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Extended Stay America Suites - Charlotte - Northlake

2.5 star property
Hotel near Northlake Mall in Charlotte

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Photo gallery for Extended Stay America Suites - Charlotte - Northlake

Exterior
Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave
Restaurant
Lobby
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Pet-friendly
  • Breakfast included
  • Parking included
  • Air conditioning
  • Kitchen
  • Laundry

Explore the area

Map
9420 Statesville Road, Charlotte, NC, 28269
  • Northlake Mall
    ‪20 min walk‬
  • University of North Carolina at Charlotte
    ‪10 min drive‬
  • Spectrum Center
    ‪12 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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About the area

Charlotte

In suburbs.Stay at this Charlotte hotel and you'll be within 2 miles (3 km) of Northlake Mall and 6 miles (10 km) of Huntersville Family Fitness and Aquatics. North Park Mall and Joe Gibbs Racing are also within 6 miles (10 km).

What's nearby

  • Northlake Mall - 20 min walk - 1.7 km
  • University of North Carolina at Charlotte - 10 min drive - 12.2 km
  • Spectrum Center - 12 min drive - 15.9 km
  • Concord Mills - 13 min drive - 15.3 km
  • Charlotte Motor Speedway - 14 min drive - 19.4 km

Getting around

  • JW Clay Boulevard /UNC Charlotte Station - 9 min drive
  • Charlotte Station - 13 min drive
  • Concord, NC (USA-Concord Regional) - 13 min drive

Restaurants

  • ‪Firebirds Wood Fired Grill - ‬20 min walk
  • ‪Hickory Tavern - ‬12 min walk
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Azteca Mexican Restaurant - ‬5 min walk
  • ‪Panera Bread - ‬19 min walk

About this property

Extended Stay America Suites - Charlotte - Northlake

Hotel near Northlake Mall in Charlotte
Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites - Charlotte - Northlake also features a vending machine, coffee/tea in a common area, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Charlotte hotel.

  • 1 building
  • 123 guestrooms or units
  • 4 levels
  • Built in 2018
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Elevator
  • Smoking in designated areas
Extended Stay America Suites - Charlotte - Northlake offers 123 accommodations with blackout drapes/curtains. Accommodations offer separate sitting areas. 34-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Rooms have detached private bathrooms. Bathrooms include shower/tub combinations.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on request.

Languages

English

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Property amenities

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 34-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Detached private bathroom
  • Hair dryer (on request)
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 5:30 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a smoke detector and window guards in each accommodation. The property is professionally cleaned. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

WoodSpring Suites Charlotte Northlake Aparthotel
WoodSpring Suites Northlake Aparthotel
WoodSpring Suites Northlake
WoodSpring Suites Charlotte Northlake
Extended Stay America Suites Charlotte Northlake
Extended Stay America Suites - Charlotte - Northlake Hotel
Extended Stay America Suites - Charlotte - Northlake Charlotte

Extended Stay America Suites - Charlotte - Northlake Reviews

Reviews

6.6
Rating 10 - Excellent. 82 out of 243 reviews
Rating 8 - Good. 35 out of 243 reviews
Rating 6 - Okay. 41 out of 243 reviews
Rating 4 - Poor. 30 out of 243 reviews
Rating 2 - Terrible. 55 out of 243 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jodi

Stayed 1 night in Oct 2024

4/10 Poor

Timothy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was not up to par with rates. Floor was dirty with no carpet hardwood floors with no pool that’s cheap
Stayed 1 night in Oct 2024

2/10 Terrible

Victoria

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room smelled like cigarettes felt like i smoked a whole pack of cigarettes when i left there and i dont even smoke. Even with a no smoking sign on the outside of the room. We went to the store and got air freshener and it didnt help.
Stayed 1 night in Oct 2024

6/10 Okay

michael

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Not sure I'd stay again
There was a kick hole in the bathroom door, the faux leather chair leather was cracked and needed to be replaced. In my 3 day stay they never came to empty trash, sweep or refresh towels or anything. But they did let themselves in my room to ask if I would be checking out. It wasn't past check out time either.
Stayed 3 nights in Oct 2024

2/10 Terrible

Sharon

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Booked room thru Expedia only to arrive and not have a place to sleep.
Stayed 1 night in Sep 2024

6/10 Okay

Jaime

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Karen

Travelled with family
Stayed 6 nights in Sep 2024

10/10 Excellent

Roland

Stayed 1 night in Jul 2024

2/10 Terrible

Olga Marie

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I booked a night to see how it was and the booking went Smoothly. But the minute that I got there and I was getting ready to go to bed. There were roaches in the shower. There were mouse traps out in the open. The floors were sticky. It smelled like roach spray. The bed was hard and uncomfortable. When I pulled out the pull out there was blood all over.It and it smelled there was no sheets or covers.It was just a complete disaster all the way around.There was a hole on the bathroom door and walls. This was one of the worst stays that I have experienced all year long. Very disappointed in this extended stay. I will never recommend or go back. The front service staff was very polite and nice. Thank you tiana for being very understanding. But other than that terrible place do not go
Stayed 1 night in Jul 2024

2/10 Terrible

Shawna

Would stay again
My room key didn’t work I had to go back to to the front desk three times the front desk lady had to come and unlock my door get in the room and my room wasn’t clean bed covers on the floor had to go back to the front desk to get another room. I drove 31/2 hrs to for all this when I was tired and wanted to lay down
Stayed 1 night in Jul 2024

2/10 Terrible

Russell

Business traveller
Disliked: Staff & service
Not clean
Room wasn’t clean when checked in.
Stayed 1 night in Apr 2024

4/10 Poor

Daniel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

4/10 Poor

Ruby

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

2/10 Terrible

Courtney

Stayed 1 night in Apr 2024

10/10 Excellent

Kanye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

RaeLeigh

Stayed 1 night in Feb 2024

10/10 Excellent

Jasmine

Stayed 2 nights in Dec 2023

10/10 Excellent

Monique

Stayed 1 night in Dec 2023

10/10 Excellent

Katera

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2023

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay will definitely stay again
Stayed 1 night in Dec 2023

10/10 Excellent

Berlin

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent 👌
Stayed 8 nights in Nov 2023

2/10 Terrible

Carmen

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a welfare hotel. It’s very sketchy.
Stayed 3 nights in Nov 2023

2/10 Terrible

Lindsay

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Nacoma

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanest hotel in Charlotte
Stayed 4 nights in Oct 2023

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Enjoyed my stay
Stayed 1 night in Nov 2023