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Tru by Hilton Charlotte Airport Lake Pointe

2.5 star property
Enjoy free weekday breakfast at this Charlotte hotel

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tru by Hilton Charlotte Airport Lake Pointe

Lobby
Outdoor pool
Billiards
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Free airport shuttle
  • Pool
  • Pet-friendly
  • Breakfast included

Explore the area

Map
2227 Cascade Point Blvd Suite, Charlotte, NC, 28208
  • Billy Graham Library
    ‪3 min drive‬
  • Charlotte Regional Farmers Market
    ‪4 min drive‬
  • United States Citizenship and Immigration Services office
    ‪7 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hilton Garden Inn Charlotte Airport

Pool
Free airport shuttle
Pet-friendly
Free WiFi
4.5 out of 5, Wonderful, (1004)
The price is CA $236
per night
CA $272 total
includes taxes & fees
10 Feb - 11 Feb
Hilton Garden Inn Charlotte Airport

About the area

Charlotte

In Charlotte .Within 2 miles (3 km) of this Charlotte hotel, you'll find Billy Graham Library and Charlotte Regional Farmers Market. Renaissance Park and York Road Community Park are also within 3 miles (5 km).

What's nearby

  • Billy Graham Library - 3 min drive
  • Bank of America Stadium - 7 min drive
  • Charlotte Convention Center - 7 min drive
  • Spectrum Center - 8 min drive
  • Charlotte Douglas Airport Overlook - 9 min drive

Getting around

  • Woodlawn Station - 4 min drive
  • Charlotte Station - 14 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 7 min drive

Restaurants

  • ‪Tequileria - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Kosta's Kitchen - ‬3 min drive
  • ‪Coffey Creek Cafe - ‬4 min drive
  • ‪The Olde Mecklenburg Brewery - ‬4 min drive

About this property

Tru by Hilton Charlotte Airport Lake Pointe

Enjoy free weekday breakfast at this Charlotte hotel
Tru by Hilton Charlotte Airport Lake Pointe offers its guests an outdoor pool and a fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A vending machine, an arcade/game room, and coffee/tea in a common area are also featured at the business-friendly Tru by Hilton Charlotte Airport Lake Pointe. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available.

This Charlotte hotel is smoke free.

  • 108 guestrooms or units
  • Built in 2020
  • Buffet breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Pool or billiards table
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Tru by Hilton Charlotte Airport Lake Pointe offers 108 air-conditioned accommodations with hair dryers and irons/ironing boards. LED televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • Arcade/game room
  • Mini-fridge
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available weekdays 6:30 AM–9:30 AM
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • LED TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Mini-fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 02 to April 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per day
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Guests can access their rooms with a mobile device.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 9:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Charlotte Airport
Tru By Hilton Charlotte Pointe
TRU BY Hilton Charlotte Airport LAK
Tru by Hilton Charlotte Airport Lake Pointe Hotel
Tru by Hilton Charlotte Airport Lake Pointe Charlotte
Tru by Hilton Charlotte Airport Lake Pointe Hotel Charlotte

Tru by Hilton Charlotte Airport Lake Pointe Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 804 out of 1083 reviews" "
Rating 8 - Good. 156 out of 1083 reviews" "
Rating 6 - Okay. 63 out of 1083 reviews" "
Rating 4 - Poor. 25 out of 1083 reviews" "
Rating 2 - Terrible. 35 out of 1083 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Melissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
What I didnt like was that it was a surprise to have to pay for parking fee. That was very disappointing! I will not use your service again. You should also let people know ahead of time concerning a $50 fee!.
Stayed 1 night in Jan 2025

10/10 Excellent

Karla, Hendersonville

Liked: Cleanliness, staff & service, property conditions & facilities
Proper exceeded expectation. Very clean, new, helpful staff and convenient location.
Stayed 1 night in Jan 2025

6/10 Okay

Amanda

Stayed 1 night in Oct 2024

10/10 Excellent

Mahmood

Great stay
Stayed 1 night in Jul 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Peter

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was not clean, the room was advertised as 365 sq feet when it was only 200 sq feet. It was the tiniest room ever. It was noisy….can hear everything that’s going on in the rooms and halls. Have to pay for parking using a QR code. Paid a fortune for a crap room.
Stayed 1 night in Oct 2024

8/10 Good

Aaron

Stayed 2 nights in Sep 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tru by Hilton second stay on month
Clean, spacious room, pleasant check in, great area, great breakfast, ample parking, although cost $10 when should be free, Only drawcack was short on outlets for charging, dark lighting in room and no drawers in nightstand - not a big deal overall. Clean ,large bathroom with walk in shower
Stayed 1 night in Oct 2024

10/10 Excellent

Monarch

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was packed, but fortunately there is additional parking spaces in the back of the property.
Stayed 1 night in Oct 2024

10/10 Excellent

darren, surfside beach

Liked: Cleanliness, staff & service, property conditions & facilities
Pefect
Stayed 2 nights in Sep 2024

10/10 Excellent

Sandra

Front desk check in with Morgan was fantastic, she was extremely helpful in every way. A nice touch is their ‘events’ board with local eateries, attractions…
Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, reasonable price, friendly staff.
Stayed 1 night in Oct 2024

8/10 Good

Brigitte

Stayed 1 night in Oct 2024

8/10 Good

Mark D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the airport transportation when connected flight was missed due to flight delays.
Stayed 1 night in Oct 2024

10/10 Excellent

Katrianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great room , clean spacious, great check in and service. Lots of clean parking, only draw ack was having to pay for pai and by code. If pay to park, at least have it at desk and maybe a paper pass to put on car. Parking should be free like other places
Stayed 1 night in Oct 2024

2/10 Terrible

Sheila

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
1st for the cost i paid for the room i should have been offered free parking. No microwave in the room was a big turn off to for me.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable 2 nights
Consistent value for what is offered. Great location!
Stayed 2 nights in Oct 2024

10/10 Excellent

Viviana

Stayed 1 night in Oct 2024

8/10 Good

Katlin

Stayed 1 night in Sep 2024

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great staff. And very clean rooms.
Stayed 1 night in Sep 2024

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024