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Hilton Garden Inn Chattanooga Downtown

3.0 star property
3-star hotel near Ruby Falls

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Photo gallery for Hilton Garden Inn Chattanooga Downtown

Exterior
Lobby
Deluxe Room, 2 Queen Beds, Non Smoking
Terrace/patio
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Housekeeping
  • Pool
  • Parking available

Explore the area

Map
311 Chestnut St, Chattanooga, TN, 37402
  • Creative Discovery Museum
    ‪1 min walk‬
  • AT&T Field
    ‪2 min walk‬
  • Tennessee Aquarium
    ‪4 min walk‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Accessible

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Room, 1 King Bed, Non Smoking, Balcony

Room, 1 King Bed, Non Smoking, Balcony

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Drinks & Snacks)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Chattanooga

Heart of Chattanooga.Within a 15-minute walk of this Downtown Chattanooga hotel, you'll find Tennessee Aquarium and Chattanooga Convention Center. Creative Discovery Museum and Chattanooga Regional History Museum are also within half a mile (1 km).

What's nearby

  • Creative Discovery Museum - 1 min walk
  • Tennessee Aquarium - 4 min walk
  • Chattanooga Convention Center - 15 min walk
  • University of Tennessee at Chattanooga - 16 min walk
  • Chattanooga Choo Choo - 3 min drive

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 132 min drive

Restaurants

  • ‪Mellow Mushroom - ‬3 min walk
  • ‪Taco Mac Chattanooga - ‬4 min walk
  • ‪Buffalo Wild Wings - ‬6 min walk
  • ‪Hair of the Dog Pub - ‬6 min walk
  • ‪Agave & Rye - ‬3 min walk

About this property

Hilton Garden Inn Chattanooga Downtown

3-star hotel near Ruby Falls
Hilton Garden Inn Chattanooga Downtown offers its guests an indoor pool and a 24-hour fitness center. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 2522 square feet (227 square meters) and includes conference space. The business-friendly Hilton Garden Inn Chattanooga Downtown also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. A free area shuttle within .05 mi is available. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Chattanooga hotel is smoke free.

  • 1 building
  • 94 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Meeting rooms
  • 2522 sq ft of conference space
  • 227 sq m of conference space
  • Built in 2001
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
Hilton Garden Inn Chattanooga Downtown offers 94 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 36-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Uncovered self parking on site (USD 18.00 per night; includes in/out privileges)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Free area shuttle up to .05 mi

Food and drink

  • Full breakfast available for a fee 6:30 AM–9:00 AM on weekdays and 9:00 AM–11 AM on weekends: USD 12.95 for adults and USD 6.95 for children
  • 2 restaurants
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 36-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12.95 for adults and USD 6.95 for children
  • Uncovered self parking fee: USD 18.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Chattanooga Downtown
Hilton Garden Inn Hotel Chattanooga Downtown
Chattanooga Hilton Garden Inn
Hilton Chattanooga
Hilton Garden Inn Chattanooga Downtown Hotel Chattanooga
Hilton Garden Inn Chattanooga Downtown Hotel
Hilton Chattanooga Chattanooga
Hilton Garden Inn Chattanooga Downtown Hotel
Hilton Garden Inn Chattanooga Downtown Chattanooga
Hilton Garden Inn Chattanooga Downtown Hotel Chattanooga

Hilton Garden Inn Chattanooga Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 451 out of 910 reviews
Rating 8 - Good. 273 out of 910 reviews
Rating 6 - Okay. 104 out of 910 reviews
Rating 4 - Poor. 53 out of 910 reviews
Rating 2 - Terrible. 29 out of 910 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Miriam, WEST BABYLON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there for a few days to relax and recharge. The cleanliness was one of the first things I noticed when I arrived. I always appreciate an immaculate and welcoming hotel entrance. My check-in was fast and very friendly. My room was perfect for me, as I was alone. I would stay here again with no hesitation. My stay was great overall, and Chattanooga was precisely what I needed for the week.

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Chad

Liked: Staff & service, amenities, property conditions & facilities
Excellent hot breakfast
Stayed 2 nights in Oct 2024

8/10 Good

Miranda, Huntsville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property in a perfect location. You can easily walk to high point, the Aquarium, and cardboard hill. The downtown area seems to have gone down hill a little since the last time we visited approximately 6 years ago. The hotel staff at the property were all great. We were promptly greeted upon arrival by a super helpful and friendly front desk attendant. The breakfast was great and the server was friendly and attentive to everyone. We had a great stay. My only negative is that we booked this as a fall break trip with our kids. The picture of indoor pool was a big factor that made me book this hotel over other, more affordable properties. The “pool” appears MUCH larger than reality. I expected it to be a little smaller, but this pool was at capacity with 2 teens, 2 kids, and 3 adults. It was about the size of two hot tubs put together.
Stayed 2 nights in Oct 2024

10/10 Excellent

Whitney

Stayed 1 night in Oct 2024

10/10 Excellent

Hilda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cant say enough good things about the front desk staff. so friendly and helpful i had left an item behind and they quickly shipped it back to me
Stayed 3 nights in Sep 2024

8/10 Good

Geoff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here when we vist chattanooga. Location is convenient for all our activities.
Stayed 2 nights in Oct 2024

10/10 Excellent

Frankie

Stayed 1 night in Sep 2024

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the river and aquarium
Stayed 2 nights in Sep 2024

6/10 Okay

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
Rooms and lobby were fine, the entrance ways, and building were dirty and in need of updating.
Stayed 2 nights in Sep 2024

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is limited and shared with other popular attractions in the area. One reason I choose to stay here was because of the advertised "business center". I had to do some work overnight while my family slept. Well, the "business center" was a countertop across from the check in desk with a computer and printer. I ended up finding a spot in the lobby to do my work.
Stayed 1 night in Sep 2024

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service
Staff was friendly. Check in process was efficient. Limited parking and surcharge for parking pass was required. This information was not disclosed until check in.
Stayed 1 night in Sep 2024

10/10 Excellent

Antoinette, Tucson

Stayed 1 night in Sep 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Caitlyn

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
When we arrived around 10 pm to check in we were placed in a room that had not been cleaned. Bed was unmade, trash was in the room, dirty laundry in the bathroom. We had a toddler and a baby with us so it was frustrating. The front desk was apologetic and immediately gave us a new room so it was fine. He did state that the housekeeper that worked on that floor was not great. Obviously I didn’t want another room on the 3rd floor then. This was just something I’ve never experienced before. Made it worse with two little kids after a long ride. Once placed in a clean room the stay was overall good!
Stayed 1 night in Sep 2024

10/10 Excellent

Kalin

Liked: Staff & service, property conditions & facilities
Great stay! Staff was very hospitable and very quiet rooms!
Stayed 2 nights in Sep 2024

10/10 Excellent

Adam

Stayed 2 nights in Aug 2024

10/10 Excellent

meredith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience and fantastic staff, especially Brenden! Every inch of the hotel was spotless. Loved how easy it was to walk to the aquarium and nearby restaurants. We'll definitely be back!
Stayed 2 nights in Aug 2024

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Randall

Travelled with partner
Liked: Property conditions & facilities
Our stay was wonderful. The property was clean the employees was friendly and very helpful. I would recommend to anyone.
Stayed 4 nights in Aug 2024

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Tristan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

John, Lewes

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area, very safe, a million things to do (especially if you have kids). Will definitely be back someday!
Stayed 1 night in Aug 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Ok for the weekend
For the cost and location, I was disappointed. The room was clean but it was dark. There was one dimly lit floor lamp and a Desk lamp in the living room. It was depressing. The hotel already stocked the room with extra pillows, blankets for the pullout bed and extra towels. So our party of 5 was considered before hand. This was very nice however it was piled on the desk and made the room appear messy. We didn’t receive any information on the breakfast cost or any information on the amenities etc. It seemed they were understaffed too as the bar and front desk were often empty. The staff was very polite and the drinks from the bar were good.
Stayed 2 nights in Jul 2024