Douglas Inn And Suites

2.0 star property
Enjoy the free WiFi at this Mediterranean Cleveland motel

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Douglas Inn And Suites

Deluxe Single Room
Hallway
Family Suite
Front of property
Free daily on-the-go breakfast

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
  • Breakfast included
  • Laundry
  • Air conditioning

Explore the area

Map
2600 Westside Drive NW, Cleveland, TN, 37312
  • Tennova Healthcare
    11 min walk
  • Cleveland State Community College
    16 min walk
  • Jittery Joe's Coffee
    1 min walk
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    26 min drive

Room options

Deluxe Single Room

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Family Suite

  • 57 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

Deluxe Double Room

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Cleveland

In Cleveland .You'll be within half a mile (1 km) of Tennova Healthcare and 2 miles (3 km) of Cleveland State Community College with a stay here. Create & Celebrate Studio and Tennova Healthcare - Cleveland are also within 2 miles (3 km).

What's nearby

  • Tennova Healthcare - 11 min walk
  • Cleveland State Community College - 16 min walk
  • Lee University - 3 min drive
  • Bradley Square Mall - 4 min drive
  • North Cleveland Church of God - 5 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 76 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Cracker Barrel - ‬2 min walk
  • ‪Cookout - ‬1 min drive
  • ‪Sonic Drive-In - ‬7 min walk

About this property

Douglas Inn And Suites

Enjoy the free WiFi at this Mediterranean Cleveland motel
WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. A fitness center, a vending machine, and laundry facilities are also featured at the business-friendly Douglas Inn And Suites. Free self parking is available.

This Mediterranean Cleveland motel is smoke free.

  • 1 building
  • 40 guestrooms or units
  • 2 levels
  • To-go breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Television in lobby
  • Elevator
  • No smoking on site
Douglas Inn And Suites offers 40 accommodations, which are accessible via exterior corridors and feature complimentary newspapers and hair dryers. Premium digital television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Cleveland motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–9:00 AM

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch TV
  • Digital channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Douglas Inn And Suites.

Property is also known as

Douglas Inn Suites
Douglas Inn
Douglas Inn Cleveland
Douglas Inn And Suites
Douglas Hotel Cleveland
Douglas Inn And Suites Motel
Douglas Inn And Suites Cleveland
Douglas Inn And Suites Motel Cleveland

Douglas Inn And Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 487 out of 1001 reviews" "
Rating 8 - Good. 305 out of 1001 reviews" "
Rating 6 - Okay. 100 out of 1001 reviews" "
Rating 4 - Poor. 61 out of 1001 reviews" "
Rating 2 - Terrible. 48 out of 1001 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Marita

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff excellent, very considerate. Room was corner room, clean, but the door stuck so badly, making it hard to open and then close again to lock it. Guy next door was on the phone until after midnight, and we could hear every word he was saying, even though he was in the next room.
Stayed 1 night in Oct 2024

10/10 Excellent

Donna

Stayed 1 night in Aug 2024

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great! Very comfortable and clean room for our quick stay in the area.
Stayed 1 night in Sep 2024

8/10 Good

AARON L

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This was a good stay. Breakfast was ok. The second floor seems like it was added later and so is more updated. The front desk says they service your room on the third day of your stay, however we never got service. We didn't ask either. The lobby feels a little older, but the staff was nice. Rooms were in good condition.
Stayed 6 nights in Sep 2024

10/10 Excellent

ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
It was a great stay in a pinch. Bathroom was awesome
Stayed 1 night in Sep 2024

10/10 Excellent

Joshua

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean and friendly. Paula was a great help. We'll definitely be back
Stayed 1 night in Sep 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Insanely new and clean. Quiet, wonderful stay!
Stayed 1 night in Sep 2024

10/10 Excellent

Qichun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Great service 👏 👍
Stayed 3 nights in Aug 2024

4/10 Poor

Marilyn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stains on blanket and shower handle fell off when I turned on water. They took a deposit when I checked in so I had to make sure I wasn’t charged for these issues. I did like that they had wood floors and no smelly carpet.
Stayed 1 night in Sep 2024

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & convenient stay. Everything was great, except breakfast was extremely minimal and not very appetizing.
Stayed 1 night in Aug 2024

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was very nice and informative at check-in. And that morning the man that was there was very respectful and wanted to make sure our stay was enjoyable.
Stayed 1 night in Aug 2024

4/10 Poor

Stephen

Disliked: Cleanliness, amenities, property conditions & facilities
Room had water bugs. But on the upside, they sprayed within 15 minutes of being told about the bugs. Downside- some survived.
Stayed 7 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Needed a more comfortable mattress
They have recently updated all rooms but the bed still needs updated. Aside from the bed everything was clean and nice
Stayed 1 night in Aug 2024

8/10 Good

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay. Breakfast is really basic and the same thing everyday!
Stayed 3 nights in Aug 2024

10/10 Excellent

Shy

Stayed 1 night in Aug 2024

10/10 Excellent

Victoria

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our go to place to stay in Cleveland. Always great!
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

David H

Stayed 1 night in Aug 2024

10/10 Excellent

Calli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ashleigh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always amazing customer service and pleasant stay. We come every year and every year were left refreshed and happy.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good morning
Everyone was nice and personable. When coffee machine in room didi not work they opened the breakfast room early for me and made coffee
Stayed 1 night in Aug 2024