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Hampton Inn & Suites Charlotte/Ballantyne

3.5 star property
3.5-star hotel in Ballantyne

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hampton Inn & Suites Charlotte/Ballantyne

Restaurant
Reception
Suite, 1 King Bed (Bridal) | Living area
Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Housekeeping

Explore the area

Map
11935 North Community House Road, Charlotte, NC, 28277
  • The Amp Ballantyne
    ‪12 min walk‬
  • Ballantyne Country Club
    ‪4 min drive‬
  • Carolina Place
    ‪8 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Refrigerator

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Refrigerator

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 23 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 23 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Refrigerator

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 23 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • 23 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

  • 23 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Refrigerator

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet Bar)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet Bar)

  • 23 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Bridal)

Suite, 1 King Bed (Bridal)

Suite, 1 King Bed (Bridal)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel

Pool
Breakfast included
Pet-friendly
Parking included
4.3 out of 5, Excellent, (1001)
The price is CA $158
per night
CA $182 total
includes taxes & fees
13 Feb - 14 Feb
Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel

About the area

Charlotte

Ballantyne stay.A stay at this Ballantyne hotel places you within 6 miles (10 km) of Quail Hollow Club and 9 miles (15 km) of Phillips Place. SouthPark Mall is within 9 miles (15 km) and Carowinds Theme Park is within 12 miles (20 km).

What's nearby

  • The Amp Ballantyne - 12 min walk
  • Carolina Place - 8 min drive
  • Quail Hollow Club - 10 min drive
  • SouthPark Mall - 13 min drive
  • Carowinds Theme Park - 16 min drive

Getting around

  • Sharon Rd West Station - 9 min drive
  • Charlotte Station - 26 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 22 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪Bad Daddy's - ‬3 min drive
  • ‪Libretto's Pizzeria - ‬2 min drive
  • ‪Duckworth's Grill & Taphouse Ballantyne - ‬3 min drive
  • ‪Midwood Smokehouse - ‬15 min walk

About this property

Hampton Inn & Suites Charlotte/Ballantyne

3.5-star hotel in Ballantyne
Hampton Inn & Suites Charlotte/Ballantyne offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a 24-hour business center, 3 meeting rooms, and coworking spaces. Event space at this hotel measures 1215 square feet (113 square meters) and includes conference space. The business-friendly Hampton Inn & Suites Charlotte/Ballantyne also features a terrace, coffee/tea in a common area, and concierge services. You'll have access to the health club at a partner property. Free self parking is available.

This 3.5-star Charlotte hotel is smoke free.

  • 120 guestrooms or units
  • 6 levels
  • 1215 sq ft of conference space
  • 113 sq m of conference space
  • Built in 2017
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Dining venue
Hampton Inn & Suites Charlotte/Ballantyne offers 120 air-conditioned accommodations with complimentary newspapers and complimentary bottled water. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • 1 restaurant
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Access to nearby health club
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 42
  • Grab bar in shower
  • Shower grab bar height (inches): 34
  • Hand-held showerhead
  • Handrails in stairways
  • Stairway handrail height (inches): 33
  • Lever door handles
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible vanity height (inches): 39
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 46
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • LCD TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Wet bar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • The seasonal pool will open in April and close in September.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Charlotte/Ballantyne Hotel Charlotte
Hampton Inn Charlotte/Ballantyne Hotel
Hampton Inn Charlotte/Ballantyne Charlotte
Hampton Inn Charlotte/Ballantyne
Hampton Inn Suites Charlotte ballantyne Nc
Hampton Suites Charlotte ball
Hampton Inn & Suites Charlotte/Ballantyne Hotel
Hampton Inn & Suites Charlotte/Ballantyne Charlotte
Hampton Inn & Suites Charlotte/Ballantyne Hotel Charlotte

Hampton Inn & Suites Charlotte/Ballantyne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 475 out of 687 reviews" "
Rating 8 - Good. 129 out of 687 reviews" "
Rating 6 - Okay. 33 out of 687 reviews" "
Rating 4 - Poor. 13 out of 687 reviews" "
Rating 2 - Terrible. 37 out of 687 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Sonja, Calabash

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Check in at 3. We arrived 15 minutes after 3, and were told room was not available since not clean. Would need to wait 20 minutes. We drove 3.5 hours for grandaughter's party and were on a time crunch so the later check in was not convenient. Nor was any compensation offered or suggested for our inconvenience.
Stayed 1 night in Oct 2024

10/10 Excellent

cabell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atayy
Stayed 1 night in Oct 2024

10/10 Excellent

ryan

Stayed 1 night in Oct 2024

10/10 Excellent

Kenneth

Stayed 2 nights in Oct 2024

10/10 Excellent

Gino

Stayed 2 nights in Jul 2024

2/10 Terrible

Heather

Travelled with partner
Liked: Property conditions & facilities
Our stay was good. The room was clean and comfortable. Breakfast had plenty of options and tasted good. The only issue we had was during check in, we had booked and paid in full 3 weeks in advance but when we went to check in we discovered the hotel had given away our room and they were “sold out”. After an hour of sitting in the lobby, they finally “found” a room for us and we were able to check in. This was especially frustrating as it was the middle of the night and we had just flown for about 5 hours.
Stayed 2 nights in Oct 2024

10/10 Excellent

Eddie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and the room were very clean. Staff was friendly and knowledgeable at check in.
Stayed 1 night in Oct 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jay, LA JOLLA

Stayed 1 night in Sep 2024

10/10 Excellent

Nicole

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Room was very comfortable and clean. Hotel was quiet even though it was full. Outlets on bathroom vanity did not work, so had to plug in hair dryer outside of bathroom. Breakfast was great. Had a very nice stay, would stay there again. Area surrounding is safe and beautiful. Restaurants close by.
Stayed 1 night in Sep 2024

10/10 Excellent

Karel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Laraine

Stayed 1 night in Sep 2024

10/10 Excellent

Edison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
So nice
Stayed 1 night in Sep 2024

10/10 Excellent

Zoe, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was soo friendly and they were so kind to my dog and me. Walking distance to the Amp at Ballantyne.
Stayed 1 night in Sep 2024

2/10 Terrible

Brock

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful experience. I booked my hotel two nights in advance on Hotels.com. Two days later I go to check in at 3PM, I speak to a gentleman who says he will call me when my room is ready. An hour goes by, haven’t heard anything, so I just go back to see if I can check in. I now speak to a lady who tells me they never received any confirmation from my booking. I show her a screenshot on my phone of my booking confirmation but she tells me that is no help to her, so I figure that the booking never went through to them. So I book a new hotel in the area, have no issues checking in, later to find out I was charged from this Hotel as a no show even though they said they never received any confirmation on my reservation / booking. On top of that, the original guy I spoke to never called me to let me know that my room is ready, it has been 3 days and I am now out of the area. Currently trying to get a refund, overall, not the best experience.
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not great
The room was so humid and muggy that the carpet and bedding was wet. There were hairs in the sheets and dirt marks. The shower floor and surround looked like it had pink mold on it. The staff was very nice but I think I’ve stayed at Motel 6s nicer than this property.
Stayed 1 night in Sep 2024

10/10 Excellent

Lori

Travelled with family
Liked: Property conditions & facilities
Bathroom shelves were very wobbly need to be tightened up !
Stayed 2 nights in Sep 2024

10/10 Excellent

Amy

Stayed 3 nights in Jun 2024

2/10 Terrible

Eve

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Stayed 2nights. Women at front desk was rude, on phone where I could hear the whole conversation with Thomas going through custody, etc. putting them on hold politely making me feel a burden. And then saying the whole computer system went down having to come back later (in which it was already extremely late) Travelled 12 hours and wouldn’t give a late check out with no reason but she she “can’t “. Just very very off putting and NOT customer service friendly at all. I wouldn’t stay here again because of front desk women alone.
Stayed 1 night in Sep 2024

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean and accessible. Very quiet. The desk clerk that checked us in was not very helpful. We have an autistic son and they did not want to accomodate us having our rooms on the san floor. It was harrowing to have our child on a different floor. Thankfully, my brother was on that floor. Other than that, a very good stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kimber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff at breakfast were charming and very helpful
Stayed 1 night in Sep 2024

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Glynn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Joy

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
They double charged me for one of the rooms that I had booked. Still have not heard back from a manager. In one of the three rooms the fridge did not work , and the AC was not working properly. We told front desk and told them again when we checked out. I love the hotel and will go back. Also the pool was ice cold from it being in the shade.
Stayed 1 night in Aug 2024