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Sleep Inn Matthews - Charlotte

2.5 star property
Enjoy free breakfast at this Matthews hotel

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sleep Inn Matthews - Charlotte

Pool
Standard Room, 2 Queen Beds, Non Smoking
Exterior
Lobby sitting area
Lobby sitting area

Reviews

7.6 out of 10

Good

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Breakfast included
  • Parking included

Explore the area

Map
9900 Matthews Park Dr, Matthews, NC, 28105
  • Novant Health Matthews Medical Center
    4 min drive
  • Sportsplex at Matthews
    4 min drive
  • McAlpine Creek Greenway
    6 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    25 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Comfort Inn Matthews - Charlotte

Pool
Breakfast included
Parking included
Free WiFi
4.1 out of 5, Very good, (1136)
The price is CA $146
per night
CA $168 total
includes taxes & fees
13 Dec - 14 Dec
Comfort Inn Matthews - Charlotte

About the area

Matthews

In suburbs.Within 12 miles (20 km) of this hotel, you'll find SouthPark Mall and Spectrum Center. Queen City Quarter and Discovery Place are within 12 miles (20 km).

What's nearby

  • Novant Health Matthews Medical Center - 4 min drive - 3.2 km
  • Sportsplex at Matthews - 4 min drive - 3.3 km
  • Spectrum Center - 14 min drive - 16.6 km
  • Charlotte Convention Center - 15 min drive - 17.1 km
  • SouthPark Mall - 16 min drive - 15.5 km

Getting around

  • Charlotte Station - 16 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 25 min drive

Restaurants

  • ‪Chick-fil-A - ‬1 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Texas Roadhouse - ‬13 min walk
  • ‪East 74 Family Restaurant - ‬4 min drive
  • ‪Hibachi Buffet - ‬5 min walk

About this property

Sleep Inn Matthews - Charlotte

Enjoy free breakfast at this Matthews hotel
Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Sleep Inn Matthews - Charlotte also features a vending machine, coffee/tea in a common area, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this Matthews hotel.

  • 79 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • 1 conference room
Sleep Inn Matthews - Charlotte offers 79 accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Rooms have partially open bathrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:00 AM
  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe (surcharge)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to February 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • In-room safe fee: USD 1.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sleep Inn Hotel Matthews
Sleep Inn Matthews
Sleep Inn Matthews-Charlotte Hotel
Sleep Inn Matthews-Charlotte
Matthews Sleep Inn
Sleep Inn Matthews Charlotte
Sleep Inn Matthews - Charlotte Hotel
Sleep Inn Matthews - Charlotte Matthews
Sleep Inn Matthews - Charlotte Hotel Matthews

Sleep Inn Matthews - Charlotte Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 273 out of 811 reviews" "
Rating 8 - Good. 251 out of 811 reviews" "
Rating 6 - Okay. 147 out of 811 reviews" "
Rating 4 - Poor. 74 out of 811 reviews" "
Rating 2 - Terrible. 66 out of 811 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick trip
The property was friendly and quiet on the 4th floor. It was a quick trip but located in an area surrounded by shopping and restaurants
Stayed 2 nights in Aug 2024

2/10 Terrible

Kevin

Disliked: Staff & service
Rude and unhelpful staff.
Stayed 5 nights in Aug 2024

4/10 Poor

Cindie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Morris

Stayed 1 night in Jul 2024

10/10 Excellent

Camila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Jul 2024

2/10 Terrible

Alexa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No rooms where ready and everyone was in the lobby waiting at 3pm no early checks ins. Was kind of ratchet compared to Photos.
Stayed 1 night in Jul 2024

10/10 Excellent

Kelsey

Stayed 1 night in Jul 2024

6/10 Okay

Laura Kaye

Liked: Staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Raul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to rest
Stayed 2 nights in Jul 2024

6/10 Okay

Tracy

Liked: Cleanliness
Stayed 2 nights in Jul 2024

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Diego

Disliked: Property conditions & facilities
Was able to get a haircut
Stayed 1 night in Jul 2024

4/10 Poor

Carlisha

Stayed 1 night in Jun 2024

8/10 Good

Marilyn

Liked: Cleanliness, staff & service
The pool was out of order. Vending machine and drink machine were out of order
Stayed 2 nights in Jul 2024

10/10 Excellent

Dennis

Stayed 1 night in Jul 2024

10/10 Excellent

Azad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing
Stayed 4 nights in Jun 2024

8/10 Good

Melanie

Liked: Cleanliness, staff & service, room comfort
Ok
This is an older hotel. Pool was closed on our trip end of June. Room was fine
Stayed 2 nights in Jun 2024

6/10 Okay

JOHN

Stayed 1 night in Jun 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run down; brown crusty glob on the bathroom door
This was priced like a Hilton, but it was run down. The pool was empty. There also wasn't any toilet paper in our room. But the worst was the brown streaks on the interior of the door of our bathroom. Not stains. I mean there was encrusted brown matter stuck to the door with hair sticking out of it. (Not sure of if that was related to the lack of toilet paper.) In fairness to housekeeping, the bathrooms are quite small, and the glob of who-knows-what was on the inside of a pocket door, which would rarely, if ever, be closed (and the glob seen) when cleaning a hotel room. We left as soon as we could and thankfully found some place else to stay which was much nicer at about the same price point. At first, the front desk was argumentative, saying there was no guarantee about the pool and that we took too long (45-60 minutes) to discover the problems with our room to qualify for a refund. I was told we were on the hook for at least one night, and could be moved to another room. I offered $40 in cash to settle and leave without further negotiations, which the hotel accepted. Had they offered to comp my entire stay, I still probably would have left.
Stayed 2 nights in Jun 2024

8/10 Good

Ebrahim

Liked: Cleanliness, staff & service, property conditions & facilities
It's good for the price.
Stayed 2 nights in Jun 2024

10/10 Excellent

Lekeya

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a convenient spot. Staff was very nice and pleasant. Room was clean and comfortable. Expedia failed to mention the fee for my dog, lucky I had extra funds. Pet friendly.
Stayed 2 nights in May 2024

4/10 Poor

Mike

Stayed 1 night in Jun 2024

4/10 Poor

Romney, Atlanta

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room obviously hadn’t been painted in years as there were marks and spots all over the wall, there were bugs crawling in sink and on the curtain and the towels and sheets were old and worn. When we returned to the room, they had not changed the sheets, made up the bed or did much in the way of cleaning. I guess you get what you pay for.
Stayed 2 nights in Jun 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It’s a run down hotel. Room smelled musty. Bathroom was not cleaned properly, we found a hair prior to us showering. Woke up to bites on my legs. Seemed like bed bugs. Never going back.
Stayed 1 night in Jun 2024

2/10 Terrible

Tina

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
My Son and I had stayed there for two nights. The hotel doesn’t look like anything that was on Expedia, you walk into the lobby looks horrible, the hotel needs fresh paint the carpets need to be deeply cleaned. The pool was not working was not explained to me at the time I book the rooms. The breakfast was horrendous. The lady that set up the breakfast was very rude, I do not recommend this hotel whatsoever. Makes me question if there was any big bugs.
Stayed 2 nights in Jun 2024