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Hyatt Place Charlotte Downtown

3.0 star property
3-star hotel near Spectrum Center

Choose dates to view prices

Photo gallery for Hyatt Place Charlotte Downtown

Front of property - evening/night
Lobby sitting area
Terrace/patio
Interior entrance
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
222 South Caldwell Street, Charlotte, NC, 28202
  • Spectrum Center
    ‪4 min walk‬
  • NASCAR Hall of Fame
    ‪5 min walk‬
  • Charlotte Convention Center
    ‪5 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Shower)

  • 63 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (Boardroom Suite)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, City View (Boardroom Suite)

  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds (High Floor)

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed (High Floor)

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed (High Floor)

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Shower)

  • 55 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds

  • 46.3 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Shower)

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

  • 79 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Charlotte

Uptown Charlotte stay.At this Uptown Charlotte hotel, you'll be well placed to visit Spectrum Center and NASCAR Hall of Fame, both within a 5-minute walk. Bank of America Stadium and Charlotte Convention Center are also within 3 miles (5 km).

What's nearby

  • Spectrum Center - 4 min walk - 0.4 km
  • Queen City Quarter - 4 min walk - 0.4 km
  • NASCAR Hall of Fame - 5 min walk - 0.4 km
  • Charlotte Convention Center - 5 min walk - 0.5 km
  • Bank of America Stadium - 17 min walk - 1.4 km

Getting around

  • 3rd St - Convention Center Station - 4 min walk
  • Charlotte Station - 7 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 18 min drive

Restaurants

  • ‪Burger King - ‬4 min walk
  • ‪Midnight Diner - ‬4 min walk
  • ‪Buffalo Wild Wings - ‬5 min walk
  • ‪Redeye Diner - ‬7 min walk
  • ‪Nuvole Rooftop TwentyTwo - ‬7 min walk

About this property

Hyatt Place Charlotte Downtown

3-star hotel near Spectrum Center
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 2002 square feet (186 square meters) and includes conference space. A 24-hour fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Hyatt Place Charlotte Downtown. For a fee, parking is available.

This 3-star Charlotte hotel is smoke free.

  • 1 building
  • 172 guestrooms or units
  • 7 levels
  • Meeting rooms
  • 2002 sq ft of conference space
  • 186 sq m of conference space
  • Full breakfast (free)
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place Charlotte Downtown offers 172 air-conditioned accommodations with MP3 docking stations and safes. 42-inch flat-screen televisions come with premium satellite channels and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, German, Spanish

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 38 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [459 East Third Street]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Check-in for this property is located on the 10th floor.
This property's per day incidental fee deposit is refundable via credit card pending room inspection.

Renovations and closures

The property will be renovating from November 3 2024 to March 31 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Business center
  • Exterior
  • Front desk
  • Lobby

Guests will have access to the following alternate facilities during the renovation:

  • Health club
  • Recreational facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 75.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 38 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Long-term renters welcome.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Place Charlotte Downtown
Hyatt Place Hotel Charlotte Downtown
Hyatt Place Charlotte Downtown Hotel
Hyatt Place Charlotte Hotel
Hyatt Charlotte Charlotte
Hyatt Place Charlotte Downtown Hotel
Hyatt Place Charlotte Downtown Charlotte
Hyatt Place Charlotte Downtown Hotel Charlotte

Hyatt Place Charlotte Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 664 out of 1183 reviews
Rating 8 - Good. 257 out of 1183 reviews
Rating 6 - Okay. 126 out of 1183 reviews
Rating 4 - Poor. 67 out of 1183 reviews
Rating 2 - Terrible. 69 out of 1183 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a bit of construction happening inside the hotel. Didn’t affect us. When we checked into our room it had a horrible smoking smell. The hotel is a non smoking hotel. What I did like the reservation’s desk assigned us a new room right away and it was great and called and checked to make sure all was good. Would stay again!
Stayed 1 night in Feb 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Your staff were incredible accommodating, courteous and kind from check-in to check-out. This establishment will always be my first choice for a hotel stay in Charlotte.
Stayed 3 nights in Dec 2024

10/10 Excellent

Timothy

Liked: Cleanliness
Great
Stayed 1 night in Dec 2024

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Renovation in progress!
Hotel lobby and common areas are currently being renovated. I am rehabbing an ACL reconstruction, and I booked the hotel because it had a fitness center with bikes and treadmills. There was no mention of renovation on hotels.com or Hyatt website.
Stayed 1 night in Dec 2024

10/10 Excellent

MaryBrooks

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

jacqueline

Business traveller
Liked: Cleanliness, staff & service, amenities
The only reason why I couldn’t give 5 stars overall was because some of it was under construction. But staff couldn’t have been better, room was very clean & tidy. Breakfast was fine.
Stayed 1 night in Dec 2024

8/10 Good

JOANN

Liked: Property conditions & facilities, room comfort
Hyatt Place Charlotte
Nice stay - property in renovating mode. Close to Spectrum Center.
Stayed 1 night in Dec 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Amber

Stayed 1 night in Nov 2024

10/10 Excellent

Tammy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Gabriel, Pittsburgh

Disliked: Cleanliness, staff & service, property conditions & facilities
Wouldn’t stay again. Big difference between photos in physical space
Stayed 2 nights in Nov 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No curtains on windows in downtown. Was not a fan of that even if the windows are tinted. Otherwise five stars, newly renovated. Entrance to lobby difficult to find
Stayed 1 night in Nov 2024

10/10 Excellent

Derrick

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Tammy

Stayed 1 night in Nov 2024

2/10 Terrible

Matthew

Stayed 1 night in Oct 2024

6/10 Okay

Catherine

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Brian

Stayed 1 night in Nov 2024

2/10 Terrible

Justin

Stayed 1 night in Nov 2024

2/10 Terrible

Chase

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was terrible. It was stinky and under construction. I had to go to the 5the floor to check in and they required you to do valet. Non of this was disclosed to me when booking originally.
Stayed 1 night in Nov 2024

10/10 Excellent

daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

BORAMAE

Stayed 1 night in Oct 2024

6/10 Okay

Derrick

Stayed 1 night in Nov 2024

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location in uptown Charlotte
Stayed 1 night in Nov 2024

6/10 Okay

Tiffany

I will never stay here again !!! I was charged for valet parking for the three days that I stayed in this establishment mind you I don’t have a car nor do I know how to drive. Now u have to wait for them to refund me back the rest of my security deposit
Stayed 3 nights in Nov 2024