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Castelo Hotel

4.0 star property
4-star spa hotel perfect for exploring Chaves

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Castelo Hotel

Front of property
Balcony
Sauna, steam room
Luxury Double Room, 1 King Bed, Hot Tub, Mountain View
Reception

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Breakfast included
  • Pool
  • Air conditioning

Explore the area

Map
Rua da Muralha, 2/4, Chaves, 5400-414
  • Chaves Castle
    2 min walk
  • Museu da Região Flaviense
    2 min walk
  • Torre de Menagem & Museu Militar
    3 min walk
  • Chaves (CHV)
    3 min drive

Room options

View all photos for Deluxe Suite, Hot Tub

Deluxe Suite, Hot Tub

Deluxe Suite, Hot Tub

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Twin Room

Basic Twin Room

Basic Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Double Room, 1 King Bed, Hot Tub, Mountain View

Luxury Double Room, 1 King Bed, Hot Tub, Mountain View

Luxury Double Room, 1 King Bed, Hot Tub, Mountain View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout drapes

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Suite, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout drapes

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

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About the area

Chaves

City center retreat .At this hotel, you'll be steps from Chaves Castle and Museu da Região Flaviense. Torre de Menagem & Museu Militar and Roman Baths and Palace of Justice are also within half a mile (1 km).

What's nearby

  • Chaves Castle - 2 min walk - 0.2 km
  • Museu da Região Flaviense - 2 min walk - 0.2 km
  • Roman Baths and Palace of Justice - 6 min walk - 0.5 km
  • Ponte Trajano - 7 min walk - 0.6 km
  • Forte de São Francisco & Forte de São Neutel - 8 min walk - 0.7 km

Restaurants

  • ‪Pastelaria Maria - ‬1 min walk
  • ‪Café Pastelaria Sport - ‬4 min walk
  • ‪Adega da Luz - ‬3 min walk
  • ‪Sabores da Loja - ‬1 min walk
  • ‪Pastelaria Princesa - ‬2 min walk

About this property

Castelo Hotel

4-star spa hotel perfect for exploring Chaves
Castelo Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

There's an onsite business center. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Castelo Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Chaves hotel is smoke free.

  • 32 guestrooms or units
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
Castelo Hotel offers 32 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Chaves hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA. The spa is equipped with a sauna and a steam room. The spa is open daily.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Free offsite parking within 164 ft

Food and drink

  • Free buffet breakfast available 7:30 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Elevator
  • Handrails in stairways
  • In-room accessibility
  • Low-height counter and sink
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spa fee: EUR 10 per person, per stay
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: EUR 5 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, and cash.

Please note: Swimwear and footwear are required in the spa area.
Property Registration Number 8313

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Castelo Hotel Chaves
Castelo Hotel Hotel
Castelo Hotel Chaves
Castelo Hotel Hotel Chaves

Castelo Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 98 out of 131 reviews" "
Rating 8 - Good. 30 out of 131 reviews" "
Rating 6 - Okay. 2 out of 131 reviews" "
Rating 4 - Poor. 1 out of 131 reviews" "
Rating 2 - Terrible. 0 out of 131 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Natalia

Travelled with partner
Liked: Staff & service, property conditions & facilities
The hotel is very nice and modern.
Stayed 1 night in Jul 2024

10/10 Excellent

MARIA

Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above and beyond.
Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel.
Stayed 3 nights in Jun 2024

10/10 Excellent

Garrett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING front desk staff!!! They were able to assist with all of our touristy needs :)
Stayed 1 night in Jun 2024

10/10 Excellent

Abilio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Propertie is Wonderful, modern, clean and cozy. You feel like your own home!
Stayed 1 night in Jun 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay great location. Secure parking room was lovely and comfortable bed. Good selection for breakfast
Stayed 1 night in May 2024

10/10 Excellent

David

Stayed 1 night in May 2024

10/10 Excellent

Rute

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cozy and clean hotel. Great breakfast selection and friendly employees
Stayed 5 nights in Apr 2024

8/10 Good

ARKADIY, Staten Island

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay & warm welcome!
Great modern hotel, fantastic location and comfortable rooms....thanks for a great stay!!
Stayed 1 night in Dec 2023

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for Chaves
Excellent hotel in good central position. Clean, comfortable, good service and nice ambience.
Stayed 1 night in Oct 2023

8/10 Good

Joseph

Travelled with partner
Very nice hotel. Good service
Stayed 1 night in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VG
Very good up market hotel
Stayed 1 night in Aug 2023

10/10 Excellent

Kevin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 3 nights in Aug 2023

10/10 Excellent

Michele

Stayed 7 nights in Jul 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place, clean and comfortable. Great breakfast, right in the middle of the city. Walkable to multiple restaurants and cafes. Would give it 10 stars
Stayed 5 nights in Jul 2023

10/10 Excellent

John

Stayed 1 night in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Loved the Hotel and received excellent service from the front desk. The room ( due to availability) was a bit dark and on the ground floor. I was notified prior to coming and felt like something complimentary would have made up for it. The construction next door made it impossible to open the windows which contributed to the darkness. However, the room was spotless and in excellent and modern condition. It was also very quiet.
Stayed 1 night in May 2023

10/10 Excellent

RAMI

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

elizete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fabulous find. Great service from reception with very good recommendations for dinner. Lovely hotel next to the castle, town hall and church. Highly recommended.
Stayed 1 night in Mar 2023

10/10 Excellent

Joseph Dos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a very nice location
Stayed 5 nights in Sep 2022

6/10 Okay

Rosemarie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property was nice most of the staff were friendly but they knuckle and dime you. It's 5 E a day to park if you want secure parking, it's 10 E to use the pool bc it's in the "spa" and if you like to walk around and see things it's about a 5 to 10 min walk to anything other than the castle.
Stayed 4 nights in Sep 2022