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Tru by Hilton Gastonia

2.5 star property
Hotel near Eastridge Mall in Gastonia

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Photo gallery for Tru by Hilton Gastonia

Reception
Indoor pool
Premium bedding, down comforters, desk, iron/ironing board
Exterior
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Laundry
  • Housekeeping

Explore the area

Map
534 North New Hope Road, Gastonia, NC, 28054
  • Eastridge Mall
    ‪14 min walk‬
  • Schiele Museum of Natural History
    ‪4 min drive‬
  • Rankin Lake Park
    ‪6 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down comforters, desk, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, down comforters, desk, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down comforters, desk, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, desk, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, desk, iron/ironing board

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down comforters, desk, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down comforters, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, desk, iron/ironing board

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About the area

Gastonia

Heart of Gastonia.You'll find Eastridge Mall and Schiele Museum of Natural History within 3 miles (5 km) of this hotel. Also within 9 miles (15 km) are Belmont Abby College and Belmont NC Historical Society Cultural and Heritage Learning Center.

What's nearby

  • Eastridge Mall - 14 min walk - 1.2 km
  • Schiele Museum of Natural History - 4 min drive - 3.6 km
  • Rankin Lake Park - 6 min drive - 6.1 km
  • U.S. National Whitewater Center - 15 min drive - 19.5 km
  • Charlotte Douglas Airport Overlook - 19 min drive - 22.6 km

Getting around

  • Gastonia Station - 4 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 18 min drive

Restaurants

  • ‪Eastridge Mall - ‬11 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Texas Roadhouse - ‬14 min walk
  • ‪Cracker Barrel - ‬12 min walk

About this property

Tru by Hilton Gastonia

Hotel near Eastridge Mall in Gastonia
Tru by Hilton Gastonia offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

There's an onsite 24-hour business center. The business-friendly Tru by Hilton Gastonia also features multilingual staff, coffee/tea in a common area, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this Gastonia hotel.

  • 99 guestrooms or units
  • 4 levels
  • Built in 2023
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Smoking in designated areas
  • Water dispenser
Tru by Hilton Gastonia offers 99 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with premium cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

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  • Free WiFi
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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Room amenities

Entertainment

  • 55-inch smart TV with premium cable channels

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out available

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Property is also known as

Tru by Hilton Gastonia Hotel
Tru by Hilton Gastonia Gastonia
Tru by Hilton Gastonia Hotel Gastonia

Tru by Hilton Gastonia Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 201 out of 315 reviews
Rating 8 - Good. 47 out of 315 reviews
Rating 6 - Okay. 30 out of 315 reviews
Rating 4 - Poor. 14 out of 315 reviews
Rating 2 - Terrible. 23 out of 315 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

constance

Stayed 1 night in Mar 2025

10/10 Excellent

Traci

Liked: Cleanliness
Stayed 2 nights in Dec 2024

8/10 Good

VINCENT

Stayed 1 night in Dec 2024

10/10 Excellent

Brian, Humble

Liked: Cleanliness, staff & service, property conditions & facilities
New facility.
Stayed 1 night in Dec 2024

10/10 Excellent

Justine

Stayed 1 night in Dec 2024

4/10 Poor

Donnavin

Disliked: Cleanliness, property conditions & facilities
Not please
Local television channel didn't work,didn't have quarters for the laundry room,room wasn't clean very well dog hair on the floor,didn't clean room Sunday the 12-29-24 stayed a extra night.no microwave in room,wasn't pleased at all just a place to stay to visit family for Christmas
Stayed 5 nights in Dec 2024

4/10 Poor

donna

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very upset that the pools heater was broken due that's why picked this place won't happen again
Stayed 1 night in Dec 2024

10/10 Excellent

Brandon

Stayed 2 nights in Dec 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas trip
The rooms were nice but we had 2 rooms and it would have been nice for the rooms to be closer to each other.
Stayed 1 night in Dec 2024

8/10 Good

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New facility, clean, up to date amenities
Stayed 3 nights in Dec 2024

6/10 Okay

Scott

Stayed 1 night in Dec 2024

10/10 Excellent

gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was a great experience
Stayed 3 nights in Dec 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Marianne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Jacquelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt that the room was pretty small. There was hair in our shower and in the sink. I definitely won’t be staying here again. Parking was fine but the $100 hold on a $150 room was a bit absurd as well. The staff was kind but Overall 2.5/5 on the place.
Stayed 1 night in Dec 2024

2/10 Terrible

Selah

Stayed 2 nights in Nov 2024

6/10 Okay

MARC

Business traveller
Liked: Cleanliness, property conditions & facilities
I paid for a King Bed, when I arrived @ property they didn’t tell me my room wasn’t available until I went to the room and discovered a 2 queen bedroom. That is something you say @ check in and not have me call downstairs just to say the King Beds have been sold out, unacceptable service. Ceiling in bathroom had a sizable water stain.
Stayed 1 night in Dec 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 3 nights in Dec 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Reynaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay
Stayed 2 nights in Dec 2024

4/10 Poor

richard

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Heating and ac unit making a loud noise
I was moved from a king to 2 queens which was ok but the heat and ac unit made a really loud noise even when it was turned off. The hotel was full so I was stuck and did not get a good nights rest
Stayed 1 night in Dec 2024

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Maryann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are seniors and there was a walk in shower. Loved that. Everything was perfect.
Stayed 1 night in Dec 2024