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Holiday Inn Hotel & Suites Chattanooga Downtown by IHG

3.0 star property
3-star hotel near Ruby Falls

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Photo gallery for Holiday Inn Hotel & Suites Chattanooga Downtown by IHG

Exterior
Exterior
Suite, 1 Bedroom
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Housekeeping
  • Pool
  • Parking available

Explore the area

Map
434 Chestnut St, Chattanooga, TN, 37402
  • Tennessee Aquarium
    ‪7 min walk‬
  • Chattanooga Convention Center
    ‪12 min walk‬
  • Chattanooga Choo Choo
    ‪3 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

Free toiletries, hair dryer, towels, soap

Standard Room, 1 King Bed with Sofa bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, City View

Free toiletries, hair dryer, towels, soap

Standard Room, 1 King Bed with Sofa bed, City View

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobil, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Mobil, Tub)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, City View

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 46 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobil, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobil, Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Comm)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible (Comm)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Communications Accessible)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, City View

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobil, Roll Shwr)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Mobil, Roll Shwr)

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobil, Roll Shwr)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Mobil, Roll Shwr)

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Terrace/patio

Holiday Inn Express Hotel & Suites Chattanooga Downtown by IHG

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very good, (1005)
The price is CA $139
per night
CA $163 total
includes taxes & fees
23 Mar - 24 Mar
Holiday Inn Express Hotel & Suites Chattanooga Downtown by IHG

About the area

Chattanooga

Downtown Chattanooga stay.Within a 10-minute walk of this Downtown Chattanooga hotel, you'll find Tennessee Aquarium and Tennessee River. Chattanooga Choo Choo and Chattanooga Convention Center are also within 3 miles (5 km).

What's nearby

  • Creative Discovery Museum - 2 min walk - 0.2 km
  • Tennessee Aquarium - 7 min walk - 0.7 km
  • Chattanooga Convention Center - 12 min walk - 1.1 km
  • University of Tennessee at Chattanooga - 13 min walk - 1.2 km
  • Chattanooga Choo Choo - 3 min drive - 2.4 km

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 24 min drive

Restaurants

  • ‪Mellow Mushroom - ‬6 min walk
  • ‪Taco Mac Chattanooga - ‬3 min walk
  • ‪Hair of the Dog Pub - ‬8 min walk
  • ‪Agave & Rye - ‬6 min walk
  • ‪Ruby Sunshine - ‬4 min walk

About this property

Holiday Inn Hotel & Suites Chattanooga Downtown by IHG

3-star hotel near Ruby Falls
Holiday Inn Hotel & Suites Chattanooga Downtown by IHG offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Hotel & Suites Chattanooga Downtown by IHG. Parking is available for a fee.

This 3-star Chattanooga hotel is smoke free.

  • 139 guestrooms or units
  • 7 levels
  • Built in 2015
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Terrace
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Holiday Inn Hotel & Suites Chattanooga Downtown by IHG offers 139 accommodations with MP3 docking stations and safes. 40-inch flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Chattanooga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 25 per night; includes in/out privileges)
  • Electric car charging station on site
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: USD 16.38 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Golfing
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Smooth flooring in room
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch flat-screen TV
  • MP3 dock
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16.38 per person
  • Covered valet parking fee: USD 25 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Chattanooga Downtown
Holiday Inn Hotel Chattanooga Downtown
Holiday Inn Chattanooga Downtown
Hotel Holiday Inn Hotel & Suites Chattanooga Downtown
Holiday Inn Hotel & Suites Chattanooga Downtown Chattanooga
Holiday Inn Hotel Suites Chattanooga Downtown
Holiday Inn Hotel
Holiday Inn
Holiday Chattanooga Downtown
& Suites Chattanooga By Ihg
Holiday Inn Hotel Suites Chattanooga Downtown
Holiday Inn Hotel Suites Chattanooga Downtown an IHG Hotel
Holiday Inn Hotel & Suites Chattanooga Downtown by IHG Hotel

Holiday Inn Hotel & Suites Chattanooga Downtown by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 605 out of 1006 reviews
Rating 8 - Good. 206 out of 1006 reviews
Rating 6 - Okay. 99 out of 1006 reviews
Rating 4 - Poor. 60 out of 1006 reviews
Rating 2 - Terrible. 36 out of 1006 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This served it our needs for why we came here. I was a very loud room even though we were several floors up. Other than that it was nice.
Stayed 1 night in Dec 2024

6/10 Okay

Lance

Stayed 1 night in Dec 2024

8/10 Good

Mariana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed before and it was great. This particular time it was so so. Staff was amazing and accommodating. The room was very clean and beds were comfortable. The ceiling above the shower was damaged along with peeling paint. The TV had terrible reception every channel would lagg and lose reception.
Stayed 1 night in Dec 2024

10/10 Excellent

mike

Travelled with family
Stayed 4 nights in Nov 2024

6/10 Okay

Julie

Travelled with family
The hotel was average, but in a good location. They definitely charge for the location. The facility is not worth the price otherwise. The Brazilian steakhouse inside the hotel has really gone down downhill in the last couple years
Stayed 1 night in Oct 2024

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

10/10 Excellent

Martha, Paragould

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in Nov 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location downtown. Easy walk to the river and easy drive to Lookout Mountain. Plenty of dining options nearby. Will definitely stay again. Indoor pool is great and breakfast is served for a charge at the restaurant connected to the hotel.
Stayed 2 nights in Nov 2024

4/10 Poor

Caroline

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer, ROSWELL

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room felt very clean, which was appreciated. And the front desk staff were very helpful.

10/10 Excellent

rossie

Liked: Staff & service
Disliked: Property conditions & facilities
We travel often to this area. We brought my granddaughter and selected a corner room. We did not get that when we checked in. I noticed that our socks were so filthy after walking through our room in a very short period of time. I would recommend either replacing the carpet or working on a DEEP CLEAN for this Holiday inn location,
Stayed 1 night in Nov 2024

6/10 Okay

Jake

Liked: Cleanliness, staff & service, property conditions & facilities
the parking was not very good at all.
Stayed 1 night in Nov 2024

10/10 Excellent

Avel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located within walking distance to the Aquarium and a ton of great dining spots. Lover this place. The staff were so nice and genuinely sincere in welcoming us when we arrived and when we departed bidding us safe travels. The room was spacious, very clean and the bed was comfortable. We enjoyed our stay and got plenty of sleep and rest.
Stayed 1 night in Nov 2024

8/10 Good

Clifton

Liked: Cleanliness, staff & service, property conditions & facilities
Didn't like the breakfast.
Stayed 1 night in Nov 2024

8/10 Good

Carol

Stayed 3 nights in Oct 2024

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the aquarium. Inside pool was very nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was nice and the staff was awesome. The quietness and qu was great. I will be staying here agin because everything was in walking distance and so easy to get to places
Stayed 2 nights in Nov 2024

10/10 Excellent

Melody, Waukegan

Travelled with group
Hotel and staff were excellent! Restaurant and bar attached not the greatest!
Stayed 2 nights in Nov 2024

6/10 Okay

Kelli

Travelled with family
Stayed 2 nights in Nov 2024

6/10 Okay

Melissa

Liked: Cleanliness, property conditions & facilities, room comfort
Unfortunately I stayed at a Holiday inn last night
Hotel was nice, bed was comfortable. I do have a few suggestions. Outside seating area for smokers, better parking instructions and signage. The street/car noise was terrible until early morning hours. It was just a very "blah" experience.
Stayed 1 night in Nov 2024

10/10 Excellent

Zamarieuna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Kaushik

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We were never told that there was a parking charge on the property When asked we were told that only free parking was a public parking in a in unsafe neighborhood. After paying $162 night, we weren't given a single bottle of water complimentary. Sleeping matress were were worn out and very uncomfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect for downtown visits. Dissapointed that breakfast was not included.
Stayed 1 night in Oct 2024

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay. I was in town for a conference so I didn’t get to experience much, but the staff here was extremely friendly and helpful. I was a little disappointed in the parking situation ($25 a night to valet at the hotel or $15-$20 in lots around the hotel) but I understand this isn’t the hotel’s fault and is common with the majority of hotels in the area as it is in downtown. The room was nice and clean.
Stayed 2 nights in Nov 2024

2/10 Terrible

Michael

Stayed 1 night in Jun 2024