Comfort Inn & Suites Chattanooga West - Lookout Mountain

2.5 star property
Hotel near Ruby Falls in Chattanooga

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Photo gallery for Comfort Inn & Suites Chattanooga West - Lookout Mountain

Lobby
Suite, Multiple Beds, Non Smoking
Exterior
Indoor pool
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Pool
  • Pet-friendly
  • Laundry
  • Parking included

Explore the area

Map
3117 Parker Ln, Chattanooga, TN, 37419
  • Ruby Falls
    ‪4 min drive‬
  • Lookout Mountain Incline Railway
    ‪5 min drive‬
  • Raccoon Mountain Caverns
    ‪6 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪26 min drive‬

Room options

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Chattanooga

Heart of Chattanooga.Your stay at this Lookout Valley hotel places you within 3 miles (5 km) of Ruby Falls and Tennessee River. Chattanooga Convention Center and Tennessee Aquarium are also within 6 miles (10 km).

What's nearby

  • Ruby Falls - 4 min drive
  • Chattanooga Convention Center - 5 min drive
  • Lookout Mountain Incline Railway - 5 min drive
  • Tennessee Aquarium - 7 min drive
  • Chattanooga Choo Choo - 7 min drive

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 26 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪The Tap House & Empyreal Brewing Co. - ‬5 min drive
  • ‪Taco Bell - ‬15 min walk
  • ‪Taco Bell - ‬6 min drive
  • ‪Wendy's - ‬6 min drive

About this property

Comfort Inn & Suites Chattanooga West - Lookout Mountain

Hotel near Ruby Falls in Chattanooga
Comfort Inn & Suites Chattanooga West - Lookout Mountain offers its guests an indoor pool and a 24-hour fitness center. WiFi is free in public spaces. Free breakfast is available daily. A vending machine, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Comfort Inn & Suites Chattanooga West - Lookout Mountain. Self parking is free.

This Chattanooga hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Gift shop
  • Elevator
  • No smoking on site
  • 1 conference room
Comfort Inn & Suites Chattanooga West - Lookout Mountain offers 60 accommodations with coffee/tea makers and hair dryers. 49-inch LED televisions come with satellite channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Chattanooga hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Languages

English

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:00 AM
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Entertainment

  • 49-inch LED TV
  • Pay movies
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Local maps
  • Phone
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 3 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Inn Hotel Lookout Mountain
Comfort Inn Lookout Mountain
Comfort Inn Lookout Mountain Hotel
Comfort Inn Suites Lookout Mountain
Comfort Inn & Suites Chattanooga West - Lookout Mountain Hotel

Comfort Inn & Suites Chattanooga West - Lookout Mountain Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 375 out of 959 reviews
Rating 8 - Good. 316 out of 959 reviews
Rating 6 - Okay. 145 out of 959 reviews
Rating 4 - Poor. 69 out of 959 reviews
Rating 2 - Terrible. 54 out of 959 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

4/10 Poor

Felina

Liked: Amenities
Disliked: Cleanliness, staff & service
I booked this property through Expedia. When I arrived I used my AmEx to check in. My room was located next to the elevator but the noise from the elevator was not nearly as loud as the people in the room next door or those walking down the hallway. In addition, due to the proximity of the hotel from the highway, you could hear the traffic. There was hair on the bathroom door. I was willing to overlook these things and bypass a negative review but then I was awaken by a phone call at 6:45 AM notifying me that there was a problem with my credit card. When I approached the front desk clerk to resolve the issue, I asked why wasn't I informed about the card at the time of the transaction and I was told that there system does not process until 3 AM. I already had a poor night's sleep due to the highway, hallway, and neighboring room noise, and then an early morning call - I left exhausted. And the hotel had increased its room rates due to a local event. Overall, a horrible experience.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to Lookout Mountain.
Stayed 2 nights in Oct 2024

8/10 Good

Tara

Disliked: Cleanliness, property conditions & facilities
The room had a terrible odor like a wet dog had been living in there on the couch. The staff were very friendly, We paid over $200 to stay here and the smell in the room was terrible. The room seemed clean just dated and worn out.
Stayed 1 night in Oct 2024

10/10 Excellent

Dan Mikhail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are really helpful!
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well kept. Easy access to Rt24.
Stayed 1 night in Oct 2024

8/10 Good

Misty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sierra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Anthony

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

6/10 Okay

Kaethe

Stayed 3 nights in Sep 2024

6/10 Okay

Anthony

Liked: Cleanliness, staff & service
The complimentary breakfast was awful. Coffee was mostly water. Ate breakfast out 2 of the 3 days during my stay.

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

RYAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than the ratings.
Stayed 1 night in Oct 2024

10/10 Excellent

Sandra

Travelled with family and small children
Liked: Amenities
It was very clean and staff was great! My grandchildren loved the indoor pool and slide
Stayed 1 night in Oct 2024

8/10 Good

Rahima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 3 nights in Oct 2024

6/10 Okay

Jamie

Breakfast wasn’t great. Hotel and room were good.
Stayed 3 nights in Oct 2024

8/10 Good

tommy

Travelled with family and small children
Room was clean and the breakfast was good. But parking was sparse and the entrance had a lot of pot holes
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
This property is ok
Stayed 1 night in Oct 2024

8/10 Good

Teresa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly
Stayed 4 nights in Oct 2024

4/10 Poor

Melissa

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Lucinda

Stayed 1 night in Sep 2024

8/10 Good

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Just an okay spot for one night. You get what you pay for.
Stayed 1 night in Sep 2024

8/10 Good

Kim

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Will give it another try
Staff was very friendly and helpful. Eggs and sausage were undercooked at breakfast. The Hotel was LOUD and musty smelling. Very damp in the rooms.
Stayed 3 nights in Sep 2024