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The Westin Chattanooga

4.0 star property
4-star hotel near Ruby Falls

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Photo gallery for The Westin Chattanooga

Lobby
Outdoor pool
Rooftop bar
3 restaurants, breakfast, lunch, dinner served; Spanish cuisine
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • Room service

Explore the area

Map
801 Pine Street, Chattanooga, TN, 37402
  • Chattanooga Convention Center
    ‪8 min walk‬
  • Tennessee Aquarium
    ‪13 min walk‬
  • Chattanooga Choo Choo
    ‪3 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪19 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom, Patio (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 1 Bedroom, Patio (Mobility Accessible, Roll-In Shower)

  • 48 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 1 Bedroom (Mobility Accessible, Tub)

Executive Suite, 1 Bedroom (Mobility Accessible, Tub)

Executive Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 39 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 35.6 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking

  • 39 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility Accessible, Tub)

  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 1 Bedroom, Non Smoking

  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking, Patio

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 1 Bedroom, Non Smoking, Patio

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Chattanooga

Downtown Chattanooga stay.Within a 15-minute walk of this Downtown Chattanooga hotel, you'll find Chattanooga Convention Center and University of Tennessee at Chattanooga. Tivoli Theatre and On The Glory Land Road are also within half a mile (1 km).

What's nearby

  • Chattanooga Convention Center - 8 min walk - 0.7 km
  • University of Tennessee at Chattanooga - 11 min walk - 1.0 km
  • Tennessee Aquarium - 13 min walk - 1.1 km
  • McKenzie Arena - 18 min walk - 1.5 km
  • Chattanooga Choo Choo - 3 min drive - 2.2 km

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 19 min drive

Restaurants

  • ‪Pickle Barrel Restaurant - ‬8 min walk
  • ‪Jack Browns Beer & Burger Joint - ‬8 min walk
  • ‪Mayan Kitchen - ‬7 min walk
  • ‪Bantam & Biddy - ‬6 min walk
  • ‪Community Pie - ‬6 min walk

About this property

The Westin Chattanooga

4-star hotel near Ruby Falls
The Westin Chattanooga offers its guests an outdoor pool and a 24-hour fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A rooftop terrace, tour/ticket assistance, and a garden are also featured at the business-friendly The Westin Chattanooga. Parking is available for a fee.

This 4-star Chattanooga hotel is smoke free.

  • 259 guestrooms or units
  • 3 dining venues
  • Meeting rooms
  • Terrace on the roof
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
The Westin Chattanooga offers 259 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature premium bedding. 49-inch LED televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 28 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 9 to 15 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar near toilet (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Raised toilet seat
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch LED TV with premium satellite channels

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9.00 to 15.00 per person
  • Covered valet parking fee: USD 28 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Union Pay, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Chattanooga Hotel
Westin Chattanooga
The Westin Chattanooga Hotel
The Westin Chattanooga Chattanooga
The Westin Chattanooga Hotel Chattanooga

The Westin Chattanooga Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 801 out of 1055 reviews
Rating 8 - Good. 141 out of 1055 reviews
Rating 6 - Okay. 59 out of 1055 reviews
Rating 4 - Poor. 38 out of 1055 reviews
Rating 2 - Terrible. 16 out of 1055 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Eric

Travelled with family
Liked: Amenities
No trash bags in the room for the trash cans. The AC did not start working until a few hours before our check out time. We ordered breakfast for 2 and was not asked about it nor giving vouchers until I called the front desk to ask them about it myself. And not to mention, some ungrateful person pulled the fire alarm close to midnight.
Stayed 1 night in Dec 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great heated pool even on a cold night
Stayed 1 night in Dec 2024

8/10 Good

Wendie

Liked: Cleanliness, staff & service, property conditions & facilities
First time in Chattanooga and choosing the Westin was the BEST DECISION!
Stayed 1 night in Dec 2024

2/10 Terrible

Cheryl

Disliked: Cleanliness
We drove 13 hours that day with a moving truck to arrive at the hotel at midnight. We were absolutely exhausted. The parking lot was empty. I called 2 times to let them know we were arriving late. When we arrived, we were told we couldn’t park on hotel property with our small moving truck and valuable art collection inside. The area off premises was unsafe to leave the vehicle unattended in an area without cameras so we had to leave the property and find a new and safe hotel 30 minutes down the road. We have stayed at this hotel a few times in the past but never will again. The staff was not accommodating at all. There were large busses and trucks in front of the hotel so I’m not sure what the problem was. We also told them if they allowed us to stay, we would leave early in the morning and too generously. Never again will we give this hotel our business.
Stayed 1 night in Dec 2024

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay for our one night stay for a Christmas work party.
Stayed 1 night in Dec 2024

10/10 Excellent

Shandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Brett

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Nov 2024

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*Staff was very helpful and polite *The biggest issue we had was the shower leaked water on the floor, which had been happening for awhile cause the trim was all swelled up.
Stayed 3 nights in Oct 2024

8/10 Good

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
It was a decent stay
Pros: Nice rooms, nice customer service at the front desk for check in and check out Cons: When the a/c came on it made a loud noise, much louder than it should have been. Whether parking across the street or valet, there is a charge to park. As much as they charge per night there should be free breakfast included
Stayed 1 night in Oct 2024

10/10 Excellent

olu

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious, comfortable, and quiet. Staff were very friendly
Stayed 1 night in Oct 2024

10/10 Excellent

amy

Stayed 1 night in Jul 2024

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Dina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel but somewhat pricey.
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Chattanooga experience at the Westin was white-gloved excellence. From the front desk with Sunny Massey (who graciously gave us complimentary breakfast because it was our daughter's birthday and upgraded our room to a corner Mountain View) to our delightful night of rest and rejuvenation, everything was a 5-star experience! The hotel has an upscale resort-style feel with three dining options, a rooftop pool and bar, live entertainment, and numerous gathering areas with fire pits and comfy seating. The staff was friendly and accommodating and our room features were high-quality, clean, and aesthetic. I'd stay at this particular Westin again in a heartbeat. Well done and well worth the money.
Stayed 1 night in Sep 2024

6/10 Okay

Frederic

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kasha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

michael

Liked: Staff & service, property conditions & facilities
Good stay for one night
Stayed 1 night in Sep 2024

10/10 Excellent

Kenneth, Arlington

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting property design, nice rooms, and good service.
Stayed 1 night in Sep 2024

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our staycation at the Westin. Hotel is very convenient to several good restaurants. Valet, check in staff, bellhops and waitstaff were all friendly. Loved the shower in our room! Hope to get back soon.
Stayed 1 night in Sep 2024

10/10 Excellent

Christine Ghobrial

Business traveller
Liked: Cleanliness, property conditions & facilities
Lovely stay at the Westin. Beautiful room, luxurious bathroom, really enjoyed it!
Stayed 2 nights in Aug 2024