Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG

2.5 star property
Chattanooga hotel in East Ridge area

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Photo gallery for Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG

Exterior
Indoor pool
Free daily buffet breakfast
In-room safe, desk, iron/ironing board, rollaway beds
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
1441 N. Smith Rd, Chattanooga, TN, 37412
  • Lake Winnepesaukah Amusement Park
    ‪7 min drive‬
  • Hamilton Place Mall
    ‪9 min drive‬
  • Chattanooga Zoo
    ‪12 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪16 min drive‬

Room options

Suite, Multiple Beds (& Sofa Bed)

  • 27 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (HEARING)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible (Mobility)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 27 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed with Sofa bed (& Sofa Bed)

  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed, Accessible (Mobility)

  • Sleeps 2
  • 1 Queen Bed

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About the area

Chattanooga

East Ridge stay.Your stay at this East Ridge hotel places you within 3 miles (5 km) of Parkridge East Hospital and Eastgate Golf Center. Also, Brainerd Golf Course is within 3 miles (5 km) and Lake Winnepesaukah Amusement Park is within 6 miles (10 km).

What's nearby

  • Lake Winnepesaukah Amusement Park - 7 min drive - 5.2 km
  • Hamilton Place Mall - 9 min drive - 9.2 km
  • Chattanooga Zoo - 12 min drive - 10.3 km
  • Tennessee Valley Railroad Museum - 12 min drive - 13.6 km
  • Chattanooga Choo Choo - 12 min drive - 14.2 km

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 16 min drive

Restaurants

  • ‪Subway - ‬6 min drive
  • ‪Chick-fil-A - ‬16 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Jonathan's Grille - ‬18 min walk
  • ‪Taco Bell - ‬5 min walk

About this property

Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG

Chattanooga hotel in East Ridge area
Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 552 square feet (51 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG. Self parking is free.

This Chattanooga hotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 3 levels
  • 552 sq ft of conference space
  • 51 sq m of conference space
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG offers 64 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Similar properties

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Property Registration Number 794029

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express East Ridge
Holiday Inn Express Hotel East Ridge
Holiday Inn Express East Ridge Hotel
Holiday Inn Express East Ridge
Holiday Inn Express East Ridge an IHG Hotel
Holiday Inn Express Suites Chattanooga (East Ridge)
Holiday Inn Express Suites Chattanooga (East Ridge) by IHG

Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 494 out of 1005 reviews
Rating 8 - Good. 272 out of 1005 reviews
Rating 6 - Okay. 126 out of 1005 reviews
Rating 4 - Poor. 59 out of 1005 reviews
Rating 2 - Terrible. 54 out of 1005 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Haley

Stayed 1 night in Jan 2025

4/10 Poor

barbara

Travelled with partner
The pool is out of order- this should be noted before a reservation confirmation.
Stayed 1 night in Jan 2025

8/10 Good

Rob

The area was good
Stayed 1 night in Jan 2025

10/10 Excellent

Lakia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the property it was clean but the noise throughout the night was horrible. It is like someone was opening and closing doors
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Frustrating

TV did not work. The telephone didn't work either.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tea drinkers take note

This hotel is pretty standard for a Holiday Inn Express. The only complaint I have is that the hot water for tea at breakfast is from a container that is also used for coffee. Therefore, the water has a strong taste of coffee. Management, please use a separate container to heat and tranfer water that is used for hot tea!!!
Stayed 1 night in Jan 2025

2/10 Terrible

Mike

Disliked: Staff & service
Poor check in service Rude Red Head with the personality of a Prickly Pear Cactus. After a long day on the road, just what you need a little desk clerk with an attitude. IWILL PROBABLY REMOVE HOLIDAY INN FROM MY GOTO. Room was dark, some lights were out or flickered. Microwave didn’t work, phone charging ports were all broke.
Stayed 1 night in Jan 2025

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have given the property 5 stars but the ceiling vent over checkin desk has left dirt-dust on wall. The welcome desk was dirty and halls smelled of smoke. Room was clean and very new. Great location off 75. Staff very polite.
Stayed 1 night in Jan 2025

6/10 Okay

Mary Ann

Travelled with family
Liked: Room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Brian

Stayed 1 night in Jan 2025

8/10 Good

SRIHARSHA

Stayed 1 night in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Opaque shade
Stayed 1 night in Jan 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Helio

Nice place!
Stayed 1 night in Jan 2025

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Julie

Stayed 1 night in Dec 2024

4/10 Poor

Billy

Travelled with family
We selected the property for the indoor pool. After we were checked in we found that the heater wasn’t working resulting in us not being able to swim
Stayed 1 night in Dec 2024

10/10 Excellent

Mercedes

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Dec 2024

8/10 Good

Zhixiong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenience by the high way
Stayed 1 night in Dec 2024

8/10 Good

Jennifer

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in, quiet, conveniently near highway and Georgia state line.
Stayed 1 night in Dec 2024

10/10 Excellent

Ronald, Sault Ste. Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that we could see the 4 states from there.
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Stayed 1 night in Dec 2024

8/10 Good

Peggy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Quick overnight stop

Room was great. Breakfast offerings great but server didn't show up so staff struggled to catch up.
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent staff
Stayed 1 night in Dec 2024

6/10 Okay

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noisy, next to ice machind

Room was great, but next to ice machine, and everybody had to just have ice all night long
Stayed 1 night in Dec 2024