Hilton Charlotte University Place

4.0 star property
4-star hotel near University of North Carolina at Charlotte, connected to a shopping center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Charlotte University Place

Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Exterior
Reception
Terrace/patio

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Gym
  • Breakfast available
  • Parking included
  • 24/7 front desk

Explore the area

Map
8629 J M Keynes Dr, Charlotte, NC, 28262
  • Shoppes at University Place
    6 min walk
  • Lobby Bar Hilton University Pl
    1 min walk
  • JW Clay Boulevard /UNC Charlotte Station
    10 min walk
  • Concord, NC (USA-Concord Regional)
    10 min drive

Room options

Executive Room, 1 King Bed, Business Lounge Access

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Lake View

  • Lake view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Large Parlor)

  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Double Beds, Business Lounge Access

  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Charlotte

University City stay.With a stay at this University City hotel, you'll be within 2 miles (3 km) of University of North Carolina at Charlotte and 6 miles (10 km) of Charlotte Motor Speedway. Concord Mills is within 6 miles (10 km) and Bank of America Stadium is within 9 miles (15 km).

What's nearby

  • Atrium Health University City - 11 min walk
  • University of North Carolina at Charlotte - 14 min walk
  • PNC Music Pavillion - 7 min drive
  • Charlotte Motor Speedway - 7 min drive
  • Concord Mills - 7 min drive

Getting around

  • JW Clay Boulevard /UNC Charlotte Station - 10 min walk
  • Charlotte Station - 15 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Dave's Hot Chicken - ‬6 min walk
  • ‪Tropical Smoothie Cafe - ‬8 min walk
  • ‪Taco Bell - ‬6 min walk

About this property

Hilton Charlotte University Place

4-star hotel near University of North Carolina at Charlotte, connected to a shopping center
Hilton Charlotte University Place offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 17 meeting rooms. Event space at this hotel measures 19375 square feet (1800 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Charlotte University Place. Free self parking is available.

  • 393 guestrooms or units
  • 12 levels
  • 19375 sq ft of conference space
  • 1800 sq m of conference space
  • Built in 1987
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hilton Charlotte University Place offers 393 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Family friendly

  • Grocery/convenience store
  • Microwave
  • Refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–10:30 AM: USD 19.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 24-hour fitness center
  • Bicycle rentals
  • Seasonal outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch LCD TV
  • Cable channels
  • MP3 dock
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 19.00 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Onsite parties or group events are strictly prohibited. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Charlotte University Place
Hilton Hotel Charlotte University Place
Charlotte Hilton
Hilton Charlotte University Place Hotel Charlotte
Hilton Hotel Charlotte
Hilton Charlotte University Place Hotel
Hilton Charlotte University
Hilton Charlotte University Place Hotel
Hilton Charlotte University Place Charlotte
Hilton Charlotte University Place Hotel Charlotte

Hilton Charlotte University Place Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 540 out of 1001 reviews" "
Rating 8 - Good. 202 out of 1001 reviews" "
Rating 6 - Okay. 120 out of 1001 reviews" "
Rating 4 - Poor. 81 out of 1001 reviews" "
Rating 2 - Terrible. 58 out of 1001 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Mathew J

Liked: Staff & service
Disliked: Property conditions & facilities
room fridge was broken. bathroom door would not close fully or lock. I had reserved a king size room and was put in a room with two double beds.
Stayed 2 nights in Sep 2024

4/10 Poor

Jacqueline

Stayed 2 nights in Aug 2024

10/10 Excellent

Mattie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Jeffry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff. Very friendly. Great location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Deja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant and bar were great. We loved walking around the boardwalk area at night.
Stayed 2 nights in Sep 2024

8/10 Good

Janette

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I was disappointed with the cleanliness and with the toiletries in the bathroom. They were completely empty on shower gel, when I called down I was assured that I would get them soon, 45 mins later called the front desk because I was running late to my own birthday dinner. The front desk personnel was amazing and the young lady came running up at that point to bring it to me. It was clear that they were understaffed, the evidence was clear from the water bottles handed to us upon check in to the delay with housekeeping, to the emails I received even before check in about having to request housekeeping service upon check in. Hilton, really, you have enough money to ensure you do better. What am I paying for? As much traveling as I do, I know what quality service is. I checked out 2 days early, staying only 1 day instead of 3. I work too hard, not to feel like I am away, when I am away.
Stayed 3 nights in Aug 2024

6/10 Okay

Evelin

Stayed 1 night in Aug 2024

10/10 Excellent

Freddie

Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and clean. Staff was friendly
Stayed 1 night in Sep 2024

10/10 Excellent

Tamara, Indianapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Joeann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Aug 2024

10/10 Excellent

Tianna

Stayed 1 night in Aug 2024

6/10 Okay

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Vlora, Bradfordwoods

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice pool. Great location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lexa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay for a Concert
We went for a concert and i really enjoyed it, specially it being our first time in charlotte, nc. will be coming back soon!
Stayed 3 nights in Aug 2024

10/10 Excellent

Mebrahtu

Liked: Cleanliness, staff & service, property conditions & facilities
Quality
Stayed 3 nights in Aug 2024

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool area and walking distance to restauran
Stayed 2 nights in Jun 2024

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel everytime I stay. Only problem this time was we woke up to construction noises in room above us.
Stayed 1 night in Sep 2024

2/10 Terrible

Roxanne

Travelled with family
Disliked: Staff & service, room comfort
No sleep, evacuated, and angry.
The hotel is nice over all but our stay was horrible, unable to accommodate even a few minutes early of check in and that’s not so bad but then we get woken up at 2:30am by an emergency alarm and we are evacuated from the hotel, everyone was very confused and no hotel staff could be found, no explanation, no direction, myself, my husband and our daughter had to hike up the hill around to the front of the hotel along with several other guests to figure out what was going on and what we should do. After we finally get back in and go back to sleep, housekeeping decided to barge into our room 3 hours before checkout. The beds are rock hard…. Bathroom is tiny as can be….So my advice as someone who has stayed at more hotels than I can count…. Just pick somewhere else.
Stayed 1 night in Sep 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and easy access
Stayed 2 nights in Aug 2024

10/10 Excellent

Jazmine

Liked: Staff & service
Stayed 2 nights in Aug 2024

4/10 Poor

Brandon

Disliked: Cleanliness
Refund me please
I stayed in the VIp suite that was $400 a night and had a hot tub that was the selling point for me. We were unable to check in until around 530 because the room wasn’t clean. Once inside the room to unload our luggage we noticed hair grease on the headboard and there was mold on the top and bottom of the shower. I then tried to turn on the hot tub and the odor of raw sewage quickly came out so I turned it off. after that we tried to use the sink on the left but we couldn’t use it long because as soon as you would turn it on it would start coming out the drain and filling up the right sink.
Stayed 1 night in Aug 2024

4/10 Poor

Andreya

Disliked: Cleanliness, amenities, property conditions & facilities
Felt like I paid too much for the quality of this hotel. The guests next to me were loud and unruly and woke up several people at 3 am! Yes, they were removed from the hotel but still. Additionally, my room had a pest problem. I won’t be staying at another Hilton again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was centrally located near all of the places that I had to visit while in Charlotte. There were lots of shopping and dining venues that were within walking distance. The hotel was clean, the rooms were nice, the staff was great! Next time I visit Charlotte, I will definitely book this hotel again.
Stayed 4 nights in Aug 2024