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Hilton Garden Inn Charlotte North

3.0 star property
3-star hotel near Northlake Mall

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Photo gallery for Hilton Garden Inn Charlotte North

Terrace/patio
Exterior
Bar (on property)
Reception
Premium bedding, desk, laptop workspace, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
9315 Statesville Rd, Charlotte, NC, 28269
  • Northlake Mall
    ‪18 min walk‬
  • University of North Carolina at Charlotte
    ‪10 min drive‬
  • Spectrum Center
    ‪11 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪16 min drive‬

Room options

View all photos for Room

Premium bedding, desk, laptop workspace, blackout drapes

Room

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible

Premium bedding, desk, laptop workspace, blackout drapes

Room, Accessible

  • 26 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible

  • 26 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible

Premium bedding, desk, laptop workspace, blackout drapes

Room, Accessible

  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room

Premium bedding, desk, laptop workspace, blackout drapes

Room

  • 26 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Two Queens

Premium bedding, desk, laptop workspace, blackout drapes

Two Queens

  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room

Premium bedding, desk, laptop workspace, blackout drapes

Room

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Terrace/patio

Holiday Inn Charlotte University Executive Park by IHG

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (1008)
The price is CA $148
per night
CA $171 total
includes taxes & fees
27 Mar - 28 Mar
Holiday Inn Charlotte University Executive Park by IHG

About the area

Charlotte

North Lake stay.Your stay at this North Lake hotel places you within 9 miles (15 km) of University of North Carolina at Charlotte and Concord Mills. Spectrum Center and Bank of America Stadium are within 12 miles (20 km).

What's nearby

  • Northlake Mall - 18 min walk - 1.5 km
  • University of North Carolina at Charlotte - 10 min drive - 11.9 km
  • Spectrum Center - 11 min drive - 15.6 km
  • Bank of America Stadium - 11 min drive - 15.7 km
  • Concord Mills - 13 min drive - 15.0 km

Getting around

  • JW Clay Boulevard /UNC Charlotte Station - 9 min drive
  • Charlotte Station - 12 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 16 min drive

Restaurants

  • ‪Firebirds Wood Fired Grill - ‬18 min walk
  • ‪Hickory Tavern - ‬5 min walk
  • ‪Chipotle Mexican Grill - ‬2 min drive
  • ‪Azteca Mexican Restaurant - ‬7 min walk
  • ‪Panera Bread - ‬17 min walk

About this property

Hilton Garden Inn Charlotte North

3-star hotel near Northlake Mall
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly Hilton Garden Inn Charlotte North. Self parking is free.

  • 112 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 1999
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Charlotte North offers 112 accommodations with MP3 docking stations and coffee/tea makers. Beds feature premium bedding. 36-inch LCD televisions come with premium digital channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: WiFi (USD 0.00 per stay)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 10-15 for adults and USD 5-10 for children
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 36-inch LCD TV
  • Digital channels
  • MP3 dock
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 for adults, and USD 5 to 10 for children
  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash.
    Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Charlotte North
Hilton Garden Inn Hotel Charlotte North
Charlotte Hilton Garden Inn
Hilton Garden Inn Charlotte Uptown Hotel Charlotte
Hilton Garden Inn Charlotte North Hotel
Hilton Garden Inn Charlotte North Hotel Charlotte
Hilton Charlotte Charlotte
Hilton Garden Inn Charlotte North Hotel
Hilton Garden Inn Charlotte North Charlotte
Hilton Garden Inn Charlotte North Hotel Charlotte

Hilton Garden Inn Charlotte North Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 401 out of 848 reviews
Rating 8 - Good. 254 out of 848 reviews
Rating 6 - Okay. 112 out of 848 reviews
Rating 4 - Poor. 46 out of 848 reviews
Rating 2 - Terrible. 35 out of 848 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

James

Travelled with family
Liked: Staff & service
Disliked: Amenities
Expected so much more from Hilton. No breakfast unless you pay $13 for the same breakfast every other hotel gives you for free. No laundry bag in the room. Mildew in the shower tile is as old as the hotel. No WiFi. I get more basics from a motel 6 at 1/3 the price.
Stayed 1 night in Jan 2025

10/10 Excellent

eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
My stay was great. Close to all my needs.
Stayed 1 night in Dec 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
The last tenant must have had a fragrance company. The room smelt sting of perfume. Also, across the street was a bar of some sort that was noisy with traffic until around 3am.
Stayed 1 night in Dec 2024

8/10 Good

Kirsten

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Dec 2024

4/10 Poor

Benjamin

Disliked: Staff & service, property conditions & facilities
Paying for breakfast in hotels is crazy
Stayed 1 night in Dec 2024

8/10 Good

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient to the location I was visiting. Great location and plenty of eateries nearby
Stayed 1 night in Nov 2024

8/10 Good

Leah

Travelled with family and small children
Liked: Cleanliness, staff & service
Nice staff
Stayed 3 nights in Nov 2024

6/10 Okay

William

Travelled with partner
Liked: Staff & service, property conditions & facilities
The room was very put together. However, the hallway smelled bad, and I did not like breakfast wasn't complementary for a King bedroom.
Stayed 2 nights in Nov 2024

6/10 Okay

Lindsay

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Meh at best
Check in was upsetting because there were undisclosed charges I had to cover after already paying for my room. The attendant that night was careless and a little rude. Our room was clean but furniture was missing wood, in poor repair, the fridge was messed up, the bathtub was in poor repair, and the blanket was very scratchy on the bed. The bed was ridiculously comfortable and the sheets were so soft! The tv could use more channel options for families though.
Stayed 1 night in Nov 2024

10/10 Excellent

romaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 1 night stay
Great service, great beautiful property
Stayed 1 night in Nov 2024

4/10 Poor

Douglas

Disliked: Staff & service
Unfriendly night staff -hotel not dog friendly in their excessive charges for a dog to stay only one night. They charged an undisclosed, excessive dog fee for a one night stay of $75. (The hotel at our end destination charges the same amount of $75 for one week,) At check in, I asked to speak with management about the possibility of a price concession on the extreme fee that was undisclosed on the booking Online. We would have never stayed with this pricey fee. The night front desk woman in blue and green hair snapped at me before I could finish my sentence as she rudely interrupted and snapped at my request “No, there’s nothing I can do and will not be contacting my manager.” Every customer request/complaint should be heard and listened to and responded to. Will never stay here again since customer voices are not cared about or listened to. When we were leaving there was paint spots all over lobby floor with no signage.
Stayed 1 night in Nov 2024

10/10 Excellent

ALBERT

Travelled with family
Liked: Staff & service
ROOM CONDITION
IN ROOM PHONE NOR CLOCK DID NOT WORK. HOLES IN WALL WHERE SOMETHING REMOVED BUT NOT FILLED. BUFFET WAS NOT WORTH $14 FOR COLD POWDERED EGGS NEXT TIME WILL GO TO BOB EVANS
Stayed 1 night in Nov 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay the only downside for me is breakfast is not complimentary
Stayed 1 night in Nov 2024

10/10 Excellent

MUAZ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel stay
We enjoyed our stay so much. The hotel and staff were great.
Stayed 2 nights in Nov 2024

10/10 Excellent

Samuel A

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Nov 2024

10/10 Excellent

Jacob

Stayed 1 night in Oct 2024

8/10 Good

April

Stayed 2 nights in Oct 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Serviceable Hotel stay
Decent hotel, check in staff was serviceable, clean rooms and were fairly comfortable. My main issue was charging nearly 13 dollars for a sub par breakfast buffet that ran out of biscuits by 9am.
Stayed 1 night in Oct 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only slept here, and I did figure out the AC this time, so I honestly didn't have any complaints.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Disliked: Staff & service
Check in went smoothly. However, once we arrived to our room, the water was not working. We went to front desk because no one answered guest services. I asked the front desk staff was there an issue with the water. He said oh yes there’s a leak and they had to shut the water off. Could you not have informed us of that upon check-in? I asked what time will the water be back on ? He said oh check in isn’t until 3. I’m looking like what does that have to do with you informing your guests there’s no water. Not to mention, a staff meeting at 8am outside in the parking lot and waking guest up
Stayed 1 night in Oct 2024

6/10 Okay

Terri

Liked: Staff & service
Disliked: Property conditions & facilities
Not so good
This property is very dated. Old everything. I'm used to staying at Hilton Uptown.
Stayed 2 nights in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024