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Douglas Inn And Suites

2.0 star property
Enjoy the free WiFi at this Mediterranean Cleveland motel

Choose dates to view prices

Photo gallery for Douglas Inn And Suites

Deluxe Single Room
Free daily continental breakfast
Front of property
Hallway
Family Suite

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast included
  • Pet-friendly
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
2600 Westside Drive NW, Cleveland, TN, 37312
  • Tennova Healthcare
    ‪11 min walk‬
  • Cleveland State Community College
    ‪16 min walk‬
  • Create & Celebrate Studio
    ‪2 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪26 min drive‬

Room options

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 57 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Baymont by Wyndham Cleveland

  • Pool
  • Breakfast included
  • Pet-friendly
  • Kids pool
3.6 out of 5, Good, (46)
The price is CA $95
per night
CA $115 total
includes taxes & fees
7 Mar - 8 Mar
Baymont by Wyndham Cleveland

About the area

Cleveland

In Cleveland .You'll be within half a mile (1 km) of Tennova Healthcare and 2 miles (3 km) of Cleveland State Community College with a stay here. Create & Celebrate Studio and Tennova Healthcare - Cleveland are also within 2 miles (3 km).
View more Motels in ClevelandOpens in a new window

What's nearby

  • Cleveland State Community College - 16 min walk
  • Create & Celebrate Studio - 2 min drive
  • Lee University - 3 min drive
  • Bradley Square Mall - 4 min drive
  • North Cleveland Church of God - 5 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 76 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Cracker Barrel - ‬2 min walk
  • ‪Cookout - ‬1 min drive
  • ‪Sonic Drive-In - ‬7 min walk

About this property

Douglas Inn And Suites

Enjoy the free WiFi at this Mediterranean Cleveland motel
WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. A fitness center, a vending machine, and laundry facilities are also featured at the business-friendly Douglas Inn And Suites. Free self parking is available.

This Mediterranean Cleveland motel is smoke free.

  • 1 building
  • 40 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Television in lobby
  • Elevator
  • No smoking on site
Douglas Inn And Suites offers 40 accommodations, which are accessible via exterior corridors and feature complimentary newspapers and hair dryers. Premium digital television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Cleveland motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:00 AM

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch TV
  • Digital channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Douglas Inn And Suites.

Property is also known as

Douglas Inn Suites
Douglas Inn
Douglas Inn Cleveland
Douglas Inn And Suites
Douglas Hotel Cleveland
Douglas Inn And Suites Motel
Douglas Inn And Suites Cleveland
Douglas Inn And Suites Motel Cleveland

Douglas Inn And Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 487 out of 1000 reviews
Rating 8 - Good. 298 out of 1000 reviews
Rating 6 - Okay. 101 out of 1000 reviews
Rating 4 - Poor. 64 out of 1000 reviews
Rating 2 - Terrible. 50 out of 1000 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Jake

Disliked: Cleanliness, property conditions & facilities, room comfort
Poor hotel
The room we stayed in smell terrible. Says non smoker but sure did smell like it was a smoker room. Bed sheets had hair all over it like it was never change. Pillow cases were yellow and did not look clean. Luckily we had our own pillows from our road trip. Would have brought it to service attention but it was almost midnight when we checked in. Suprise this hotel has positive reviews. Either it’s fake reviews or we just got a bad room.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
why did you direct this rto my husband when I made
I had reserved a King bed room, but the hotel did not provide.
Stayed 1 night in Nov 2024

6/10 Okay

Corrina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Elizabeth A

Disliked: Property conditions & facilities, room comfort
Not a keeper - disappointing
We were disappointed with the "suites". The most disconcerting was the security/ room safety. The door to the room did not fit well and there was light showing through from the hall on 3 sides - questioned the safety in a fire - no seal of the room from the hall. Overall it was a tired hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Wayne, Allenford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to crash at the end of day one and excellent value
Stayed 1 night in Oct 2024

8/10 Good

Marita

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff excellent, very considerate. Room was corner room, clean, but the door stuck so badly, making it hard to open and then close again to lock it. Guy next door was on the phone until after midnight, and we could hear every word he was saying, even though he was in the next room.
Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Liked: Cleanliness, amenities
Àll was good
Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Stayed 1 night in Oct 2024

6/10 Okay

albert, las vegas

Liked: Amenities
Disliked: Cleanliness
Roaches, spiders. Place needs pest control otherwise it would have been ok. Told desk when checking out.
Stayed 1 night in Oct 2024

10/10 Excellent

Chelsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great clean value
Exceeded expeditions for the price. Wonderful customer service day and night. Decent breakfast and clean updated room!
Stayed 1 night in Oct 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Staff was friendly and efficient. The room was clean and comfortable. There was plenty of places to eat close by. Nice place for the affordable price. I would definitely recommend it to others and stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Donna

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Tepid hot water in the shower and none at the sink. Told we didn’t turn knob far enough. There was no way we could have turned it any further. Hair in the sink and it wasn’t mine. Breakfast choices okay. Won’t stay here again.
Stayed 1 night in Oct 2024

6/10 Okay

Curtis

Liked: Staff & service
Review for Douglas Inn & Suites I recently stayed at Douglas Inn & Suites, and while it offered a bit more comfort than a Super 6, it didn't quite reach the standards of a Howard Johnson. Upon checking in, I was greeted by a friendly gentleman at the front desk, which was a nice touch. However, despite being the only guest at the motel during my visit, I was placed in a room on the second floor. This presented some challenges, as my room was situated between an elevator on one side and a very loud Coke machine with an ice maker on the other. The noise made it challenging to relax at times. The bathroom, unfortunately, had some brown stains on the shower floor that looked like mildew. This was disappointing and detracted from the overall cleanliness of the room. As for breakfast, I was expecting a continental spread but found the offerings to be somewhat limited. They served pre-made biscuits, fake eggs, gravy, waffles, oatmeal, cereal, apple and orange juice, and coffee and milk. However, there were no meats, fruits, or vegetables, which felt like a missed opportunity for a more satisfying meal. Overall, Douglas Inn & Suites has its merits, especially with its friendly staff and decent accommodations. However, improvements in room placement, cleanliness, and breakfast variety could elevate the experience significantly. If you're looking for a budget-friendly stay with some comforts, it might be worth considering, but just be aware of these quirks.
Stayed 1 night in Oct 2024

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Clean, nice, great breakfast, and affordable. Loved it!.
Stayed 1 night in Sep 2024

8/10 Good

Amitabho, Fishers

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat and clean. You will not regret staying here. A small thing - Shampoo and body wash wasn't there in our room & possibly there is not a daily room service (as we did not get one) - cross check this if you plan longer stays.
Stayed 2 nights in Oct 2024

10/10 Excellent

ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay with family for a couple of nighs
Comfortable and clean rooms. Great value! Breakfast was very basic...
Stayed 2 nights in Oct 2024

10/10 Excellent

Sibyl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice for the affordable price. Everything was very clean and comfortable.

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smell bad
Stayed 1 night in Jun 2024

10/10 Excellent

Barton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Michael, Springfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the hotel was a great value for the money. The beds were comfortable, the shower spacious with good water pressure, and good lighting options in the room. The breakfast area was clean but the food options less than noteworthy.
Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel seemed to have a very good rating. Room furnishing were a mishmash of things. Room seemed dirty like the kitchen floor. The sheer curtains had rips.
Stayed 5 nights in Sep 2024