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Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel

2.5 star property
Enjoy free breakfast at this Matthews hotel

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel

Suite, 1 King Bed (Extra Living Area)
Property amenity
Property amenity
Free daily on-the-go breakfast
Exterior
Reviews
8.6

Excellent

Popular amenities

  • Breakfast included
  • Gym
    GymGym
  • Parking included
    Parking includedParking included
  • Housekeeping
    HousekeepingHousekeeping
  • Air conditioning
    Air conditioningAir conditioning
  • 24/7 front desk
    24/7 front desk24/7 front desk

Check-in time

3:00 PM

Check-out time

11:00 AM

Explore the area

Map
9420 E Independence Blvd, Matthews, NC, 28105
  • Popular LocationNovant Health Matthews Medical Center3 min drive
  • Popular LocationSportsplex at Matthews5 min drive
  • Popular LocationSouthPark Mall16 min drive
  • AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)24 min drive

Room options

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Extra Living Area)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed (Extra Living Area)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Bathroom shower

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Fairfield Inn & Suites by Marriott Charlotte Matthews
Pool
Breakfast included
Pet-friendly
Parking included
4.3 out of 5, Excellent, (1004)
The price is CA $159
per night
CA $183 total
includes taxes & fees
13 Jul - 14 Jul
Fairfield Inn & Suites by Marriott Charlotte Matthews

About the area

Matthews

In Matthews .Within 3 miles (5 km) of this Matthews hotel, you'll find Novant Health Matthews Medical Center and Matthews Community Center. Bowlero Matthews and McAlpine Creek Greenway are also within 3 miles (5 km).

What's nearby

  • Novant Health Matthews Medical Center - 3 min drive
  • Sportsplex at Matthews - 5 min drive
  • Bojangles' Coliseum - 11 min drive
  • Spectrum Center - 14 min drive
  • SouthPark Mall - 16 min drive

Getting around

  • Charlotte Station - 16 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 25 min drive

Restaurants

  • ‪Chick-Fil-A - ‬11 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Texas Roadhouse - ‬2 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Taco Bell - ‬4 min drive

About this property

Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel

Enjoy free breakfast at this Matthews hotel
WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 1550 square feet (144 square meters) and includes conference space. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel. Self parking is free.
  • 1 building
  • 89 guestrooms or units
  • 3 levels
  • 1550 sq ft of conference space
  • 144 sq m of conference space
  • To-go breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel offers 89 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Separate living room

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6 AM–9:30 AM

Things to do

  • 24-hour fitness center
  • Designer stores

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Contactless check-out is available.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel MATTHEWS EAST
Holiday Inn Express MATTHEWS EAST
Holiday Inn Express Hotel And Suites Matthews East
Holiday Inn Express Charlotte Southeast Matthews Hotel
Holiday Inn Express Charlotte Southeast Matthews Hotel
Holiday Inn Express Charlotte Southeast Matthews
Holiday Inn Express Hotel Suites MATTHEWS EAST
Holiday Inn Express Suites Charlotte Southeast Matthews
Holiday Inn Express Charlotte Hotel
Holiday Inn Express Charlotte
Express Suites Matthews East
Holiday Inn Express Suites Charlotte Southeast Matthews

Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 411 out of 760 reviews" "
Rating 8 - Good. 226 out of 760 reviews" "
Rating 6 - Okay. 61 out of 760 reviews" "
Rating 4 - Poor. 36 out of 760 reviews" "
Rating 2 - Terrible. 26 out of 760 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Marie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
To start with the amenity information usually found in a hotel room , breakfast times, where it can be found, pool times etc. was non-existent. The next thing housekeeping came knocking at 9 am waking us up and was gone by the time we got to the door. They were back again at 10 as we were leaving. When we came back that evening NOTHING WAS DONE. We had to call the front desk for fresh towels and coffee in the morning. Upon returning on the second full day of our stay June 9th there STILL had been no cleaning of our room. The beds were not made , NO TOILET PAPER, no vacuuming was done. Overall our stay was horrible
Stayed 3 nights in Jun 2024

10/10 Excellent

Randy, Williamston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast.
Stayed 2 nights in Mar 2024

10/10 Excellent

Eric, Hialeah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and spacious. Hotel is located with many restaurants around. Very quick check in and check out.
Stayed 1 night in Mar 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
It was so clean and people here are so sweet! Sharing eating places !!!
Stayed 2 nights in Mar 2024

2/10 Terrible

BRANDON, ROCKINGHAM

Stayed 1 night in Mar 2024

10/10 Excellent

Tamesha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Feb 2024

4/10 Poor

Amber

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
funky smell in room, bathrooms smell like sewage. don’t reserve a “suite” it will be smaller than the regular rooms. crack between the door and the floor lets light in all night long like a seedy motel. shower was clearly not cleaned out with dirt and hair at the bottom of the tub. subpar at best.
Stayed 3 nights in Feb 2024

8/10 Good

Vernetta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

8/10 Good

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick Stop!
This was an interim stay on our way to Greenville. We visited friends and did some shopping. The hotel is conveniently located with easy access to local destinations. The staff were friendly and helpful!
Stayed 1 night in Jan 2024

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

jhon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great stay again. Rooms super clean ,confy beds and breakfast was very good
Stayed 1 night in Dec 2023

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to get in/out of parking lot
Stayed 2 nights in Dec 2023

10/10 Excellent

Lee

Liked: Cleanliness, property conditions & facilities
Easy, clean and convenient
Stayed 1 night in Dec 2023

10/10 Excellent

Tammey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean!!!!
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Stayed 3 nights in Dec 2023

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Customer Service
The overall stay was the quality we’ve always experienced at Holiday Inn Express & Suites. But this one in Matthews, NC has a true customer service gem for a front desk manager. I believe his name is James. Pleasant, personable, and excellent customer service skills…James’ interaction with my wife and I was the type of service that tells your clients they are his priority, they are appreciated, and that he would like to see them again. Job well done.
Stayed 3 nights in Dec 2023

10/10 Excellent

Roneka

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Janet

Stayed 2 nights in Dec 2023

8/10 Good

Kim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel stay
I enjoyed stay at Holiday Inn Express very much. Everyone at front desk was awesome! With special mention to James, he should be considered the ambassador to your hotel. the included breakfast buffet was an added pleasure to starting the day. The only reason did not provide 5 stars was housekeeping was slack at times and had to be searched for to clean room and provide fresh bathroom items.
Stayed 5 nights in Dec 2023

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Haley

Stayed 4 nights in Nov 2023

8/10 Good

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay but we didn’t get much sleep because the people in the room directly above us sounded like 42 hippos running around at 4:30 am. We had our fan on full time and could still hear every step they took.
Stayed 1 night in Nov 2023

10/10 Excellent

Maryjane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Comfy beds. Very clean.friendly staff. Also good breakfast
Stayed 2 nights in Nov 2023

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. My bed had a terrible squeak in it. Every time you’d move or turn over it would squeak. Didn’t have a working phone in the room. But overall it was a nice stay. I’m picky about where I stay because I’m a germaphobe and I can say this place was clean.
Stayed 2 nights in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023