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Comfort Inn & Suites Chattanooga West - Lookout Mountain

2.5 star property
Hotel near Ruby Falls in Chattanooga

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Photo gallery for Comfort Inn & Suites Chattanooga West - Lookout Mountain

Lobby
Exterior
Suite, Multiple Beds, Non Smoking
Indoor pool
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Laundry
  • Parking included

Explore the area

Map
3117 Parker Ln, Chattanooga, TN, 37419
  • Ruby Falls
    ‪4 min drive‬
  • Lookout Mountain Incline Railway
    ‪5 min drive‬
  • Tennessee Aquarium
    ‪7 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪26 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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About the area

Chattanooga

Heart of Chattanooga.Your stay at this Lookout Valley hotel places you within 3 miles (5 km) of Ruby Falls and Tennessee River. Tennessee Aquarium and Cravens House are also within 6 miles (10 km).

What's nearby

  • Ruby Falls - 4 min drive - 4.0 km
  • Chattanooga Convention Center - 5 min drive - 7.1 km
  • Lookout Mountain Incline Railway - 5 min drive - 5.6 km
  • Tennessee Aquarium - 7 min drive - 8.7 km
  • Chattanooga Choo Choo - 7 min drive - 7.9 km

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 26 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪The Tap House & Empyreal Brewing Co. - ‬5 min drive
  • ‪Taco Bell - ‬15 min walk
  • ‪Taco Bell - ‬6 min drive
  • ‪Wendy's - ‬6 min drive

About this property

Comfort Inn & Suites Chattanooga West - Lookout Mountain

Hotel near Ruby Falls in Chattanooga
Comfort Inn & Suites Chattanooga West - Lookout Mountain offers its guests an indoor pool and a 24-hour fitness center. WiFi is free in public spaces. Free breakfast is available daily. A vending machine, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Comfort Inn & Suites Chattanooga West - Lookout Mountain. Self parking is free.

This Chattanooga hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Gift shop
  • Elevator
  • No smoking on site
  • 1 conference room
Comfort Inn & Suites Chattanooga West - Lookout Mountain offers 60 accommodations with coffee/tea makers and hair dryers. 49-inch LED televisions come with satellite channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Chattanooga hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Languages

English

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 49-inch LED TV with satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 3 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Inn Hotel Lookout Mountain
Comfort Inn Lookout Mountain
Comfort Inn Lookout Mountain Hotel
Comfort Inn Suites Lookout Mountain
Comfort Inn & Suites Chattanooga West - Lookout Mountain Hotel

Comfort Inn & Suites Chattanooga West - Lookout Mountain Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 398 out of 1000 reviews
Rating 8 - Good. 327 out of 1000 reviews
Rating 6 - Okay. 151 out of 1000 reviews
Rating 4 - Poor. 71 out of 1000 reviews
Rating 2 - Terrible. 53 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Taunia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Misti

Stayed 1 night in Jan 2025

8/10 Good

Scott

Stayed 2 nights in Jan 2025

8/10 Good

robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 2 nights in Jan 2025

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Angeline

Stayed 1 night in Dec 2024

6/10 Okay

peter, pearland

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was descent. Breakfast wasn’t that good.
Stayed 5 nights in Jan 2025

8/10 Good

Gilberto

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parking is terrible

The room was fine, but parking was horrible. We were among the last to arrive for the night. Only three parking spots were open, aside from the EV charging spots, and those three regular parking spots were very tight due to large vehicles parked over the line. We probably should have parked in the EV charging spots, as there wasn't a sign forbidding it, and it was late already, so no one was likely to use it. Instead we squeezed into a spot. We wasted 15-20 minutes trying to find a spot and then trying to get into it. The area seemed kind of sketchy too.
Stayed 1 night in Jan 2025

8/10 Good

scott

Travelled with family
Liked: Staff & service

Quick trip

The room was ok but had a smell probably because they allow pets.
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple but perfect

Clean, comfortable place to rest while traveling! Great breakfast before getting back on the road.
Stayed 1 night in Dec 2024

8/10 Good

Tara

Stayed 1 night in Jan 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean

Stayed over nite on 2nd floor,room was very clean and comfortable, a little noise from the 3rd floor room but not to bad,overall everything was nice, I would stay there again, oh if you have a pet there is a $35.00 fee
Stayed 1 night in Dec 2024

6/10 Okay

Kayla

Stayed 1 night in Dec 2024

6/10 Okay

Krystal

Travelled with family and small children
Sink plug in bathroom was stuck, and we had to use hands to pull it out; was gross. Also, drain on bathroom floor was not properly leveled, causing trips and stubbed toes.
Stayed 1 night in Dec 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean

Check in was a breeze. Very clean hotel and grounds.
Stayed 1 night in Dec 2024

8/10 Good

christina

Travelled with family
Liked: Cleanliness, property conditions & facilities
The heated pool was cold, and clpsed at 6pm,a lot of noise at night from people in the parking garage.
Stayed 1 night in Dec 2024

10/10 Excellent

David

Stayed 1 night in Dec 2024

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!!

The staff were amazing. Everyone went out of there way to make sure my stay was pleasant. The food was good and the beds were so comfortable and the pillows!! It was 15 minutes from rockcity and 7 minutes from rubyfalls. The pool was clean and they had towels by the pool for you. And around the clock coffee. Oh and my grandson forgot his toothbrush well they had that to. A great place to stay. I would stay again.
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Staff & service

Just ok.

Check in was terrible; the room I reserved was “given away” to another patron; no apologies was just told it was ok the front desk attendant would give me a different room other than what I reserved and what was cheaper than what I reserved. Very frustrated. The room was ok. It was cleanish and was adequate. Breakfast was a hot service and had a decent selection. I can’t say I would stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Esther

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family enjoyed our stay. The breakfast is delicious and the rooms are clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and nice people!
Stayed 1 night in Dec 2024

10/10 Excellent

Traudy

Travelled with family
Liked: Property conditions & facilities
The gas station entrance to the property has potholes
Stayed 1 night in Dec 2024

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities
We liked how it was close to the attractions
Stayed 4 nights in Nov 2024

2/10 Terrible

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Unfortunately I experienced bed bugs. Staff was nice and they moved me to another room.
Stayed 1 night in Dec 2024