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Charlottetown Inn & Conference Centre

3.5 star property
3.5-star eco-certified hotel, connected to the convention center in Queens Square

Choose dates to view prices

Photo gallery for Charlottetown Inn & Conference Centre

Indoor pool
Lobby
Premium bedding, in-room safe, blackout drapes, soundproofing
Deluxe Studio Suite - North building | Private kitchen
Property entrance

Reviews

5.2 out of 10

Popular amenities

  • Gym
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Pet-friendly

Explore the area

Map
238 Grafton St, Charlottetown, PE, C1A1L5
  • Historic Charlottetown Waterfront
    ‪3 min walk‬
  • Confederation Centre of the Arts
    ‪6 min walk‬
  • Charlottetown Port
    ‪9 min walk‬
  • Charlottetown, PE (YYG)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Renovated Standard 2 Queen beds - North building

Renovated Standard 2 Queen beds - North building

Renovated Standard 2 Queen beds - North building

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed

Premium bedding, in-room safe, blackout drapes, soundproofing

Suite, 1 Queen Bed

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio Suite - North building

Deluxe Studio Suite - North building

Deluxe Studio Suite - North building

  • Sleeps 2
  • 1 Queen Bed

View all photos for RENOVATED 1 QUEEN-MAIN BUILDING

Premium bedding, in-room safe, blackout drapes, soundproofing

RENOVATED 1 QUEEN-MAIN BUILDING

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed

Studio, 1 Queen Bed

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Charlottetown

City center stay.At this Queens Square hotel, you'll be within a 5-minute walk of Historic Charlottetown Waterfront and St. Paul's Church. Public Archives and Records Office and Province House National Historic Site of Canada are also within half a mile (1 km).

What's nearby

  • Historic Charlottetown Waterfront - 3 min walk - 0.3 km
  • Victoria Row - 6 min walk - 0.5 km
  • Confederation Centre of the Arts - 6 min walk - 0.5 km
  • Charlottetown Port - 9 min walk - 0.8 km
  • University of Prince Edward Island - 3 min drive - 2.7 km

Getting around

  • Charlottetown, PE (YYG) - 12 min drive

Restaurants

  • ‪Tim Hortons - ‬7 min walk
  • ‪Hunter's Ale House - ‬4 min walk
  • ‪Receiver Coffee Co. the Brass Shop Roastery & Breadworks - ‬6 min walk
  • ‪Water Prince Corner Shop - ‬7 min walk
  • ‪Hopyard - ‬6 min walk

About this property

Charlottetown Inn & Conference Centre

3.5-star eco-certified hotel, connected to the convention center in Queens Square
Charlottetown Inn & Conference Centre offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 6000 square feet (540 square meters) and includes conference space. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the eco-certified Charlottetown Inn & Conference Centre. Free self parking is available.

This 3.5-star Charlottetown hotel is smoke free.

  • 143 guestrooms or units
  • 3 levels
  • 2 buildings
  • Meeting rooms
  • 6000 sq ft of conference space
  • 540 sq m of conference space
  • Continental breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Charlottetown Inn & Conference Centre offers 143 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Similar properties

Lobby

Canadas Best Value Inn & Suites Charlottetown

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.9 out of 5, Good, 1,100 reviews
The price is CA $89
CA $106 total
includes taxes & fees
Apr 16 - Apr 17
Canadas Best Value Inn & Suites Charlottetown

Property amenities

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 17 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per accommodation, per day
  • Service animals are exempt from fees
  • Refrigerator fee: CAD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation.

We should mention

  • Up to 17 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Charlottetown Inn
Best Western Hotel Charlottetown
Charlottetown Best Western
Best Western Charlottetown Hotel Charlottetown
BEST WESTERN Charlottetown Prince Edward Island
BEST WESTERN Charlottetown Hotel
Charlottetown Inn Conference Centre
Charlottetown & Conference
Charlottetown Inn & Conference Centre Hotel
Charlottetown Inn & Conference Centre Charlottetown
Charlottetown Inn & Conference Centre Hotel Charlottetown

Charlottetown Inn & Conference Centre Reviews

Reviews

5.2
Rating 10 - Excellent. 162 out of 1490 reviews
Rating 8 - Good. 241 out of 1490 reviews
Rating 6 - Okay. 301 out of 1490 reviews
Rating 4 - Poor. 342 out of 1490 reviews
Rating 2 - Terrible. 444 out of 1490 reviews

5.4/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

4.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Jenna

Stayed 1 night in Dec 2024

8/10 Good

Brian

Stayed 2 nights in Dec 2024

4/10 Poor

Andrew

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Found this hotel beat up and dated. Hotel stretches across two different buildings.
Stayed 1 night in Sep 2024

4/10 Poor

Kimberley

Disliked: Cleanliness, amenities, property conditions & facilities
This property is very rundown. It smelled old and musty, and there were red stains on the carpet and I don’t think I want to even know what they were.
Stayed 1 night in Dec 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Large clean comfortable room. Appreciated the fact that there was mini fridge and microwave. Very centrally located in Charlottetown. Was disappointed that the pool was closed for renovations. We would have booked a different hotel if we had been aware of that.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
An Older Establishment, but tge orice was right
Stayed 1 night in Dec 2024

6/10 Okay

Candis

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Old and smelly but slept like a baby
The hotel is very old and under renovations. Doesn't excuse the build up if dust in the vents, the gunk on the shower head and the smell of old person in the room. BUT they have a quiet after 10 pm policy, staff was very kind and friendly, and I slept very well while there. Bring your own pillows!
Stayed 2 nights in Nov 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service, amenities
Great spot for the price will stay again
Stayed 1 night in Dec 2024

8/10 Good

George

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is constantly bmunder renavation. I think price is ita only selling point.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jonathan

Stayed 1 night in Aug 2024

4/10 Poor

Varun

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
No proper hot water system .
Stayed 1 night in Dec 2024

4/10 Poor

William

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Carrie, Toronto

Business traveller
Liked: Cleanliness, staff & service, amenities
Convenient location in downtown Charlottetown. This hotel is currently undergoing renovations, which may be an inconvenience to others. Basic breakfast.
Stayed 1 night in Nov 2024

8/10 Good

nawal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
little messy and noisy
Stayed 1 night in Nov 2024

10/10 Excellent

Ben

Great spot
Stayed 1 night in Nov 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 1 night in Nov 2024

4/10 Poor

Terry

Travelled with family
Disliked: Amenities, property conditions & facilities
No hot water in the morning. No wifi in our room. Squatters in back staircase. Just not a good experience for that one night. Breakfast was very good. Did not use pool area. Staff were friendly.
Stayed 1 night in Oct 2024

4/10 Poor

Tim

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I realize that there are times and seasons for Hotels, and this hotel is in the winter of it season. It’s old and tired, and while I see signs of fresh paint, there’s definitely a need for a major refresh and update. The staff was friendly and professional, and the place was generally clean, but the rooms are far below what I would’ve expected for a downtown hotel in that city
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew, Upper Onslow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Nov 2024

4/10 Poor

Vanessa

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t
Just gross
Stayed 1 night in Nov 2024

8/10 Good

Cheryll

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable
Very decent.
Stayed 1 night in Nov 2024

10/10 Excellent

Darryl

Stayed 1 night in Sep 2024

8/10 Good

Stephanie

Stayed 1 night in Sep 2024

8/10 Good

Jason

Liked: Staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Victoria

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room had a sticky floor, balls of other peoples hair, bed wasnt made, no hot water. Second room was even worse, smelled horrible, very dated, no hot water again. I understand renos but this is not the way to do it. Staff was very rude as well. Glad we left there and were able to enjoy a nice stay elsewhwere :)
Stayed 1 night in Nov 2024