The Hotel Chalet at The Choo Choo

4.0 star property
4-star Beaux Arts hotel near Chattanooga Choo Choo

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December 2024
January 2025

Photo gallery for The Hotel Chalet at The Choo Choo

Frette Italian sheets, premium bedding, minibar, in-room safe
Frette Italian sheets, premium bedding, minibar, in-room safe
Chalet Suite
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
Reception

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available

Explore the area

Map
92 Choo Choo Ave, Chattanooga, TN, 37408
  • Chattanooga Choo Choo
    4 min walk
  • Chattanooga Convention Center
    14 min walk
  • University of Tennessee at Chattanooga
    15 min walk
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    20 min drive

Room options

Deluxe Room (Sleeper)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite (MacArthur)

  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Chalet Suite

  • 65 sq m
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Chalet, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Chalet (Suite)

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

Chalet, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Chalet, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Chalet, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Chattanooga

City center stay.At this Downtown Chattanooga hotel, you'll be steps from Chattanooga Choo Choo and within a 15-minute walk of Chattanooga Convention Center. University of Tennessee at Chattanooga and Tennessee Aquarium are also within 2 miles (3 km).

What's nearby

  • Chattanooga Choo Choo - 4 min walk - 0.4 km
  • Chattanooga Convention Center - 14 min walk - 1.2 km
  • University of Tennessee at Chattanooga - 15 min walk - 1.3 km
  • Tennessee Aquarium - 3 min drive - 2.3 km
  • Chattanooga Zoo - 6 min drive - 3.5 km

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 20 min drive

Restaurants

  • ‪Nic and Norman's - ‬1 min walk
  • ‪The FEED Co Table & Tavern - ‬7 min walk
  • ‪Urban Stack - ‬7 min walk
  • ‪The Boneyard - ‬5 min walk
  • ‪Goodfellas Pizzeria - ‬6 min walk

About this property

The Hotel Chalet at The Choo Choo

4-star Beaux Arts hotel near Chattanooga Choo Choo
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. Event space at this hotel measures 3200 square feet (297 square meters) and includes a conference center. An outdoor pool, tour/ticket assistance, and a garden are also featured at The Hotel Chalet at The Choo Choo. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of The Hotel Chalet at The Choo Choo was completed in October 2023.

Smoking is allowed in designated areas at this Beaux Arts Chattanooga hotel.

  • 127 guestrooms or units
  • 2 levels
  • 2 bars or lounges
  • Meeting rooms
  • 3200 sq ft of conference space
  • 297 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
  • Dining venue
The Hotel Chalet at The Choo Choo offers 127 air-conditioned accommodations with iPod docking stations and minibars. Beds feature Frette Italian sheets and premium bedding. 55-inch Smart televisions come with digital channels, first-run movies, and pay movies. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Fence around the pool
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 18.00 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–noon: USD 4.00-12.00 for adults and USD 4.00-12.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Coffee/tea in common area(s)

Things to do

  • Bicycle tour information
  • Helicopter/airplane tours
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 52
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch Smart TV
  • Digital channels
  • First-run movies
  • Hulu
  • iPod dock
  • Netflix
  • Pay movies
  • Streaming services

Bedroom

  • Air conditioning
  • Bed sheets
  • Frette Italian sheets
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Minibar

More

  • Connecting rooms available
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Guidebooks/recommendations
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a one-time cleaning fee of USD 150.00 and a deposit of USD 50.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 4.00 to 12.00 for adults, and USD 4.00 to 12.00 for children
  • Uncovered self parking fee: USD 18.00 per night (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

The Chalet At The Choo Choo
The Hotel Chalet at The Choo Choo Hotel
The Hotel Chalet at The Choo Choo Chattanooga
The Hotel Chalet at The Choo Choo Hotel Chattanooga

The Hotel Chalet at The Choo Choo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 576 out of 735 reviews" "
Rating 8 - Good. 97 out of 735 reviews" "
Rating 6 - Okay. 37 out of 735 reviews" "
Rating 4 - Poor. 13 out of 735 reviews" "
Rating 2 - Terrible. 12 out of 735 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

JILL, BEAVERCREEK

Stayed 1 night in Oct 2024

10/10 Excellent

Jerre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jill

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flipping Awesome!
What a jewel of a place! Staff was amazing, rooms nice, clean, and so comfy. The pool and restaurant attached were impeccable. This is definitely our new get away haven!
Stayed 2 nights in Aug 2024

6/10 Okay

Shane

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Liked that it was was a classy, nostalgic place that was close to several good places you could walk to. Staff was accommodating & friendly, mostly. The valet/door man seemed to be a little too controlling about where & how certain people could park to check in & drop off luggage but apparently the same rules don't apply to everyone. It's very selective & they can drive & park in the same manner others were told not to.
Stayed 2 nights in Aug 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jean

Fantastic…but…
The accommodations were everything we expected. We were very happy with our overall experience. The only downside was the guest in the adjacent room of our train car never turned off their (very loud) television all night
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok they didn’t tell me about the parking fee and some other small 8 dollar charge until after checkout
Stayed 1 night in Aug 2024

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel is so gorgeous. The staff goes above and beyond in every way. My daughter and I had an amazing stay. We will definitely be back.
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can enjoy many restaurants and activities on the hotel grounds. This hotel is a well thought out destination.
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the decor! Not like every other vanilla hotel. Staff was excellent. Everything was clean and neat. Loved the shower !
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Corbin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel right downtown, walkable to everything. Stayed in the train car, which was cool but the hotel itself looked so nice that I kinda wished I had saved the dollars and just stayed in there. Will go back.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Geoffrey, Oakville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Amy

A unique hotel offering beautiful ‘living’ spaces. My Q bedroom was large, professionally cleaned and tastefully designed - it included: a beautiful bed with mood and task lighting, a European-style banquette that doubled as a cozy dining space or well-lit desk, a lovely bathroom w/walk-in shower and many surprise amenities not usually found in high end hotels. The friendly staff was professional, efficient and very helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Shannon

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable and Worth every penny!
Just needed to stop for a night on our way back from FL to Canada. Found it by mistake but so glad we booked a room. Such a gorgeous, unique boutique hotel! Beds are amazing! Front desk and bell services were superb. Didn’t get to the pool or the restaurant but both looked great! Easy walk to local bars and restaurants Would definitely recommend!!!
Stayed 1 night in Aug 2024

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Shian

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was a little difficult and water pressure was lacking but the hotel was beautiful and very clean and staff was very accommodating. Area dining and attractions within walking distance was amazing. I would stay again.
Stayed 1 night in Aug 2024

8/10 Good

Joshua

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were great and the staff were friendly. Would go back.
Stayed 1 night in Jul 2024

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant bygone era. Best shower ever!
Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Chalet was a pleasant stay. The facility is well presented and designed. The ambiance is very calming and chill. The staff were kind and helpful.
Stayed 2 nights in Jul 2024