Tru by Hilton Gastonia

2.5 star property
Hotel with free parking, near Eastridge Mall

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Tru by Hilton Gastonia

Exterior
Indoor pool
Exterior
Premium bedding, down comforters, desk, iron/ironing board
Breakfast area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
534 North New Hope Road, Gastonia, NC, 28054
  • Eastridge Mall
    14 min walk
  • CaroMont Regional Medical Center
    3 min drive
  • Schiele Museum of Natural History
    4 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    18 min drive

Room options

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Gastonia

Heart of Gastonia.You'll find Eastridge Mall and Schiele Museum of Natural History within 3 miles (5 km) of this hotel. Also within 9 miles (15 km) are Belmont Abby College and Belmont NC Historical Society Cultural and Heritage Learning Center.

What's nearby

  • Eastridge Mall - 14 min walk
  • Schiele Museum of Natural History - 4 min drive
  • Rankin Lake Park - 6 min drive
  • U.S. National Whitewater Center - 15 min drive
  • Charlotte Douglas Airport Overlook - 19 min drive

Getting around

  • Gastonia Station - 4 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 18 min drive

Restaurants

  • ‪Eastridge Mall - ‬11 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Texas Roadhouse - ‬14 min walk
  • ‪Cracker Barrel - ‬12 min walk
  • ‪Golden Corral - ‬3 min drive

About this property

Tru by Hilton Gastonia

Hotel near Eastridge Mall in Gastonia
Tru by Hilton Gastonia offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. There's an onsite 24-hour business center.

WiFi is free in public spaces. The business-friendly Tru by Hilton Gastonia also features multilingual staff, coffee/tea in a common area, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this Gastonia hotel.

  • 99 guestrooms or units
  • 4 levels
  • Built in 2023
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Smoking in designated areas
  • Water dispenser
Tru by Hilton Gastonia offers 99 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with premium cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Room amenities

Entertainment

  • 55-inch Smart TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Free cribs/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

More

  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out available

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Property is also known as

Tru by Hilton Gastonia Hotel
Tru by Hilton Gastonia Gastonia
Tru by Hilton Gastonia Hotel Gastonia

Tru by Hilton Gastonia Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 129 out of 203 reviews" "
Rating 8 - Good. 29 out of 203 reviews" "
Rating 6 - Okay. 22 out of 203 reviews" "
Rating 4 - Poor. 9 out of 203 reviews" "
Rating 2 - Terrible. 14 out of 203 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Rodney

Stayed 4 nights in Aug 2024

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was modern and updated. Lobby was great.
Stayed 2 nights in Aug 2024

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The interior design is a little silly. I hope you like dots! Staying here you will see dots. Had the swimming pool to myself since everyone was playing pool in the lobby (billards). The lobby is nice lots of snacks with an easy kiosk to pay. The design is smart & modern. Guest laundry room is nice. My only complaint is no microwave in my room, but there is a microwave in the nice lobby. You will like it here.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice basic hotel for sleeping and grabbing quick breakfast. No frills which is what we needed for just a quick stopover
Stayed 1 night in Aug 2024

10/10 Excellent

Earlisha

Stayed 1 night in Aug 2024

10/10 Excellent

Tanya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

April Marie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bring ear plugs for sleeping. It is loud off of a main road. Otherwise, it is clean and easy to get to.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ronad, Gastonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Kiendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. The hotel was clean, safe and quiet.
Stayed 3 nights in Aug 2024

4/10 Poor

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We just had problems with the TV not working couple lights in the room not working.
Stayed 1 night in Jul 2024

6/10 Okay

Herschel, Moseley

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Weird process for adding a bottle of water to my room at check-in. Sent over to a kiosk after I checked in and paid for the room.
Stayed 1 night in Jul 2024

10/10 Excellent

Donna

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

April

Liked: Cleanliness, staff & service, property conditions & facilities
If you are going to stay here, bring ear plugs to sleep. It is so loud!
Stayed 3 nights in Jul 2024

4/10 Poor

CHARLIE

Travelled with family
The customer service was horrible and front staff appeared untrained. I was provided a room and when I got to the room it was still being cleaned.
Stayed 1 night in Jul 2024

10/10 Excellent

Alicia

Stayed 2 nights in Jul 2024

10/10 Excellent

Allen

Stayed 1 night in Jul 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

LaShanna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint I have is online it states cribs are available. When we checked in she said it should not state that online, that there are none available. So we got no sleep in fear of a baby rolling off the bed. Other than that everything was awesome. Honestly one of the best hotels I have stayed at. The shamppo, conditioner, body soap, and lotion smelled soooo good. Beds were comfy and it was very clean.
Stayed 1 night in Jul 2024

8/10 Good

Stanley, Simpsonville

Stayed 1 night in Jul 2024

10/10 Excellent

Alicia

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Jennifer

Liked: Staff & service
Won't be back!
The pool table and lounge area really needs to be away from the lobby. So many kids running around and loud. Could hardly hear and had to fight to get to the elevators. Didn't even want to check out the pool after seeing that chaos. We were on the 3rd floor people above were loud! Could hear people in the hallways running and talking. Top sheet on the mattress kept coming off from the top, it was like the elastic corners were stretched out. Little black hair in the bathroom sink...I didn't see any others around so I just rinsed them down.
Stayed 1 night in Jul 2024

6/10 Okay

Jeanette

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
A very basic room,no frills. Customer service is very low.
Stayed 1 night in Jul 2024

8/10 Good

Jason

Stayed 1 night in Jul 2024