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Staybridge Suites Chattanooga Downtown - Convention Center by IHG

3.0 star property
3-star hotel near Ruby Falls

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Photo gallery for Staybridge Suites Chattanooga Downtown - Convention Center by IHG

Indoor pool
Exterior
Suite, Multiple Beds, Kitchen
Reception
Fridge, microwave, stovetop, dishwasher

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Pool
  • Parking available
  • Pet-friendly

Explore the area

Map
1300 Carter St, Chattanooga, TN, 37402
  • Chattanooga Convention Center
    ‪2 min walk‬
  • Chattanooga Choo Choo
    ‪13 min walk‬
  • Tennessee Aquarium
    ‪2 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪25 min drive‬

Room options

View all photos for Suite, 1 King Bed, Kitchen

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Kitchen

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen

  • 58 sq m
  • Sleeps 8
  • 1 Queen Bed and 2 Double Beds

View all photos for Standard Suite, Kitchen

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Suite, Kitchen

  • 41 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Suite, Multiple Beds, Kitchen

Suite, Multiple Beds, Kitchen

Suite, Multiple Beds, Kitchen

  • 38 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

Premium bedding, desk, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

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23 Mar - 24 Mar
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About the area

Chattanooga

Heart of Chattanooga.Within a 15-minute walk of this Downtown Chattanooga hotel, you'll find Chattanooga Convention Center and Chattanooga Choo Choo. Siskin Museum of Religious Artifacts and Coker Museum are also within half a mile (1 km).

What's nearby

  • Chattanooga Convention Center - 2 min walk - 0.2 km
  • Chattanooga Choo Choo - 13 min walk - 1.2 km
  • University of Tennessee at Chattanooga - 14 min walk - 1.2 km
  • Tennessee Aquarium - 2 min drive - 1.7 km
  • Ruby Falls - 6 min drive - 6.2 km

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 25 min drive

Restaurants

  • ‪Southside Social - ‬10 min walk
  • ‪Pickle Barrel Restaurant - ‬8 min walk
  • ‪The FEED Co Table & Tavern - ‬10 min walk
  • ‪Urban Stack - ‬7 min walk
  • ‪DosBros Fresh Mexican Grill - ‬11 min walk

About this property

Staybridge Suites Chattanooga Downtown - Convention Center by IHG

3-star hotel near Ruby Falls
Staybridge Suites Chattanooga Downtown - Convention Center by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 240 square feet (22 square meters) and includes conference space. The business-friendly Staybridge Suites Chattanooga Downtown - Convention Center by IHG also features barbecue grills, a picnic area, and a fireplace in the lobby. For a fee, parking is available.

This 3-star Chattanooga hotel is smoke free.

  • 124 guestrooms or units
  • 5 levels
  • 240 sq ft of conference space
  • 22 sq m of conference space
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
Staybridge Suites Chattanooga Downtown - Convention Center by IHG offers 124 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium digital channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Chattanooga hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 18.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • Free reception (select days)

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 36
  • Handrails in stairways
  • Stairway handrail height (inches): 36
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch TV
  • Cable/satellite channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Ice maker
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 18.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Chattanooga Downtown Convention Center
Staybridge Suites Convention Hotel Chattanooga Downtown Center
Staybridge Suites Chattanooga Downtown Convention Center Hotel
Staybridge Suites Chattanooga Downtown Convention Center

Staybridge Suites Chattanooga Downtown - Convention Center by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 454 out of 1012 reviews
Rating 8 - Good. 284 out of 1012 reviews
Rating 6 - Okay. 143 out of 1012 reviews
Rating 4 - Poor. 66 out of 1012 reviews
Rating 2 - Terrible. 65 out of 1012 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Kurtis

Disliked: Cleanliness, property conditions & facilities
Used to be a nice place to stay, 2020 and before. Dirty rooms, broken locks, filthy carpets and furniture, stains on bed skirts and curtains, dirty old appliances, dogs barking non stop, pool full of neighborhood birthday party, no washcloths or paper in the room, etc. We stayed one night and checked out early the next day, could not stay another night.
Stayed 2 nights in Nov 2024

4/10 Poor

marcos

Travelled with family
Disliked: Cleanliness
Cleaning issues
Dirty. Our room was smelling cigarette and the restroom’s cleaning was poor. The shower curtain was nasty and smelling very bad. The room was old with the furniture in bad condition. The pool and lobby were the good part.
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty hotel
Very dirty hotel.
Stayed 2 nights in Nov 2024

6/10 Okay

Ron

Travelled with group
Liked: Room comfort
Could have been better
On a positive note, I had a nice, comfortable room. The space was well planned with an actual refrigerator, desk and a couch. The location in downtown was convenient and walk friendly. On the downside, room 314 was on the side of heavy, roadway traffic. The off ramp was directly below my window and traffic noise affected my sleep. The shower was nice but had an annoying drip.
Stayed 2 nights in Nov 2024

8/10 Good

Roslyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Abelardo

Travelled with family and small children
Liked: Amenities, property conditions & facilities
This was the perfect stay for a few days.
Stayed 1 night in Nov 2024

6/10 Okay

Kela

Travelled with group
Stayed 1 night in Nov 2024

6/10 Okay

Adam

Stayed 4 nights in Oct 2024

6/10 Okay

Angela

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s $18 a night to park on the property. If it’s mentioned anywhere, it’s in very tiny print because I still don’t see it. All it said was “parking available”.
Stayed 2 nights in Nov 2024

4/10 Poor

Nalleli

Business traveller
Disliked: Cleanliness, staff & service
Needs improvement
The day I checked in I waited for a bit before someone came out to check me in. The front desk person failed to give me any information on what time breakfast was, WiFi, or even give me a second key card. I was here for business and the business center printer didn’t have any ink. We got some copies from the front desk but those were very poorly printed. The ice machine at in rue breakfast area work. The juice machine didn’t work. The breakfast area ladies were the rudest I’ve encountered in any hotel. My coworker tried checking out later in the evening, there was no desk person to be found anywhere. She even called the hotel but no one answered. I stayed here for 8 nights and at no point in my stay did anyone come by to refresh the room. The pans provided were dirty, I’m talking about food stuck to the pans and left like that for the next guest to use. I don’t know who is running this place but I will likely not stay here again.
Stayed 8 nights in Nov 2024

10/10 Excellent

Samuel L.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Kristine, Palmetto

Stayed 1 night in Oct 2024

6/10 Okay

Polly

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

david, ellicott city

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
In retrospect if we didn't need a 2 bedroom suite we would have stayed somewhere else. The location was ok, the rooms were tired for sure and everything else about the facility screamed do the minimal required. We like IHG properties but our last two experiences with Staybridge facilities were underwhelming.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Lashonda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place will be back
Stayed 2 nights in Nov 2024

8/10 Good

Jackie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Barbara

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Over priced for a very dated roach hotel. Family was upset about finding dead roaches and hair. Sleeper needed replacement asap. I expected more for the price. Buyer beware.
Stayed 1 night in Nov 2024

10/10 Excellent

Candyce

Liked: Cleanliness, staff & service, room comfort
Chattanooga stay
Nice hotel conveniently located off interstate. Room was comfortable, clean and roomy. Neither of the 2 TVs were working. Desk manager was called and he came up promptly to take a look. He was unable to get them to work and concluded it was new remotes that had not been programmed for these TVs. He offered to move us to another room but we were already unpacked and tired so he said he would deducte our parking fee.
Stayed 1 night in Nov 2024

6/10 Okay

Joseph

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Jonathon

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room next to us had a FISH FRY ! Smell was insanely terrible. They did this three times over two days!!!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Jillian

Stayed 1 night in Oct 2024

2/10 Terrible

Lisa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Smell like dog house.
Stayed 2 nights in Oct 2024

8/10 Good

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thankful they gave us a late checkout
Stayed 1 night in Oct 2024