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Sonesta Charlotte Lower South End

3.5 star property
3.5-star hotel in Executive Park

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sonesta Charlotte Lower South End

Terrace/patio
Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Meeting facility
Lobby lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Gym
  • Pet-friendly

Explore the area

Map
5700 Westpark Drive, Charlotte, NC, 28217
  • Tyvola Square
    ‪18 min walk‬
  • United States Citizenship and Immigration Services office
    ‪4 min drive‬
  • Park Road Park
    ‪6 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (Poolside)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 2 Double Beds (Poolside)

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Balcony (Balcony)

Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 2 Double Beds, Balcony (Balcony)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony (Balcony)

Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Balcony (Balcony)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Mobility/Hearing Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible (Mobility/Hearing Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Mobility/Hearing Roll in Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible (Mobility/Hearing Roll in Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Poolside)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed (Poolside)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Sonesta ES Suites Charlotte Arrowood

Pool
Breakfast included
Pet-friendly
Parking included
3.6 out of 5, Good, (1003)
The price is CA $124
per night
CA $143 total
includes taxes & fees
10 Feb - 11 Feb
Sonesta ES Suites Charlotte Arrowood

About the area

Charlotte

Executive Park stay.Your stay at this Executive Park hotel places you within 2 miles (3 km) of Tyvola Square and United States Citizenship and Immigration Services office. York Road Community Park and Renaissance Park are also within 3 miles (5 km).

What's nearby

  • United States Citizenship and Immigration Services office - 4 min drive
  • Billy Graham Library - 6 min drive
  • SouthPark Mall - 8 min drive
  • Bank of America Stadium - 9 min drive
  • Spectrum Center - 10 min drive

Getting around

  • Charlotte Station - 12 min drive
  • Tyvola Station - 15 min walk
  • Charlotte-Douglas Intl. Airport (CLT) - 12 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Carolina Country Barbeque - ‬14 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Wingstop - ‬8 min walk
  • ‪Club Onyx - ‬3 min drive

About this property

Sonesta Charlotte Lower South End

3.5-star hotel in Executive Park
Along with a restaurant, there's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and 18 meeting rooms. Event space at this hotel measures 15000 square feet (1394 square meters) and includes conference space. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly Sonesta Charlotte Lower South End. Parking is available for a fee.

This 3.5-star Charlotte hotel is smoke free.

  • 1 building
  • 300 guestrooms or units
  • 18 levels
  • 15000 sq ft of conference space
  • 1394 sq m of conference space
  • Built in 1983
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Dining venue
Sonesta Charlotte Lower South End offers 300 accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Family friendly

  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 14 per night; includes in/out privileges)
  • Electric car charging station on site
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 17 for adults and USD 10 for children
  • 1 restaurant
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator
  • Elevator door width (inches): 36
  • Handrails in stairways
  • Stairway handrail height (inches): 34
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to April 30:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 17 for adults and USD 10 for children
  • Uncovered self parking fee: USD 14 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. The property is professionally cleaned.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Crowne Plaza Charlotte Executive Park
Crowne Plaza Executive
Crowne Plaza Executive Hotel
Crowne Plaza Executive Hotel Charlotte Park
Charlotte Marriott Executive Park Hotel Charlotte
Crowne Plaza Charlotte Executive Park Hotel
Crowne Plaza Executive Park Hotel
Crowne Plaza Executive Park
Sonesta Charlotte Lower End
Sonesta Charlotte Executive Park
Crowne Plaza Charlotte Executive Park
Sonesta Charlotte Lower South End Hotel
Sonesta Charlotte Lower South End Charlotte
Sonesta Charlotte Lower South End Hotel Charlotte

Sonesta Charlotte Lower South End Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 543 out of 1009 reviews" "
Rating 8 - Good. 195 out of 1009 reviews" "
Rating 6 - Okay. 105 out of 1009 reviews" "
Rating 4 - Poor. 75 out of 1009 reviews" "
Rating 2 - Terrible. 91 out of 1009 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen

Liked: Room comfort
Served its purpose
Our stay was just okay. Our 1st floor room and lobby area really needs updating, our headboard was peeling apart, the arms of the chair was torn. The ice machine on this floor didn't have any ice, and in the morning our elevator wasn't working, though that may have been a fluke. The pros were, The bed was firm and comfortable for a good night sleep, the bathroom was clean and the shower had great pressure, the staff were very kind and friendly. Would I stay at this hotel again, probably not, it served its purpose but was not good value for the price we paid.
Stayed 1 night in Oct 2024

4/10 Poor

Jamie

Liked: Staff & service
We booked two rooms. The hotel overall looks clean and nice; however one of our rooms had bugs crawling in the bed. To date the hotel has not refunded the $176 paid for a room that was infested with bugs- which is unacceptable. Especially for the price paid for the room. Neither room phone worked. One of the rooms the phone was missing the handset cord and the cord to plug it in the wall. Breakfast is $23 per person.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Carolina

Stayed 1 night in Sep 2024

2/10 Terrible

John

Stayed 2 nights in Jun 2024

10/10 Excellent

Denzel

Stayed 2 nights in Oct 2024

10/10 Excellent

Kristie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, great location, clean room, was so quiet we almost slept past checkout time. We will definitely stay here again when we are in the area!
Stayed 1 night in Oct 2024

4/10 Poor

Lisa Ann

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hole in carpet, cold water, pool advertised was closed had to ask for patio furniture that was advertised and stank of marijuana. Put in in another room with torn furniture then asked for another room.
Stayed 6 nights in Oct 2024

10/10 Excellent

Laurel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 2 nights in Sep 2024

2/10 Terrible

Lance

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty; Dingy; Expensive
We paid $300 for what was supposed to be a “Premium Executive” room which turned out to be just a regular room only dirty and dingy. We asked for extra pillows and were informed that they had no extra pillows.
Stayed 1 night in Oct 2024

10/10 Excellent

Katye

Stayed 1 night in Sep 2024

8/10 Good

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Juan

Liked: Property conditions & facilities
Front desk agent was really helpful. A couple of good restaurants within walking distance and breakfast is also served at the property.
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Business traveller, Travelled with group
Check in staff Elisha was exceptionally efficient
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Stayed 1 night in Oct 2024

10/10 Excellent

Pierina

Liked: Cleanliness, staff & service, property conditions & facilities
I have been there just for one day sep 30, and was leaving the other day because I just have to, so the attendance in the counter told me that they are going to reverse the money of the others days of reservation but I am still waiting …
Stayed 5 nights in Sep 2024

10/10 Excellent

Barbretta

Stayed 2 nights in Sep 2024

8/10 Good

Shelly

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highway view
It was more of a view of HWY 77. Dog friendly with a balcony.
Stayed 2 nights in Sep 2024

6/10 Okay

Jaylen

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Sep 2024

8/10 Good

Shawna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not new but not too shabby
Thought this was a new new building, but it’s actually a new company in an older building. The changes they’ve made to the building so far are great and I look forward to visiting again for a better impression.
Stayed 1 night in Oct 2024

10/10 Excellent

Danielle

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Alejandro

Stayed 5 nights in Sep 2024

10/10 Excellent

Jessica

Stayed 2 nights in Sep 2024

8/10 Good

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Sep 2024