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Sonesta Charlotte Lower South End

3.5 star property
3.5-star hotel near Billy Graham Library

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sonesta Charlotte Lower South End

Terrace/patio
Exterior
Lobby
Superior Room, 2 Double Beds
Lobby lounge

Reviews

8.0 out of 10

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Gym
    Gym
  • Pool
    Pool

Explore the area

Map
5700 Westpark Drive, Charlotte, NC, 28217
  • United States Citizenship and Immigration Services office
    4 min drive
  • Billy Graham Library
    6 min drive
  • Park Road Park
    6 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    12 min drive

Room options

View all photos for Deluxe Room, 2 Double Beds (Poolside)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 2 Double Beds (Poolside)

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Balcony (Balcony)

Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 2 Double Beds, Balcony (Balcony)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony (Balcony)

Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Balcony (Balcony)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Mobility/Hearing Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible (Mobility/Hearing Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Mobility/Hearing Roll in Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible (Mobility/Hearing Roll in Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Poolside)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed (Poolside)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Sonesta ES Suites Charlotte Arrowood

Pool
Breakfast included
Pet-friendly
Parking included
3.6 out of 5, Good, (1000)
The price is CA $138
per night
CA $159 total
includes taxes & fees
8 Dec - 9 Dec
Sonesta ES Suites Charlotte Arrowood

About the area

Charlotte

Executive Park stay.Your stay at this Executive Park hotel places you within 2 miles (3 km) of Tyvola Square and United States Citizenship and Immigration Services office. York Road Community Park and Renaissance Park are also within 3 miles (5 km).

What's nearby

  • United States Citizenship and Immigration Services office - 4 min drive - 3.1 km
  • Billy Graham Library - 6 min drive - 5.5 km
  • SouthPark Mall - 8 min drive - 6.8 km
  • Spectrum Center - 10 min drive - 10.2 km
  • Carowinds Theme Park - 13 min drive - 12.2 km

Getting around

  • Charlotte Station - 12 min drive
  • Tyvola Station - 15 min walk
  • Charlotte-Douglas Intl. Airport (CLT) - 12 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Carolina Country Barbeque - ‬14 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Wingstop - ‬8 min walk
  • ‪Club Onyx - ‬3 min drive

About this property

Sonesta Charlotte Lower South End

3.5-star hotel near Billy Graham Library
Sonesta Charlotte Lower South End offers its guests a seasonal outdoor pool, an indoor pool, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. A business center and 18 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 15000 square feet (1394 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Sonesta Charlotte Lower South End. For a fee, parking is available.

This 3.5-star Charlotte hotel is smoke free.

  • 1 building
  • 300 guestrooms or units
  • 18 levels
  • 15000 sq ft of conference space
  • 1394 sq m of conference space
  • Built in 1983
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Dining venue
Sonesta Charlotte Lower South End offers 300 accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Family friendly

  • Indoor pool
  • Refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 12 per night; includes in/out privileges)
  • Electric car charging station on site
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 17 for adults and USD 10 for children
  • 1 restaurant
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Seasonal outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator
  • Elevator door width (inches): 36
  • Handrails in stairways
  • Stairway handrail height (inches): 34
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to April 30:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 17 for adults and USD 10 for children
  • Uncovered self parking fee: USD 12 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. The property is professionally cleaned.

We should mention

  • The seasonal pool will open in May and close in August.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Crowne Plaza Charlotte Executive Park
Crowne Plaza Executive
Crowne Plaza Executive Hotel
Crowne Plaza Executive Hotel Charlotte Park
Charlotte Marriott Executive Park Hotel Charlotte
Crowne Plaza Charlotte Executive Park Hotel
Crowne Plaza Executive Park Hotel
Crowne Plaza Executive Park
Sonesta Charlotte Lower End
Sonesta Charlotte Executive Park
Crowne Plaza Charlotte Executive Park
Sonesta Charlotte Lower South End Hotel
Sonesta Charlotte Lower South End Charlotte
Sonesta Charlotte Lower South End Hotel Charlotte

Sonesta Charlotte Lower South End Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 532 out of 1015 reviews" "
Rating 8 - Good. 202 out of 1015 reviews" "
Rating 6 - Okay. 107 out of 1015 reviews" "
Rating 4 - Poor. 82 out of 1015 reviews" "
Rating 2 - Terrible. 92 out of 1015 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kanauve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visit was excellent! The view was great and the king size bed was so comfortable. The body soap that supplied smelled terrible but so if you forgot soap just go to the family dollar 4 mins away. Service was great, very polite. Will be returning again!
Stayed 3 nights in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Rebecca

Travelled with family
Liked: Staff & service
Property smelled like weed , shady at times , location was close to venue probably wouldn’t stay there again
Stayed 2 nights in Jul 2024

10/10 Excellent

Joshlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

SemaJ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I don't see a rationale to pay for parking
I enjoyed the view
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Pool closed down
Literally only went on a solo trip to relax and swim. The pool was closed down. She stated it was on the website but I guess if you don’t book through their website you wouldn’t know that. So that ruined the point of my trip. They have now started charging for parking as well.
Stayed 2 nights in Aug 2024

10/10 Excellent

Isis k

Liked: Cleanliness, staff & service
👌
Stayed 1 night in Aug 2024

4/10 Poor

Magdalena

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Kernell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The place was wonderful and safe great staff and bartender and the food was delicious as well for breakfast and dinner and the hotel was nice and quiet and clean and comfortable
Stayed 2 nights in Aug 2024

10/10 Excellent

Tkeyah

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Don't plan on resting
Kids running thru hallway up until 0230.Loud talking neighbors
Stayed 1 night in Aug 2024

10/10 Excellent

Loren

Stayed 1 night in Apr 2024

8/10 Good

krystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Bernard

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice, the rooms were stale, the carpets in the hotel were not clean. In the restaurant the buffett breakfast was not hot. The chairs was not clean and when 2 people got up from the table they cleaned around and not the whole table. The pool was out of service. On today the water was shut off.
Stayed 3 nights in Aug 2024

6/10 Okay

Brandi

Liked: Cleanliness, staff & service
Property stated they had starbucks daily but it was closed on. sunday. The day we were leaving the water was shut off . We couldn’t even shower before we left . I wish we had been notified by the property about upcoming water maintenance in advance.
Stayed 2 nights in Aug 2024

8/10 Good

Francina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice, the staff was exceptional! We took advantage of the hotel restaurant for breakfast and it was amazing! Overall, it was a pleasant stay with just a couple of small issues. However, we were very disappointed that the pool wasn’t available. Also, the carpet had a horrible smell. Those were the only negatives in our stay but in hindsight we should have mentioned the smell. It wasn’t unbearable so we just dealt with it.
Stayed 4 nights in Jul 2024

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
Front desk clerk was incompetent and unprofessional
Stayed 1 night in Aug 2024

10/10 Excellent

Tamieka

Stayed 1 night in Jul 2024

10/10 Excellent

VINCENT

Stayed 3 nights in Jul 2024

10/10 Excellent

Rima

Stayed 2 nights in Aug 2024

10/10 Excellent

Brayam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jordan

Stayed 1 night in Jul 2024

6/10 Okay

Donshay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Erinnae

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The pool was kind of dirty, and the indoor portion of the pool is closed indefinitely, but the room was clean and there were a lot of amenities. Restaurant onsite, breakfast available for $22 (kinda high, but convenient), Starbucks on weekday mornings, little convenience store for snacks, an AWESOME partially fenced area that we could let our dogs run free in, plenty of outdoor seating to lounge by the pool, and the property didn’t feel busy even though there was an event onsite and it seemed to be a top hotel for airline staff. We had a great time!
Stayed 3 nights in Jul 2024