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Sleep Inn Matthews - Charlotte

2.5 star property
Enjoy free breakfast at this Matthews hotel

Choose dates to view prices

Photo gallery for Sleep Inn Matthews - Charlotte

Pool
Exterior
Standard Room, 2 Queen Beds, Non Smoking
Free daily buffet breakfast
Lobby
Reviews
7.6

Good

Popular amenities

  • Pet-friendly
    Pet-friendlyPet-friendly
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Air conditioning
    Air conditioningAir conditioning
  • Breakfast included
    Breakfast includedBreakfast included
  • Housekeeping
    HousekeepingHousekeeping
  • Parking included
    Parking includedParking included

Check-in time

3:00 PM

Check-out time

11:00 AM

Explore the area

Map
9900 Matthews Park Dr, Matthews, NC, 28105
  • Popular LocationNovant Health Matthews Medical Center4 min drive
  • Popular LocationSpectrum Center14 min drive
  • Popular LocationSouthPark Mall16 min drive
  • AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)25 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Comfort Inn Matthews - Charlotte
Pool
Breakfast included
Parking included
Free WiFi
4.1 out of 5, Very good, (1009)
The price is CA $170
per night
CA $195 total
includes taxes & fees
13 Jul - 14 Jul
Comfort Inn Matthews - Charlotte

About the area

Matthews

In suburbs.Within 12 miles (20 km) of this hotel, you'll find SouthPark Mall and Spectrum Center. Queen City Quarter and Discovery Place are within 12 miles (20 km).

What's nearby

  • Novant Health Matthews Medical Center - 4 min drive
  • Sportsplex at Matthews - 4 min drive
  • Spectrum Center - 14 min drive
  • Charlotte Convention Center - 15 min drive
  • SouthPark Mall - 16 min drive

Getting around

  • Charlotte Station - 16 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 25 min drive

Restaurants

  • ‪Chick-Fil-A - ‬1 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Texas Roadhouse - ‬13 min walk
  • ‪Starbucks - ‬20 min walk
  • ‪Cracker Barrel - ‬12 min walk

About this property

Sleep Inn Matthews - Charlotte

Enjoy free breakfast at this Matthews hotel
Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Sleep Inn Matthews - Charlotte also features a vending machine, coffee/tea in a common area, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this Matthews hotel.

  • 79 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • 1 conference room
Sleep Inn Matthews - Charlotte offers 79 accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Rooms have partially open bathrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:00 AM
  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • LCD TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe (surcharge)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to February 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet, per day, plus a deposit of USD 60.00 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 60.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 60.00 per stay
  • Pet fee: USD 35.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • In-room safe fee: USD 1.50 per day
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sleep Inn Hotel Matthews
Sleep Inn Matthews
Sleep Inn Matthews-Charlotte Hotel
Sleep Inn Matthews-Charlotte
Matthews Sleep Inn
Sleep Inn Matthews Charlotte
Sleep Inn Matthews - Charlotte Hotel
Sleep Inn Matthews - Charlotte Matthews
Sleep Inn Matthews - Charlotte Hotel Matthews

Sleep Inn Matthews - Charlotte Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 264 out of 772 reviews" "
Rating 8 - Good. 241 out of 772 reviews" "
Rating 6 - Okay. 138 out of 772 reviews" "
Rating 4 - Poor. 68 out of 772 reviews" "
Rating 2 - Terrible. 61 out of 772 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Siarhei

Stayed 2 nights in Feb 2024

6/10 Okay

Anna, Aurora

Disliked: Staff & service
Stayed 3 nights in Mar 2024

6/10 Okay

Cameron

Stayed 1 night in Mar 2024

10/10 Excellent

Tk

Liked: Amenities, property conditions & facilities
I like how the room look and cozy. I don’t like how they asked for deposits.
Stayed 1 night in Feb 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
This hotel is infested with bed bugs.
Stayed 1 night in Mar 2024

10/10 Excellent

Konni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 3 nights in Mar 2024

2/10 Terrible

Clinton

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me & my family (2 adults 5 small children) booked and payed on Expedia. Got there (10pm that night of booking from traveling 6 hours ). Was refused reservation, refused a refund which I still haven’t received and they ( Indian, front desk attendant & her father, Dipak (father/manager) was very very rude. So we were out of a room, out of money and issue still haven’t been resolved. Will continue to press the issue until the money is returned.
Stayed 1 night in Mar 2024

10/10 Excellent

Janicia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Mar 2024

10/10 Excellent

Molly

Stayed 1 night in Feb 2024

10/10 Excellent

Deborah

Stayed 2 nights in Jan 2024

2/10 Terrible

Keenyna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelled horrible. No housekeeping to remake beds. Had go downstairs to get new towels and wash cloths . There were bugs (stinkbugs and roaches) in our room. Broken bathroom door. Could not watch TV due to the remote not wiring properly and the language was stuck on Spanish. Stopped serving breakfast before 10am and food was not fresh or hot.
Stayed 3 nights in Jan 2024

6/10 Okay

Hemit

Stayed 1 night in Dec 2023

10/10 Excellent

Tayshawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Robert J

Travelled with family, Travelled with pets
Disliked: Cleanliness, property conditions & facilities
Roaches...
Stayed 5 nights in Dec 2023

2/10 Terrible

Stephanie

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

6/10 Okay

LINDA

Travelled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
Was supposed to get an accessable room but didn't, toliet didn't work
Stayed 1 night in Dec 2023

10/10 Excellent

Phyllis

Stayed 1 night in Dec 2023

2/10 Terrible

Maria

Disliked: Amenities
Stayed 2 nights in Dec 2023

6/10 Okay

James

Liked: Cleanliness, staff & service, room comfort
Bed was fine. T V was fine. Phone had issues, and the clock radio in the room did not work.
Stayed 1 night in Nov 2023

2/10 Terrible

Jeremiah

Disliked: Property conditions & facilities
Probably will not return
Stayed 2 nights in Nov 2023

4/10 Poor

Mercedes

Travelled with family
Very poor condition inside the room. Broken bathroom door, smelly room odor and noisy air-condition. Will stay there.
Stayed 1 night in Nov 2023

4/10 Poor

Ashley

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Kristoffer

Travelled with family
Disliked: Cleanliness
Had pee on wall behind comode shower leaked all over floor under shower door front deck people very nice no hot water 4 3 days had to take cold shower
Stayed 3 nights in Nov 2023

2/10 Terrible

Tenika

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This establishment was extremely disappointing. My family and I stay at Sleep Inn on many occasions and this is the first time I’ve been so disappointed. The rooms were dirty. Bedding was torn. We came across a roach in our room. The shower didn’t keep hot water. I had to shower in cold water. I wouldn’t recommend a stay at this facility to anyone.
Stayed 2 nights in Nov 2023

2/10 Terrible

Trevor

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Had a homeless person sleeping in the hallway. Could hear everything above and around us. The sheets were very dirty, and the room smelled bad. Breakfast also looked pretty gross and limited. The nighttime staff when we checked in were very nice and accommodating.
Stayed 1 night in Nov 2023