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Tru by Hilton Gastonia

2.5 star property
Hotel near Eastridge Mall in Gastonia

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Photo gallery for Tru by Hilton Gastonia

Reception
Exterior
Terrace/patio
Indoor pool
Premium bedding, down comforters, desk, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Laundry
  • Housekeeping

Explore the area

Map
534 North New Hope Road, Gastonia, NC, 28054
  • Eastridge Mall
    ‪14 min walk‬
  • CaroMont Regional Medical Center
    ‪3 min drive‬
  • Schiele Museum of Natural History
    ‪4 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down comforters, desk, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, down comforters, desk, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down comforters, desk, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, desk, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, desk, iron/ironing board

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down comforters, desk, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down comforters, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, desk, iron/ironing board

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Meeting facility

Comfort Suites Gastonia - Charlotte

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, (1005)
The price is CA $171
per night
CA $193 total
includes taxes & fees
17 Mar - 18 Mar
Comfort Suites Gastonia - Charlotte

About the area

Gastonia

Heart of Gastonia.You'll find Eastridge Mall and Schiele Museum of Natural History within 3 miles (5 km) of this hotel. Also within 9 miles (15 km) are Belmont Abby College and Belmont NC Historical Society Cultural and Heritage Learning Center.

What's nearby

  • Eastridge Mall - 14 min walk
  • Schiele Museum of Natural History - 4 min drive
  • Rankin Lake Park - 6 min drive
  • U.S. National Whitewater Center - 15 min drive
  • Charlotte Douglas Airport Overlook - 19 min drive

Getting around

  • Gastonia Station - 4 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 18 min drive

Restaurants

  • ‪Eastridge Mall - ‬11 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Texas Roadhouse - ‬14 min walk
  • ‪Cracker Barrel - ‬12 min walk

About this property

Tru by Hilton Gastonia

Hotel near Eastridge Mall in Gastonia
Tru by Hilton Gastonia offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

There's an onsite 24-hour business center. The business-friendly Tru by Hilton Gastonia also features multilingual staff, coffee/tea in a common area, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this Gastonia hotel.

  • 99 guestrooms or units
  • 4 levels
  • Built in 2023
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Smoking in designated areas
  • Water dispenser
Tru by Hilton Gastonia offers 99 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with premium cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Room amenities

Entertainment

  • 55-inch Smart TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Free cribs/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

More

  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out available

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Property is also known as

Tru by Hilton Gastonia Hotel
Tru by Hilton Gastonia Gastonia
Tru by Hilton Gastonia Hotel Gastonia

Tru by Hilton Gastonia Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 177 out of 282 reviews
Rating 8 - Good. 45 out of 282 reviews
Rating 6 - Okay. 28 out of 282 reviews
Rating 4 - Poor. 14 out of 282 reviews
Rating 2 - Terrible. 18 out of 282 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Felesha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
It was wonderful like always
Stayed 1 night in Nov 2024

8/10 Good

Angela

Stayed 2 nights in Nov 2024

8/10 Good

Mara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked our stay and the cleanliness of property. However, our bedroom window was either poor quality or not installed properly, we could hear all the street traffic.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Not too fancy but comfy
Stayed 2 nights in Nov 2024

8/10 Good

Georgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, conveniently located. Professional and efficient staff
Stayed 1 night in Nov 2024

2/10 Terrible

Robert Eugene

Stayed 1 night in Nov 2024

10/10 Excellent

Alison, Pelzer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and the staff was friendly and accommodating. The free breakfast was a plus!
Stayed 1 night in Nov 2024

10/10 Excellent

Fayah

Liked: Cleanliness, staff & service, property conditions & facilities
I loved it here and will be back
Stayed 2 nights in Nov 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Derek

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is sub-par.
Stayed 3 nights in Nov 2024

10/10 Excellent

Marcus

Stayed 2 nights in Oct 2024

4/10 Poor

Crystal

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Daniela, Charleston

Business traveller
Liked: Cleanliness, property conditions & facilities
Beautiful, new property. But the breakfast was not tasty and it lacked variety. Scrambled eggs were terrible. And I stayed at the hotel 3 times in the last 5 months. The reception desk was empty last time I stayed ther- I had to wait for somebody to come and check me in - it was around 6:30pm.
Stayed 2 nights in Sep 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Check in clerk very hospitable.
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Stayed 3 nights in Oct 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Armando

Stayed 1 night in Oct 2024

6/10 Okay

Kuruvilla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ok stay in Gastonia
Stay was ok , rooms were very small for the price you pay, no closet , no space for clothes , hardly could live around in the room .
Stayed 3 nights in Oct 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again. New, clean, nice large shower, big screen TV, beautiful lobby, and nice hot breakfast. It would have been nice to have had coffee available in the room.
Stayed 1 night in Oct 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
This is my first time staying at a Tru by Hilton hotel and I like it
Stayed 1 night in Oct 2024

10/10 Excellent

Kelli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is new and well designed. The rooms are definitely suited for our more modern life styles. Gone is the useless dresser and in is a walll bench for suitcases and shoes. No closet either but there is a wall of hooks near the door for coats and backpacks. Beds were comfortable and the rear facing rooms are quiet. The lobby has lots of space to gather and a good selection of snacks to purchase. There was however an issue. The hotel couldn't honor several reservations in our party. It was not the fault of the front desk but it's more likely because of the high number of displaced from Hurricane Milton that are staying in the area long term during the clean up. Be sure to call ahead to make sure your reservation is still confirmed.
Stayed 2 nights in Oct 2024

8/10 Good

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Stayed 1 night in Sep 2024

2/10 Terrible

Damian

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Bad CS
Front lobby was a mess - checked in at 8 pm the front customer service clerk was sitting down in the lobby scrolling - baseball teams running all over - adults smoking blunts on back patio - left my ID up front they can not tell me if they mailed it after talking to the same rude unhelpful person the first two days of the following week will make a trip back to get it . The breakfast was stale Customer service is the worst
Stayed 1 night in Oct 2024