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Staybridge Suites Chattanooga Downtown - Convention Center by IHG

3.0 star property
3-star hotel near Ruby Falls

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Photo gallery for Staybridge Suites Chattanooga Downtown - Convention Center by IHG

Indoor pool
Reception
Suite, Multiple Beds, Kitchen
Fridge, microwave, stovetop, dishwasher
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Hot tub
  • Housekeeping
  • Pool
  • Parking available
  • Pet-friendly

Explore the area

Map
1300 Carter St, Chattanooga, TN, 37402
  • Chattanooga Convention Center
    ‪2 min walk‬
  • Finley Stadium
    ‪7 min walk‬
  • Tivoli Theatre
    ‪11 min walk‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪26 min drive‬

Room options

View all photos for Suite, 1 King Bed, Kitchen

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Kitchen

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen

  • 58 sq m
  • Sleeps 8
  • 1 Queen Bed and 2 Double Beds

View all photos for Standard Suite, Kitchen

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Suite, Kitchen

  • 41 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Suite, Multiple Beds, Kitchen

Suite, Multiple Beds, Kitchen

Suite, Multiple Beds, Kitchen

  • 38 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

Premium bedding, desk, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

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21 Feb - 22 Feb
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About the area

Chattanooga

Heart of Chattanooga.Within a 15-minute walk of this Downtown Chattanooga hotel, you'll find Chattanooga Convention Center and Chattanooga Choo Choo. Siskin Museum of Religious Artifacts and Coker Museum are also within half a mile (1 km).

What's nearby

  • Chattanooga Convention Center - 2 min walk
  • Chattanooga Choo Choo - 13 min walk
  • University of Tennessee at Chattanooga - 14 min walk
  • Tennessee Aquarium - 2 min drive
  • Ruby Falls - 6 min drive

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 26 min drive

Restaurants

  • Southside Social
  • Pickle Barrel Restaurant
  • The FEED Co Table & Tavern
  • Urban Stack
  • DosBros Fresh Mexican Grill

About this property

Staybridge Suites Chattanooga Downtown - Convention Center by IHG

3-star hotel near Ruby Falls
Staybridge Suites Chattanooga Downtown - Convention Center by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 240 square feet (22 square meters) and includes conference space. The business-friendly Staybridge Suites Chattanooga Downtown - Convention Center by IHG also features barbecue grills, a picnic area, and a fireplace in the lobby. For a fee, parking is available.

This 3-star Chattanooga hotel is smoke free.

  • 124 guestrooms or units
  • 5 levels
  • 240 sq ft of conference space
  • 22 sq m of conference space
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
Staybridge Suites Chattanooga Downtown - Convention Center by IHG offers 124 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium digital channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Chattanooga hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 18.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • Free reception (select days)

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 36
  • Handrails in stairways
  • Stairway handrail height (inches): 36
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch TV
  • Cable/satellite channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Ice maker
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 18.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Chattanooga Downtown Convention Center
Staybridge Suites Convention Hotel Chattanooga Downtown Center
Staybridge Suites Chattanooga Downtown Convention Center Hotel
Staybridge Suites Chattanooga Downtown Convention Center

Staybridge Suites Chattanooga Downtown - Convention Center by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 450 out of 1001 reviews
Rating 8 - Good. 286 out of 1001 reviews
Rating 6 - Okay. 142 out of 1001 reviews
Rating 4 - Poor. 63 out of 1001 reviews
Rating 2 - Terrible. 60 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Candyce

Liked: Cleanliness, staff & service, room comfort
Chattanooga stay
Nice hotel conveniently located off interstate. Room was comfortable, clean and roomy. Neither of the 2 TVs were working. Desk manager was called and he came up promptly to take a look. He was unable to get them to work and concluded it was new remotes that had not been programmed for these TVs. He offered to move us to another room but we were already unpacked and tired so he said he would deducte our parking fee.
Stayed 1 night in Nov 2024

6/10 Okay

Joseph

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Jonathon

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room next to us had a FISH FRY ! Smell was insanely terrible. They did this three times over two days!!!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Jillian

Stayed 1 night in Oct 2024

2/10 Terrible

Lisa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Smell like dog house.
Stayed 2 nights in Oct 2024

8/10 Good

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thankful they gave us a late checkout
Stayed 1 night in Oct 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
We were not issued a parking pass, which is $18/night, and then blamed when we asked how to get into the parking lot since it was gated. The same person who blamed us is the manager who checked us in and did not issue the pass. We were kicked out of our room 2 in the 4 days we were here for carpet cleaning. The first time a note was slipped under our door saying at some point, no time frame at all, we would need to leave our room for 2 hours to allow the carpet to be cleaned that day. 2 days later as we're packing up and still have 3 hours before checkout, a man knocks on our door telling us he has to carpet clean and we need to leave the room. I told him we were within 2 hours of leaving and asked if he could skip our room, he told me he wanted to be out of the hotel well before then and tried to convince me he had to come in. When i called the front desk, Tricia just laughed at me and asked if i said no and slammed the door in his face. The entire ordeal was very sketchy.
Stayed 3 nights in Oct 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

petra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again.
Very convenient location. Walked 5 min to the october fest and drove 10 min to rock city. The hotel has a good breakfast a good bit of variety items to choose from. Room was clean and had everything we needed. Hotel staff was nice and helpful. Alot of parking in the back of hotel.
Stayed 2 nights in Oct 2024

8/10 Good

Randall

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to Convention Center, downtown, and restaurants. Price was fair.
Stayed 1 night in Oct 2024

8/10 Good

Michael Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location to access shuttle to other areas of town. Nice pool and hot tub, great staff, great breakfast. Only downside was a few furnishings were looking pretty worn out (couch, tub faucet leaking). Over all I would stay again.
Stayed 1 night in Oct 2024

4/10 Poor

Kristin

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Our AC was broke our room, and the property appeared very run down. We also were not informed of the $20 parking fee.
Stayed 1 night in Oct 2024

6/10 Okay

ANGELA

Travelled with family
Liked: Amenities
Could definitely use some updates. Carpet and couch in the room were damp from humidity and the HVAC/ thermostat did not work. Chose the property for the kitchen and hot tub- those were functional. Breakfast had a nice variety.
Stayed 5 nights in Sep 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
The chech-in with Kiosk midnight was too bad. They issued the room key twice but both didn't work and the door lock was braking down. Finally the agent opened the door manually.
Stayed 3 nights in Sep 2024

10/10 Excellent

Stephen

Stayed 1 night in Sep 2024

8/10 Good

Blake

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Sep 2024

4/10 Poor

Mia

Travelled with group
Disliked: Amenities
Property was old, furniture run down. Literally had the smell of marijuana throughout the property, down hallways, in elevator. Had to pay $20/day to park- yet the gate stayed broke the whole time for anyone to come and go as they pleased. Area directly around hotel didn’t feel safe at all.
Stayed 4 nights in Sep 2024

8/10 Good

Myra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with a group for a long weekend in a few rooms. Fantastic location right off the highway. The rooms are very tidy and clean. The staff is very friendly from the receptionist, housekeeping, and cooking staff. The reason I gave it 4 out of 5 stars for condition's and facility was for a few reasons. There is definitely wear and tear on the couches inside the lobby and in the rooms rooms. The doors don't lock to the public at night for key card access in the back parking lot so anyone off the street could walk in. The parking lot the arms that rise and fall to make you pay to park were broke so anyone could come in and out.
Stayed 3 nights in Sep 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Aug 2024

8/10 Good

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot tub was lukewarm at best.
Stayed 1 night in Jul 2024

8/10 Good

Tiffany

Stayed 4 nights in Aug 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Back breaking mattresses
I can overlook the little dirt spots in the room because I know they were understaffed. But that bed was the most uncomfortable mattress I have ever slept on. I woke up multiple times during the night with back pain. The continental breakfast was horrible too. Those omelettes tasted like they were made the day before, frozen, and reheated for the next day’s meal.
Stayed 2 nights in Aug 2024

8/10 Good

William

Travelled with family and small children
Liked: Staff & service
Great place for a family stay. The suit could use some new clean furniture. The breakfast is great for a hotel continental meal. Good price for the location close to downtown. Parking at $18 per day is double what was advertised and way too expensive though.
Stayed 4 nights in Jul 2024

8/10 Good

Kappie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms for the price. Nice breakfast area. We were charged by person for parking. I assumed per vehicle. ??? Otherwise a pleasant stay for a one night college move in.
Stayed 1 night in Aug 2024