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Red Roof Inn PLUS+ & Suites Chattanooga - Downtown

2.5 star property
Hotel near Tennessee Aquarium in Chattanooga

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Red Roof Inn PLUS+ & Suites Chattanooga - Downtown

Exterior
Front of property
Coffee service
Lobby
Premium bedding, desk, iron/ironing board, free WiFi

Reviews

6.2 out of 10

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Parking included
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
2431 Williams St, Chattanooga, TN, 37408
  • Chattanooga Choo Choo
    17 min walk
  • Finley Stadium
    18 min walk
  • KFC
    4 min walk
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    17 min drive

Room options

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Deluxe Room, 2 Double Beds (Smoke Free)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Jetted Tub (Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Jetted Tub (Smoke Free)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds (Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 2 Double Beds (Smoke Free)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Kitchen (Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 2 Double Beds, Kitchen (Smoke Free)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Smoke Free)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Superior Room, 1 King Bed (Smoke Free)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Comfort Inn Downtown

Pool
Hot tub
Breakfast included
Pet-friendly
4.0 out of 5, Very good, (1004)
The price is CA $123
per night
CA $144 total
includes taxes & fees
5 Jan - 6 Jan
Comfort Inn Downtown

About the area

Chattanooga

Downtown Chattanooga stay.Your stay at this Downtown Chattanooga hotel places you within 2 miles (3 km) of Songbirds Guitar Museum and Chattanooga Brewing Company. Chattanooga Choo Choo and Hart Gallery are also within 2 miles (3 km).

What's nearby

  • Chattanooga Choo Choo - 17 min walk
  • Finley Stadium - 18 min walk
  • Chattanooga Convention Center - 2 min drive
  • Tennessee Aquarium - 3 min drive
  • Ruby Falls - 5 min drive

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 17 min drive

Restaurants

  • ‪Wendy's - ‬15 min walk
  • ‪Southside Social - ‬15 min walk
  • ‪Pizza Bros Southside - ‬11 min walk
  • ‪The FEED Co Table & Tavern - ‬18 min walk
  • ‪The Boneyard - ‬17 min walk

About this property

Red Roof Inn PLUS+ & Suites Chattanooga - Downtown

Hotel near Tennessee Aquarium in Chattanooga
There's a snack bar/deli on site. WiFi is free in public spaces. A vending machine, tour/ticket assistance, and coffee/tea in a common area are also featured at Red Roof Inn PLUS+ & Suites Chattanooga - Downtown. Self parking is free.

This Chattanooga hotel is smoke free.

  • 1 building
  • 51 guestrooms or units
  • 3 levels
  • Built in 1998
  • Deli
  • Coffee in lobby
  • Front desk (24 hours)
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
Red Roof Inn PLUS+ & Suites Chattanooga - Downtown offers 51 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Chattanooga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Microwave
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. 

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Chattanooga Downtown
Red Roof Inn Hotel Chattanooga Downtown
Red Roof PLUS Chattanooga Downtown Hotel
Red Roof PLUS Chattanooga Downtown
Red Roof Inn PLUS Chattanooga Downtown Hotel
Red Roof Inn PLUS Chattanooga Downtown
Red Roof Inn Suites Chattanooga Downtown
Red Roof PLUS Suites Chattanooga Downtown
Red Roof Inn PLUS+ Suites Chattanooga Downtown
Red Roof PLUS Chattanooga
Red Roof Inn PLUS+ & Suites Chattanooga - Downtown Hotel
Red Roof Inn PLUS+ & Suites Chattanooga - Downtown Chattanooga

Red Roof Inn PLUS+ & Suites Chattanooga - Downtown Reviews

Reviews

6.2
Rating 10 - Excellent. 210 out of 1000 reviews" "
Rating 8 - Good. 204 out of 1000 reviews" "
Rating 6 - Okay. 220 out of 1000 reviews" "
Rating 4 - Poor. 155 out of 1000 reviews" "
Rating 2 - Terrible. 211 out of 1000 reviews" "

6.0/10

Cleanliness

7.8/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nelson

Stayed 1 night in Sep 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly
The guy who checked us in was very nice and friendly.
Stayed 2 nights in Sep 2024

2/10 Terrible

Candace R

Stayed 1 night in Sep 2024

10/10 Excellent

Candace R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Kayode

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never felt so unsafe in my life. You would see young men and women loitering around the property and in the street even in the wee hours of the day - clearly, a drug zone. Was supposed to be a non-smoking property but you could tell previous guests smoked indoor. Property has seen best days - worn out furnitures, paint falling off the ceiling, broken A/C system, very dirty carpet, unclean bathroom, window curtain falling off, the list goes on. Some random folks came knocking on my door at least on 2 separate occasions, claiming they had the wrong door. I believe there was more to it. You get charged $20 (in cash) for early check-in which is not invoiced. This property is a NO-NO if you are looking for a place to stay in Chattanooga. NOT RECOMMENDED!
Stayed 3 nights in Aug 2024

10/10 Excellent

Patricia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Criquett

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I was just looking for a place to sleep while on a road trip so I wasn't wanting to spend much. Red Roof Plus in Chattanooga was far better than other places I've paid the same for. If you're looking for breakfast you won't find it here and the coffee was barely drinkable, but I would stay here again if I drive through Chattanooga on another road trip.
Stayed 1 night in Aug 2024

2/10 Terrible

Rosalynn

Business traveller
This is a CRACK HEAD and Drug infested hotel!
This listing SHOULD NOT even be listed on hotels.com! I ASKED FOR A REFUND THE LADY SAID NO!She gave me the room 215 the room was disgusting bedbug on the bed, body print on the bed, counters dirty , door handle was dirty! Entire 1st& 2nd floor smelled like meth and weed. People hanging out in the hallways, outside when you pull up. When asked if I could be accommodated to another red roof she told me NO! Mind you I seen about 4 on the highway not far from each other. I WILL BE ER CHOOSE RED IN OR ROOF AGAIN! And I want my money back. Oh yea I was offered room 114 that room was just as nasty! I ended up paying $147 at LaQuinta downtown and LOVED EVERYTHING ABOUT THE STAY!!
Stayed 1 night in Aug 2024

2/10 Terrible

Chelsey

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The woman working the front desk was the only good thing about this hotel. It was dirty, the tub wouldn’t drain, the sheets seemed dirty, nothing was wiped down. Paid for the room with premium bedding and it was arguably the worst hotel bed I’ve ever slept on. The area was sketchy, there were a lot of people loitering the hallways and outside the hotel. We slept with the ironing board wedged under the door handle. We did not feel safe.
Stayed 1 night in Aug 2024

4/10 Poor

Yunior R

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom very dirty, clogged drain in the bathtub, dirty floors, noisy, just disgusting
Stayed 1 night in Aug 2024

10/10 Excellent

Candace R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional stay
I have stayed here previously so when i received great service it was not a surprise.I have stayed there to go to kidney treatments and they always take good care of me. It is quiet and calm they are building a new apartment complex across the street and you would never know it. The staff and managers are top notch you will not be treated better anywhere or have a more comfortable stay. I would recommend anyone to come relax at this hotel.
Stayed 1 night in Aug 2024

4/10 Poor

Jordan

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The location was very convenient. The bed was uncomfortable. We booked a smoke free room but it had an odor of cigarettes and mildew. We also found a rouch in the room.
Stayed 3 nights in Jul 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

8/10 Good

Verified traveller

Disliked: Property conditions & facilities
Good price & proximity if u don’t mind tweakers
I love cheap places in good locations and this served that purpose. It’s definitely a tweaker hotel with lots of shabby qualities. Also a little group of street people all congregate at a neighboring park. They didn’t seem dangerous and it’s really just the area. Still the room was clean enough, spacious and had all the basic amenities. Wi-Fi and cable and ac all worked. The place is walking distance to a mini mart, local coffee shop and a quick drive to local attractions like Ruby Falls, Downtown and the Sunday Artist Martket. I’d advise the owner to clean the walls. It’d be an easy way to help that place look and smell so much cleaner !
Stayed 1 night in Jul 2024

6/10 Okay

Dena

Disliked: Cleanliness, property conditions & facilities, room comfort
Could have been cleaner
Stayed 2 nights in Jul 2024

2/10 Terrible

Candace

Stayed 1 night in Jul 2024

8/10 Good

Hendrika

Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fire stay
We have stayed here before and we were as pleased this time as times before. The staff was very helpful and courteous they have always been very polite. This time we had a problem with the air conditioner and Danny the maintinance fixed it and cleaned up all of the water in the middle of the night so that we didn't have to change rooms. All in all just another great stay .
Stayed 1 night in Jun 2024

6/10 Okay

Michael

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The price was okay, but one can tell that it had been around for some time. Despite the apparent improvements it still has a way to go before it is equals the Comfort Inn across the street.
Stayed 1 night in Jun 2024

4/10 Poor

James

Disliked: Cleanliness, staff & service, property conditions & facilities
shower faucet handle was not attached and fell off, along with the curtain rod falling out of the wall bracket. Empty Sprite can of pop left on the floor.
Stayed 1 night in Jun 2024

4/10 Poor

Kristin

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Toe nails on the floor. Mold in the shower and walls. Towels and linens were stained. Very shady people in and out all night. We were in town due to a death and needed somewhere cheap. Homeless people outside all day and night. Very dirty.
Stayed 2 nights in Jun 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay
Fine
Stayed 3 nights in Jun 2024

10/10 Excellent

Jacqueline Hutchinson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Jun 2024

2/10 Terrible

Melissa

Stayed 1 night in Jun 2024

2/10 Terrible

Kory

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do I even start.. No AC, they had bugs, DIRTY DIRTY DIRTY, broken furniture (cut my 2 year old), leaking roof with holes in it with buckets everywhere, WORST experience yet. Have pictures of it all. Didn't even stay at this hotel due to it being so dirty (kids ages range from 2-15) was not letting my children sleep here. We left within an hour of checking in. Was told to contact expedia for a refund and they are working on it supposedly. This hotel was the worst experience yet.
Stayed 1 night in Jun 2024