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Hilton Garden Inn Charlotte Airport

3.0 star property
Hotel with free airport shuttle, near Billy Graham Library

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Charlotte Airport

Bathroom
Meeting facility
Room
Room
Room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping

Explore the area

Map
2400 Cascade Pointe Blvd, Charlotte, NC, 28208
  • Billy Graham Library
    3 min drive
  • Charlotte Regional Farmers Market
    4 min drive
  • United States Citizenship and Immigration Services office
    7 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    7 min drive

Room options

View all photos for Room

In-room safe, desk, laptop workspace, soundproofing

Room

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Bathtub

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed, Bathtub

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Accessible (Hearing)

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Accessible

In-room safe, desk, laptop workspace, soundproofing

Suite, Accessible

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

50-inch flat-screen TV with satellite channels, TV, pay movies

Suite, 1 King Bed, Accessible

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, soundproofing

Room, 2 Queen Beds

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, Accessible

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, Accessible

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed (Drinks & Snacks)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Drinks & Snacks)

In-room safe, desk, laptop workspace, soundproofing

Room, 2 Queen Beds (Drinks & Snacks)

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Tru by Hilton Charlotte Airport Lake Pointe
Pool
Breakfast included
Free airport shuttle
Pet-friendly
4.6 out of 5, Wonderful, (1061)
The price is CA $211
per night
CA $243 total
includes taxes & fees
6 Dec - 7 Dec
Tru by Hilton Charlotte Airport Lake Pointe

About the area

Charlotte

Close to airport.Within 3 miles (5 km) of this Charlotte hotel, you'll find Billy Graham Library and Charlotte Regional Farmers Market. Renaissance Park and York Road Community Park are also within 3 miles (5 km).

What's nearby

  • Billy Graham Library - 3 min drive - 2.1 km
  • Bank of America Stadium - 7 min drive - 7.7 km
  • Charlotte Convention Center - 7 min drive - 8.2 km
  • Spectrum Center - 8 min drive - 9.0 km
  • Charlotte Douglas Airport Overlook - 9 min drive - 8.8 km

Getting around

  • Woodlawn Station - 5 min drive
  • Charlotte Station - 14 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 7 min drive

Restaurants

  • ‪Carolina Beer Company - ‬13 min drive
  • ‪Phillips Seafood - ‬11 min drive
  • ‪Tequileria - ‬3 min drive
  • ‪Bad Daddy's Burger Bar - ‬11 min drive
  • ‪McDonald's - ‬4 min drive

About this property

Hilton Garden Inn Charlotte Airport

3-star hotel near Billy Graham Library
Hilton Garden Inn Charlotte Airport offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 1744 square feet (162 square meters) and includes conference space. The business-friendly Hilton Garden Inn Charlotte Airport also features tour/ticket assistance, a garden, and complimentary newspapers in the lobby. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Charlotte hotel.

  • 1 building
  • 157 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 1744 sq ft of conference space
  • 162 sq m of conference space
  • Built in 2013
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Charlotte Airport offers 157 accommodations with MP3 docking stations and safes. 50-inch flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–9:00 AM: USD 10.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch flat-screen TV
  • MP3 dock
  • Pay movies
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.95 per person
  • Self parking fee: USD 10 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Charlotte Airport
Hilton Garden Inn Hotel Charlotte Airport
Hilton Garden Inn Charlotte Airport Hotel
Hilton Garn Inn Charlotte
Hilton Charlotte Charlotte
Hilton Garden Inn Charlotte Airport Hotel
Hilton Garden Inn Charlotte Airport Charlotte
Hilton Garden Inn Charlotte Airport Hotel Charlotte

Hilton Garden Inn Charlotte Airport Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 722 out of 1009 reviews" "
Rating 8 - Good. 161 out of 1009 reviews" "
Rating 6 - Okay. 60 out of 1009 reviews" "
Rating 4 - Poor. 26 out of 1009 reviews" "
Rating 2 - Terrible. 40 out of 1009 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

INA, Denton

Stayed 1 night in Sep 2024

10/10 Excellent

Lesslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big room. Good amenities. Was there due to a flight cancellation. Quick shuttle to and from the airport. Had a restaurant and bar. Restaurant was a little cold. Not very nicely decorated. More like a breakfast buffet type dining area. Not a lot of options nearby so wish it had been a little nicer. But all in all a good value for the money. Nice walking area right outside the property too
Stayed 1 night in Aug 2024

10/10 Excellent

Tanisha

Travelled with family
Loved this hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Timothy

Stayed 1 night in Aug 2024

8/10 Good

Zane

Liked: Cleanliness, staff & service, property conditions & facilities
Short but great
Stayed 1 night in Aug 2024

10/10 Excellent

Devonte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Berry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Mike

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Jonathan

No more free parking.
We stayed here last year before flying to Europe, because they have a shuttle to the airport and we could leave our car parked at the hotel for free during our vacation. That has all changed, and we were not informed beforehand. Now we have to pay $10.00/night for parking here. SO NOT WORTH IT!
Stayed 1 night in Aug 2024

8/10 Good

Caio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Place is clean one staff at front desk was not that friendly. Everything else was great.
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Jul 2024

8/10 Good

Brandon

Travelled with partner
Liked: Staff & service, amenities
Overall the hotel was very nice and the food at the restaurant was good. Servers were very friendly. The only complaint we had was our room smelled extremely musty, like mildew. It was too late for us to try and get a new room so we just told the staff about it during check out. Other than the room smell, would stay again.
Stayed 1 night in Apr 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
They shouldn't charge $11 for parking!
Stayed 1 night in Aug 2024

8/10 Good

Karla

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is very convenient as it is located just a few minutes to the airport
Stayed 1 night in Aug 2024

10/10 Excellent

David

Stayed 1 night in Aug 2024

10/10 Excellent

richard

Stayed 1 night in Aug 2024

10/10 Excellent

Ashwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
One of the best on route stays we have had with the family along with our dog. Highly recommended.
Stayed 1 night in Aug 2024

10/10 Excellent

Maya

Stayed 1 night in Aug 2024

10/10 Excellent

marcus

Travelled with family
Stayed 1 night in Aug 2024

10/10 Excellent

Dennis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to the airport although they charge for parking.
Stayed 1 night in Aug 2024

10/10 Excellent

Brigitte

Travelled with family
Check in was quick and efficient and the staff member that created me was personable and professional. I was directed to my room which I found to be ample and clean. All the amenities were stocked and though I was just there for a one night stay I appreciate, how wonderful property was.
Stayed 1 night in Aug 2024

8/10 Good

Keith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick trip!
Check in was easy..staff was excellent..ran into a hiccup..our room was..well..OCCUPIED when we opened the door, itvwas to someone else's room YIKES. so back downstairs got assigned another room...perfect. our stay was quite short but the ability to lv our car while we travel is awesome. Next year when we make the same trip, we will stay here again!
Stayed 1 night in Jul 2024

8/10 Good

Corey

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although this hotel offers great service and the staff is very professional, there is an ongoing issue to be aware of when booking a stay at the Hilton Garden Inn. I was contacted by the hotel to confirm if I still needed the room. I explained that I was on my way but my flight had been delayed three times. They mentioned they tried to run the card on file and it didn’t go through. I then transferred the necessary funds to cover the charges, even though Expedia stated we could pay at the hotel upon arrival. The hotel charged me around $249.52 while I was still at the airport. Upon arrival, I was charged an additional balance of $848.56, which exceeded the total of $998.08. When we checked out, I was initially told everything was settled. However, a lady at the front desk came running and shouting in front of other guests that I still owed another $848.56. I explained that the charges for the room had already been paid and deducted from my account. She then said that someone had voided the $249.52 charge and I still owed $149.52 for the room. I showed her the two transactions on my account history. The lady, with an aggressive attitude, responded, "All I know is we don't have the money!" I asked where the money was, as it was no longer in my account. I even asked her who voided the $249.52, but she said she didn't know. So, I paid the $149.52 explaining that this is ridiculous and they should have contacted me during my stay, if there was a problem!
Stayed 4 nights in Jul 2024