Hotel Casino Chaves

4.0 star property
Family-friendly Art Deco hotel with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Casino Chaves

Front of property - evening/night
Bar (on property)
Indoor pool, seasonal outdoor pool, sun loungers
Bar (on property)
Lobby lounge

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Gym
  • Breakfast included
  • Pool

Explore the area

Map
Lugar do Extremo - Valdanta, Chaves, 5400-001
  • National Railway Museum
    3 min drive
  • Museu da Região Flaviense
    4 min drive
  • Chaves Castle
    4 min drive
  • Chaves (CHV)
    13 min drive

Room options

Suite

  • 64 sq m
  • Sleeps 3
  • 1 Queen Bed

Family Room

  • 44 sq m
  • Sleeps 4
  • 1 Double Bed

Deluxe Double Room

  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

About the area

Chaves

In regional park.You'll find National Railway Museum and Museu da Região Flaviense within 2 miles (3 km) of this hotel. Chaves Castle and Torre de Menagem & Museu Militar are also within 2 miles (3 km).

What's nearby

  • Chaves Castle - 4 min drive
  • Nadir Afonso Contemporary Art Museum - 4 min drive
  • Roman Baths and Palace of Justice - 4 min drive
  • Ponte Romana de Trajano - 6 min drive
  • Ponte Trajano - 6 min drive

Getting around

  • Porto Airport (OPO) - 92 min drive

Restaurants

  • ‪Cervejaria Restaurante O Príncipe - ‬3 min drive
  • ‪Itália & Piu Piu - ‬3 min drive
  • ‪Café Pitanga - ‬3 min drive
  • ‪Ponto de Encontro - ‬4 min drive
  • ‪Restaurante A Talha - ‬13 min walk

About this property

Hotel Casino Chaves

Family-friendly Art Deco hotel with 2 restaurants
Hotel Casino Chaves offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served. Public spaces have free WiFi.

Event space at this hotel measures 3111 square feet (289 square meters) and includes conference space. A casino, a children's pool, and a seasonal outdoor pool are also featured at the family-friendly Hotel Casino Chaves. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

This 4-star Chaves hotel is smoke free.

  • 1 building
  • 72 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 3111 sq ft of conference space
  • 289 sq m of conference space
  • Built in 2008
  • Buffet breakfast (free)
  • Casino
  • Kid's club (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Hotel Casino Chaves offers 72 accommodations with minibars and safes. Rooms open to furnished balconies. Each accommodation is individually decorated. LCD televisions come with satellite channels. Bathrooms include bathtubs with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments.

Languages

English, French, Portuguese, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Golf driving range
  • Health club
  • Indoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Seasonal outdoor pool
  • Spa tub
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Food and drink

  • Minibar

More

  • Desk
  • Individually decorated
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 130 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

Property Registration Number 295

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Casino Chaves
Hotel Casino Chaves Hotel
Hotel Casino Chaves Chaves
Hotel Casino Chaves Hotel Chaves

Hotel Casino Chaves Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 256 out of 373 reviews" "
Rating 8 - Good. 97 out of 373 reviews" "
Rating 6 - Okay. 16 out of 373 reviews" "
Rating 4 - Poor. 3 out of 373 reviews" "
Rating 2 - Terrible. 1 out of 373 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nuno

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is amazing.
Stayed 1 night in Jul 2024

6/10 Okay

Nickola J.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and the staff are very attentive. Only downside is the lighting was poor and they don’t allow ironing in the room.
Stayed 8 nights in Jun 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 1 night in Oct 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Been expecting you Mr Bond
Amazing hotel that looks like something from James Bond movie. Huge scale, enormous rooms etc. Lovely leisure facilities, very clean
Stayed 2 nights in May 2023

10/10 Excellent

Rosalba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hostels is completely excelente.this is beautiful cleaner and friendly service is perfect 👍 I be for 2 week’s 🍸
Stayed 7 nights in Jan 2023

10/10 Excellent

Robert

Stayed 3 nights in Jun 2022

10/10 Excellent

kurt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place in the area!
Great Casino and Hotel in Northern Portugal. Impressive building, good service and a great casino experience
Stayed 1 night in Sep 2021

10/10 Excellent

João

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Anibal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

10/10 Excellent

JOSE ANTONIO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, a real 5 star level hotels , spa is fantastic, room’s very comfortable, breakfast is typical Portuguese style , would stay again
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything in this hotel. All the staff are nice, the breakfast is great, the hotel is beautiful...
Stayed 4 nights in Sep 2019

10/10 Excellent

Gomes, Monthey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that it was quiet and simple to access the hotel services, food and as great, personnel was nice, the only thing I could point out was the gym, it was kinda small and not that well equipped.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my family and I LOVED the indoor pool, which is the best one I've experienced so far (that includes a couple of 5 star hotels). The fact that they allow kids in the pool for their entire opening hours was great as it gave us a lot of flexibility and their policy with getting the bath robes and pool towels was easy/hassle free. The bathtub in the room needed unclogging.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of the city and it was clean, ease to get to. very courteous and exceptinal services. Only issue is they did replanish the water we drank or had shampoo and or other bath room amenities. overall it is good and we would stay there again
Stayed 13 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Ouvia-sê no quarto as máquinas do ar condicionado.foi desagradável.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything eas perfet !!! Me an my husband enjoy tomuch
Stayed 1 night in Nov 2018

10/10 Excellent

Carlos, Connecticut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay with beautiful views of the mountains
Stayed 4 nights in Sep 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location , excellent room with balcony.
Ok so for the discounted rate I paid this was excellent value. Lovely modern hotel set in a scenic location with indoor pool spa , convenient parking etc . If I was paying full price then I would have a few niggles eg small TV screen, noisy aircon, room service menu not in English. Breakfast good but no option for fried or boiled eggs rather than the warm scrambled stuff in the bain marie.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it. Have booked rooms here for all my vacation needs! Excellent service!
Stayed 1 night in Jul 2018

8/10 Good

luisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go there for peace and for fun
The hotel is a good surprise. I love the decoration. It is cozy and pretty. The service is good. The room is good and the views over the city are nice, the only problem is the noise of the air conditioning. There is a casino and sometimes they have very good shows.
Stayed 1 night in Oct 2017

8/10 Good

William

Liked: Cleanliness, property conditions & facilities, room comfort
Modern hotel, cold customer service
Pros Modern hotel Great facilities Beautiful pool, very cold Rooms are clean and modern Breakfast buffet is good Parking is plenty Has a bike trail and rental Good running trail Cons Poor and cold staff Staff can't think out the box or proactive No iron in room or building Sells cigarettes at front desk but doesn't sell a bottle of water??? Gym opens at 9am????
Stayed 10 nights in Jul 2017

2/10 Terrible

TW, Mass

Disliked: Staff & service, property conditions & facilities, room comfort
Horrible
We had reservations at this hotel which was advertised as smoke free. We had our son who suffers from severe asthma in our room and the oder of smoke was in the linens and bedding and rugs. I made my complaint and we were basically forced to pay for another room for our son and were told if they knew he had asthma they would have sprayed before our arrival. Don't advertise smoke free if that is not what your offering. We had to stay in the horrific room because they were SOLD OUT no effort to move us or refund us was made the two nights we were there. Made my complaint again when I returned to the US and was told they were aware that they sold out and if I ever travel 6000 miles to come stay at our filthy hotel we would get a discount.
Stayed 3 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ExcelLent price, great room
Although the hotel is not in the town center, it is beautiful and very restful for. Break during a busy vacation
Stayed 1 night in Jun 2017