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Maison Famille Macchi, Hôtel Restaurant & Spa

4.0 star property
Family-friendly ski hotel with 2 bars/lounges

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Photo gallery for Maison Famille Macchi, Hôtel Restaurant & Spa

Indoor pool, sun loungers
Double Room (Cosy)
2 bars/lounges, cocktail bar
Sauna, hot tub, Turkish bath, body treatments, hydrotherapy
2 bars/lounges, cocktail bar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot tub
  • Gym
  • Breakfast available
  • Room service
  • Parking included

Explore the area

Map
94 Route De L'etringa, Chatel, Haute-savoie, 74390
  • Les Portes du Soleil
    ‪1 min walk‬
  • Forme d'O Aquatic Center
    ‪3 min walk‬
  • Châtel Visitor Center
    ‪5 min walk‬
  • Sion (SIR)
    ‪58 min drive‬

Room options

View all photos for Double Room (Cosy)

Double Room (Cosy)

Double Room (Cosy)

  • 16 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (Privilege)

Double Room (Privilege)

Double Room (Privilege)

  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Room (Privilège)

Triple Room (Privilège)

Triple Room (Privilège)

  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Quadruple Room, 2 Bedrooms

Family Quadruple Room, 2 Bedrooms

Family Quadruple Room, 2 Bedrooms

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Quadruple Room

Classic Quadruple Room

Classic Quadruple Room

  • 25 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Quadruple Room (Privilege)

Quadruple Room (Privilege)

Quadruple Room (Privilege)

  • 25 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

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About the area

Chatel

Mountain getaway .Your stay at this hotel will put you steps from Forme d'O Aquatic Center and a 5-minute walk from Les Portes du Soleil. Châtel Visitor Center and Super Chatel Ski Lift are also within half a mile (1 km).

What's nearby

  • Châtel Visitor Center - 5 min walk
  • Super Chatel Ski Lift - 6 min walk
  • L'Oy Ski Lift - 18 min walk
  • Petit Chatel Ski Lift - 3 min drive
  • Pre-la-Joux Ski Lift - 7 min drive

Getting around

  • Troistorrents Station - 17 min drive
  • Geneva International Airport (GVA) - 101 min drive

Restaurants

  • ‪Restaurant la Ripaille - ‬3 min drive
  • ‪Avalanche Bar - ‬2 min walk
  • ‪Restaurant la cheminee - ‬6 min walk
  • ‪Restaurant les Portes du Soleil - ‬10 min drive
  • ‪Wood Café - ‬4 min walk

About this property

Maison Famille Macchi, Hôtel Restaurant & Spa

Family-friendly ski hotel with 2 bars/lounges
During the winter, enjoy onsite recreation like downhill skiing and snowboarding. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Getting to the slopes is a breeze with this mountain hotel's ski shuttle (surcharge). Maison Famille Macchi, Hôtel Restaurant & Spa helps provide the perfect winter holiday with ski storage, ski equipment rentals, and ski passes. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges.

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. This ski hotel also offers an indoor pool, a sauna, and a fitness center. Free self parking is available.

This 4-star Chatel hotel is smoke free.

  • 1 building
  • 28 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • Meeting rooms
  • Supervised childcare (surcharge)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site
  • 1 conference room
  • Dining venue
Maison Famille Macchi, Hôtel Restaurant & Spa offers 28 accommodations with DVD players and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Housekeeping is offered daily and in-room massages can be requested.

Authentique Voyage has 2 treatment rooms. Services include hot stone massages, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy. The spa is open daily.

Languages

English, French, German, Romanian

Property amenities

Family friendly

  • Arcade/game room
  • DVD player
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Playground
  • Refrigerator
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Ski shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:00 AM: EUR 24 for adults and EUR 12 for children
  • 1 restaurant
  • 2 bars/lounges
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Downhill skiing
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Snowboarding
  • Hot tub
  • Steam room

Accessibility

  • Elevator

Room amenities

Entertainment

  • Cable/satellite channels
  • DVD player
  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Minibar
  • Refrigerator

More

  • Children's slippers
  • Connecting rooms available
  • Free newspapers
  • In-room massage
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: noon; Check-in end time: 7:00 PM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: EUR 17 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 12 for children
  • Pet fee: EUR 17 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, Eurocard, and cash. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Macchi Hôtels-Chalets Tradition
Macchi Hôtels-Chalets Tradition Chatel
Macchi Hôtels-Chalets Tradition Hotel
Macchi Hôtels-Chalets Tradition Hotel Chatel
Hôtel Macchi Chatel
Macchi Chatel
Hotel The Originals Macchi
Originals Macchi ex Hotel-Chalet Tradition Chatel
Hotel Originals Macchi ex Hotel-Chalet Tradition Chatel
Hotel Originals Macchi ex Hotel-Chalet Tradition
Originals Macchi ex Hotel-Chalet Tradition
Hotel Hotel The Originals Macchi (ex Hotel-Chalet de Tradition)
Hotel The Originals Macchi (ex Hotel-Chalet de Tradition) Chatel
Hotel The Originals Macchi
Macchi Hôtels Chalets de Tradition
Hotel The Originals Macchi (ex Hôtel Chalet de Tradition)
Hôtel Macchi
Originals Macchi Ex Tradition
Maison Famille Macchi Hôtel Restaurant Spa
Maison Famille Macchi, Hôtel Restaurant & Spa Hotel
Maison Famille Macchi, Hôtel Restaurant & Spa Chatel
Maison Famille Macchi, Hôtel Restaurant & Spa Hotel Chatel

Maison Famille Macchi, Hôtel Restaurant & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 42 out of 54 reviews
Rating 8 - Good. 10 out of 54 reviews
Rating 6 - Okay. 1 out of 54 reviews
Rating 4 - Poor. 1 out of 54 reviews
Rating 2 - Terrible. 0 out of 54 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Divya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best chalet hotel
Our experience has been excellent right from check in to any requests that we had, staff went over and above to make our stay comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

tim g

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were all very helpful and very polite!
Stayed 1 night in Mar 2024

10/10 Excellent

RITA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel Lovely staff and very comfortable room Delicious food
Stayed 5 nights in Dec 2023

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family hotel
Great French chalet hotel. Nice pool sauna spa area. Lovely restaurant. Great service. Good central location.
Stayed 6 nights in Feb 2023

10/10 Excellent

Gary, UK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service in a genuine family run and authentic French hotel in a superb French mountain village. We had a wonderful holiday at Hotel Macchi.
Stayed 6 nights in Jul 2019

10/10 Excellent

Tom, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the resort centre and walking discrance to the ski lifts, the family run hotel has everything we needed and more. The bar areas and restaurant were excellent and the service was so friendly and helpful, going above and beyond in all respects.
Stayed 3 nights in Jan 2019

10/10 Excellent

Terri, shropshire UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
marvellous Macchi
Fabulous hotel in the centre of Chatel with easy access to and from. Great wellness centre, boot/ski room and cosy communal lounges. Complimentary buses run right outside the hotel to and from various ski lifts every ten minutes. We would stay again!!!
Stayed 5 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, great for skiing.
Lovely smart small hotel with great facilities in a great location for skiing. Our third visit and we will be back.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consistently good
A second trip, same good experience from a friendly team. Clean tidy with good facilities - rooms a little small but comfortable. We ate in the restaurant this time - perhaps a little pricey but good food and surroundings. Highly recommended.

10/10 Excellent

Lee, P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, great ski facilities
This was our second stay at the Macchi. Once again we were impressed by the welcome from the staff. Ollivier in particular was extremely helpful in preparing our rented skis and boots and shuttling us to and from the slopes every day- his excellent advice and local knowledge was a great help ensuring we gained the most from our skiing. The hotel has a great spa to recover in and a bar with a log fire- perfect to end the day.

10/10 Excellent

David, Rolle, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money
We really enjoyed the sauna, hammam, swimming pool, the warm chalet-style decoration, the friendly staff, the large and well equipped, clean rooms, the warm welcome for our dog. The spacious dinning room had an interesting menu, the food was excellent and the waiters very professional. An indian-style massage service is proposed in a beautiful area downstairs and we found it to be of excellent quality. Throughout the hotel different scents are used to create a very pleasant environment. Our criticisms are minor: there is no hand basin in the separate toilet, we prefer a softer bed. Excellent value for money.

8/10 Good

Kim, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Service
Our late check in was easy to arrange. We hired skies and boots direct from the hotel which was very convenient and were dropped at the main lift station by the hotels mini bus. The leisure facilities were good. Family room a little small for 4. Breakfast quite nice but expensive.

8/10 Good

Roger, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, a good hotel with very friendly and helpful staff. Spa area is good although out of season the pool was cool. The gym facility is limited with dated equipment. Rooms are traditionally decorated, but comfortable and spacious enough. A kettle would be a bonus although the hotel provided one with cups changed daily when asked. Reception staff were knowledgeable and very informative with a welcoming demeanour.

10/10 Excellent

hener

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Isabelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel que je recommande
Un personnel souriant, courtois et à notre disposition. Un local privé pour les skis et à notre arrivée nous avons pu nous changer dans un box. Hôtel très calme. Le coin aquatique est vraiment agréable et très propre. Je reviendrai sans hésiter
Stayed 1 night in Feb 2024

10/10 Excellent

Gachet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Nils

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2022

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hôtel charmant
Un accueil sympathique et un hôtel plein de charme.
Stayed 2 nights in Aug 2021

10/10 Excellent

JEAN LOUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
séjour très agréable
Un accueil très chaleureux, un personnel à l'écoute de nos besoins, un cadre fantastique pour ceux qui aiment la montagne.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Etablissement très charmant et très accueillant. On s'y sent très vite à l'aise et tout est fait pour que le séjour soit exceptionnel.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour et hôtel très agreable.
Hôtel très pratique pour skier. Personnel très agréable. Nous y venons chaque année.
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

cecile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un superbe hôtel dans une cadre idyllique
Un accueil 5 étoiles En plus nous avons été surclassé Le spa la piscine le bar le restaurant le petit déjeuner tout était PARFAIT L hôtel est très bien situé dans Châtel
Stayed 1 night in Sep 2018

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018