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Charlottetown Inn & Conference Centre

3.5 star property
3.5-star eco-certified hotel, connected to the convention center in Queens Square

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Charlottetown Inn & Conference Centre

Premium bedding, in-room safe, desk, blackout drapes
Indoor pool
Deluxe Studio Suite - North building | Private kitchen
Lobby
Property entrance

Reviews

5.2 out of 10

Popular amenities

  • Gym
  • 24/7 front desk
  • Breakfast included
  • Pool
  • Pet-friendly
  • Housekeeping

Explore the area

Map
238 Grafton St, Charlottetown, PE, C1A1L5
  • Historic Charlottetown Waterfront
    3 min walk
  • Victoria Row
    6 min walk
  • Confederation Centre of the Arts
    6 min walk
  • Charlottetown, PE (YYG)
    12 min drive

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Renovated Standard 2 Queen beds - North building

Renovated Standard 2 Queen beds - North building

Renovated Standard 2 Queen beds - North building

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed

Suite, 1 Queen Bed

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Studio Suite - North building

Deluxe Studio Suite - North building

Deluxe Studio Suite - North building

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed

Studio, 1 Queen Bed

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Canadas Best Value Inn & Suites Charlottetown

Pool
Breakfast included
Pet-friendly
Parking included
3.9 out of 5, Good, (1009)
The price is CA $85
per night
CA $101 total
includes taxes & fees
14 Jan - 15 Jan
Canadas Best Value Inn & Suites Charlottetown

About the area

Charlottetown

City center stay.At this Queens Square hotel, you'll be within a 5-minute walk of Historic Charlottetown Waterfront and St. Paul's Church. Public Archives and Records Office and Province House National Historic Site of Canada are also within half a mile (1 km).

What's nearby

  • Historic Charlottetown Waterfront - 3 min walk
  • Victoria Row - 6 min walk
  • Confederation Centre of the Arts - 6 min walk
  • Red Shores Racetrack and Casino - 15 min walk
  • University of Prince Edward Island - 3 min drive

Getting around

  • Charlottetown, PE (YYG) - 12 min drive

Restaurants

  • ‪Tim Hortons - ‬7 min walk
  • ‪Hunter's Ale House - ‬4 min walk
  • ‪Receiver Coffee Co. the Brass Shop Roastery & Breadworks - ‬6 min walk
  • ‪Water Prince Corner Shop - ‬7 min walk
  • ‪Hopyard - ‬6 min walk

About this property

Charlottetown Inn & Conference Centre

3.5-star eco-certified hotel, connected to the convention center in Queens Square
Charlottetown Inn & Conference Centre offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 6000 square feet (540 square meters) and includes conference space. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the eco-certified Charlottetown Inn & Conference Centre. Free self parking is available.

This 3.5-star Charlottetown hotel is smoke free.

  • 143 guestrooms or units
  • 3 levels
  • 2 buildings
  • Meeting rooms
  • 6000 sq ft of conference space
  • 540 sq m of conference space
  • Continental breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Charlottetown Inn & Conference Centre offers 143 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM

Things to do

  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from December 9 2024 to January 3 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 17 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per accommodation, per day
  • Service animals are exempt from fees
  • Refrigerator fee: CAD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation.

We should mention

  • Up to 17 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Charlottetown Inn
Best Western Hotel Charlottetown
Charlottetown Best Western
Best Western Charlottetown Hotel Charlottetown
BEST WESTERN Charlottetown Prince Edward Island
BEST WESTERN Charlottetown Hotel
Charlottetown Inn Conference Centre
Charlottetown & Conference
Charlottetown Inn & Conference Centre Hotel
Charlottetown Inn & Conference Centre Charlottetown
Charlottetown Inn & Conference Centre Hotel Charlottetown

Charlottetown Inn & Conference Centre Reviews

Reviews

5.2
Rating 10 - Excellent. 143 out of 1413 reviews" "
Rating 8 - Good. 224 out of 1413 reviews" "
Rating 6 - Okay. 289 out of 1413 reviews" "
Rating 4 - Poor. 326 out of 1413 reviews" "
Rating 2 - Terrible. 431 out of 1413 reviews" "

5.4/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

4.4/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

10/10 Excellent

ROBERTA

Travelled with group
Liked: Staff & service, amenities
They are definitely working on improvements. We got to stay in a renovated room which was lovely. Things not working in the newly renovated room were reported.
Stayed 2 nights in Sep 2024

8/10 Good

rena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In Reno process, will be beautiful
Stayed 1 night in Sep 2024

2/10 Terrible

IRENE

Low class, EXTREMELY dark room that overlooked a horrible looking pool area. Asked to be moved and was relocated in 2nd building across the street. Room was better. Unfortunately blood found on sheet, so I slept in the other bed and all bedding was changed the next day, promptly. Main problem - ground floor with window AC & floor length curtains that covered AC, or if you kept drapes open, see-thru sheers were the only thing preventing someone looking in from outside. I feel this as an severe privacy and security issue. Would not recommend this place.
Stayed 3 nights in Sep 2024

6/10 Okay

sandrine

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Well located. Nice swimming pool. But the building is old and that doesn't seem clean because of that. Beds are too soft and climatisation too noisy. There's a breakfast, but was not so good and in a basement room, disappointing.
Stayed 1 night in Sep 2024

2/10 Terrible

Fincy

Travelled with family
Disliked: Property conditions & facilities
Not worth for money.And the wash room facility is very bad.
Stayed 1 night in Sep 2024

6/10 Okay

Denise

Travelled with family
Liked: Staff & service
The check in was fine, the staff were friendly. But the tunnel was under construction and wires hanging and tarps saying use at your own risk. So that seemed unsafe. I was travelling with kids. The pool was good. At night there was a “crazy” person knocking on doors and loud in hall threatening people. I know this is not the hotels fault but it felt very unsafe and my kids and I felt unsafe to leave our room. Other guests were in the hall and this person was yelling at them and threatening them. Eventually it must have been dealt with as it got quiet again. At checkout I asked what all that noise and knocking on door was about. They said they had video of the person and were planning to charge them, so I can’t rate my stay as being wonderful, we didn’t get much sleep. But staff was friendly and my kids enjoyed the pool!
Stayed 1 night in Sep 2024

2/10 Terrible

Cairo

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures on expedia are NOTHING like the actual property. 3 humidifier in halls. Filthy bathrooms. Unsafe in hallways as poor lighting in the hallway of my room. Musty room filthy carpets. Bathrooms dirty mildy. All hallways have plastic taped over half of the room doors. Upon leaving wasnt asked if stay was fine... also promptly reached out to expedia once checked in with above inffo and NO HELP or response was given to me.
Stayed 1 night in Sep 2024

8/10 Good

TRUDY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very quick to respond to the things we needed fixed. Inn was actually as I hoped it would be regardless of others reviews. Thank you very much everyone.
Stayed 3 nights in Sep 2024

6/10 Okay

Gordon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

Ron

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel is being renovated, things in our room not working proper, Would not stay there again.
Stayed 1 night in Sep 2024

10/10 Excellent

Katie

Stayed 1 night in Sep 2024

2/10 Terrible

Francine

Liked: Property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

Deborah

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Upon arrival was when we first found out this property is in the middle of renovations. There was paint on the hallway carpets, doors and dresser drawers in the room didn't close properly, rooms weren't cleaned daily (for two days they swept and then left the pile of dirt behind). We had to ask for soap, toilet paper and bath towels multiple times. TV remote did not allow all functions to be used. Had it replaced with another remote but it too did not work right. Also, one part of the tub surround was coming off the wall.
Stayed 7 nights in Sep 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Proximity to events
Stayed 1 night in Sep 2024

8/10 Good

Keaton

Liked: Cleanliness, staff & service
Great
Stayed 1 night in Sep 2024

8/10 Good

Danielle

Stayed 2 nights in Sep 2024

8/10 Good

Layne

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Garry

Liked: Staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Bruce

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Weird room setup I stayed across the street while the couple I shared car with in main building
Stayed 1 night in Sep 2024

10/10 Excellent

EDGARD

Stayed 1 night in Aug 2024

6/10 Okay

Allan

Stayed 2 nights in Aug 2024

6/10 Okay

Melanie

Travelled with family
Excellent location, high price, though all hotels are expensive. Wifi public, couldn't connect at all.
Stayed 1 night in Sep 2024

8/10 Good

Zhuoxun

Stayed 1 night in Aug 2024

8/10 Good

Eric

Stayed 1 night in Aug 2024

10/10 Excellent

Christine

A great stay!
Stayed 1 night in Sep 2024