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The Ritz-Carlton, Charlotte

5.0 star property
5-star luxury hotel near Queen City Quarter

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Photo gallery for The Ritz-Carlton, Charlotte

Exterior
Property grounds
Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Sauna, hot tub, body treatments, body wraps, body scrubs, detox wraps
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Housekeeping
  • Free WiFi
  • Laundry

Explore the area

Map
201 East Trade Street, Charlotte, NC, 28202
  • Spectrum Center
    ‪3 min walk‬
  • Charlotte Convention Center
    ‪6 min walk‬
  • Bank of America Stadium
    ‪15 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪11 min drive‬

Room options

View all photos for Executive Suite, 1 Bedroom, Garden View

42-inch Smart TV with cable channels, TV, Netflix

Executive Suite, 1 Bedroom, Garden View

  • 101 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Hearing Accessible)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking, City View (Hearing Accessible)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Executive Suite, 1 Bedroom, Non Smoking, City View (Hearing Accessible)

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Garden View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Executive Suite, 1 Bedroom, Garden View

  • 101 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed

  • 47 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, City View

42-inch Smart TV with cable channels, TV, Netflix

Executive Suite, 1 Bedroom, City View

  • 101 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom

  • 82 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Queen Beds

  • 47 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Garden View

  • 47 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the area

Charlotte

Uptown Charlotte stay.A stay at this Uptown Charlotte hotel places you steps from Queen City Quarter and within a 5-minute walk of Spectrum Center. Charlotte Convention Center and Bechtler Museum of Modern Art are also within half a mile (1 km).

What's nearby

  • Queen City Quarter - 1 min walk - 0.1 km
  • Spectrum Center - 3 min walk - 0.3 km
  • Charlotte Convention Center - 6 min walk - 0.6 km
  • NASCAR Hall of Fame - 9 min walk - 0.8 km
  • Bank of America Stadium - 15 min walk - 1.3 km

Getting around

  • Tryon Street Tram Stop - 2 min walk
  • Charlotte Station - 5 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 11 min drive

Restaurants

  • ‪Redeye Diner - ‬1 min walk
  • ‪Nuvole Rooftop TwentyTwo - ‬1 min walk
  • ‪Tupelo Honey - ‬4 min walk
  • ‪Eddie V's Prime Seafood - ‬3 min walk
  • ‪Chima Steakhouse - ‬3 min walk

About this property

The Ritz-Carlton, Charlotte

5-star luxury hotel near Queen City Quarter
The Ritz-Carlton, Charlotte offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 8 meeting rooms, and limo/town car service. A 24-hour fitness center, spa services, and gift shops/newsstands are also featured at the luxury The Ritz-Carlton, Charlotte. Parking is available for a fee.

This 5-star Charlotte hotel is smoke free.

  • 1 building
  • 146 guestrooms or units
  • 18 levels
  • 4 bars or lounges
  • Built in 2009
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Dining venue
The Ritz-Carlton, Charlotte offers 146 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 42-inch Smart televisions come with cable channels and Netflix.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The Ritz-Carlton Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Languages

English, French, German, Spanish

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Exterior

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (USD 40 per day)

Food and drink

  • Full breakfast available for a fee: USD 28 to 100 per person
  • 4 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 42-inch smart TV with cable channels
  • Netflix

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from March 4 2025 to August 7 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 28 to 100 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Valet parking fee: USD 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlotte Ritz-Carlton
Ritz-Carlton Charlotte
Ritz-Carlton Hotel Charlotte
Ritz-Carlton Charlotte Hotel
The Ritz-Carlton, Charlotte Hotel Charlotte
The Ritz Carlton Charlotte
The Ritz-carlton
Charlotte Hotel Charlotte
The Ritz-Carlton, Charlotte Hotel
The Ritz-Carlton, Charlotte Charlotte
The Ritz-Carlton, Charlotte Hotel Charlotte

The Ritz-Carlton, Charlotte Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 199 out of 280 reviews
Rating 8 - Good. 38 out of 280 reviews
Rating 6 - Okay. 23 out of 280 reviews
Rating 4 - Poor. 10 out of 280 reviews
Rating 2 - Terrible. 10 out of 280 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brandon

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Elizabeth

Stayed 1 night in Dec 2024

10/10 Excellent

Lawrence

Travelled with partner
Liked: Amenities
All I can say is if you’ve never had the experience at the Ritz Carlton? You need to have one! Yes, I tipped everybody at least 10 bucks for everything they did for me, but you know what? They treated my lady like royalty and they treated me the same way. I have never felt more important for being just an average guy in my life. This was a celebration of my girlfriend‘s divorce after three years, and yes, we definitely bougie it up! The staff made the room all romantic for me while we were out to dinner and surprised her as she walked through the door. Pretty much you ask them to do anything and will bend over backwards to make sure that they get it done.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Sloane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Friendly staff.
Stayed 3 nights in Oct 2024

6/10 Okay

Juan, Corte Madera

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Property located in Downtown…Beautiful room. However, there is always room for a better service including the welcome amenities
Stayed 1 night in Nov 2024

2/10 Terrible

Courtnie

Stayed 2 nights in Oct 2024

4/10 Poor

Sarah

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Sep 2024

10/10 Excellent

Gabriela

Travelled with partner
Liked: Amenities
It’s great
Stayed 1 night in Sep 2024

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In room dining was cold by the time food arrived
Stayed 2 nights in Sep 2024

4/10 Poor

Giovanna

Liked: Cleanliness, staff & service
Terribly noisy. Couldn’t get a good nights rest due to the loud noise. Our room faced the street, but even on the highest floor, the noise was still unbearable. For over $600 a night, this I was definitely not worth it. The staff is very kind and the Punch Bowl is a great lounge bar.
Stayed 1 night in Sep 2024

10/10 Excellent

Vinette, Harrisburg

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Edward

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! From the dining options to the amazing staff. The attention to detail was top notch.
Stayed 2 nights in Aug 2024

2/10 Terrible

Justin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Dov

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
.
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Caryl, Chester

Travelled with family
Liked: Amenities
Excellent
Stayed 2 nights in May 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Helberth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed here with my fiance for our engament celebration and I have no words to describe how amazing everyone at the Ritz was, their kindness, efficiency, excellent service is the best one we've ever had. The went above and beyond in every single detail and I cant be more thankful. There was no waiting time for the Valet and everything was timely. Thank you!!! You helpe us made this event unforgettable!
Stayed 1 night in May 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful! The MOST COMFY BEDS EVER!!! Paid for 5 hours of blissful sleep right before my 7am flight. WORTH IT!
Stayed 1 night in Apr 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect.
Stayed 1 night in Mar 2024