Greeted upon arrival but no name given, daughter had to ask, out of the 3 people we saw not one introduced themselves. Amelia helped carry bags to our room and ensured we checked in smoothly, on street car parking booked etc and gave us a list of local eateries when asked. First day breakfast was limited (no jams, only 2 slices of white bread left) but everything was clearly labelled and allergens highlighted. Tea tray in our room was not replenished and I asked for more milk in the room as, luckily, my daughter had brought her own teabags. Days 2 and 3 breakfast were much better for availability. Room was clean and a good size (online picture made it look smaller than it actually was), beds were comfortable, bathroom was a decent size. Bedroom was at the rear of the property so not much noise. On street parking was a bit of a problem, lucky to find a space and had to park at the top of the street well away from The Abbey. Surrounding area was a little run down but we used The Abbey as a base for exploring the Cotswolds. Would stay here again