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Sonesta ES Suites Charlotte Arrowood

3.0 star property
3-star hotel near United States Citizenship and Immigration Services office

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sonesta ES Suites Charlotte Arrowood

Front of property
Seasonal outdoor pool
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Full-size fridge, microwave, stovetop, dishwasher
39-inch LCD TV with cable channels, TV

Reviews

7.2 out of 10

Good

Popular amenities

  • Breakfast included
  • Gym
  • 24/7 front desk
  • Pool
  • Pet-friendly
  • Laundry

Explore the area

Map
7925 Forest Pine Drive, Charlotte, NC, 28273
  • United States Citizenship and Immigration Services office
    3 min drive
  • TopGolf
    6 min drive
  • Park Road Park
    7 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    14 min drive

Room options

View all photos for Room, Multiple Beds, Accessible, Multiple View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, Multiple Beds, Accessible, Multiple View

  • Sleeps 5
  • 2 King Beds

View all photos for Room, Multiple Beds, Accessible, Multiple View (Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, Multiple Beds, Accessible, Multiple View (Tub)

  • Sleeps 5
  • 2 King Beds

View all photos for Room, 2 Double Beds, Accessible, Multiple View (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Double Beds, Accessible, Multiple View (Hearing)

  • Sleeps 5
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Multiple View (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Studio Suite, 1 King Bed, Accessible, Multiple View (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Multiple View (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Multiple View (Hearing)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Multiple View (Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible, Multiple View (Tub)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Multiple View (Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Studio Suite, 1 King Bed, Accessible, Multiple View (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Multiple View (Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Multiple View (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible, Multiple View (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, Multiple Beds, Accessible, Multiple View (Hearing)

  • Sleeps 7
  • 3 King Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Multiple View (Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Studio Suite, 1 King Bed, Accessible, Multiple View (Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Multiple Beds, Multiple View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Suite, Multiple Beds, Multiple View

  • Sleeps 7
  • 3 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Multiple View (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Multiple View (Hearing)

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio Suite, 1 King Bed, Multiple View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Studio Suite, 1 King Bed, Multiple View

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Multiple View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Suite, 1 King Bed, Multiple View

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, Multiple Beds, Multiple View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Suite, Multiple Beds, Multiple View

  • Sleeps 5
  • 2 King Beds

View all photos for Superior Suite, 2 Double Beds, Multiple View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Suite, 2 Double Beds, Multiple View

  • Sleeps 5
  • 2 Double Beds

About the area

Charlotte

Arrowood stay.A stay at this Arrowood hotel places you within 3 miles (5 km) of United States Citizenship and Immigration Services office and 6 miles (10 km) of Quail Hollow Club. Carowinds Theme Park is within 6 miles (10 km) and NASCAR Hall of Fame is within 9 miles (15 km).

What's nearby

  • United States Citizenship and Immigration Services office - 3 min drive
  • Quail Hollow Club - 9 min drive
  • Carowinds Theme Park - 10 min drive
  • SouthPark Mall - 10 min drive
  • Charlotte Premium Outlets - 10 min drive

Getting around

  • Arrowood Station - 4 min drive
  • Charlotte Station - 17 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 14 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Zaxby's - ‬4 min drive
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬3 min drive
  • ‪Ayrsley Grand Cinemas 14 - ‬5 min drive

About this property

Sonesta ES Suites Charlotte Arrowood

3-star hotel near United States Citizenship and Immigration Services office
Sonesta ES Suites Charlotte Arrowood offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Free breakfast is served daily. Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Sonesta ES Suites Charlotte Arrowood. Self parking is free.

Smoking is allowed in designated areas at this 3-star Charlotte hotel.

  • 1 building
  • 119 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Television in lobby
  • Elevator
  • Smoking in designated areas
Sonesta ES Suites Charlotte Arrowood offers 119 accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 39-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Languages

English, Spanish

Property amenities

Family friendly

  • Full-sized refrigerator
  • Grocery/convenience store
  • Kitchen
  • Laundry facilities
  • Microwave
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–9:00 AM
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 36
  • Thin carpet in room
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36

Room amenities

Entertainment

  • 39-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 150 per stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. The property is professionally cleaned.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Sonesta Arrowood Charlotte
Sonesta Charlotte ES Suites Arrowood
Sonesta ES Suites Arrowood
Sonesta ES Suites Arrowood Hotel
Sonesta ES Suites Arrowood Hotel Charlotte
Sonesta ES Suites Charlotte
Sonesta ES Suites Charlotte Arrowood
Sonesta Suites Charlotte Arrowood
Staybridge Suites Charlotte Arrowood Hotel Charlotte
Sonesta ES Suites Charlotte Arrowood Hotel
Sonesta ES Suites Charlotte Arrowood Hotel
Sonesta ES Suites Charlotte Arrowood Charlotte
Sonesta ES Suites Charlotte Arrowood Hotel Charlotte

Sonesta ES Suites Charlotte Arrowood Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 348 out of 1002 reviews" "
Rating 8 - Good. 227 out of 1002 reviews" "
Rating 6 - Okay. 156 out of 1002 reviews" "
Rating 4 - Poor. 121 out of 1002 reviews" "
Rating 2 - Terrible. 150 out of 1002 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Olivia

Stayed 3 nights in Aug 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

4/10 Poor

Cameron

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Roaches, you don’t see them when you go in but baby when the lights go out at night! Huge inconvenience to have to load your stuff and move to another room so they can spray to find out that there is roaches in there too, they was outside, so to have to wash all you items your family bought load up everything to make sure you don’t carry them home is horrible! On top of the price we paid if the room was 59$ a night ok but that’s not what we paid
Stayed 2 nights in Sep 2024

6/10 Okay

Robin

Travelled with partner
Liked: Staff & service, amenities
Seats in lobby were damaged and covered with Duck Tape. Cigarette buds round outside of property. Sleeping room was clean.
Stayed 2 nights in Sep 2024

10/10 Excellent

Duston

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Sep 2024

6/10 Okay

Mark

Liked: Staff & service, property conditions & facilities
Rooms were ok. But the A/C unit sounded like a jet engine when it kicked on at 3 in the morning. Will not stay here again. I did like the room and location was ok. But, I need sleep and I know hotels can be noisy but this was over the top.
Stayed 1 night in Sep 2024

2/10 Terrible

Dana

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Horrible experience. The hotel was dirty and felt very unsafe. We left after being there 15 minutes and stayed elsewhere. Would not recommend this property!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Keri

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect for a nice, relaxing girls’ weekend. The room was huge, much bigger and better than the description. Living area/kitchen. Two queen bedrooms and two full bathrooms. The courtyard was nice. The continental breakfast was also nice.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
….
Stayed 5 nights in Aug 2024

6/10 Okay

Shelley

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 8 nights in Aug 2024

10/10 Excellent

April

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and quiet
Stayed 4 nights in Jun 2024

8/10 Good

JEAN-GUY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was Great
Stayed 2 nights in Aug 2024

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y limpieza
Stayed 2 nights in Aug 2024

8/10 Good

JEAN-GUY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2024

10/10 Excellent

Manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

JEAN-GUY

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Aug 2024

10/10 Excellent

Brandy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was amazing, breakfast was a added bonus. The pool was clean the whole experience was well worth the money. I'd put this as one of the best hotels I've ever stayed at! 5 stars across the board!!
Stayed 7 nights in Aug 2024

2/10 Terrible

Narshika

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Tychell

Stayed 28 nights in Jul 2024

4/10 Poor

Marcine

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed there from 8/3/24 - 8/7/24 we stayed in room 213, the first day we got there and tried taking a shower the shower fixtures fell out, we had to call first service, they didn’t answer, I took picture and went down stairs to show the front desk, they said they’d send someone up, wen back up stairs and tried pressing my clothing in the mean time, the heater drained waited over my clothing several times, so it wasn’t working had to call first service again to complain, no one came, my husband has to go back to the front desk to find out what was going on they said someone would come up, eventually someone came fixed the fixture and brought a heater. When packing to leave I realized my brown leather wrist bracelet was missing, I brought only 6 pieces of jewelry, one of them was a brown leather bracelet and another was a brown leather bracelet, and I looked all over the room and our car never found the bracelet, the clasp on that bracelet is strong and would not have fallen off my wrist, when ever we travel we always put the do not disturb sign on the door, we do not like anyone coming into our room when we stay at a hotel, we did the same this trip and one of this hotels staff clearly came into our room and took this bracelet, we travelled lightly so we know what we had, it bracelet was not expensive but the fact that staff came into our room when we put up the sign to not enter made us feel violated we will never stay at the hotel again
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Dametria

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

TARA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Sierra

Liked: Cleanliness, property conditions & facilities
We enjoyed our stay at this suite very much, so it was very cleanly and Conveniently located, the pool was perfect and so is the surrounding area. The yard is beautiful could stay in enjoy it. This could be a little bit friendlier it's not a lot of southern hospitality there but other than that I love this day and would be more than happy to stay again.
Stayed 7 nights in Jul 2024

10/10 Excellent

Priyanka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024