport 8:22 am. The hotel driver had an attitude and didn’t want to even take me to the hotel. Upon arriving at the hotel I had to wait from 8:45 until 2:00 pm in order not to pay the $50.00 early check in fees! The breakfast buffet was 21.00. I was told that my breakfast would not start until Saturday morning. I ironed my dress and stains from the ironing got on my dress. I had to hand wash and use the blow dryer to dry my dress because they didn’t have a laundry room smh! The positive side was that the managers attempted to fix some items and they have the best cookies
Stayed 2 nights in Oct 2024

4/10 Poor

William

Disliked: Cleanliness, staff & service, property conditions & facilities
It was one step above a dive. Toilet didn’t work and no shower soap. Had to prop the sliding door to stay closed. I only stayed one night, not the two I had planned and I still had to pay for the second night. Very unfriendly compared with other properties.
Stayed 2 nights in Oct 2024

2/10 Terrible

Alberto

Stayed 1 night in Sep 2024

2/10 Terrible

Dalice

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m really disappointed in my experience at the DoubleTree by Hilton South Charlotte Tyvola. After days of being displaced due to the tragic events in taken place in my home, Asheville, I was extremely relieved to have booked a room here. As we begin to settle in, I noticed ants crawling throughout the room: on the bed, walls, dressers, ground ect. The ants continued to show up all over, so in attempt to request a room change i spoke to Kim/Kimmie at the front desk who was the manager for the night. I was aware the hotel was at full capacity due to many others being in similar situations and the only presented solution was to offer bug spray and have someone “check on it”. Due to my limited options and tiresome few days, I attempted to deal with the ants but they were never ending. I asked Kim/Kimmie if I could just have a refund, she responded with im welcome to check out but I will be unable to receive a refund because there was no housekeeping to clean the room for turn over and I was there for half a day ( after clarifying half a day was 4 hours, it was determined we were there for less than half a day). We also provided videos. The room was barely touched, so my interpretation was the ONLY reason I could not get a refund is because they couldn’t make money off that ONE room for ONE night. Every other employee there was really supportive and emphatic which I appreciate. I left without a refund and drove 3 hours to garner to have a place to sleep.
Stayed 1 night in Oct 2024