Holiday Inn Hotel & Suites Chattanooga Downtown, an IHG Hotel

3.0 star property
3-star hotel near Tennessee Aquarium

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Hotel & Suites Chattanooga Downtown, an IHG Hotel

Exterior
Suite, 1 Bedroom
Exterior
Exterior
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Housekeeping

Explore the area

Map
434 Chestnut St, Chattanooga, TN, 37402
  • Creative Discovery Museum
    3 min walk
  • AT&T Field
    5 min walk
  • Tivoli Theatre
    5 min walk
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    23 min drive

Room options

Standard Room, 1 King Bed with Sofa bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed with Sofa bed, City View

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Mobil, Tub)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed with Sofa bed, City View

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 46 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible (Mobil, Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible (Comm)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible (Communications Accessible)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, City View

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobil, Roll Shwr)

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Mobil, Roll Shwr)

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Chattanooga

Downtown Chattanooga stay.With a stay at this Downtown Chattanooga hotel, you'll be steps from Chattanooga Regional History Museum and Jack's Alley. Creative Discovery Museum and AT&T Field are also within half a mile (1 km).

What's nearby

  • Creative Discovery Museum - 3 min walk
  • Tennessee Aquarium - 7 min walk
  • University of Tennessee at Chattanooga - 13 min walk
  • Chattanooga Convention Center - 15 min walk
  • Chattanooga Choo Choo - 3 min drive

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 23 min drive

Restaurants

  • ‪Mellow Mushroom - ‬6 min walk
  • ‪Taco Mac Chattanooga - ‬3 min walk
  • ‪Hair of the Dog Pub - ‬8 min walk
  • ‪Agave & Rye - ‬6 min walk
  • ‪Ruby Sunshine - ‬4 min walk

About this property

Holiday Inn Hotel & Suites Chattanooga Downtown, an IHG Hotel

3-star hotel near Tennessee Aquarium
Holiday Inn Hotel & Suites Chattanooga Downtown, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Hotel & Suites Chattanooga Downtown, an IHG Hotel. Parking is available for a fee.

This 3-star Chattanooga hotel is smoke free.

  • 139 guestrooms or units
  • 7 levels
  • Built in 2015
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Terrace
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Holiday Inn Hotel & Suites Chattanooga Downtown, an IHG Hotel offers 139 accommodations with MP3 docking stations and safes. 40-inch flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Chattanooga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 25 per night; includes in/out privileges)
  • Electric car charging station on site
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: USD 16.38 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Golfing
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Smooth flooring in room
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch flat-screen TV
  • MP3 dock
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from December 23 2024 to January 31 2025 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16.38 per person
  • Covered valet parking fee: USD 25 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Chattanooga Downtown
Holiday Inn Hotel Chattanooga Downtown
Holiday Inn Chattanooga Downtown
Hotel Holiday Inn Hotel & Suites Chattanooga Downtown
Holiday Inn Hotel & Suites Chattanooga Downtown Chattanooga
Holiday Inn Hotel Suites Chattanooga Downtown
Holiday Inn Hotel
Holiday Inn
Holiday Chattanooga Downtown
Holiday Inn Hotel Suites Chattanooga Downtown

Holiday Inn Hotel & Suites Chattanooga Downtown, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 599 out of 1002 reviews" "
Rating 8 - Good. 205 out of 1002 reviews" "
Rating 6 - Okay. 102 out of 1002 reviews" "
Rating 4 - Poor. 61 out of 1002 reviews" "
Rating 2 - Terrible. 35 out of 1002 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer, ROSWELL

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room felt very clean, which was appreciated. And the front desk staff were very helpful.

6/10 Okay

Jake

Liked: Cleanliness, staff & service, property conditions & facilities
the parking was not very good at all.
Stayed 1 night in Nov 2024

4/10 Poor

RENEE, KNOXVILLE

Liked: Cleanliness, property conditions & facilities
When i got here, the confirmed my reservation. But that added a $75 charge to my card, in case i had "incidentals". I would not have stayed here if i had known that. Really put a damper on things. I will be more careful next time
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, quiet, spacious
Stayed 1 night in Sep 2024

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was courteous and professional. Answered questions with a smile and great attitude. Close to everything in the area. Will stay here again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

James Robert, Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

George

Stayed 1 night in Aug 2024

10/10 Excellent

Sydney

Stayed 1 night in Aug 2024

4/10 Poor

Shirley

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
was clean , parking was terrible, valet took over 45minutes, the breakfast we paid extra for was cold and tasted like it was cooked the day before , coffee was cold. the fruit on the bar was dried up and had no taste..I wish I had taken a photo but did not think about it.. we had to ask for hot coffee, it was awful!!!
Stayed 1 night in Sep 2024

6/10 Okay

Julie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We were very disappointed with the valet parking. We had to unload and reload all our luggage. What did we pay 25.00 a night for a service that was not provided
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service
Excellent guest service. Everyone at the front desk at the three different shifts I encountered was so friendly. Truly made me feel feel like family.
Stayed 1 night in Sep 2024

10/10 Excellent

MAYA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend
Great front desk team!
Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Business stay - great location ofr center of town Business Also close to restaurants and other entertainment Staff was very friendly and accomodating
Stayed 2 nights in Sep 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, Parking could be better
It was a great trip and the hotel was very conveniently located near so much. I had two issues, 1) the door was super heavy- which made it loud when it closed (not good with a 4 year old. 2) there was really no parking. The valet people were no where to be found. The street parking was fine except the birds REALY liked my car. I would suggest parking in the lot across the street. I wish I had known that in advance. The staff was AMAZING. So friendly and helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean large room that was comfortable and quiet. Conveniently located in downtown Chatt.
Stayed 3 nights in Sep 2024

8/10 Good

Donald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people and staff who s very good. Parking was not easy, but I think this was just an off day
Stayed 1 night in Sep 2024

10/10 Excellent

Candice, Fountain

Business traveller
Liked: Cleanliness, property conditions & facilities
Nothing to add! I liked it. Nothing I didn’t like
Stayed 1 night in Sep 2024

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Beware of room changes
We arrived at the hotel about 6pm and were told that the accessible room with the roll in shower we reserved was given away. I was told that they had another accessible room but it had a tub/shower combination. Since I had already unloaded my handicap mother and suitcases and gave our car to the valet, I agreed. When we arrived at the room, it was clearly not accessible so called down to the desk and was offered a King room with a couch bed. As soon as I said that we needed to talk about it, the room I had reserved was suddenly available. We were there 2 nights and the only friendly employees were the valets. They also charge $14.99 for the same buffet breakfast that I had free at the other hotels on our trip.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kimothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everthing
Stayed 1 night in Sep 2024

6/10 Okay

Todd

Stayed 1 night in Aug 2024

6/10 Okay

Wendell

Liked: Property conditions & facilities
Disliked: Staff & service
No water available for purchase. Vending machines for water/dink not working
Stayed 2 nights in Sep 2024

4/10 Poor

Wendell

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff and valet not friendly or welcoming. Could not even suggest a place to eat dinner
Stayed 2 nights in Sep 2024