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Sonesta ES Suites Charlotte Arrowood

3.0 star property
3-star hotel near United States Citizenship and Immigration Services office

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Photo gallery for Sonesta ES Suites Charlotte Arrowood

Front of property
39-inch LCD TV with cable channels, TV
Seasonal outdoor pool
Full-size fridge, microwave, stovetop, dishwasher
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Laundry
  • Gym
  • 24/7 front desk

Explore the area

Map
7925 Forest Pine Drive, Charlotte, NC, 28273
  • United States Citizenship and Immigration Services office
    ‪3 min drive‬
  • Quail Hollow Club
    ‪9 min drive‬
  • Carowinds Theme Park
    ‪10 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, Multiple Beds, Accessible, Multiple View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, Multiple Beds, Accessible, Multiple View

  • Sleeps 5
  • 2 King Beds

View all photos for Room, Multiple Beds, Accessible, Multiple View (Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, Multiple Beds, Accessible, Multiple View (Tub)

  • Sleeps 5
  • 2 King Beds

View all photos for Room, 2 Double Beds, Accessible, Multiple View (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Double Beds, Accessible, Multiple View (Hearing)

  • Sleeps 5
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Multiple View (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Studio Suite, 1 King Bed, Accessible, Multiple View (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Multiple View (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Multiple View (Hearing)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Multiple View (Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible, Multiple View (Tub)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Multiple View (Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Studio Suite, 1 King Bed, Accessible, Multiple View (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Multiple View (Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Multiple View (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible, Multiple View (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, Multiple Beds, Accessible, Multiple View (Hearing)

  • Sleeps 7
  • 3 King Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Multiple View (Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Studio Suite, 1 King Bed, Accessible, Multiple View (Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Multiple Beds, Multiple View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Suite, Multiple Beds, Multiple View

  • Sleeps 7
  • 3 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Multiple View (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Multiple View (Hearing)

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio Suite, 1 King Bed, Multiple View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Studio Suite, 1 King Bed, Multiple View

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Multiple View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Suite, 1 King Bed, Multiple View

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, Multiple Beds, Multiple View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Suite, Multiple Beds, Multiple View

  • Sleeps 5
  • 2 King Beds

View all photos for Superior Suite, 2 Double Beds, Multiple View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Suite, 2 Double Beds, Multiple View

  • Sleeps 5
  • 2 Double Beds

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About the area

Charlotte

Arrowood stay.A stay at this Arrowood hotel places you within 3 miles (5 km) of United States Citizenship and Immigration Services office and 6 miles (10 km) of Quail Hollow Club. Carowinds Theme Park is within 6 miles (10 km) and NASCAR Hall of Fame is within 9 miles (15 km).

What's nearby

  • United States Citizenship and Immigration Services office - 3 min drive - 2.7 km
  • Quail Hollow Club - 9 min drive - 7.5 km
  • Carowinds Theme Park - 10 min drive - 8.7 km
  • SouthPark Mall - 10 min drive - 10.2 km
  • NASCAR Hall of Fame - 11 min drive - 12.8 km

Getting around

  • Arrowood Station - 4 min drive
  • Charlotte Station - 17 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 14 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Zaxby's - ‬4 min drive
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬3 min drive
  • ‪Ayrsley Grand Cinemas 14 - ‬5 min drive

About this property

Sonesta ES Suites Charlotte Arrowood

3-star hotel near United States Citizenship and Immigration Services office
Sonesta ES Suites Charlotte Arrowood offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Free breakfast is served daily. Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Sonesta ES Suites Charlotte Arrowood. Self parking is free.

Smoking is allowed in designated areas at this 3-star Charlotte hotel.

  • 1 building
  • 119 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Television in lobby
  • Elevator
  • Smoking in designated areas
Sonesta ES Suites Charlotte Arrowood offers 119 accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 39-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Languages

English, Spanish

Similar properties

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Hyatt Place Charlotte/Arrowood

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includes taxes & fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)

Room amenities

Entertainment

  • 39-inch LCD TV with cable channels

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 150 per stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. The property is professionally cleaned.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Sonesta Arrowood Charlotte
Sonesta Charlotte ES Suites Arrowood
Sonesta ES Suites Arrowood
Sonesta ES Suites Arrowood Hotel
Sonesta ES Suites Arrowood Hotel Charlotte
Sonesta ES Suites Charlotte
Sonesta ES Suites Charlotte Arrowood
Sonesta Suites Charlotte Arrowood
Staybridge Suites Charlotte Arrowood Hotel Charlotte
Sonesta ES Suites Charlotte Arrowood Hotel
Sonesta ES Suites Charlotte Arrowood Hotel
Sonesta ES Suites Charlotte Arrowood Charlotte
Sonesta ES Suites Charlotte Arrowood Hotel Charlotte

Sonesta ES Suites Charlotte Arrowood Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 358 out of 1021 reviews
Rating 8 - Good. 219 out of 1021 reviews
Rating 6 - Okay. 148 out of 1021 reviews
Rating 4 - Poor. 133 out of 1021 reviews
Rating 2 - Terrible. 163 out of 1021 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Tina

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

4/10 Poor

Sandra

Travelled with family
Disliked: Staff & service, property conditions & facilities
The suite appliances were not working properly, had to switch room. Then the bedroom TV didn't have the power cord to the TV, we had a party of 3, they gave us 2 towels and was hesitating in giving us a 3rd. The breakfast was horrific... Not a good exeperince.
Stayed 1 night in Mar 2025

6/10 Okay

Erika

Stayed 1 night in Dec 2024

6/10 Okay

Shaquana

Property was close to a nice restaurant
Stayed 3 nights in Dec 2024

10/10 Excellent

Levyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mostly enjoyed our stay
Found the room to be very comfortable, clean and well equipped. My only complaint is maintenance. Baseboards were peeling off the walls and bathroom exhaust was very poor, causing high humidity in the room after a shower. TV was missing channels on and off during a 2 week stay. Staff was very friendly and attentive.
Stayed 7 nights in Oct 2024

4/10 Poor

Mandee-Lee

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The concept of the suite was a great idea however, the last night we realised our pillow was dirty and had blood stain on it, there was a roach in the kitchen and the sheet had stains and holes
Stayed 2 nights in Dec 2024

2/10 Terrible

Michael

Stayed 3 nights in Dec 2024

6/10 Okay

Juan Carlos

Liked: Property conditions & facilities
Disliked: Staff & service
I thought it would be a good hotel for a wedding night but it wasn't true But anyway, thank you
Stayed 2 nights in Dec 2024

8/10 Good

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient location ,stayed overnite for the TransSiberian Christmas show Saturday 3 pm show
Stayed 1 night in Dec 2024

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Dec 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Justin

Stayed 1 night in Oct 2024

10/10 Excellent

julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Place was clean
Stayed 1 night in Dec 2024

10/10 Excellent

sascha, Charlotte

Stayed 7 nights in Nov 2024

8/10 Good

trudi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff friendly and helpful
Stayed 1 night in Dec 2024

2/10 Terrible

Tamara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was unsanitary and left within 20 mins
Stayed 1 night in Nov 2024

6/10 Okay

Tyrone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room had no hot water in either bathroom. Stay would have been perfect with a little bit of hot water
Stayed 1 night in Dec 2024

2/10 Terrible

Heba

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Not clean, no one answers the front desk. Hallways smell. Bodywash was empty in the shower. Desk with stains
Stayed 1 night in Dec 2024

8/10 Good

Mailing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Lturner117

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This room was oretty nice but had bugs in bed. Also the dininf srea smelled like a nursing homw with urine. Never found the source. Food selection was poor and dining room staff was rude.
Stayed 1 night in Nov 2024

6/10 Okay

Brandon

Stayed 5 nights in Nov 2024

4/10 Poor

Marshall

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs a cleaning
I expected the place to be cleaner. It was dirty and dated.
Stayed 1 night in Dec 2024

10/10 Excellent

Ismael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lynette, Rushville

Travelled with partner
Liked: Amenities
Great stay. Friendly people, nice breakfast, clean rooms. Quiet.
Stayed 1 night in Dec 2024