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Hampton Inn by Hilton Charlotte/Matthews

3.0 star property
Enjoy free breakfast at this Matthews hotel

Choose dates to view prices

Photo gallery for Hampton Inn by Hilton Charlotte/Matthews

Terrace/patio
Outdoor pool
Lobby
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Breakfast included
  • Pet-friendly
  • Housekeeping
  • Gym

Explore the area

Map
9615 Independence Pointe Pkwy, Matthews, NC, 28105
  • Novant Health Matthews Medical Center
    ‪3 min drive‬
  • Sportsplex at Matthews
    ‪5 min drive‬
  • SouthPark Mall
    ‪16 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

One King Bed, Non-Smoking, Accessible

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • 20 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed, Non-Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

One King Bed, Non-Smoking

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Two Doubles Refrigerator Microwave Non-Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Two Doubles Refrigerator Microwave Non-Smoking

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Accessible, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, Multiple Beds, Accessible, Non Smoking

  • 20 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Matthews

In Matthews .You'll find Novant Health Matthews Medical Center and McAlpine Creek Greenway within 3 miles (5 km) of this hotel. Also, Sportsplex at Matthews is within 3 miles (5 km) and Idlewood Shopping Center is within 6 miles (10 km).

What's nearby

  • Novant Health Matthews Medical Center - 3 min drive - 2.1 km
  • Sportsplex at Matthews - 5 min drive - 3.9 km
  • Bojangles' Coliseum - 11 min drive - 12.3 km
  • Spectrum Center - 14 min drive - 16.3 km
  • SouthPark Mall - 16 min drive - 15.2 km

Getting around

  • Charlotte Station - 16 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 24 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Texas Roadhouse - ‬19 min walk
  • ‪East 74 Family Restaurant - ‬3 min drive
  • ‪Hibachi Buffet - ‬11 min walk

About this property

Hampton Inn by Hilton Charlotte/Matthews

Enjoy free breakfast at this Matthews hotel
Hampton Inn by Hilton Charlotte/Matthews offers its guests an outdoor pool and a fitness center. WiFi and wired Internet are free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 1119 square feet (104 square meters) and includes conference space. The business-friendly Hampton Inn by Hilton Charlotte/Matthews also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. For a fee, parking is available.

This Matthews hotel is smoke free.

  • 1 building
  • 91 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 1119 sq ft of conference space
  • 104 sq m of conference space
  • Built in 1995
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Hampton Inn by Hilton Charlotte/Matthews offers 91 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

This Matthews hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English

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Property amenity

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
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CA $148 total
includes taxes & fees
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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 5.12 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Pay movies
  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 5.12 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards. Cash is not accepted. 

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn by Hilton Charlotte/Matthews Hotel
Hampton Inn Charlotte/Matthews Hotel
Hampton Inn Charlotte/Matthews Hotel Matthews
Hampton Inn Charlotte/Matthews Matthews
Hampton Inn Charlotte / Matthews Hotel Matthews
Hampton Inn Matthews
Matthews Hampton Inn
Hampton Inn Hilton Charlotte Matthews Hotel
Hampton Inn by Hilton Charlotte/Matthews Matthews
Hampton Inn Hilton Charlotte Matthews
Hampton Inn Hilton Charlotte
Hampton Inn by Hilton Charlotte/Matthews Hotel Matthews

Hampton Inn by Hilton Charlotte/Matthews Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 256 out of 633 reviews
Rating 8 - Good. 193 out of 633 reviews
Rating 6 - Okay. 88 out of 633 reviews
Rating 4 - Poor. 52 out of 633 reviews
Rating 2 - Terrible. 44 out of 633 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy
The room was nice. Liked the free breakfast. The hotel itself had an older interior but no complaints.
Stayed 1 night in Nov 2024

4/10 Poor

Eric

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Although the hotel was clean, the shower in our room wouldn't drain properly. I had to keep turning off the water so it would drain and cover my feet. The sink also drained slow. I will say that the front desk lady was very welcoming and kind to us. We only stayed one night so we didn't make a fuss about the slow drains.
Stayed 1 night in Nov 2024

8/10 Good

Jack

Stayed 1 night in Nov 2024

8/10 Good

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room and nice breakfast. Close to so many shops and restaurants.
Stayed 2 nights in Nov 2024

4/10 Poor

Seth

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Honestly, one of the dirtier hotels I've ever stayed in. Was not expecting Ritz quality for $160/night, but my restroom had a patch in the ceiling that was never taped and painted over (exposed screws and seams), the bathtub had a hole smashed in it with a bunch of caulk to conceal it. The toilet had a lose bolt and would rock on the wax seal (surprised it didnt leak on the floor). Overall, it did what it needed, but will never be staying there again.
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Peggy

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
No longer free bottles of water for regular Hilton Honors members, you need Diamond status. Had a sign up about a fire drill where inspectors would be coming into rooms the day I arrived. When I asked if I would be disturbed since I arrived at 8 pm the person at the desk said maybe but she did not know. Did not like feeling like people may be coming into my room that late at night.
Stayed 1 night in Nov 2024

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really quiet area and uniquely located near lots of shopping and dining restaurants.
Stayed 1 night in Nov 2024

10/10 Excellent

Tierra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Calvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, walkable to dining
Stayed 4 nights in Oct 2024

10/10 Excellent

Karl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was convenient and on our travel route. Nice and friendly staff. Good breakfast.
Stayed 1 night in Jul 2024

6/10 Okay

Erika

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Oct 2024

8/10 Good

Jeanna

Stayed 1 night in Sep 2024

4/10 Poor

Tomacita

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I like the location of the hotel but unfortunately that was all. The rooms are outdated and lack cleanliness. The bathroom had no ventilation so it has built mold in the ceiling and walls. The bathroom did not have toilet paper. When I called the front desk I was directed to visit the front desk within 10-15 minutes to obtain toilet paper which should already been in the room for guests. When i finally visited the front desk I was handed half of a half roll of toilet paper. Per the front desk personnel they are awaiting a shipment and was firced to grab the roll from an unoccupied room. Throughout the night and morning hours all you hear is slamming doors. I will not recommend nor will I ever stay here again!
Stayed 3 nights in Oct 2024

2/10 Terrible

Carmine

Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay somewhere else!
The hotel was filthy!!!! Moldy, wet and smelled terrible. Housekeeping was very noisy going in and out of rooms that were being cleaned and ALWAYS letting the door slam with each entry or exit. No attention to detail, no care taken and saw a housekeeper walk past garbage on the floor. My friends and I picked it up. Disgusting hotel as well as many of the staff members. Breakfast dining room lady was WONDERFUL, hard worker!
Stayed 2 nights in Sep 2024

6/10 Okay

Kathleen

Travelled with family, Travelled with pets
Location of as of excellent. Morning cafe excellent. Room clean. Bath had very slow drainage. Always water around our ankles when showering. Needed fresh grouting. TV not working. Think it was the remote battery. Cheerful and prompt housekeeping.
Stayed 4 nights in Sep 2024

6/10 Okay

Donna

Stayed 2 nights in Sep 2024

8/10 Good

Sandy

Stayed 1 night in Sep 2024

10/10 Excellent

Caylyn

Stayed 1 night in Sep 2024

4/10 Poor

Matthew

Liked: Staff & service
Disliked: Cleanliness
Dirty, muggy rooms
Stayed 1 night in Sep 2024

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at this location and service was great as always. The guest service representative was a dear.
Stayed 2 nights in Sep 2024

4/10 Poor

Andrye'l

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
One of our rooms was saturated with mold
Stayed 1 night in Sep 2024

6/10 Okay

Aaron

Stayed 3 nights in Aug 2024

4/10 Poor

Kyle

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024